Ferrari Plumbing was absolutely fantastic. They were able to accommodate my schedule and book a same day appointment for a wobbly toilet. Wes and James did a great job assessing the situation and explaining everything they were doing to fix it. They were transparent about the fees I would be paying up front. I'd use Ferrari Plumbing again! read more

They were very professional. Fixed plumbing issue in a timely manner . They wore masks and gloves . Cleaned the area after working. Prices are very fair. Very efficient and professional. read more

Wes and his assistant Jason were punctual, personable and efficient. While inspecting pipes under the kitchen sink, he identified the source of the water leak. Wes reviewed a list of repair options from fixing the leak to complete renovation, the faucets available with each option and estimated total cost for each. Overall, it was 5 star service! read more

I never write reviews but here we go. The good: 1.Showed up quickly because they were in the area. 2.Good workmanship The Bad: 1. Tried to up sell on stuff we didn't need - New toilet(didn't need it especially for the $790 they wanted to charge) btw..u can purchase at a big box store and install yourself for $200... big rip off Ferrari 2. They said they would charge $185 to change a valve.. i had to leave and low and behold they charged my wife $250. 3. Wanted to charge us $250 to change the toilet inards!!! I had to laugh. He tried to negotiate it lower and got all the way down to $180. Still laughed. Bought a $20 kit and did it myself in half an hour. Works great btw!!! 4. They have coupons on line but didn't offer to tell us or extend the discount. We have used them in the past and should have at least gotten a previous customer discount. Unfortunately, we will not be using their services ever again. I understand that plumbing can be expensive to have done but Ferrarri plumbing prices are ridiculously high. The same quality can be gotten at a better price and you don't have to deal with trying to be sold something you do not need!!! Au revoir Ferrarri Plumbing Au revoir! yes... it is French and Ferrari's are Italian..I know. read more

We had an emergency last night 9/9 with our water heater. The valve went bad and needed replacing which we only noticed when our garage started to flood. We were able to call at 7:30pm on a Friday evening, spoke with an extremely friendly and helpful receptionist, and get Wes out to fix the problem. Wes arrived within the hour! Wes fixed the problem quickly and was very professional. He made small talk with us and we felt at ease with him. This is the second time we've used Ferrari Plumbing. We're always very pleased with their timeliness, cleanliness and work. We thought we'd be paying well over $500 calling on a Friday evening, but we were pleasantly surprised at a lower cost. Wes was amazing! He even noted some other concerns that we can address in the future. I don't really understand any of the negative reviews as I would say to go to Ferrari for any and all your plumbing needs. read more

Wes and James are always very professional and they will work until they figure out the problem. They are very thorough and do a great job explaining everything and getting your approval before any work is done. They take safety very seriously by wearing a mask and leave your home spotless after the job is complete. I highly recommend Ferrari Plumbing. read more

I recently used Ferrari Plumbing for a leak in my laundry room. Wesley was quickly able to determine that the appliance repairman had done his job incorrectly as we still had a leak coming from the washing machine. He was also able to determine that in addition to the problem with the wash machine, we had a valve that was leaking. The valve was leaking every time we ran the washer. The appliance repairman saw the leaky valve and told us that it was no big deal. Wesley determined that the leaky valve was causing the wood floor in our family room to lift. When we took the flooring up, the water covered 80% of our first floor. Had we not pulled the flooring up, we would have had a serious mold problem down the road. Wesley also saw some items that were not up to code and had been improperly done by shoddy repairmen in the past. Our home is now safe and dry and I can't recommend Ferrari Plumbing highly enough! read more

Great service! Wes had to completely replace our kitchen sink pipes. He was fast, professional, honest and didn't leave until the job was finished! Highly recommended! read more

Project: Unclog kitchen sink drain. Pros: 1. Wes who came out was very friendly. Took the time to explain problem and answer questions. 2. Great price. 3. Solved the problem quickly. 4. Were available to come out and fix the problem same day as called. Cons: ....none so far. Summary: Would definitely use them again. read more

