Mike from New Day Solar responded quickly to my inquiry and helped me navigate SolarEdge access so…read morehe could diagnose the issue remotely before sending a tech out. He quickly identified the inverter problem, handled the warranty replacement, and had a technician scheduled immediately after. Justin, the technician, was excellent -- friendly, communicative, and informative throughout the process. The inverter was replaced, the old unit removed, and everything was back up and running within a few hours. Pricing was fair compared to competitors, and the overall service was top shelf. I'll definitely be using them moving forward for any home solar needs.

Terrific customer service, work speed and communication throughout the process. They serviced my…read morehome in Eastlake. Very happy with the outcome!

Absolutely First-Rate from Start to Finish When the fires…read morehit Southern California and we lost power for two weeks, something changed for me. I remember standing outside one night listening to my neighbor's generator roar to life again. It sounded like a chainsaw tearing through the quiet. Across the street, friends with solar and batteries had their lights on. Their kids were inside watching TV. Life looked normal. Meanwhile, I was packing up my family to leave our home. Rising electricity rates, AI data centers consuming massive amounts of power, and talk of double digit rate increases made going solar the right thing to do. I researched heavily. Built a spreadsheet. Interviewed over a dozen companies. Got bids through Energy Sage, cold called installers, and asked around for referrals. I wasn't looking for a sales pitch. I was looking for people I could trust with my home and my family's security. Infinity Solar felt different from the start. I didn't have to deal with brokers or middlemen to jack up prices. They are family owned, in business over 25 years, BBB A+ rated, and 5 stars on Yelp. Tim, the owner is a C10 licensed contractor, sets the tone for the entire company. His pride and commitment to doing things right shows up in every person on his team. Sara, our project manager, kept everything organized with clear, proactive communication. Blake handled the maze of permitting. If you've dealt with solar permitting in California you know what a mess it is. State, county, city, and fire department all with their own rules. Blake stayed on top of all of it so I didn't have to. Joel made sure the job site ran smoothly. The crew deserves real recognition: electricians Adrian, Ivan, Salvador, and Christian; roof lead Arni; installers Jose, Gabriel, Kieren, Israel, Erik, and Robert; and Deyvis helping with inspection. They showed up on time, worked hard, kept everything clean, and answered my endless questions without ever making me feel like I was in the way. Construction always has bumps. Permits get revised, inspectors want changes. What mattered was how Infinity handled it. Calmly, professionally, and without disappearing. Tim must be a good boss and take care of his people because this is a crew of highly skilled workers who take real pride in what they do. The day the system went live felt like a turning point. Our first outage was December 23rd while setting up for a Christmas party. Power was out over eight hours. The lights never flickered. I only knew because the app alerted me. Tim included a Solar Insure 30 year warranty covering panels, microinverters, wiring, and roof penetrations, including labor. It's backed by an A+ Superior rated third party insurer and is transferable if I sell my home. An installer's warranty is useless if they go out of business, so this gives real peace of mind. Because I verify everything, I called Solar Insure, Enphase, FranklinWH, and REC directly to confirm Infinity is a Premium or Platinum installer with each. They are. I'll break even in 8 years at current rates, sooner when rates keep climbing, and you know they will. But more than savings, it's peace of mind. When the grid goes down, our house doesn't. Infinity Solar gave our family back a sense of stability. I'm grateful we chose them.

