I called Fetch a Tech because I had a leaking water softener in my garage. The tech said that the unit which was over 5 years old needed to be replace. I had no problem with his evaluation. However, he quoted me a replacement cost of over $6000.00 dollar. This was unbelievable. After he left, I went to Home Depot and bought a new unit for $450.00 and installed it in about 2 hours. I emptied the old unit and through it out in the bulk garbage pickup. Needless to say, Fetch a Tech will never come out to my house again. read more

Jonathan was a great tech. He explained everything throughly and had videos of what he saw. We joined their membership knowing we have a reliable company to call on is a needed feeling. They also worked with us on payment for work that had to be done. read more

Jorge Garcia provided an excellent service for my HVAC Cooling maintenance. He was polite and professional. He explained what needed to be done in order to improve the performance of the air conditioner. He checked thermostat calibration, monitored cooling system. He cleaned the unit in the backyard and installed a new Hard Start Kit. He explained all these in an easy way for me to understand. I appreciated Jorge's great customer service. read more

Not only are they a ripoff but unreliable. They have call twice to reschedule, claiming that they are busy as if my time is not important. I may not get my money back but if I can help others to avoid them then it was worth writing this. read more

Where do I begin , ok I have a service agreement which is 235.00 a year they come out spring and winter twice a year to check my system out today they came out to check my air conditioning side the technician was nice he shows me where my 2 capacitors are getting. Weak ok , The system is 5 years old the capacitors are under warranty 2 of them which retail for about 17.00 each he said the capacitors are covered but it 200.00 a piece to install them which he was already in the outside units checking things out , it's 3 wires on each capacitor and they wanted to charge me 400.00 to hook up each capacitor which takes about 5 minutes why do I even have a service agreement with them is beyond me maybe not to much longer. I could understand if they were called out for system failure but they were already here for my spring checkup . I felt like they were trying to rip me off don't fall for crap like this it's insane the supervisor John did not budge one bit like he was doing me a favor too late read more

The Good and the Bad. I needed a bathroom faucet, and a little toilet bidet attachment put on. I was told on the phone $69. I thought that was really cheap and said yes. They came and quoted me $836 After a 10% discount and I nearly had a heart attack. That may be a normal price for a plumber I really don't know but... if it is, that is CRAZY. So, I told them I was told on the phone $69. They pulled the call and found I was correct, so they didn't charge me anything for coming out so all good and their plumber was a really good guy as well. They were all really nice and I don't have anything negative to say about my interactions (except the guy on the phone initially lol) So, I put in a faucet around 40 years ago and thought ok, I'll give it a shot. took me a VERY unexperienced person with not the best tools between 30-40 minutes and it works perfectly with no leaks. However much of the $836 was for the faucet, my guess at least $500 as it was the harder installation by far just seems crazy. Again, maybe that is a good price these days, I'm not really sure but what I am sure of, for a half hour of my time it sure seems high even if these days that is a good price. read more

Jorge did an amazing job checking out the hearing system, was able to get out more air flow which made a difference. Also explained the system and showed how it works with pictures on his phone. Thank you Jorge read more

This morning, technician Zachary Thompson arrived in the first hour of the scheduled two-hour window. We appreciated the early arrival. He respected our home without being asked to put on footwear protector. Zachary was professional and very kind. He assessed the plumbing valves in the various areas to include the bathrooms, laundry, kitchen, outdoors as well as drained the hot water heater. Photos were taken and findings shared with us regarding areas of concern. The promotion offered was $49 provided much insight and recommendations. Some of pricing shared by the supervisor was expensive, but we cannot negate the fact that it was through Fetch a Tech's promotion that alert us to items that need to be addressed. Thanks Zachary Thompson and supervisor for your professionalism and assistance. We appreciate the work you do to bring awareness. read more

We had Fetch A Tech come out a few days ago for annual checkup. Our units were installed 2 years ago by Fetch A Tech and they are the only ones that have been in our attic. The tech said we had tears in the duct work and that we were basically cooling our attic. He did send us a couple pictures of the ductwork and there were tears. However, how did they get there if they were the only ones that had ever been in our attic? And last years inspection showed no signs of tears. Wanted $700 to fix. What a ripoff! Oh, it costs us $55,000 two years ago to replace our units. I'm still sick about paying that much as I do think we were ripped off. read more

