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    Rocky & Maggie's

    Rocky & Maggie's

    4.0
    (90 reviews)

    I wanted to find somewhere close and had same day availability since our usual groomer was booked…read moreup so I called them. Well, that was a GRAVE mistake and I see why they were so happy to get me in asap. First of all, the girl that answered the phone gave me some pricing "based on weight" which I totally understand. I then ask her about the discounts they showed online and she started stuttering as if she didn't really want to give it to me. Her response was "oh um yes, if you were a first time customer then i guess we would give you 10%". You knew I clearly was but moving along. I told them I wanted teddy bear cuts for my 2 mini poodles. She said they might have some matting charges and I said that's fine. I took them up there, the groomer barely examined them or talked to me before proceeding to take my dogs in the back to get started. 5 hours later, I pick them up and my dogs look NOTHING like what I asked for. I wanted to maintain length but they chopped off half on both of their bodies. I wanted a rounded teddy bear face and they SHAVED their faces. I have NEVER went to a groomer where they did something without calling me. If you're not able to do what I asked then I should have been at least notified by phone. NOT when I'm picking them up and the damage is done. On top of that, the ENTIRE cut on BOTH dogs were choppy! Not to mention they charged me $250 WITH the 10% discount. The girl also tried to charge me extra for trimming of the paws and ears. I asked isn't that included in the full groom? She said "oh yeah, let me take that off". THE WORST part?! I asked why the extra $80? She said it was because they had to detangle for an extra 15 minutes. Yes. 15 minutes. I will post the receipt. Lastly, for this price you would think that they would put a bandana or a bow on them. NOPE. They will never touch my dogs again. They do not care about the dogs and you can tell they are here just for the money. I'm sorry but I'm leaving my babies with you, I have to trust that you actually care. I will be posting pics of them AFTER a groom at Happy Snoutz on Sept 16, 2025 and also pictures from today. PLEASE do not waste your money or think because it's in River Oaks that they are quality. They are definitely NOT

    Trash experience. Incompotent management and very rude. Grooming service was good, but didn't like…read morethe way the management handled my grievances.

    Mane & Minks Vet-Spa

    Mane & Minks Vet-Spa

    3.8
    (43 reviews)

    Unbelievable! I really don't know where these people come from! I dropped off my puppy for his…read moreweekly bath and a flea dip, I got a call to let me know that he was ready. A few moments later, they called to tell me that after further examination, my dog still had a few fleas and they would give him another bath! No extra charge ! Angie, Taylor and Lee are so very special, you can tell it is not just a job, but a mission. For Christmass, my dog got free dog treats. The warm, loving and caring atmosphere is so pleasant that when my puppy and I leave, we both feel refreshed. The owners and staff call me if I forget my weekly apointment, let me know if there is anything going on with my dog and just are the most genuinely nicest people that I have ever met. The dogs are placed in hotel type rooms, with TV's! They are given a message and treated with love and care. All of the staff no Mr. Bobo Head (my puppy) by name and I can tell that they guinely care about him. I have so many great stories about this place, but you have to expereince it for yourself. Please give them a try, you will not regret it!

    PLEASE BEWARE IF YOU LOVE YOUR PET…read more I had an absolutely horrible experience at this grooming salon. From the moment I arrived, things felt off. There was no one at the front, and eventually a man--not in uniform and looking nothing like an employee--walked in and took my dog. It made me extremely uncomfortable. I have a fluffy Maltipoo and I specifically asked for a light trim, nothing major. My appointment was at 11:30 AM, and by 3 PM I hadn't heard anything, so I called. The person on the phone referred to my dog as "the gray dog"--not even by name--and said he'd be ready in 30 minutes. When I finally picked up my dog, I was shocked. They had shaved him down almost completely--the total opposite of what I asked. I was charged $81 for a completely unacceptable groom. To make matters worse, once I got to the car I realized his nails hadn't even been cut. The same random guy said "my bad, I forgot" and took him back. When he returned, my dog's nails still looked untouched--he was scratching and cutting up my car seats. Once home, my dog was visibly depressed. Upon further inspection, I noticed a huge gash near his testicles. They had cut him badly, and I later found multiple small cuts all over him, likely from scissors or clippers. This led to a $500 emergency vet visit. This wasn't just a bad grooming job--this was neglect and animal cruelty. If you truly care about your pet, DO NOT bring them here. I would never want another dog to go through what mine did.

    Find A Pet - petstore - Updated August 2026

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