Stopped in our local Ace today to as I needed to repair a hole in my screened in porch thanks to…read morethe local squirrels. George was very helpful in directing me to the correct product and how to apply it.

I had a new car key fob made here. I recently got a used car that came with one car key fob but I…read moreneeded a second one. I didn't know they offered that service until recently. The new car key fob was $200 less here than when I called the dealership for a quote. They had to special order my key fob but it came in within 5 days. They called me to pick it up and bring my car. They programmed the key fob to my car within 20 minutes. The service was fast and I'm happy with my new car key fob.

Have used them for gas fixture installation as well as propane service. Always professional, good…read moreservice, and timely. Technician filled my tank and welcomed my questions as I was new to having a buried tank. Most pleased.

Bottom Line: One of the last of a dying breed…read more This is a small family run business. Small as in their office staff but not their business. I've had them delivering my gas for 4 years. They are prompt and so easy to schedule. Actually, they put me on automatic delivery and based on my use they usually delivered 2x/yr. When I first moved in they came out to check my oven and stove to make sure there were no leaks. The service person was knowledgeable, efficient and friendly. Bottom Line: it's great to be able to deal with a local company who does their job!

This is the propane service you want! Diana is the BEST!…read moreStellar customer service from real people who are very easy to work with! Very informative, generously answered questions and a genuine care for their customers. My experience with this company over the past two years has been A+ positive, from the office to the techs at my home. Just call them

We called Thermotane and asked for a salesperson to help us decide on a new burner and log system…read more Big Mike arrived within a few days. He recommended a system that would fit our needs. The system arrived within five business days. Big Mike delivered the set and installed it in 30 minutes. We love our new setup. Thanks, Big Mike

Been to this location a few times to fill propane tanks for work. I have never had any problems…read morewith any of the employees here. The location is off of a two-line road in Kissimmee not far from a railroad track across from a yard that houses shipping containers. You pull up to a small parking lot and and walk up to the gate with your tank. Once you walk into the office, they a call out one of the workers to the gate who then puts the tank on a scale that weights it once then they fill it. They have always carried it back to my car for me as then it is pretty heavy. There rates are on par with the other in the area and I am sure when I need to fill the tanks again, I will return.

It's a shame that Suburban Propane has totally failed in the customer service department. Managers…read moreand sales reps just don't reply to emails or phone messages. I called Kevin (manager) in Kississimme over 2 months ago in hopes of using Suburban Propane. I was given an email address to send pictures. The emails did not go through??? I called a month ago and spoke to an agent. I was told to send her the pictures and she would forward them to Daniel. She received the pictures but no call from Daniel. As I read through the reviews, it's clear to see that I'm not alone. Suburban has done a poor job with others needing help. My question is: How do they stay in business?

Same day exceptional service. Very fair price. Russell was prompt, knowledgeable, professional and…read moreextremely kind. Would definitely use his service in the future and definitely recommend him!

Responded promptly. Arrived on time. Fire pit now working. Russell was friendly, knowledgeable,…read moreand explained everything.

I made an online purchase, and my items were available very quickly. I came in the next day to…read morepurchase additional items and to pick up my order. I really appreciate the customer service at this location. I wanted to get in and out quickly and several members directed me to the correct aisles to get what I needed. I like that they are so knowledgeable about the location of each item I needed, even down to providing directions to the exact spot (i.e., halfway down the aisle or located on the left side of the aisle). It just feels like a neighbor store instead of a big box retailer. I purchased my items and pickup my online order and was out the door under 15 minutes! You got to appreciate their efficiency and customer service!

Still the store where customer service goes to die! You have ONE person who knows or cares about…read morewhat they are doing, the Head Cashier. Unbelievable really, I had stopped shopping there for the same reason earlier this year, but I was driving right past the store and thought I would look for some hardware to mount a wall fan. Well I did not find any, I also couldn't find anyone who worked there anywhere except for the cashier. She was stuck on the phone and there were two other people ahead of me also empty handed. As I left empty handed I noticed a customer who came in before me still standing at the key counter trying to get to attention of the two staff members who were sitting in the side office bullsh*tting. In the time I wasted there I could have gone to Lowes.

Besides the 5* Star rating this location deserves, because of their professionalism, and…read morefriendliness that makes renting a vehicle so easy, the honesty they have within proves to me they are a step above the rest. After hiring a van, to pick up some heavy products from a local Home Depot store to deliver them to my home, after taking the van back, this dumba$$ forgot to look in the side pocket of the door, to ensure I had everything with me. As it was getting late into the evening, the van was given it's usual inspection, and they confirmed the van didn't have any damage on it, or in it, and I was good to go. The following morning, I received a phone call from the gentleman who'd served me the day previously, and he informed me that I had left my wallet in the side door panel. After dropping off the van, and going back home, I didn't even realize I was without my wallet. I had over $800 in cash, my credit cards, my ID, my UK ID, as well as irreplaceable, and personal keep sakes within my wallet. "Hello, Sir. We have located your wallet within the side door of the vehicle you hired from yesterday. We have placed your wallet in our safe, for safe keeping, ready for you to pick up at your earliest convenience", was all I needed to hear. On returning to the store, EVERYTHING was still in my wallet. EVERYTHING. All my cash. All of my credit cards. My ID's, and keeps sakes. EVERYTHING. I thanked the gentleman who found my wallet, and who'd called me to tell me about my missing wallet, and, of course, I thanked him also by my insistence of giving him a reward for his honesty Losing my wallet would have been a HUGE inconvenience to me, to be able to replace the cards, and ID's. But the keep sakes would have been lost if it wasn't for their honesty (Unfortunately I didn't catch the gentleman's name for me to be able to give him due credit within this review. But I'm sure he knows who I'm writing about if he reads this). And for that alone, I give this company 5* Stars