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    Azzari Design Center

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Exceptional Fire

    Exceptional Fire

    4.5
    (148 reviews)
    2.9 mi

    Wow, Luke has been nothing but exceptional in our interactions with him! Very professional and…read moreknowledgeable. We're new home owners and we got our house only to find out our fireplace wasn't working. Luke came out and removed the difficult to use "electronic ignition pilot system" so we can just use the natural gas line. Later that day, we started smelling gas throughout the second floor. He offered to come out again free of charge to check on it for us. Turns out the valve for the fireplace is faulty and we have to get it replaced and the seller must have just put the electronic ignition pilot system on as a "bandaid" fix to stop the leaking (sketch). Luke helped us identify the leak and really went above and beyond to help us out as new home owners (steps to take, referral to a plumber, etc). We'll definitely be back if we need any fireplace help in the future and would refer him out to anyone that needs him!

    Beware of this company!…read more I ordered a fire table from this company's website because it clearly states 2-5 business days for shipping. Before placing my order, I even called to confirm that the fireplace was in stock, and I was told it was. It has now been three weeks, and my order still hasn't shipped. I have called over and over, with my calls repeatedly being ignored. I finally managed to get someone on the phone, and they apologized, admitted that the fireplace had not shipped, and told me it should ship the following week. I explained that this delay was causing me additional costs because I had contractors scheduled to install it, and now I would have to pay to have them come back out. They told me they would discuss what they could do to help offset those additional costs and would get back to me. Of course, they never called me back. And now they are once again avoiding my calls. I completely understand that delays happen, but what is unacceptable is advertising 2-5 business day shipping, confirming an item is in stock before purchase, failing to ship it for three weeks, and then refusing to communicate with the customer. Save yourself the headache and think twice before ordering from this company. I wish I had.

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    Electric Fireplaces - Showroom
    Electric Fireplaces - Showroom
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    BBQ - Showroom
    Electric Fireplaces - Showroom

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    Electric Fireplaces - Showroom
    BBQ Renew

    BBQ Renew

    3.7
    (180 reviews)
    3.0 mi
    Family-owned & operated
    14 years in business

    If possible, I would leave this establishment zero stars. We hired this company to come out and…read moreevaluate. estimate and ultimately repair an older high end barbecue grill and rotisserie. The person who came to inspect the grill seemed legitimate- he wrote up a rather vague estimate, several thousand dollars, inclusive of parts and labor and cleaning. The day of work, some random young kid shows up, not the person who evaluated the grill and assured us he would the work. The person who did the work was awful. They Added on parts and costs that were not estimated and the bill came out much higher than the estimate. The work was shoddy. They damaged my grill (one of the valves leaked and so fire, literal fire, would heat up the entire surface where flame controls and the handle were. It was unusable, They used inferior parts worse than the ones I had- and I didnt need them! They did this to avoid the work of cleaning I was paying for and it also afforded them the ability to charge more, . the first day I tried to use the grill after this, the knobs fell off. Literally. I should have seen this as an omen but decided to grill. I burned my hands badly after the preheat of the grill. Why? Because underneath the user surface, flame was coming out of a faulty union between valve and gas. so it essentially turned the control console and handle into a grill- and that was the only one that worked anyway! We were charged for parts we didnt need and were not told about. The estimate included our high quality steel made in America grill parts and not simply swap in new inferior asian parts. On top of that, the gril grates s were installed wrong. one was bent and fell onto the new ceramic elements we had cracking one. The "cleaning" was awful (I use this word generously) being incomplete and poor. After all this and my trying to get support after sending photos etc....they hounded us to pay the invoice saying their work "was assured". Whatever. THEY DO NOT SUPPORT YOU OR TAKE RESPONSIBILITY FOR THEIR WORK/CHARGES AT ALL. I took photos of the poor (and dangerous) work with the gas valves. I took photos of all. I showed the flame coming out from the faulty union to the gas and how one could not see It turning the control surface into a literal frying pan. This incompetence actually Burned the metal of our grill ruining it. The complete lack of support, failure to reply, lying, and ineptitude is not something I can convey easily, It was THAT bad. They would accept no responsibility, denied receiving the digital pics sent, would not explain the pricing/differences, and provided to "support".. They would not acknowledge any fault "saying how do we know you didn't do all this damage using the grill between the service and now. You may not have maintained it." Really? It was 2 months since the service- I thought that is what I hired you for???? Did I need to have another group come service the grill after you before I used it for the first time. Morons. If you are thinking of using these high geniuses as your service providers....trust me and do yourself a favor- find some kinds around where you live ages 8-10, pay them $50 bucks and say "have at it" and the job you will receive will be far better than anything these "professionals" purport to offer. Liars and thieves. Do yourself a favor and go elsewhere.......far elsewhere. Anywhere elsewhere.

    The website is very misleading. The services is more than three times what the website shows. Less…read morethan $300 in parts were replaced but I was told the grill would work and look new. Not true. I was charged an excessive amount just to have a cleaning. DO NOT USE THIS COMPANY. I have several neighbors who wanted to see the work and are shocked at the work and price. Not only will they never get my business, but they lost two customers in my neighborhood. Do yourself a favor and go with another company. Don't make the same mistake I made.

    Photos
    Barbecue Repair, Barbecue Cleaning, Barbecue Tune-Ups, Barbecue Restoration, New Barbecue Sales & New Barbecue Parts. Visit Barbecue Renew.
    Barbecue Repair, Barbecue Cleaning, Barbecue Tune-Ups, Barbecue Restoration, New Barbecue Sales & New Barbecue Parts. Visit Barbecue Renew.
    Gas Grill Repair, Gas Grill Cleaning, Gas Grill Tune-Ups, Gas Grill Restoration, New Gas Grill Sales & New Gas Grill Parts.
    Gas Grill Repair, Gas Grill Cleaning, Gas Grill Tune-Ups, Gas Grill Restoration, New Gas Grill Sales & New Gas Grill Parts.
    BBQ RENEW LLC, BBQ Cleaning, Tune-Ups, Repair,  Restoration, New BBQ Grill Sales & New BBQ Parts Sales.

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    BBQ RENEW LLC, BBQ Cleaning, Tune-Ups, Repair, Restoration, New BBQ Grill Sales & New BBQ Parts Sales.

    Azzari Design Center - appliances - Updated August 2026

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