With the closure of all Amazon Fresh stores FedEx has become one of my places to return items purchased online from Amazon. Downside is the delay receiving your refund. Possibly, 24 hours vs Amazon Fresh Amazon which was like 30 minutes. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Temecula, California

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This location at one time was great the staff was always kind and more than willing to help customers with any issues. Not now ! Last few visits here I noticed the staff are always fighting among themselves and today I witnessed it first hand again . If your help requires the worker to step outside the counter they behave disrespectful and rude . Some folks have disabilities and a simple common task like sending a e mail can be confusing and require help to complete. This staff working in this office on Winchester in Temecula has made it very clear don't even bother them asking for assistance . It's a shame because this location at one time was a pleasant experience . The store now is always dirty and not well kept . Floors need vacuuming ect. I can't recommend this location I hope they can change the staff up and remind them a simple act of kindness to there customers goes a long way read more

I come here often because it's close by. After this visit, I will no longer even try. They have "new" printers. I needed to scan documents. The first machine was out of order. The next one, would time out. After 5 minutes of trying, I went to the next available one. Same thing. It timed me out! Another person needed to scan his documents and when he asked an employee, the response we got was "the printers are slow today" I left and went to the FedEx on Temecula Pkwy. I was able to scan and email my documents the first try! read more

WOW. What amazing service here tonight (1/29/25). Really appreciate the guy I worked with tonight really going out of his way to help me out and figure out how to print and scan the things that I needed so they look great and will present really well to my team. Definitely recommend coming here for your scanning and printing needs. Great value here as well where I spent less than 15 bucks to get everything done and looking fantastic. I ended up picking up a cool book here as well since they had a small selection... Surf When You Can was a great read, so whoever is making the book selections here does a great job. Lots of great food in the same parking lot if you want to cruise down and get some tacos or a great! Burger or coffee here. 10/10 I recommend coming to FedEx office. read more

the staff are useless! you bring in a label with the code for FEDEX and they tell you to email it to you? UPS scans prints and you are done! Fedex is the worst customer service in the shipping business. Avoid this place. and it takes forever to wait for zero help. Zero! read more

Big shout out to Jeri!!! I've been working with another print company for awhile & was having a horrible time working with their staffs because they just dont want to help or work and they were so unfriendly. One lady staff there told me to give this place a try so I did lol and I'm so glad that I did because Jeri was super helpful, super knowledgeable and so friendly and I will be coming here from now on!!! I want Fed Ex to know that Jeri is a GEM to the company and please give her a big promotion!!! Thank you Jeri!!! You made my day!!! read more

Geri was absolutely amazing! When the bride's original wedding welcome sign didn't arrive on time, we were in a panic to get a replacement. We needed a rush order, which was stressful--but Geri came through and truly saved the day! Not only did she create a beautifully cut piece, but she also delivered it ahead of schedule. We requested it by Monday, but with the wedding on Sunday, she made sure we had it in time. Thank you, Geri, for your kindness, efficiency, and incredible work! Your courtesy rush was a lifesaver! read more

FedEx Office Print & Ship Center - Welcome Sign - Shipping Centers Near Me - Temecula, California

Aliyah was wonderful,she was able to solve our problem and get boxes shipped that other staff were unable to do earlier in the day. Very helpful young lady. read more

Went in to print up some flyers for my son, apparently the "Lead" person a female, was the only one that could assist, but she never bothered to even greet us. She was informed once that we needed her assistance, she looked at us and went to put a hole puncher away, then returned to her computer and proceeded to do something on it....still had not greeted us. A second person, male, who was vacuuming went over to her and notified her that we were standing there waiting to be helped, she mumbled something to him and continued on her computer.....still did not greet us or inform us that she would be with us soon. Just ignored us. So we left, went across the street to Staples, where we were promptly greeted and provided with excellent customer service. The flyers were done within 30 minutes. That's how it's done! Thank you Staples!!! read more

Always on time and does great posters! The deep out the counter are always willing to answer any questions too!

Went to have one extra large copy made... Thursday - "its a 2 hr wait" Friday - "the machine has been down for a couple of days" Saturday - " we're running a large job and it will be 3 hours" Sunday - "we been out of paper for several days" Apparently they can't seem to get their excuse straight. read more

I went to this location today to get a passport photo. Alyssa helped me. She said they did not have any USB ports to save the photo to, which is required to take a photo. She said they were backordered?? funny. I called another location that I'm headed to in a few minutes and they said they have them and they are not back ordered. So somebody is lying. I also asked can I just buy one in the store and you can save it to that so she had to go and ask someone she came back and said yes we think we can do that but she didn't know which one I was supposed to buy. Don't go to this location, it's a bunch of kids that don't know what they're doing. FedEx why are you in the passport business when you don't know what the heck you're doing? Also, If I was a manager and I was truly out of USB ports for passport photos, I would go and borrow some from another location until I could get my shipment in and don't tell your customers that they are back ordered when you just forgot to order them and you know it. What a waste of my time. read more

