1. FidelityFlooring

    1. FidelityFlooring

    0

    Lakeside, CA

    Cancel

    Open app

    Search

    FidelityFlooring

    5.0 (2 reviews)

    Services - FidelityFlooring

    FidelityFlooring Photos

    You might also consider

    Recommended Reviews - FidelityFlooring

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Misty W.
    311
    43
    28

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J G.
    0
    9
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - FidelityFlooring

    You might also consider

    Verify this business for free

    People searched for Flooring 4,492 times last month within 25 miles of this business.

    Verify this business

    Rayo Wholesale

    Rayo Wholesale

    3.7
    (63 reviews)

    Yes they have a great selection of flooring and their employees are very friendly, but there were…read moretoo many errors to recommend this company. First, I was recommended by the flooring contractor, who said they would get me the contractor price, which I was told when I purchased from Rayo. As it turns out, the "contractor price" was just their normal price, which I verified by calling and asking for the price. Secondly, they screwed up my underlayment order, giving me a lower-quality underlayment that I thankfully caught before the contractor installed it. This may have had the consequence of needing the flooring to be ripped out and underlayment replaced due to HOA rules of minimum sound abatement quality. And third, they couldn't find a flooring piece and told my contractor it was located at a different store, sending them from this location to Clairmont during rush hour. The piece was actually at this location, but they didn't even try looking for it. This delayed my project two days. Overall, they are untruthful and seem to be careless and unprofessional.

    I would like to start out by saying, yes, they have flooring at a reasonable price. That's about…read morethe end of the positive things I have to say. All businesses are customer service businesses. - The company received payment information -- collected with pen and paper in person -- and ran the payment card. No email confirmation, no call confirmation, no receipt of any sort. - The flooring we ordered was in stock for a week before we were notified that the flooring was in stock. - When we checked on whether our flooring was in stock, we were notified that it was and that it was waiting at their Kearny Mesa facility. - When our contractors arrived to pick up the flooring from Kearny Mesa, they were told that, no, the flooring was still at the Lakeside warehouse. This feels like information that anyone should have at their fingertips. - After picking up the flooring from the Lakeside warehouse -- now two weeks later and in a different location -- we were notified on the day of installation that the flooring NEEDS TO REST AND ACCLIMATE TO THE ROOM FOR 72 HOURS prior to installing. We are aware that, perhaps, our contractor should have known about the requirements of this brand and type of flooring. I'll allow this one point. Our project moved back a full week, and then moved back again, another full week. I understand: maybe it isn't that big of a deal to sell flooring. Maybe it isn't brain surgery. Well, I'm having surgery next week. And now our floors will be put in around those constraints. So maybe, just maybe, customer service -- even without a smile, even just doing the bare minimum of a job, like letting people know that the product they purchased is in stock and, I don't know, maybe the location of where that product could be picked up from -- is still very important. It might not be surgery to you, but it could be surgery for someone else. Would never recommend. Systems are in shambles. Operational disaster. Communication gap after communication gap after misinformation. Do something.

    Christian Brothers Flooring & Interiors

    Christian Brothers Flooring & Interiors

    3.9
    (39 reviews)

    Everything went smoothly with Christian Brothers. The company was very attentive to all my needs…read moreand questions. The man who did the install, Jorge, was great. He did such a good job, and the carpet looks and feels wonderful. We were referred to Christian Brothers through Costco, and we could not be happier.

    This review is for the poor service I've received prior to even meeting with a sales…read morerepresentative. I was scheduled to have a complimentary consult at 1130 AM. The rep, Steven, did text beforehand to let me know his appointment had started late and likely would not make it until noon. No problem. However come 1220, I still had not heard anything so I called and left him a message. Around 1230-1240, still radio silence so I called the main office. The lady said she would message him and get back to me. Still nothing. Around 110 pm I called the lady who said she had gotten ahold of the sales representative who was having car issues. I found the whole experience extremely disappointing. While I am sympathetic towards car issues, I can't understand why nobody would reach out to let me know what was going on. She rescheduled me for Tuesday but it left a bad taste in my mouth how the situation was handled. Now it's 120 PM and I wonder if I had not reached out, if anybody would have bothered to let me know the sales representative was not coming. This company was sent out since I had contacted Costco but not much confidence has been inspired by these limited interactions

    Flooring Creations

    Flooring Creations

    4.9
    (423 reviews)

    When we decided to replace the carpet in our condo in Pacific Beach we contacted and got bids from…read moreseveral flooring companies. Although their bids were similar, we weren't happy with the prep work we had to do or what they wanted to charge for it. We are in our late 70's. We visited Flooring Creations, talked to both Gus Sr. and Gus Jr. We got a bid that included everything we needed done and was financially reasonable. We were on a limited time schedule and they were great about working within that time frame. The installers they referred us to were on time, neat, and did a great job. When you find a family owned local company that makes you feel like your job is important, works with you, and does a good job you go back. I would totally recommend SD Flooring Creations.

    My new Luxury Vinyl Plank floors have been completed for two months now and I'm still tickled pink…read moreboth with the product and the installation. This is a family run company and we worked with Gus Jr. He was thorough in his explanations, patient, and answered our questions. They have been in the business for a long time and Gus intends continue the business well into the future. I feel confident that if I have questions in the future, he will be there to answer them. I would definitely recommend giving them your business. As for the installation team, (who are not employed by Gus but they have been working together, hand in glove for many years and are an excellent partnership), they were considerate of my home and my family, polite, courteous as well as very professional. They come in ready to work and they work continuously while on the job site. They clean up as they go and do a final clean up. They even went the extra mile to help us find a handyman to fix an issue with the stairs so the entire job would be finished as planned. THANK YOU!! Oh, and ladies, if your family has put you in charge of getting this job done and you act like the one in charge, this team treats you with the respect expected and defers to you when they have questions or need to tell you something. There are SO many more good things to say and note about the experience. Please consider including them in your research for your project.

    Friendly Flooring

    Friendly Flooring

    4.7
    (348 reviews)

    We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

    Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

    FidelityFlooring - flooring - Updated July 2026

    Loading...
    Loading...
    Loading...