Predators!!! Predators!!! Predators!!! Fetch a Tech is the parent company that installed our 2 York AC units 7 1/2 years ago. Two days ago, one of the units stopped working. So, I naturally called them because they did the original install. A very nice young man came out the same day and he and I went up on the roof. I could tell immediately this guy was caught in the "middle" because he was photographing everything he did, and had to call the boss for every aspect of the inspection. Anyway, turns out the ECM re-circ motor was bad. Again, the boss was called and he explained to me on speaker that that motor is $2500.00 and $1500.00 to install. The motor would be covered by the manufactures warranty but NOT the labor. The tech said it would be about 1 hour to install. They went on to say it could also be my ducting, my insulation or my bla bla bla. They said they needed to check the attic etc, (upon reading other Yelp reviews on this ridiculous company, I found this was the normal script they used with a lot of other people trying to up sell ducting etc!) I declined, and called a second company, who indicated that both those prices were "INSANE".... ( I will leave a very positive review of that company next). The next day the second company came to the house with the OEM York motor he just picked up at the supply house for $800.00 (covered by York) and $89.00 to install it!!!!! 45 minutes later I had AC and all was good, with a total bill of $170.00. Additionally, thinking back, Fetch a Tech was the same company that charged me $450+ last summer to replace a capacitor, which I found online for $12.00. Again,,,they are PREDATORS...YOU HAVE BEEN WARNED! After being a customer since 2017, I will NEVER call or recommend this company ever again. read more

Do not use this business, parts used priced 8x the actual cost, had to request invoice for cost of repairs, also requested statement of length of warranty on parts and labor, still have not received. Overall 1-10 rating -1. Use at own risk, excessive high repair cost with shady warranty!!!!!!! read more

Sebastian Fetch-a-tec plumber and service technician, he was great! Did a complete inspection and found some opportunities. Sebastian was quick to note, take pictures, explain the situations and had solutions within our reach. Besides a good price, quality parts. Extremely nice, qualified explained everything. Love Fetch-a-tec, quality, quick to do the job and guaranteed everything. Thanks Sebastian and Fetch-a-tec for bringing qualified service technicians, in both plumbing and HVAC departments. read more

These crooks will try and rip you off. I highly recommend getting another estimate or two before hiring them to do anything.

Had Fetch a Tech do annual inspection on my two AC units. Service was fantastic. Scheduled for next day. Timely, efficient, professional. Explained everything. Received my pet discount. Our technician expert Eric was fantastic. Professional, pleasant, knowledgeable. This will be my new go too company for sure. I even purchased yearly service contract. Great value . read more

I would give negative stars if possible. We had them come out on a Sunday to give us a diagnosis on our AC unit that wasn't being responsive. After running tests he told us a laundry list of issues with prices that were sky high than the parts worth. He then pressured us to replace the entire unit and kept pushing his sales team. When we had another company out none of the "issues" this "tech" found were mentioned. We even believe he showed us fake photos of the "issues" and "broken" parts. Additionally we believe he unplugged multiple things to create more problems. Can not say enough, do NOT recommend nor trust them. read more

Just got my heating system service by Jorge G. Again service was amazing. Jorge was really friendly and professional took the time to explain to me what he saw and recommended. I totally recommend this company for all your heating and plumbing service. Didn't have to pay anything for the service the value and finance option available through them is pretty good itself. read more

We have been with Fetch a Tech several years and since its beginning here in Las Vegas. Today "Andrew" came to inspect a toilet which had been filled with roots over time. After a through inspection, Andrew clearly explained his findings and the steps necessary to have pipes cleared of roots and any other debris, then to be reassembled with new piping. He detailed the steps of repairs from beginning to end with any/all questions addressed. You will find that working with him is a gift. He is a great plumber with a great attitude toward his trade and life overall. And, he is definitely pet friendly. read more

The response time was excellent. Customer service Haley was outstanding. The assesment of problem was really good but out of my budget. The cost was expected given the issue I have. read more

Hired this company to unclog a kitchen sink pipe. Total scam. 156 dollars later no change in my clogged kitchen pipe. The attempt to upsell was so blatant that I couldn't wait to get company van out of my driveway. I'm both upset and disappointed at the dishonesty of this company. Apparently there is no acceptable comment without star. I believe this is a NO-star company. read more

Incredibly pricey. Get the number upfront, the transaction felt crookish. I recommend AC Fix to anyone reading.

