PLEASE BEWARE IF YOU LOVE YOUR PET I had an absolutely horrible experience at this grooming salon. From the moment I arrived, things felt off. There was no one at the front, and eventually a man--not in uniform and looking nothing like an employee--walked in and took my dog. It made me extremely uncomfortable. I have a fluffy Maltipoo and I specifically asked for a light trim, nothing major. My appointment was at 11:30 AM, and by 3 PM I hadn't heard anything, so I called. The person on the phone referred to my dog as "the gray dog"--not even by name--and said he'd be ready in 30 minutes. When I finally picked up my dog, I was shocked. They had shaved him down almost completely--the total opposite of what I asked. I was charged $81 for a completely unacceptable groom. To make matters worse, once I got to the car I realized his nails hadn't even been cut. The same random guy said "my bad, I forgot" and took him back. When he returned, my dog's nails still looked untouched--he was scratching and cutting up my car seats. Once home, my dog was visibly depressed. Upon further inspection, I noticed a huge gash near his testicles. They had cut him badly, and I later found multiple small cuts all over him, likely from scissors or clippers. This led to a $500 emergency vet visit. This wasn't just a bad grooming job--this was neglect and animal cruelty. If you truly care about your pet, DO NOT bring them here. I would never want another dog to go through what mine did. read more

Mane & Minks Vet-Spa - See cut - Pet Groomers Near Me - Houston, Texas

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Did an amazing job with my dog. Staff very personable and friendly. A lot of pet accessories in store also

This business is amazing! They work well with any breed of dog and they specialize in every haircut!

I just adopted my furry friend and had never taken a pet to be groomed so I wasn't sure of how the process went. I looked for local businesses to support in my area and found Mane & Minks. The customer service was great over the phone and in person, the receptionist was patient with me in answering all of my questions. My pup was in desperate need of a good bath, he smelled horrible and his breath stank . I treated him to the deluxe grooming package which included an oatmeal bath (they have other shampoos to choose from), an ear cleaning, hair cut, nail trimming, and teeth cleaning. When I picked him up he looked like a completely different pup, he was so happy! At first I wasn't sure how I wanted his coat cut but I left him in their hands and they took care of everything. When I saw the results I was in love . They did an awesome job, my pup looked too cute. He smelled great, his coat was soft and smooth so I left very happy. On my way out I bought some goodies for my pup that surprisingly didn't break the bank. I bought him a pair of tennis balls, a stuffed animal toy, and some cookies that are locally made! He usually doesn't like treats (weird I know) but he loved the pizza cookie and ate the entire thing in one sitting. All in all, my pup and I loved this place! We'll definitely be coming back! Support local business and check them out :). read more

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My pup came out looking so handsome. I didn't initially want a close cut because I love his fluff, but he was matted pretty badly. They kept his face full as a compromise and I love it! The only reason I didn't give 5 stars is bc I dropped him at a 10am appt thinking it'd only take a couple hours and he wasn't finished until 5/5:30. read more

I am FURIOUS. Long story short they had my dog since 10 am and by 3:30 pm they hadn't even started his service. He was in a kennel for HOURS. When I hadn't gotten a call to pick him up I got worried so I tried to contact them. 3 missed calls later I decided to just go see what was going on. And they had not even touched him. Just picked him up for 5 hours. No water no walking no stretching just basically forgot he even existed. Had I not gone up there who knows when I would've gotten him back. They were 30 minutes to closing and hadn't thought to call. Mind you they called ME to schedule this service in the first place offering 30% off. It's not worth it. Save your time, peace of mind and pet's safety and go elsewhere. read more

Mane & Minks Vet-Spa - Pet Groomers Near Me - Houston, Texas

If only a half star was available. I have been bringing Peyton to this establishment since April of 2020, the service has not always been great but this was the last straw for me. I brought my dog to get groomed on Jan 16, and requested her to be cut as instructed, Several hours later (11am-3pm) I picked up Peyton and I requested a little cut to be cut from her head to hair to cut off, after waiting 20 min we left. After returning home and playing with Peyton I noticed she was not cut appropriately, I requested a "sanitary trim" and that was not done. I called on Monday morning (Jan-17) and voiced my concerns with the owners daughter, she then informed me to that they're closing earlier due to the holiday, and requested for me to come in Tuesday Jan 18, anytime at no charge. As instructed, I brought Peyton in, suddenly the owners daughter forgot our entire conversation. After gladly reminding her of the convo, she goes to tell me that two groomers were diagnosed with Covid-19, and they are currently short handed and that I needed to bring Peyton back another time. I was taken back because I paid for service and did not get what I paid for. She then tries to deter the situation by stating (when I picked Peyton up, I stated everything was fine). I'm guessing she expected me to do a full inspection on my dog before I left the premises. I then advised her that I am paying for a service and I expect for peyton to be cut as instructed and not have to double check that the services were completed. Candidly, its an inconvenience as a paying customer to have to deal with this! I have tried to support this minority owned business but the customer service is horrible; and there was no apologize, again she basically advised me that it was my fault that my dog was cut incorrectly; and I will have to come back another time. I stated I will not be returning. I will be gladly pay a little more for better customer service remember quality or quantity. read more