I have used Ferrari Plumbing on a number of occasions and each experience has been great. Most recently, I had my primary sump pump replaced. I find the staff kind, knowledgeable and overall pleasant to exchange with. Highly recommend. read more

Ferrari plumbing clearly outlined prices for the work performed. The work was done to my expectations. The plumber clearly explained what needed to be done to fix the two problems Ferrari was called on for. Ferrari was available when needed and arrived at the agreed upon time read more

My water heater went out on me the night before Thanksgiving. I called a plumbing company that night and was told they would be there that night. They never showed up. The day after Thanksgiving I called Ferrari Plumbing. They came out that afternoon. Wes diagnosed the problem and and a new water heater was needed. Wes installed the new water heater quickly and professionally. I would recommend Ferrari Plumbing to anyone needing a professional plumbing job done. read more

I've used Ferrari Plumbing twice this year for plumbing issues and could not be more satisfied. I found the company on Yelp and was pleased to find a plumber in the Western Suburbs with positive marks. The first time I called, I was able to get an appointment a mere four hours after calling. Wes came out to my home to assess a clogged kitchen drain and the drain in the utility room that had NEVER worked. Not in three years that I've owned my home, as I've long dreaded having to fix this. Wes successfully rodded the kitchen drain, but the drain in the utility room was far more stubborn. Wes provided some options as to how we could proceed and left me with a lot to think about as I pushed this service off to a later date. Just today, I called Ferrari to schedule a follow-up to finally resolve my utility drain. We decided to open the wall, where Wes was able to assess the issue and provide numerous options. I can't express how thorough Wes was when reviewing my plumbing situation and providing so many choices as to how we can proceed. He replaced a significant portion of the pipes, and even cut the hole in the wall to fit an access panel that I've purchased from another website. Wes laid out the prices, which were all clearly listed in his binder of services, and was glad to help in finding ways to save me money. Instead of reworking the copper water pipes in my wall to fit a three inch pipe, risking damage to my older plumbing system, Wes advised that a two inch pipe would fit without issue and would be sufficient for my needs. In a matter of three hours, Wes was able to turn this long standing issue into a completely functioning drain that was solidly built. He was also extremely flexible when it came time to make payment, which I'm extremely grateful for. Wes is a smart, thorough, and friendly plumber. Ferrari will be the first place I call for all my plumbing needs and I advise you do the same. Their service is second to none. read more

Outstanding professionalism. Wes found a very tricky gas leak, and was able to fix it without having to cut through our floor (this seemed near impossible to another plumber we consulted). The receptionist at their office is courteous and helpful. Highly recommended! read more

Called Ferrari Plumbing for a leak issue. They sent West next day and had checked all possible places and identified root of problem. He was trustworthy and honest and guide me through the problem and suggest some preventative stuff as well. I would definitely vouch for them. read more

Called before arriving on time. Explained service options and pricing. Rodded our powder room toilet and replaced everything in the tank. Worked qiuickly. Left no mess. $420 but worth every dime. No more nasty overflow, trips to the basement for a plunger, or visits to Ace for miracle drain cleaner. If the knucklleheads in Washington were this professional we'd all be a lot better off. read more

Wesley came me out and repaired our broken pipes, installed a new water heater as well as a connection for a washer in the basement. Did an amazing job and worked after hours to complete it for us. Thank you Wes! read more

I was so happy that they showed up at 10pm, shortly after our call to their dispatch, to change our sump pump. The job was done efficiently and professionally too. read more

I have now used Ferrari Plumbing on 3-4 occasions for multiple things including a hot water heater replacement, sump pump/backup sump replacement and pulling a very difficult shower pan out of a bathroom I was renovating. I've dealt with Wes every time and find him to always be on time and professional. There's no doubt in my mind that he knows what he's doing and get things done thoroughly. I've read in other reviews that he will point out additional things in your home that aren't done properly and that is true. In our case, these were things that needed to be addressed at some point and I knew it already. Not sure if Ferrari is the least expensive plumber out there but if you're looking for a plumber that will show up on time and do a very professional job, you'll be in good shape. read more

