I used Glenbrook Heating & Air for the first time today. Scheduling was comfortable. I received…read morewelcome text confirmations the day of and as the technician was on the way to the house. Arrival time was excellent. This was a maintenance visit for 2 units with an additional chronic nagging electronic issue with one of them. I found Dominick to be very professional. Their quoted price was fair and he spent extra time corresponding with the manufacturer to precisely diagnose what was wrong with the circuit module. He was honest and forthright about the longevity of my existing unit and I did not feel pressured (which tends to push me away). I would recommend this terrific company confidently without reservation. I will plan to use them for maintenance going forward and especially when my unit needs replacing down the road.

We've worked with Glenbrook Heating & AC for a service call for our old AC, as well as for a full…read morefurnace & AC replacement. The staff is professional, knowledgeable and answered all of our questions. They made the process easy for us and we also learned a lot along the way, about the equipment and how the system functions. Can't say enough good things about these guys, no one wants an issue with their AC or furnace but if you do, you should call them first.

Stan came out to look at a garbage disposal they installed 2 weeks ago. He found where it was…read moreleaking and the same day they scheduled a visit to replace the product. Stan, specifically, was one of the nicest people I have ever met. It says a great deal about a company when good people work there.

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

I highly praise, and recommend without any reservations, Elite. Our furnance died in the evening on…read morea very cold Sunday night. I texted Elite, thinking that I would not hear until the next day,but I got a text that someone would come out on Monday, which was comforting. Chris aririved on Monday, and saw that a new part was needed, got the part, and fixed the furnance - we had heat by the afternoon. I was pleased to learn that the old furnace had some life left. and grateful that Elite came out so quickly and fixed the furnice so quickly. I would definitely use them again.

While I did not end up going with them. They were transparent and responsive to estimates (and…read morereasonable!!!), clear on what I needed, and an all around kind company. The only reason we went a different direction was we knew a different company through a family member. However, I wanted to at least review and explain that they did an awesome job and I'd definitely recommend them in the future to folks for their transparency and good quality!

I've used CJs twice in the past couple months now. Once on a semi-emergency situation with a…read moretenant, and once in my own home. In both cases, they were FAST to respond, FAST to schedule, SHOWED up, communicated well, and were (my favorite part) no-nonsense. Today, Lenny was the plumber. He wanted to see everything first. He made a couple recommendations for solutions, and then just straight-up GOT DOWN TO BUSINESS. We have crazy dogs, but Lenny was un-deterred. He carries dog treats for the dogs he meets! He showed me photos of his own dog YALL! Lenny is out here solving plumbing *and* is a friend to all dogs?! LOVED this guy. I love CJs. I love when people are great at they do. And I paid by Zelle immediately (nice and easy). And I tipped Lenny. If you're reading this - make sure to tip the people who take care of your home.

Great communication thanks boss…read more Lenny came through, then the boss called to make sure I was satisfied. I'll call again if anything else need work.

Had the expansion tank on my tankless water heater fail and start leaking on Friday at 6:30 pm…read more Reached out to J. Blanton through Google. They responded and were going to escalate to their emergency team. They stopped responding after I asked about the cost. On Saturday morning J. Blanton reached out to me wanting to set up dispatch to have someone come and assess my issue. I declined as a I had set up another company to come to replace the expansion tank. The other company was totally incompetent so we sent them on their way. I called J. Blanton and talked to a human and paid for the No Drip Club for 1 year for the discount and to avoid all the extra charges. The plumbers that were dispatched were friendly and very competent. My only beef was the price charged to install a part that cost around $60. I agreed to have the work done as I was having a medical procedure done in 2 days and couldn't be without hot water. They went to get a new expansion tank and returned and took a pressure reading from my hose bib and set the air pressure in the tank to match. They installed the tank and had me verify I had hot water. They made sure the tank wasn't leaking at the connection point. The guys were great to deal with and they removed their shoes at the front door without being asked. I'd give 5 stars but still think it was too expensive. When these types of emergencies arise, I'll pay too much to get it repaired. I'll be keeping an extra expansion tank on hand so I can replace it myself the next this happens. They do get a ++ for talking to a human and not AI and got me back with hot water. The company that installed the heater told me they didn't have it in stock and couldn't get it until Monday. They would have charged as much or more and couldn't get the part until Monday. I would hire J. Blanton if I needed them again. I can't say that for the company that installed it.