I have not taken my pup for a cut in a bit because of the pandemic and we are wanting to grow her hair longer because she is a Yorkie. The owners are so nice. They took the time to explain anything I had questions about. The owner even took a picture I had to make sure the groomer saw what I wanted. My Lily always seemed happy and comfortable there. I will take her back as soon as I can. She really needs a trim now. Lily and I both recommend this pet spa. read more

Mane & Minks Vet-Spa - Lily after her cut. - Pet Groomers Near Me - Houston, Texas

It was our first time here- Booking & confirming the appointment was easy and efficient online. Upon arrival I was warmly greeted by Taylor and my pup(sparkle) was quickly greeted and attended to. The entire process was seamless. The store also has an array of pet items such as cute unique clothing to bowls. When comes to cost- the grooming and sale items are reasonably priced. Sparkle loves her grooming and new sweater! We can't wait to come back! read more

Mane & Minks Vet-Spa - Sparkle's fresh cut and sweater - Pet Groomers Near Me - Houston, Texas

Since COVID I have been trying to find small businesses and minority-owned businesses to support. Was surprised to find them so close to my place. The boutique is beyond cute. The customer service was great and I had no hesitation leaving my pup with them. The grooming service I purchased was well executed and my pup smells like a little man ready for a play date. Will definitely return in the future. Really great find! read more

Mane & Minks Vet-Spa - Inside boutique. - Pet Groomers Near Me - Houston, Texas

This is definitely the go to spot whether you live in 3rd ward or not. They had to take care of my Goldendoodle after another groomer gave the worse haircut in the world. They asked specific questions and shared recommendations. If you used to going to the chain tire groomers know It's a small business feel but take a chance. Y will not be disappointed. read more

I love it here my babies have a new home always treated good and groomed nicely this is Zack second time going this time he only received a bath on June 1 he received a full groom and still looks great Yonce first time going she was shy at first but in love with her new look Thank You definitely will recommend 5 star ‼ read more

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I took my dogs here for the first time today, one for a full groom and the other just for a bath. I'm always a tad bit skeptical about taking my babies to new places, but they ensured me that my babies were in good hands with them! I'm very happy with the outcome and we will definitely be coming back! read more

Mane & Minks Vet-Spa - Pet Groomers Near Me - Houston, Texas

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I brought my dog Nola in for the first time and I loved her new haircut! I also purchased her first tutu and a cookie for her first birthday! read more

Mane & Minks Vet-Spa - Nola with her new haircut and tutu! - Pet Groomers Near Me - Houston, Texas

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Omg I love this place. It's a very cute dog boutique. The staff is super nice. They did a great job with grooming my baby. We will be back. read more

Mane & Minks Vet-Spa - Pet Groomers Near Me - Houston, Texas

Must have changed management. Employee extremely rude and insulting. I had patronized establishment since it opened. Prices changed drastically for seniors. Obviously doesn't want senior patronage. read more

Mane & Minks Vet-Spa - I look grrreatttt, thanks to Mane and Minks. I even smell good. - Pet Groomers Near Me - Houston, Texas

Wonderful experience! Reasonable prices. Very courteous professional, clean environment, great selections of pet clothing and household items. The staff quickly responded to my yelp post and book me an appointment in no time for the same day. Staff even offered to walk my babies while I look at store items and paid for services. They took great care of my babies. We will be returning read more

Unbelievable! I really don't know where these people come from! I dropped off my puppy for his weekly bath and a flea dip, I got a call to let me know that he was ready. A few moments later, they called to tell me that after further examination, my dog still had a few fleas and they would give him another bath! No extra charge ! Angie, Taylor and Lee are so very special, you can tell it is not just a job, but a mission. For Christmass, my dog got free dog treats. The warm, loving and caring atmosphere is so pleasant that when my puppy and I leave, we both feel refreshed. The owners and staff call me if I forget my weekly apointment, let me know if there is anything going on with my dog and just are the most genuinely nicest people that I have ever met. The dogs are placed in hotel type rooms, with TV's! They are given a message and treated with love and care. All of the staff no Mr. Bobo Head (my puppy) by name and I can tell that they guinely care about him. I have so many great stories about this place, but you have to expereince it for yourself. Please give them a try, you will not regret it! read more