Wes was very responsive and scheduled us immediately. He was able to quickly troubleshoot and repair a leak that had been misdiagnosed by two other professionals. Easy and pleasant to work with, and we'd use him again without question if any other plumbing issues crop up. Highly recommended! read more

A week ago Monday we noticed water on the floor around the kitchen sink. My wife immediatly removed everything from under the sink, mopped up the mess, and called Ferrari Plumbing. The lady on the phone said they would be out later that afternoon. When he came he replaced one piece and that ended the leak. As in his last visit for our basement ejector pump, Wes was informative,quick, and left no mess + we got a $ 35.00 Discount !! read more

What I liked most about Ferrari Plumbing is they actually showed up when they said they'd be at my house. I've experienced a couple others who didn't show up. The plumber was very thorough. He did a great job, however he tried to tell me I needed all this other stuff that I knew I didn't need. This seems to be the norm for a lot of these types of workers. Just don't fall for their tricks. read more

Ferrari Plumbing showed up when he said he would. He got the sump pump replaced quickly and correctly the same afternoon. His pricing was fair. And while he did recommend some additional work, he respected my budget. read more

I decided to go with Wes Ferrari, even though i'd read some less than stellar Yelp reviews online, mainly because he was local and i had been really ripped off before by big regional plumbing inc's. Now, the job was more expensive than i would have predicted, but the work was outstanding and costed what he said it would - still cheaper, i am certain, than i'd have gotteen from BRP,inc. He advised me against a second project, because it would be more expensive than it was worth. In addition, i found Wes to be very friendly and even funny. One reviewer was bothered by his accent - i have to think the communication problem there was more than just his. When finished, he cleaned up after himself completely - sawdust and pvc shavings etc. - and took all the time i needed to explain everything, even offering advice on other possible issues in this old house, new to me. Could it have been cheaper? Maybe so. Will i call on Ferrari again? Definitely read more

There are number of problems with their service: - Their only technician, Wes is a very unfriendly person. When asked about anything he talks about something related, but won't give an answer to the question. He also constantly asks for help while working. - Once you give them your email address they will spam your mailbox, and unsubscribe button does not do anything. - If you wander why there are so many good reviews, try to use their service. They will pay you $25 for writing a good review. - I have received quote for the job over the phone, but when Wes came, he said it is actually about %50 higher and he refused to honor their quote. He also said, that if I don't want him to do anything I owe him $95 for coming. - Wes is their only technician, and is always available. I guess if their work will be good, they would stay busy. I definitely will not use them again because of all the issues. - They promised 3 year warranty, but after installation it turned out that only least expensive component is covered, everything else is not. - Their pump lasted 2 weeks. I have called another service to fix it. It turned out that Ferrari Plumbing did not replace $7 part that was causing problems initially. Instead they sold me a new pump and attempted to fix that inexpensive part. - They also use name Ferrari with car maker logo without a license from the car maker. It tells a lot about who they are. read more

Waaaaaay too expensive!!!! I had their plumber remove my toilet, drill 4 new holes to stabilize it, seal it, and put a new tank in. I was charged 625.00!!!!! To put it in perspective, an entire new toilet is 300-something. So I could have gotten a brand new toilet for less money than these ripoff artists cost!!! The plumber then went to my basement where he probably jabbed a hole in my floor for all I know!! I will NEVER use these people again! Another perspective is my usual plumber installed an entirely new water heater for me for 850! That includes the cost of the water heater and them hailing my old one away!! These people are cost ripoff artists!! Do not use them! You can find someone cheaper!!!!!!! read more

This is the 4th time we've had Wes out to help us out. We had a sudden loss of pressure in the upstairs shower. Wes figured out we needed to rebuild the valve, which also solved the "knocking noise" and loosened the handle which was difficult to turn. The charge was $435 (with coupon) & he was here about 2 hours. Wes is an expert at "trouble shooting". read more

