This guy scams people. Especially elderly people…read more He charged $100 just to look at a refrigerator ice maker from two senior citizens. Did not fix anything. Can not ever get a live person on the phone. It takes a special kind of evil to steal from the elderly that live on a fixed income.

Had a Troutman repair company, that begins with an "R" come take a look at my old Kitchen Aid dbl…read moreoven. He said it was too old and couldn't get the specific part needed to fix it. I would have to buy a new one, I decided to get a second opinion. Carl from Fuzzy's of Statesville had it working in about 30 minutes. Just a malfunctioning breaker. Saved me over $2000. not having to buy new one. Thanks Carl!

Mr Thompson came to look at my refrigerator. He said it needed a fan. I had to pay half of the…read morerepair cost up front so he would order the part. That was the last time I heard from him. He will not answer my calls or call me back. When I called from a different number, he answered but claimed I had the wrong number. Even though it's the number on his business card and the one he originally called me from to set up the first appointment. So now I will have to take him to small claims court to get my money back. I can't afford to just let him keep it due to being on disability. Thompson appliance repair is a scam.

My mother in law called this company for a washer repair. The guy that came out told my mother in…read morelaw that she needed a new lock on her washer lid and it would spin again. The only thing wrong with the washer was it needed a belt to spin. They charged my mother in law over 300 dollars for a repair that she didn't need. This company is a scam appliance repair. I will be filing a small claims against this company.

This is a very unprofessional repair appliances place at first glacé you don't think is a bad place…read more I have dropped my double door refrigerator to get a diagnostic, well it took more then 3 week to hear from them about the problem then I talked to them that I was going to get it repair. but by the time I go to the place at B & J appliance I noticed my refrigerator is was destroyed one of the employees got mad at something or someone and decided to destroy my refrigerator throwing it forward and breaking door handles and Trays end everything I go to talk to the owner and he give me a equivalent refrigerator to my but I don't know if it work I ask how long is the warranty he sarcastically replied are you serious you asking for warranty for something I am giving you for free? I think any establishment that work with someone property need to be accountable for the damage of that property and try to get the customer happy but instead he was mad for me asking if there was any warranty on the old refrigerator that he is given me I don't even now if it work so people stay away from this old man unethical Workmanship he doesn't care that I have been patient for almost 2 month for my refrigerator to get fix not having a place to get the food fresh instead the destroyed it

From the owner: Come to B and J Appliances in Statesville, today, to find the appliances you need. We offer gently…read moreused warrantied appliances for prices that are fair and affordable. Home appliances service and repair, Refrigerators repair, Laundry appliances, Dryers, Kitchen appliances, Ranges, Used appliances, Landscape service, Landscape maintenance

I really want to like Home Depot, but they make it impossible. Last June I ordered 10 sheets of…read more23/32" Tongue and Groove OSB flooring along with a sizable hack of board lumber, drywall, and scaffolding. Home Depot Customer Care (HDCS) assured me the order would arrive same day. Scheduled day came and went. Called HDCC following AM and stayed on intermittent hold as HDCC representative went back and forth with me and Statesville store. "We're loading it now for tomorrow AM". First truck arrived about 9 AM with only the board lumber and drywall. IDK my driver's name but he went above and beyond taking care not to damage drywall (on bottom of stack) and placed it with piggyback forklift exactly where I wanted it in shop (I don't know how considering terrain, but it was obvious he'd done this before). Another truck arrived latter towards noon and dropped off scaffolding with no problems. No OSB flooring today. This is TWO DAYS Next AM, the phone call "ping-pong" with HDCC and Statesville Store continued. "It's being loaded for tomorrow AM." was the answer again. I waited the next day until 2 PM and not wanting to waste another day, I called store-switched back and forth without anybody providing any believable answer. They all seemed very confused. I worked and got home around 9 PM with 3/4" plywood leaning up against the utility pole near my house; 86' from shop door where it was supposed to be delivered. I was very mad but spent an hour or two in shop assembling scaffolding to find a seized caster. I wanted to be mad at HD but it was obviously a manufacturer defect. I called store following AM and complained about scaffolding and incorrect sheeting. I was showered with apologies and excuses. "We'll have delivery drivers call you tomorrow and set up a pick-up time for scaffolding and drop off new." I asked for a time and was reassured they would call so I could work till time and meet them at shop. I did small things around shop till about 1 AM just to try and get ahead and work off steam. Needless to say I got to sleep very late and was going to catch up since I lacked the materials to proceed with job...I was OK with that, I deserved a sleep late morning. WITHOUT APPOINTMENT or warning, I get a SWAT raid style knock on door at 6:40 something AM with a box truck in driveway wanting to pickup the scaffolding. I throw on some clothes, half asleep, and we go to the shop to get scaffolding. During the shuffle, my Dewalt Miter Saw (that I've had for over 23years) breaking the front, right cast aluminum leg rendering the saw useless. I was livid by this point! I "laid" the scaffolding on its side, removed the faulty caster, jumped in the delivery truck and cut a box open where the casters were packaged, grabbed one, gave the defective caster to the driver, and "asked them to leave". Still no OSB flooring. I called the store and spoke directly to Carlos, the general manager. He was empathetic and obviously frustrated himself. He asked me to bring the saw to the store for him to see. I did later that morning and he gave me a new RIGID Compound Miter Saw (R4123) in the box as a replacement and I kept my Dewalt. I may get it fixed, but will never get rid of it for sentimental reasons. Carlos explained at length about the issues with contract delivery drivers and though I don't understand how he can issue work orders to someone HE IS PAYING to do the job, but they will do whatever they want like refuse a delivery or unload part of an order and leave it at the store if they don't want to bother with it. Where's the work ethic? Anyway, I left with my new saw, which I was skeptical about but have come to love! This thing has great features and is built like a tank! (because of that, Carlos earned my business on a RIGID Table Saw (R4550), RIGID Sliding Miter Saw (R4222-AC9960), and too many RIGID power tools to recount. Feeling hopeful this was a turn-around in this nightmare, I to home to find the customer had called and canceled the job because they felt "I was stalling and making excuses". I also found the plywood had been picked up the plywood and left some OSB...wrong count (1 sheet short)....wrong type (1/2" instead of 23/32") and it was not even tongue and grove; all of which made it completely useless as subfloor. Guess that was now irrelevant since I lost the job due to previous HD blunders. BUT! The worst part was the delivery itself. They THREW THE SHEETS DOWN ON THE FRONT STEPS OF MY HOUSE (see pic) blocking access to the front door and dangerously near my wife's van. I called the store and DETONATED!! The next day, the wood was gone. I refused to use HD delivery again until Hurricane Helena hit. I give HD a second chance to take advantage of special offers, but that experience is ongoing and as convoluted as my previous nightmare. The Statesville HD personnel seem good, but their accessory services are HORRIBLE AND DANGEROUS! Pick it up yourself or go to Lowe's.