I use to love taking my Yorkie here simply because I wanted to support a black business. But the grooming is a hit or mess. The first time I took my dog here August 2020 the service was great, my dog came home smelling fresh with a bandana. Rickey use to do a great job not sure if he is still there. However, the service is declining for the price the last four out of six times I've brought him their always "out of bandanas" when my dog gets a morning appointments. I paid for a deluxe grooming and my dog came home with eye gunk still on his face. That I easily was able to remove after my bf brought him home. Pretty sure also they didn't brush his teeth. It's the little things that make a difference when it comes to customer service. I shouldn't have to complain every time just to get good service. read more

Mane & Minks Vet-Spa - Pet Groomers Near Me - Houston, Texas

Mane and minks was truly a blessing for me and my dog. Her aggression turned so many people away from helping our 15 year old American Eskimo dog. I called over 50 vets and groomers and y'all took her in with open arms. Cannot thank y'all enough. Will recommened everyone to this establishment! read more

DO NOT TAKE YOUR DOG HERE‼‼‼ My French Bulldog was stolen from here while in their care. They didn't do anything to help find him. All the owner said was, "Sorry" and "We have insurance". No amount of money can replace my pet and the emotional connection my family has with him. If you care for your dog like I did with mine, DO NOT MAKE THE MISTAKE I DID AND TAKE YOUR DOG HERE!!!! read more

It took them a while from 12 noon and I picked up my dog around 8 pm but overall it was a good experience. I will try them again.

I recently moved to this side of town and in search of a new groomer, I found this black owned business. It looks to me like my baby loves his hair cut! Customer service is great here! They made sure I got exactly what I wanted. Often I've brought him to salons and they cut too short or not enough even after I've shown reference photos, that was not the case for the stylists at Mane & Minks. I had a change in schedule and they were gracious about allowing me to move my appointment. They even put a Saints bandana on him because they knew I'm from New Orleans. read more

Mane & Minks Vet-Spa - Pet Groomers Near Me - Houston, Texas

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Fantastic black-owned, small business grooming. They do an excellent job with my Yorkie Bella, she absolutely loves it there. I have been coming here for the past few months and I have used both their grooming services and hotel services. They do not disappoint and their prices are very reasonable. There customer service is excellent as well! You can definitely have peace of mind with your animals in their care. They have a customer for good over here!! read more

Took my dog here to get groomed and they basically skinned my dog. My dog had cuts all on her neck and her torso. Only 3 of her paws had its nails trimmed. I'm all for supporting my people but the service is TERRIBLE. read more

I have been taking my pups there for the past few months and I've been impressed every time! Peace of mind is so important when choosing a place for your pup to get pampered and the staff at Mane & Minks make it very easy to rest assured that your pups are in good hands. Plus the prices are extremely reasonable and you can't beat their Wednesday special! read more

Where do I start? Ms.Angie is the best. She is not only has an amazing store but a wonderful soul. When you walk in the store you feel the positive energy that surrounds her place of business. You are welcomed by a greeting. You will leave this place with knowledge and and reassurance that your doggy baby is in good hands. I take my dog here all the time today I brought his brother along. I loooooooovvveeeee this place so much! You can leave with a great cut and cute outfit and with whatever else you need. They are willing to go the extra mile. You definitely pay for what you receive which is AMAZING service and your dog looking and smelling good! read more

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I got my dog groomed last week and paid for a nail trim, sanitation trim/shave and deshed in addition to the bath because I have a thick, long coat dog. It took 4.5 hours for him to be ready and he was still wet and his coat was not brushed out at all. I had to brush out a lot of tangling when I got him home. When I noticed his nails weren't trimmed, he still had the same amount of fur around his anal glands and under his stomach(sanitation trim), and I got about 5 handfuls of fur after brushing him myself and that was just to get tangles out...I emailed and called Mane and Mink. I left a voicemail as well. I sent a follow up email and have yet to receive a response to rectify the situation. I asked to be refunded for the services that were not done and emailed them pictures to show proof. I'm all for supporting Black business but I expect services to be done to completion just as any other type of business. This was a very disappointing experience. I don't mind paying top dollar for good work. This was just bad. And the customer service, or lack thereof afterwards, was disappointing. The young lady at the receptionist desk and the gentleman there were nice which I also put in my email. read more

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I can not stress enough DONT make my mistake and take your pets here .I read the Yelp reviews and thought I should give them a try .They came highly recommended. My dogs were only to be bathed and sanitary areas cleaned and trimmed .THEY are shaved and look crazy ! So crazy that I can't understand and HOW this could even happen to a chow especially when there was no talk of trimming or cutting I drove 45 miles 1 hour and a half to pick up two shaved dogs that look like cats . There was a mix up in the tickets was the response I was given .#disgusted There is no excuse for this ! How can you accidentally shave a dog that was there for a bath and nails ?Both dogs are sad since returning home . BBB gives this establishment an F rating , do your research people . I was told that the owner walked in saw what happened and immediately left for the day .... really ? You don't take ownership of your establishment? Sad !! This will not be the last of this . read more