Extremely rude and impolite employee . refused to help and said you can use self help kiosk . seems like she hates her Job. Extremely disappointed by the level of service . Never doing bussiness there again read more

I want to acknowledge Linda who works at this location. She was very patient and helpful helping me print specialized documents. She went the extra mile with customer service and was very pleasant to deal with. Thank you Linda! read more

Nice and clean facility - Very organized with a large variety of mailing options. Could probably use more support during busier hours so that customers aren't waiting around for help (my only neg experience) Regardless, I do recommend this center & will return in the future. read more

Went on a mission for my sister and Terri helped me out and she was super duper awesome and understanding and handled me and my sisters being indecisive. Thank you Terri! read more

It's hit and miss here. Needed a booklet printed. Their prices aren't cheap. Was given the wrong cover sheet which was clearly stated on my order. Because the employee made the mistake/their error, my booklet was placed on their counter to be fixed. In the meantime another customer was dealing with his order being incorrect because the employee admitted she didn't pay attention. I stood there for almost 10 minutes waiting for my booklet to be fixed. They "forgot" I was standing there. Finally my booklet was fixed but given to me with the comb placed incorrectly. Sigh. They seemed frazzled, forgetful, and appear to not have enough employees. I gave one star because they were nice. But what customers need are correctly printed orders, and apparently several customers had their orders messed up here. Seems like you either catch the competent employees or the incompetent ones depending on the day... read more

Quick and efficient service. Easy to use self service options also. I got my copies and was off to enjoy the rest of my day.

Great service, fast and efficient. Do check your printouts, had an issue with my passport renewal printed application (layout cut off barcode on 2 pages) and passport pic was rejected. Luckily they redid both at no charge. Other services did not encounter any problems, do recommend this location. read more

Terri was great today. She really went out of her way to help me with a return shipment. She was very pleasant during my visit to the point I felt I had to make a yelp review in return. read more

Ryan was very helpful. Super friendly! He provided me with all my options to ensure I had a seamless experience!

Leo is fantastic! He helped me through every step of the way trying to print out my gender reveal invitations. He edited them for me to size that I just couldn't figure out and answered every question with ease. Give him a raise! read more

Went here a month or so ago for a passport photo. I had gotten one at a UPS store and it was rejected. I decided to come here for a retake and the manager went to extra effort to make sure my photo was just right to make sure I felt comfortable with it. They use a special system to double check that photos would pass. UPS just used a small camera , but Fedex was so professional that I highly recommend them for a passport photo. My photo passed and I have received my passport. read more

Nice clean facility in Temecula. Greeted as I walked in. I just needed to use the self service printer and I was on my way. It is near the Trader Joe's and has a nice big lot so you don't have to worry about looking for parking. read more

I had to put together a celebration of life brochure for my mother. I needed some expertise to complete the set up, revision, and post printing services. Jeri the onsite printing " expert " handled all these services in a professional and timely manner. Much appreciated!! Jeri ! read more

This review is just for shipping drop off. Andres was super nice and helpful. The drop off was quick and easy. I printed my label at home and brought in my package, was there less than 5 minutes. I would definitely come back. read more

Typical Fedex location. Friendly and knowledgeable staff and always friendly! Always greet you with a warm and friendly smile!

Linda, Linda, Linda. What an absolute hero. Not only was Linda sweet and kind, she was beyond helpful with my project. So much as to help me organize and laminate my project for me while carrying a joyful, but professional conversation. Linda turned my hours long project into half the time it was going to take; all with patience and a smile!!! Thank you! read more

People will acknowledge you, but I don't believe that the employees are trained well enough to help you out. I went out with my phone thinking I could print some thing, but the file was too large and long story short. They didn't know why it didn't work and told me to save my copy to a flash drive or go to the website which they didn't know how to use and I went home and figured it out that you can't really print large files from your phone. That information would have been useful and should be standard practice for employees to advise otherwise again the company needs to invest in training so that the staff is more knowledgeable. They all look like they're overworked and super busy not very warm environment as far as employees go. read more

Excellent! Just as soon as I walked through the door, a staffer was there to greet and offer her assist. With he expert help, I was able to print, customize and leave the store in monutes... thank you for that. Store is well organized, clean and inviting. Staff is professional, polite, friendly and most willing to lend a hand. Thank you most of all for that. I will be back when next in need and in Temecula. read more