People Beware they showed me a few of Pictures of someone else's units. That way they can show you how bad the units are. So The quote can be for All New stuff. $18000.00 (((SO MY SUGGESTION IS GIVE THEM YOU PHONE TO TAKE PICS OR YOUR OWN CAMERA.)) Did Not use them. I only paid $7300.00 with someone else read more

called on Wednesday to schedule service for clogged toilet, scheduled for Thursday 12-2 pm, no call no show as of 2:30, called office, informed tech tied up at previous job could come between 4-6, explained would not be available at that time so was rescheduled for today 12-2 pm, called office at 1:25 to confirm still on schedule, Hunter first said tech should be finished with current job shortly then said would contact dispatch and check, came back on line, danced around with her answers then tried to reschedule me for 4-6 pm, again explained not available at that time, again checking with dispatch, can reschedule tomorrow for 12-2pm , told Hunter that it seemed Fetch a Tech didn't want my business so cancel my appointment. Reliable not to my way of thinking. No stars read more

After getting a 2nd Opinion, I found out that all my lines were cut to my unit Even Though this is not Legal. read more

Fetch A Tech - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

tech never showed I left message no response do you think I'm going to renew? Very disappointing service read more

My technicians were MARK & LORENZO. They went above and beyond!! They were sooo nice, patient and very clean. I didn't want my dogs to eat something that was left on ground!! Inside or out side of house!! The price was higher than I expected, but the expertise was right on!! They also did it faster and very coordinated! They were true professionals! I feel very fortunate that I picked fetch-a-tech and got these two guys!! Thank you fetch-a-tech for helping an old lady!! read more

Hello, A few weeks ago, I had a tech come out to perform a free system check up. He said my furnace checked out and everything looked good other than an air filter replacement, but found a tear in the insulation of one of my flex ducts. At first, he suggested a complete reduct job of my ENTIRE home at $16,000. I obviously said no, and he assured me I needed to replace the flex duct with the torn insulation around the duct as soon as possible, and after he quoted me $1400 to replace 18ft of flex duct, I politely declined. He then said it should be fine for a few months but the price would only be good while they were slow in the off season. After I said I might call them later, he said he was going back out to the garage to close up the furnace. I was already skeptical at this point but this is when things got weird. While he was in the van drawing up the quote for the flex duct replacement, I had gone to the garage to grab my flashlight and saw the furnace was already closed up. After I declined the quote, he went back out to the garage to "close up the furnace," and didn't think anything of it. From that day forward to today, we have had all of our AC/heat off in the house. Fast forward to today, we turned the heat on at thermostat and noticed that there was no heat being produced from the furnace. I have some basic experience in HVAC from my younger years, so I decided to take a look myself. I pop open the furnace and I immediately notice my pressure switch is just dangling on the inside of the unit, and the pressure switch tubing is wrapped around and kinked around the wires, which is preventing the furnace from moving forward with the heating process. This was not an accidental occurrence. The tubing was wrapped around the wires and crimped in a way that it just falling/laying over could ever result in. I then notice immediately that the screw that the furnace pressure switch is mounted from is HIDDEN behind a piece of PVC in my garage. I can supply photos of how I found my furnace in this morning. This is either tampering with my furnace after declined to pay for additional services, or absolutely reckless disregard for putting my furnace back together correctly after he function checked it. Either way I'm pissed. This is absolutely unacceptable and I will be sharing this review across various platforms as well as submitting a report to the BBB. read more

I used Fetch-A-Tech recently for my AC system maintenance. Ricky was the tech that helped me. He was nice and spent some time looking at what my system needs. He explained everything clearly so that I could understand. Thanks for providing excellent service! I will continue to use this company in the future and definitely recommend to my family and friends. read more

Fetch a tech is a scam. They claimed our a/c would cost $9,000 to fix. after a second opinion, it costed $200. We paid fetch a tech $90 to give us that $9,000 quote. After complaining, we were promised a refund. its been 2 months and no refund. also our a/c is still running stronger than ever from our 2nd opinion company. i do not recommend fetch a tech. read more

Before and after photos of my front yard after the main water line was replaced! Extremely happy with a job well done! read more

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Adrian and Anthony did a great job. They were professional and quick. I appreciate their diligence in putting the entrance access back correctly. Thank You read more

Adrian is awesome honest and thorough with maintenance. He brings a lot of care and peace of mind for my mom and pops

These guys are awesome! Always there when you need them, A little pricey but what isn't now a days! Not all at once but... I've had the whole house repiped, the water heater and AC unit replaced With yearly maintenance everything runs great! Highly recommend! read more

