Just had the worst experience with FedEx! We had ordered personalized shirts for my sons Marine Corps boot camp graduation. FedEx is saying they delivered to our house last Friday and left on porch. Nothing was there when my husband got home shortly after the reported drop off time and nothing showed on our camera that faces the front door. I called on Saturday to report it was missing. They said they would investigate and get back to me, I explained the importance and short time frame we had. No one called me back, I called Tuesday no update, I called Wednesday no update, finally this morning where again I had to call I was told that because the driver knew the color of my house they must have delivered it and it was taken from my porch. So FedEx you're telling me that your driver remembers the color of my house a house that they were supposedly at almost a week ago and after I am sure hundreds of other houses? I find this hard to believe. What I can see happening is the driver knowing they made a mistake and as they were "retracing" their steps for the investigation seeing the color of my house and stating the colors to show that they delivered it. Oh and did I mention that we had other packages delivered the same day that were magically there still? However they won't take accountability and do anything about it. So we have no shirts for the graduation and we are out of $$$! Big time FAIL FedEx! read more