I began my solar journey in July 2025 this year after the change in deadline for the Tax Credits…read more I was not looking to put solar on, but my hand was forced. After reviewing multiple solar offers, I landed on Infinity Solar. They were not the least expensive, but the quality of the sales experience gave me the confidence that they were the installer to choose. Sales I walked into my solar journey knowing exactly what I wanted: Enphase ecosystem with REC panels, micro inverters, 6C combiner and 10C batteries. Walter did a great job of answering my questions, putting together a proposal and being patient while I made my decision. The proposal was detailed and concise with all the information I needed. Design Once the decision was made in early August, a final design was made. Tim and his crew came out and we discussed options for panel setup, battery placement and connections to the combiner and the new main panel. A detailed design plan was created and sent for my approval. After a couple of changes, we were ready for City Permitting in early September. This is where things are out of everyone's hands, so please be warned that permitting can take a lot of time, in my case, 2 months. The team kept on top of project and delt with any questions from the city. Install In mid November (that's 2 months for people keeping track at home), install began. The team arrived on time that morning and began work. I walked through with the team the placement of all the equipment, the conduit runs in the attic and other miscellaneous items. All the guys were professional, courteous and efficient. The solar and battery equipment was all installed in one day. The following week, technicians came out and performed my main panel upgrade. The job they did was excellent. All the wiring in the panel was clean and neat. The stucco repair was great; paint matching where you can't tell the difference. The City came out and performed their inspection and passed it as a final. The inspected noted how clean the install was. Commissioning and PTO The Meter Collar and PTO was applied for, and Edison came out withing the week (surprise) to install the collar. Went smooth and the Edison tech was also commenting on how well the team prepared the site. In the last couple of days, an Infinity Tech came out and commissioned the system. After a few hiccups, we got it all going. Final remarks One thing that I would say in the slight negative is the design process. Any changes, whether they be mistakes or owner changes, took a long time, adding delay to get to permitting. Now his might be related to the rush of solar installs before the end of 2025, but it was something that added to the anxiety of getting the job done. Now that all being said, I want to thank everyone at Infinity Solar for all their efforts in getting my system installed before the end of the year. A great sales experience from Walter To Blake, Sara and Vanessa, thank you for putting up with all my incessant emails on status of the project To the installation team for doing a great job of putting my system together. Adrian for answering all my questions while installing my panel and to Deyvis for spending the time to get the system commissioned. Tim, you have a great team of people and should be proud. I have more projects in the future and I will certainly call on Infinity Solar.

Best trustworthy solar provider in the inland valley. Greg…read moreRecommended the best system for my needs and my home. I am so grateful and I highly recommend Solargraham for all your solar needs.

I had a great experience working with Greg at SolarGraham to diagnose and replace a faulty solar…read moreinverter at my home. He showed up right on time and carefully troubleshot the system instead of jumping straight to replacing parts. He walked me through what he was seeing and ultimately helped me replace the inverter with a Tesla unit. The whole process felt thoughtful and professional. I also had an absurd amount of questions about solar systems and electricity in general, and Greg patiently answered every single one. He never once made me feel like I was bothering him, and the conversations felt genuine and human -- which is something you don't always get when dealing with contractors. While he was on the roof working on the system, he even noticed a couple cracked shingles and took the time to fix them. That kind of attention to detail and willingness to help really stood out. Anyone dealing with solar in California knows it can be difficult to find someone who is both knowledgeable and trustworthy when something goes wrong. Greg was honest, extremely knowledgeable, and very reasonable with his pricing. If you need help diagnosing solar issues or replacing an inverter, I would absolutely recommend Greg at SolarGraham.

Long time OC Solar customer here since 2019. I have 50 panels, a battery and two inverters all…read moreinstalled and supported by OC Solar. I ran into an issue where my LG Battery stopped working with the SolarEdge inverter. I am so thankful to Austin at OC Solar and the field techs who worked through the complex remediation efforts to get the system working again despite the poor support from SolarEdge. Austin kept in touch with me frequently and was phenomenal throughout the entire incident. That is why I highly recommend working with OC Solar. They are there for you even years after the setup to ensure my investment savings are maximized making it a great value. Keep up the awesome work OC Solar team!

After I posted this review, the general manager Mel called me to ask what she could do to correct…read morethe problem as she has addressed the problem with the rep and asked if she could send another tech out to check the problem. I asked if she would. She sent another tech who found the trouble and repaired it at no cost. My system is now working beautifully. She then had her other manager call to ensure that all was now ok which I truly appreciated as it is so rare these days. Thanks again ladies for the attention to the matter and the quick fix.

We had an excellent experience with OC Solar from start to finish. From the initial planning and…read moresystem design through permitting, scheduling, and installation, the entire process was smooth, organized, and professionally managed. The team was knowledgeable, responsive, and easy to work with, and the quality of the installation exceeded our expectations. We did encounter a significant issue with the SGIP application process, but what impressed us most was how OC Solar handled it. Jesse took ownership of the situation, listened to our concerns, and worked diligently to resolve the issue in a professional and fair manner. His commitment to making things right reinforced our confidence that customer satisfaction is a true priority for the company. The combination of high-quality workmanship, excellent communication, and a customer-focused approach left us with a very positive impression. We highly recommend OC Solar to anyone considering a solar installation.

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

Extremely happy with this company. No nonsense quote after an honest inspection. Work is…read moreincredibly clean, quick on the work and cleaned up perfectly before leaving. Even gave me some tips on some roof repair that needs to be done. Do not hesitate, there is truly no other company out there for this type of work with this much care and integrity.