Had a disaster experience with this location shipping a golf shirt and wind breaker as a gift to customers in Madrid. First the FedX website "estimated" my shipment as $52.00 for service, however at the facility the worker calculated $142.00 which I questioned, but the worker assured me there were additional "fees," so I paid. The worker complained that his printer wasn't working and he needed to switch printers but was unable, so he cancelled the transaction and started over. He asked the value and I said it was a gift, and the value was minimal so he indicated $1 value. When the package arrived in Spain (scheduled for 3 day delivery) it sat in customs for a week (not a FedX issue), but when the driver delivered the package, he demanded 64.16 € in duty fees/taxes! For a gift! I returned to the FedX office to get an explanation, the employee said he had "no idea" (his words) how to solve the problem. However, he took my info and said he would have his manager, Gabby (sp.) call me. This never happened despite my attempts to reach him/her. Our customer called, and said they would pay the additional fee, but told us that there should've been no tax charged, so they paid the tax, and we reimbursed them. We were embarrassed. In the end, the episode cost $250! We're a global social media firm who ships worldwide. We are dropping FedX, and moving to UPS. No thanks FedX Temecula! Terrible service. 0 stars. read more

Every time I try to print at self serve here there is some sort of obstacle. Today I had a jpeg file of a birthday invite for my son. I needed 1 printed for the one person that I couldn't send an e-invite to. The self service machines were only capable of scaling the image to the size of the page (8.5"x11") despite there being a resize option on the menu. I asked an employee for help and was told that I would have to print a full size image and then copy it to scale it down, (which I know degrades the quality quite a bit, she didn't seem to know that). I said that wouldn't work and she referred me to full service. The full service employee immediately treated me like an interruption instead of a customer. When I explained my needs she informed me that there was about $10 in fees before the printing prices even came into play. $10+ for one print! And with a rude/unhelpful attitude. I took myself to a Office Depot instead. They printed 4 invites for me for me in less than 2 minutes for about $1.50. And they were friendly! I know where I'm going next time. read more

Been coming to this Fedex to get support for stuff that I can't do it at my home office. The staff is always friendly. They provide so many complementary accessories that you don't think about until you get in. It's wonderful when I have kids school projects or court documents that would require more professional tools. They have it all. Jeri was a lifesaver when I needed to print a journal for my son and she help direct me to have it bonded. So glad we have these services available to us! Definitely recommend for your office and school needs. read more

Jeri S. was WONDERFUL! She was very polite and understood my rush order needs. She was able to complete my order quickly and it was a job well done! This store will be my printing service store from now on, even though there is an office closer to my home. The reason is because of the great service Jeri provided. Thank you for allowing me to let you know about her excellent service! read more

Because some agencies (inexplicably) still use fax as a primary contact method, I swung by my local FedEx office to take care of my business. An associate showed me how to use their self-service machine to get my fax where it was going (the process was surprisingly easy and unfussy), and within minutes I had completed the step necessary and thought I'd be on my way. The agency to which I was sending my information had technical problems, and after a few tries, I was frustrated, to say the least. A kind gentleman (I later learned it was the District Manager, Brian) approached and asked if he could help. I shared my situation, and he asked if the staff could try a different method. He requested that two associates, Gaby and Sheri, help me out. Over the next 10 minutes or so, all three employees tried everything they could think of to get my fax where it was going. Ultimately, those efforts were unsuccessful, and I needed to send the documents via mail instead. This one small issue became a team effort to help me; while I ultimately ended up using a completely different service to complete my task, I found the assistance provided to be above and beyond what one might anticipate. Gaby and Brian were in the middle of a walkthrough when they approached and offered help. Sheri was working on no fewer than three other projects when her assistance was requested. Not once did any of the three make me feel as though I was a bother or that they were begrudging in their offers of help. I appreciate that they were willing to go so far to help, even though it would have been completely appropriate for them to continue on without taking notice of my issue. Thank you very much, Gaby, Sheri, and Brian, for taking the extra time to help. You turned my frustration into gratitude and a reminder to be good to others, no matter how small the gesture! read more

I can't believe how rude the employees were and the horrible customer service. From the minute i walked in to the minute I left i felt like I was a burden to the two women employees working one was younger one was older. read more

Heaven forbid you own another home. We had a packaged shipped here....our second home My license is from my home state. These Folks could not comprehend that and it was a real battle to get the package The name matched Good Lord read more

I went in to get 46 copies of a booklet printed a few weeks ago and 21 copies of the same booklet printed a second time and Jeri assisted me each time. She knew exactly what to do and explained the entire process to me so I knew what I was paying for and how to get me the best price. She was thorough each time, very patient and professional. I felt confident my print job would get done correctly. read more

I use FedEx on Winchester Road in Temecula, CA. I occasionally print copies, scan documents, as well as print from a USB drive. I'm far from computer savvy but each time I've been there I've experienced helpful, knowledgeable personnel. This one is for Jeni O. Thanks so much for all you did, including calling me to pick up my USB flash drive that I left behind. Marlene B read more

I shipped a bicycle recently and Fedex's employees were super! Instead of selling me high priced packaging materials to pack the bike they suggested simple paper which they stuffed into the box and then taped it up for me! The paper only cost $6.xx and was a bargain. A big thanks to Crystal and Michael for helping me out, as this was the first bicycle I've ever shipped. read more