I live and work in the area so I decided to give this place a try for my 3 Bichon Frise' When I called to ask a few questions Taylor was very patient and kind. She was also flexible when I needed to adjust my drop off time due to work meetings. My 3 dogs are older with special needs (blind and arthritic) so I am very picky about who I let care for my dogs. I can always tell when the grooming experience has been unpleasant because I pick up anxious and fearful dogs after grooming. My dogs seemed to be fine after visiting Minks and Mane. My two boys looked very cute and were groomed as requested. Apparently my little girl was matted and required some dematting. The groomer called to explain and I gave permission to shave her face. Ricky the groomer offered to fix her misshapen head hair for no extra charge. He was very friendly and eager to make me happy which I appreciated very much even though I declined and fixed it myself. I would definitely recommend this place for grooming and boarding. I thought the customer service was good and most importantly my dogs were not stressed out afterwards. I will be going back!!! read more

Friendly and professional service at a great price! Will visit again for all of our pet groomIng needs!

Worst haircut my dog has ever received. The customer service and availability was great! On the other hand they did not complete a full groom but charged $70. It took them 5hours! My dog's sanitary areas was not cut neither was his nails. It looked as if they overbooked and rushed him through and only cut around his neck. This is unacceptable! We will not be returning. read more

The customer service at this place is terrible and my dogs hair cuts were never consistent. I was also informed they had a dog die in their care and the owner handled the situation horribly. Please do not take your pets here. read more

Brought my dog Dior here n they did the absolute best job ever, especially since it's a standard poodle. Everything I asked for was done and more. read more

Wonderful work with my dog! They gave me exactly what I wanted. They always have appointments available and are super convenient

I usually take my 4 yr old Doberman to Petsmart for grooming, but I wanted to find a groomer closer to my house...I searched on Yelp and Mane & Minks popped up...I reached out to them and they responded quickly....They were able to groom my fur baby that afternoon...The owner is extremely friendly and pleasant and the groomer did an excellent job....I will definitely be using them from now on! read more

On July 6, my husband went into Mane & Mink with a scheduled appointment for Domino. When he got there he was handed over to the manager with specific instructions that we didn't want the cut of a poodle. We always kept him full with a round face like former President Obama's dog Bo. When he went to pick Domino up we got the cut of a poodle and legs of a Chihuahua. The young lady worker that brought Domino out apologize for the cut that she gave our dog. When she brought him out my husband was very upset and he knew that I would be definitely. I called Mane & Mink to speak with the manager and identified myself as the owner of Domino, then I was put immediately on hold. I told her that I was very upset about the cut my dog got, but she said my husband told her to cut him down for the summer. Now mind you we have been taking our dog to them for about two years now. So I would think at this point that they should have a profile set up for our dog. This is not the first time they have messed up on the cut, but this was the worst, because they should know what we like by now. The manager also told me that she was the one who did the cut, when another worker brought him out apologizing to my husband. I felt that the should've taken accountability for the work by giving me a refund, but I was immediately told no because she has to pay her workers. So if you want consistency and a groomer that takes pride and assumes responsibility then you don't want to take your pet there. I believe in supporting our Black business but this is UNACCEPTABLE. The pictures shown of my dog full are before he went. The pictures shown looking of him like a box head, bushy tail poodle with chihuahua legs is what my dog came home with read more

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Was able to get my little guy in the next day, no problem. They really listen to the look that you're trying to achieve and I was more than happy with how he looked. When he came out I had decided I wanted his face a tad bit shorter, and they were gracious and took him right back and made it exactly how I wanted. They go above and beyond here, this will definitely be my new groomer! read more

Great customer service , way more affordable and always does a great job with my mini schnauzer!!!!!

I honestly don't like the fact that I had a surprised bill once it was time to pick up my dog, I just feel if you think more things are needed to be done to someone's dog you should call and confirm if it's okay before just doing it and adding it to my bill I could've just had JUST enough $ for the service I booked, so before doing the services you should call to make sure it's okay because if didn't have enough $ for the services that was added w/o my consent it would've been issue. Not happy with with even how my dog looks I showed them 1 pic and got something TOTALLY different. Can def tell they knew this was my first time doing this whole grooming thing because they did exactly what they wanted to do with my dog even charged me for deep conditioning which I DIDNT ask for. why would I need they if what I purchased already came with conditioner. They were literally just adding things to bill.. Everytime i look at my dog I think about it. read more