Ordered a Washer, dryer, and refrigerator a week ago. Made…read morean appointment with the sales rep. and was on my way. Well, I get a call from the delivery driver that the truck broke down on the day of the appliances delivery. Ok, I'm a truck driver and know that is used sometimes as an excuse to be late. Checked with his supervisor and is true. No problem, make an appointment for the following day. Waited 4 hours. No call, no show. I'm a little annoyed right now. Spent 2k at the store and not getting the professionalism as Homie claims. This comes after waiting a week for the appointment

For the most part, this is one of the only decently priced Goodwills left that I've seen! It's not…read morea Goodwill superstore, and you can find some amazing (and generously priced) treasures! The store is also very organized and clean, with plenty of room to move around and, yet still lots of stuff to look at! I highly recommend thrifting here if you're in the area!

This is a nice Goodwill on the north side of Statesville. It's located next to a strip mall that…read moreincludes Publix, so it's easy to find. They have a drive-thru drop off which is handy. The people I've encountered working here are polite. Now, if you are looking for clothing, you're in luck. They have a wide variety of clothing available. I took my daughter, her boyfriend and myself there to browse, and we all found something we liked. (Jean jacket, a name-brand sweatshirt, and men's casual dress shirts.) The next, are decorative pictures. I was very surprised by the amount they had. Yes, I even found one that I purchased for a gift. They do not have a large selection of toys, appliances, dishes, knickknacks, etc. I'm not sure if that was because of the time, the day or if those items fluctuate. (I have been here a number of times and have seen the same, so...) All in all, this is a nice Goodwill and I will continue to come by

Gary runs a small, local business in Troutman/Statesville, NC area. Gary checks and returns phone…read moremessages in the morning and late afternoon. During the day, Gary is giving customers his undivided attention. Gary checked out my leaking washing machine and said it was a sturdy washer. He said that it would last longer if I limit to fill the basin 3/4 of a load. He left it up to me whether to replace or not at this time. My dishwasher was making a high-pitch squealing sound. Gary looked over the unit and saw that, in addition to the bad bearing, the seals inside the dishwasher were leaking and the floor underneath was wet with water. I could not see the floor because of the panel. I am grateful to Gary that he was able to give me the facts (not a sales pitch) and let me make the decisions. I appreciate that he was thorough, knowledgeable and gave me options. I would definitely use Gary again!

Washer was giving us fits, Gary got to us quickly, diagnosed the issues. The only wait was for…read moreparts as expected. As soon as everything arrived he had us back up and running. Very nice and clear with the issues he diagnosed.

IF I could give a NO STAR I would for this so called Company! I HIGHLY RECOMMEND TO AVOID THIS…read moreCompany and, or Person(s) from ProTech Appliance Service AT ALL COST! Our washing machine went out of balance. We checked Thumbtack for a service company. On Thumbtack they have good reviews but, DON'T BELIEVE IT! They were they only one that came up for appliance repair. They were picked. Eric responded quickly at first. Showed us the problem why the drum was bouncing off balanced when washing. The shock absorbers and support were busted. Two rear components and one front one. I looked online to see what shock absorbers cost for a front loading GE machine. They're about $100-$120. Not including labor. Eric after going outside to call his 'Office' to get a quote, he showed us estimates for parts and labor which we thought were a bit high. We agreed to pay for the parts and then labor after the work was completed. Totally Unprofessional as we see now from the other reviews. They took the payment for parts and we haven't heard back in over a week. A scam artist All Around! James Funderburk & Eric Funderburk a family operation? If you're reading this DON'T USE THEM! Check Google Reviews First and, or, the BBB.COM to know for sure what kind of business operators you're going to be dealing with and, their reputation! Dec 7, 2023

Well, I should have looked up those other reviews. Please Please do not use this guy. I…read moreovercharged me and never fixed the dishwasher. Charged me $268.00 for 20 minutes of work. Then gave no itemized receipt as requested. When it didn't work, I tried contacting him and he said he would come out the next day. Left work early, and guess what, he never showed. Much like one of the other reviews. I am a widow and we are always afraid of being taken advantage of. This guy did just that. Shame on him for being this way. Get out of the business and stop cheating people!