Wes was condescending to every question I asked and did not give me prices from his "binder" of services; instead services without me agreeing to ALL of them and then I was charged a $1000 at the end of the visit. VERY unhappy with the customer service and the way I was treated. read more

Well I can't say that their service is poor because we never got it. I explained that I have standing water in my bathroom in Wheaton & it got bigger each time the toilet flushed. Today is Thursday & they said "we can't come out until Monday, can you wait?" I explained that our business holds class everyday for teenagers, whom might have to use the bathroom. Her response was "oh, maybe you should call another company to see if they can come out!" Hmmmmm i could've sworn their advertisement on their website said 24/7 EMERGENCY SERVICE. I'll never contact them again. read more

I was going to have a new stove installed when it was discovered that the gas line shut off valve was not installed & they couldn't turn off the gas. They suggested I call a plumber, so I contacted Ferrari Plumbing (I didn't even know plumbers could fix gas lines!;). They rearranged their schedule so they could get out to me ASAP. They were here in less than 90 minutes of me calling them! They were able to fix the line with no issues. They definitely saved the day! read more

Can't say enough good things about our experience. First of all,Ferrari Plumbing was able to come out same day we called. 1st company we tried calling the night before (Thursday) didn't return our call and when we called them again Friday we were told they could not come out before Monday. Wes was outstanding- not only did he solve our problem he discovered some recent plumbing work that we had done with a different contractor was not done correctly and corrected it. We liked his work so much that we have decided to replace our 17 year old sump pumps and battery back up pumps using Wes. Would definitely recommend. read more

My husband and I came back from vacation only to find the water heater was leaking in the laundry room. What a miserable sight - thank goodness there was a drain in the middle of the laundry room! As the water was being shut off, I checked Angie's List for recommended installers and found Ferrari Plumbing, Inc. was at the top of their list. Spoke with Linda who was very reassuring and the service appointment was set up for the next morning. Wes replaced the water heater, cleaned up the area and completed the whole process within 2 hours. Both of us highly recommend Ferrari's and will definitely call them for any further plumbing work that might be needed. read more

We had them out 2 months ago because our sewer line was backing up. After over 2 hours and over $700 we were cleared out, but were told there were no guarantees. Not even 3 months later, we were backing up again. We called someone else and it was cleared for 1/2 the price and they are sending someone out with a camera for no additional charge. And we were given a 6 month warranty on the work. read more

Called to replace garbage disposal. I thought they were pricey, but he was willing to work with me. Got it done quickly and professionally. Nice guy with a cool voice. read more

Called Wes out again to fix a dripping faucet. Actually had him replace the faucet entirely because I hated the old one. Also had him clear the drain since the sink had been draining slowly since I moved in. While he was at it, I asked him to replace the old shut off valves with the newer, better kind (may not have been necessary but some bad experiences in the past make it a worthwhile investment to me). I wasn't around around when he completed the work so my mom met him at my house again, she said he was in a chatty mood and she enjoyed talking with him. Plumbers are a type of professional you hope not to see very often because your interactions are rarely around the best of circumstances and generally cost money - so it's a relief to deal with a nice guy like Wes when you're in that crappy/leaky situation. Top notch work and a pleasure, as always. Thanks Ferrari! Hope not to be seeing you again any time soon ;-) read more

We hired Ferrari to do a toilet replacement. They did a nice job communicating over the phone on price and scheduling. Technician was very good to deal with when in my home. Clearly explained what he would do during repair, asked if it was ok to make repair to existing drain collar since it was original to home. Clean and courteous. However it rubs me really wrong that I went to look my sump pump after a recent rain and he put Ferarri Plumbing tag on it. This tag states that certain areas of this home are under warranty by Ferarri Plumbing. Well my sump pump sure isn't so why he felt that was acceptable is beyond me!! . He also placed a Ferarri Plumbing Tag and Big HUGE Permamnent yellow Ferarri sticker on my water heater, neither of which he serviced nor installed. I think it's awfully ballsy to do that. He asked where the water shut off was before his work began and I showed him. He used that opportunity to place their marketing materials all over my home. He tagged my home without my permission. I was happy with their work but this tagging action really felt tacky and intrusive. I'm not sure I'd hire them again based on this. read more