I've been trying to 'work' with this company since March 24 of this year. They came onsite, did…read moresome troubleshooting then just decided to ghost me. They respond to my questions with 'Larry said he will check on it today.' and 'I just text him that you are asking for an update' but they never follow through. How long does it take to get an update? It's been 1 month since their last message and there's been nothing since. Clearly this company needs to get serious about their customer service. I'm not going to continue chasing after these guys for service. Earlier this year they received several positive reviews, then there's a drop off. Someone recently left a similar review about them earlier this month, so perhaps this company is heading down a bad path. Often times when researching companies, I prefer to start with the negative reviews then move onto the positive ones. The negative reviews at times gives more useful information than a fluffy, positive review would. You can choose to roll the dice with these guys or go with a company that's responsive and true to their words. I've gone with another company.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

We recently had our Flat Roof, Shingled Roofs and Solar redone. After receiving many quotes, the…read morechoice was obvious, and we went with Sunline Energy because they do both re-roofs, solar and more. They are also one of the only installers in San Diego who use Enphase systems (Inverters/Batteries) as well as other top brands. Their roof and solar warranty can't be beaten. Great pricing, great value and great service. These guys do it all! We live in a 5-unit condo with no active HOA, so this brought up some unique challenges, but with the help of Chris Brown in Sales and Carance Wu in Accounting department we were able to be accommodated by allowing us to have separate payments for the 5 units which made things extremely easier for us as separate homeowners with no active HOA. Chris Brown, our main sales/service contact, was always there to answer all our questions about the re-roof and the new solar. He did an excellent job making sure we were well taken care of. He was there every step of the way for both the roofing projects and the solar and helped ensure their success. Erin Steinhardt, Roofing & PV Project Manager, was helpful during our re-roof project. She went above and beyond taking care of our needs. Daniel Chavez did a great job keeping things together as well. The roofing team was very professional, very friendly and they did a great job on the roof. I was very impressed with their skill in removing the damaged Fascia on our eves by removing the gutters, reinstalling the new wood Fascia and reusing the same gutters. Alex Guerra was our main contact solar and was there to answer any questions we had. Onsite, Team leader Henry and his team did an excellent job removing the previous solar and installing the new Enphase / Hyundai solar system. His team was extremely knowledgeable, very professional and very friendly. They answered all my questions and allowed me to be part of the design process from the galvanized steel piping location, quick shutoff switch and the battery location I was able to achieve the best final results possible for my unique situation. If you ever need a re-roof and new solar, Sunline Energy is by far the best.

After a new roof, solar and subpanel were installed there were a couple of corrective items called…read moreout by inspection, not Underlines fault just corrective..Marie (Project Mgr/Coordinator) was on top of getting everything corrected in a timely manner, Instrumental in the hands on corrections was Fredy, who performed the corrective actions in a timely and professional manner each with expertise requiring the knowledge and execution of multiple crafts. Kudos, a Job WELL Done.. Also Great Work by James and Paco(?)... Rating between 4 and 5...SO 5 (FIVE)

My SolarEdge inverter not communicating after power outage. Michael from UEC came out and fixed my…read moreproblem in 20 min. Excellent service, arrived on time, courteous and very knowledgeable.

We scheduled KCD close to two weeks out, needing work to be completed by a very specific date. The…read morework was to be done and concluded two days before we absolutely had to have it in place. Two hours before their start time, they cancelled due to rain. Mind you, as best I can tell was not raining inside our garage where the work needed to be done. Also, this rain was also not a mystery event that could not have been foreseen. It had been in the forecast for many days in advance (have I mentioned that it also does not rain inside our home?). So I'm not sure why they waited until 11:39 AM to cancel a job that was commencing at 1:30 PM. They offered to return on a day that was also forecast for rain, but maybe that was less aggressive rain? This naturally on the day we already needed to have the work done and in place, so even if they had magically figured out how to work indoors in the rain, we were quite hosed. We had initially chosen them not because they were the cheapest, but specifically because of their availability and ease of schedule. So ... needless to say they really put us in a terrible spot all around and we won't be seeking them out again.

Really glad I went with KCD Electric for my EV charger install. They showed up on time, kept me in…read morethe loop throughout, and gave a solid, fair quote. The work was super clean and clearly done with care. Professional, friendly, and easy to work with. I've had them install two chargers now and I'd definitely call them again.