AVOID LIKE THE PLAGUE…read more I accidentally mixed up these guys with J Sewer & Drain Plumbing (I actually think they made their name sound the same to other respected companies in the area on purpose for this exact reason) and gave J Blanton Plumbing a call. The first thing they try to do is get you to subscribe to some BS monthly subscription so they'll come back over and over for more jobs I'm sure they themselves will try to create. I politely decline, and we move on. The lady on the phone gets me setup with a house call that will arrive the next day. Okay, great. They give a two hour or window, 10am-12pm. I get a text after 12 saying they're just now on their way. The guy gets here closer to 1 and goes to check out my toilet. It hadn't been flushing correctly, which is why I called. He flushes it once, literally one time, and immediately starts spouting off a ton of BS about what's wrong with it. "Ohh the vacuum breaker is busted and blah blah blah" look, I'm not gonna act like I have a plumber's expertise or anything, but anyone with any kind of bullshit meter could tell he was just making shit up. I'm still kinda okay tho, at this point, and just want it fixed. He pulls out his phone and gives an estimate. "okay that'll be $2300!" WHAT?!?! That does NOT sound right for a simple toilet repair. He starts going on and on about how because I live in a large building it's not the same as a normal housing repair. How he's going to have to replace a bunch of parts and maybe even tear open the wall to see what's *really* going on. My heart sinks, I'm honestly panicking at this point. I do NOT have $2300 to piss away on what I thought was going to be a simple repair. When I tell him I simply cannot afford it, he stars spouting even MORE BS about how "Ohhh see, no, this is going to be an emergency any day now. I've seen this before. Your toilet is going to have a catastrophic failure and can starting spraying water everywhere. You HAVE to avoid that at all costs." Want to know something? This all happened over two months ago. The toilet was fine, it flushed well enough, it just didn't flush perfectly. Guess that was bullshit after all. I tell him there's just no way i can afford that. He calls his boss who immediately brings the price down to $1700. Wow. That was easy, almost like this estimate is complete bullshit. He immediately pulls up a way to use a lender so that I can do like a 2 year payment plan. He pulls everything up and is staring daggers through me. Reader, I will admit to you that I am not good with these sort of things. Here's a strange guy in my home, standing over me, being really intimidating as I pull up the lender's documents on my computer. He's staring at me and the computer the entire time, urging me to sign everything right away. There's not time to think about my options. Sadly, I signed the papers due these antics. He leaves for his truck and says he'll be back in two hours. Meanwhile, I'm texting my brother and asking him if any of this sounds right, and he's screaming that no this is all wrong. It's all wrong! As soon as he leaves my building, I IMMEDIATELY call the lender and tell them to cancel the transaction. I am NOT paying for this. Thank god the lender had some sense and cancelled it with no problems whatsoever. I call back J Blanton Plumbing and tell them I'm cancelling the transaction and the services and there's no need to come back. The receptionist says that's all okay and no worries. 5 minutes later I get a call back from the man sounding really pissed/annoyed with me and trying to start the transaction up again. I told him flat out I am going to consider other options, and I'll get back to him if I choose his services in the end. We hang up. I decide to go to Youtube and see if I can't diagnose the problem myself and fix it on my own. How hard can it really be? Reader, I was able to figure out the problem and replace the parts I needed. Do you know how much it cost me? $40 ALL IN, one trip to The Crafty Beaver (love them, go there), and one trip to Grainger. WTF!!! TL;DR: -They were going to charge me $2300 for a $40 part. -They act incredibly aggressive and predatory while at your home -They aren't even punctual -They are a SCAM

Arturo has been to our home twice in the past two months. First to install a Toto auto flushing…read moretoilet, next to replace a basement sump pump -- unrelated to the former. Availability to come to our home was terrific. Workmanship was great. Respect for our home was top notch. Glenbrook Plumbing was also more wallet-friendly than bids from multiple other plumbers, including the membership "discount" from our HVAC servicer. Looking at the other yelp reviews, they all seem to be either one star (terrible) or five stars (great, like mine). The latter definitely outnumbered the former, 7 to 2. My review changes it to 8 to 2. As some like to say, "Do the math."

I had a horrible experience with Mike and Tony. Classic scenario: the pipes in my house freeze and…read morestart leaking, in 20 degree January, on a Friday morning. The heat had stopped working days before. It's 38 degrees room temperature. The city had shut the water off to stop the flood inside my house. The heater runs on water so I can't fix the heater until a plumber turns on the water and finds the leaks. I call Glenbrook Plumbing in an emergency. BIG MISTAKE. Mike and Tony come out, look around, see the water everywhere, feel the cold room temperature and decide they don't want to do this job. They told me they can't turn on the water and find the leaky pipes until the heat gets turned on. I told them the furnace runs on water, they told me to ask to use a neighbor's hose to fill the furnace with water, and then they left after 15 minutes and charged me $132 for the visit. The next day I found a plumber who came out the next morning and fixed the plumbing problem and turned on the water all without the heat on. One guy. These people didn't want to help me because the conditions were not comfortable. They just left me there in an emergency and I never heard from them again. These are terrible people. Do not reward them with your business!!!

J Sewer was incredible to work with during a very stressful project. We took ownership of a 100…read moreyear old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors.

Good quality work. The guy who did the estimate and work, Basi, was very knowledgeable.read more