Wes was here within 1 hour of me calling. He was very professional. He was finished when he said he would be. He installed a new hot water heater. Thank you for the good service. Now if you could give coupons or Senior discounts that would really be better. read more

Called to fix 2 leaking toilets and replace a faucet. Excellent response time. Called one afternoon and Wes was here first thing the next morning to do the work. We have used Ferrari before and were highly impressed with the quality of their work. I had to buy a faucet that was installed as fixing the old one was viewed as too expensive. They lacked a part for a toilet that was delivered to facilitate getting the job done, but that resulted in an extra charge. Overall, great job and responsiveness, but I thought the total job was more expensive than expected. read more

I had an urgent plumbing need, a leaking valve under a bathroom sink. Ferrari came out quickly and repaired the issue. Wes also showed me a few other issues in our home that we'll have to take a look at in time. We've used them a few times now and they are very punctual and responsive. They take the time to explain things and the work is always done well. read more

We had Ferrari install a new water heater in 2013. It wasn't the cheapest heater on the market, but after several estimates from different companies, it became obvious Ferrari Plumbing was the company for us. They were not only professional in their estimate years back, but also VERY MUCH left ALL the decision making up to us. No pressure whatsoever is an understatement. They took their time explaining the different water heaters, features, drawbacks and all things in between, but never even came close to pushing a more expensive one on us. We took what they had to say and along with our own research chose the heater we thought would best suit our needs. And with their knowledge and TRUE expertise, we had our new water heater, one we highly recommended, a Bradford White model, made in the U.S. and a company that stands behind their work, just as Ferrari does( they, Bradford White, also give all models GREAT warranties - warranties that companies don't really give anymore - full parts replacement for 6 years!!) . Anyway, yesterday morning we noticed our usually hot in no time water wasn't it's usual hot. We thought it may be from the extremely cold weather we've had the past couple days, and since we didn't use much water throughout the day had forgotten about it. That was until last night around 9 p.m. I went to shower-ice cold water was all there was so we went and looked at the water heater. The pilot light was completely off, and we knew that was not a good thing to say the least. We called Ferrari, at 9, and an extremely pleasant receptionist answered immediately. She took my name and pulled up our info, and told me she would call the manufacturer first thing in the morning to have all new parts sent, and that if they came in she'd send someone out immediately. She called me this morning, just to check in and let me know the parts were ordered and that she'd keep in touch regarding their arrival etc. At 2 pm she called again saying the parts had arrived and that someone could be to our house in 10-15 minutes. ...10 minutes later we had our plumber! He ran some diagnostics and left me with all options. He had gotten the pilot light lit,and told me we could wait and see what happened. But I know enough to know there was a reason the pilot light went out, so rather than have him just leave, free of charge as per one of his options, we decided to have him replace the parts that were most likely the issue, and given the amazing warranty ONLY paid for labor-and even that, given that plumbers are not inexpensive by nature, was FAR less than expected, especially given the amount of work done! Given the full warranty on all parts, he replaced all parts and was dead on in his diagnosis of the problem. No one likes calling a plumber-but it's just a fact of life as a homeowner. There are a ton of plumbing companies out there, and before finding Ferrari we had used our fair share. None could hold a candle to these guys tho. To say they are a cut above the rest is an understatement, so when you need a plumber save yourself from other experiences we've had in using other companies and call Ferrari...you will NOT regret it. Their services are second to none, and they won't steer you wrong. The icing is that they won't bankrupt you either!!!! In fact, their charges etc were and are even less than most, but what you'll get with them is first class service and by far the most professional plumbing company around. So PLEASE, do yourself a favor. ...if you need a plumber call Ferrari and save yourself some of the major issues we've had in the past with others. You just can't go wrong, and we're grateful to be able to call them our plumbers. They're simply amazing, in EVERY way shape and form!!!! Thank YOU Ferrari!!!!!! read more