Mr. William Harris was nice, courteous and professional. However he tried to overcharge me by 300 percent. He wanted $2700 to replace the furnace motor (See the invoice that you emailed me) or $15,000 to install a new HVAC system. Of course he tried to nudge me toward the 15k solution. (Gee I wonder why) Thus putting me between a rock and hard place. Totally unreasonable. I just wanted it fixed so the house can be warm again, not to be scammed to the extreme like that. He also said the control board was fried too (See invoice screenshot below), but when I called another repairman for a second opinion, he said the control board was fine. Hence Harris must have tried to deceive me. I don't appreciate that. That's not nice. I thought Americans were honest with Christian values? Also, upon further research on Google I found out that furnace repair should cost between 300 and 1000 dollars at most in 2022, according to sites like Forbes and HomeGuide, etc. So 2700 dollars is way off by 3 times the high end. I don't understand how someone can be that extreme like a bloodthirsty shark to charge me TRIPLE price? Do all your techs do this, or is Harris a rogue tech? Other companies I called said they could fix my furnace for 900. That's still a lot, but it's one third of what Mr. Harris wanted. See the invoice he sent me for proof. (In Asia, a service repairman can fix most things in your house for 30 dollars or less, so service repair costs in the US are crazy and insane!) I ended up having another company fix it for 900 dollars. All they did was replace the blower motor. The rest of the furnace was fine. Geez. Moreover, people told me that to replace an entire HVAC system (which I didn't even need) costs about $5,000. Not $15,000. So even this figure by Mr. Harris is TRIPLE what it should be! Wow. He must have been going for the high roller, rather than being humble or modest! How do people like this sleep at night? How come they have no shame? I sure could not sleep at night if I did that. As a rule of thumb, truth should be simple and to the point, but both your techs that came to our house used a lot of techno babble to confuse me, which is a red flag and means they are trying to confuse me in order for me to pay for unnecessary repairs. Good honest repairmen usually explain things simply and to the point without techno babble. A few months ago, Jimmie Rivera (another Fetch-A-Tech repairman) during an AC tune up, wanted an extra 400 dollars just to top off the coolant in the HVAC, which makes no sense when I researched it. This doesn't look good for Fetch-A-Tech. Just being honest. I don't mean to offend anyone but these conclusions are inescapable. I'm pretty shocked. I thought Americans were hoenst and had Christian values. This is very disappointing. I would like an apology for this deception and cruel attempt at scamming me for $15,000 or $2700, both of which are outrageous and way out of the ball park. I've attached a screenshot of the invoice they sent me for 2700 dollars (yikes!). read more

Fetch A Tech - Invoice emailed to me from Fetch-A-Tech - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

Way too expensive for the requested project. Used my situation to raise the cost and force my hand.

All the workers were excellent. Install went seamlessly. Very happy with service. Highly recommend read more

The scheduled inspection was conducted in a very thorough way. They suggest upgrades or repairs necessary for a problem free household. Very social and knowledgeable. read more

My A/C was not coming on and I was sure this was going to be expensive. The tech, Ricky, was awesome! He took the time to listen to what had been going on and after asking some questions he found the issue. The unit was fine. It was a thermostat issue. I'm so grateful for his honesty and that he didn't immediately jump to trying to sell me on anything. Super nice guy. I highly recommend this company and especially Ricky. read more

We have a BRAND NEW AC unit that started blowing cool air. (Down from freezing cold). It also ran whisper quiet. Thinking that it just needed the coolant topped off, we called Fetch-a-tech. Three hours later, they say the evaporator is the problem and they left. Now the unit blows HOT air and it's so noisy our neighbors have complained to the HOA saying it sounds like a train is running through the house. All from an INSPECTION. Seriously feels like they did something to break the unit to force more work. But it gets even better... the price they quoted to fix the evaporator was just shy of $2,000. Thinking that felt high, I called three other HVAC companies for quotes and the HIGHEST was $650. Fetch a Tech is 3X more expensive than the next competitor. Absolutely unreal to experience this in today's day and age. read more

Will plaster their 3.5" stickers all over your appliances. I literally have 3 stickers within 9 sqft. Multiple stickers on the same appliance. Spending my weekend removing their stickers off of polished stainless steel is not how I want to be spending my weekend. And no they do not remove like Post-It Notes. read more

Fetch A Tech - Fetch-a-Tech 3.5" sticker - Heating & Air Conditioning/HVAC Near Me - Las Vegas, Nevada

I must say I received the BEST SERVIC CALL EVER!! CHRIS the sales manager worked right with the technician, NIKAS. After the total inspection of my ac unit was complete I was shown pictures of the duct work and nylon straps. I am a woman, what do I know about nylon straps!! I was a hairdresser and beauty consultant. Now I understand thoroughly what is going on in my attic. So ladies if you need a very professional honest company try these guys!! It will be money well worth spent to know your home is in tip top shape. GOD BLESS CHRIS AND NIKAS FOR TAKING THE TOME TO EXPLANE EVERYTHING TO ME IN DETAIL. FETCH A TECH LIVES UP TO THEIR NAME !!! read more