GBR is amazing! Highly recommend. We upgraded our kitchen on a budget and went to GBR because we…read morewere interested in Caesarstone, but it turned out that wasn't the right solution for us. After exploring other affordable options, we almost didn't do new countertops at all; but at the last minute we found an inexpensive orphan quartzite slab that we loved at another shop. It was cheap not only because it was an orphan but also because it had some issues, including a giant fissure on the back, a deep vein on one side, and chipping along one edge. On top of that, it was on the smallish side. We took this problem to GBR. They arranged for the slab to be delivered to their shop and took very careful measurements of our kitchen. Then they did a wonderful job of talking us through all the challenges that this choice of slab brought with it -- but best of all, they suggested solutions and alternatives to make it possible to use it in our kitchen. GBR knocked it out of the park on the cutting and installation. The counters and island look perfect! They were even able to enlarge the top of the island a little from the size of the old one. We could not be happier with the results. They were a delight to work with and we will definitely work with them again if we do additional work to the house.

I've known Francisco for a long time and recently brought him into a bathroom project I've been…read moreworking on. They just installed the beautiful stone today and it looks amazing. My clients are thrilled as am I. I definitely recommend Francisco at Granite by Rafael.

My wife and I had the pleasure of working with Geoff and his team on a full demolition and new…read moreconstruction of a single family home with ADU in San Francisco. We loved our experience and wholeheartedly endorse Winder Gibson to anyone looking for a full service architecture firm. From the outset, Geoff and his team demonstrated an exceptional understanding of our family's needs, which they transformed into a beautiful house design that resonates with our aspirations and lifestyle. We are currently transitioning to the construction phase, and are excited to raise our family in such a thoughtfully designed space. Also, Geoff and team are true experts at navigating the San Francisco permitting process. They efficiently moved us through permitting, both reacting to feedback from the city and helping us manage our neighbors. Honestly, we could not have permitted the house without their guidance. In a city where building homes can be difficult, the one two punch of beautiful design + the knowledge and skill to get it across the line was invaluable. We are so appreciative of Geoff and team.

We found our way to Winder Gibson through our realtor and could not be more grateful. We worked…read moreclosely with Geoff and Daniel to design our dream home. They were an absolute pleasure to work with and took on all details at every stage, including handling a difficult neighbor. At the same time, they were efficient and budget conscious, helping us stay on track both financially and time-line wise. They made what could be an overwhelming process move smoothly and enjoyably. We unreservedly recommend Winder Gibson.

I purchase a used 2014 Subzero BI-48 from this store with 90 days warranty. Shortly after it was…read moreinstalled the icemaker area started to leak water resulting in the ice frozen together and water leaking in both the freezer and non-freezer compartments. I called the store and they promptly came out to diagnose what might be the problem. The short story is that they came out many times replacing the icemaker, water valve, and door between freeze and fridge. In the end, the problem got fixed. I want to specially recognize their strong commitment to stand behind their sales. Definitely would recommend this place.

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read more So disappointed, in fact, that I intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided it made more sense to replace it than repair it. While searching Craigslist, I found San Jose Appliance Store and an oven that seemed to fit my needs. I contacted the company, and Anthony responded promptly. We agreed on a price and arranged delivery. I noticed from the online photos that the oven needed a replacement handle, which I considered a minor issue. Unfortunately, I later discovered that the problems went far beyond cosmetic wear. The oven was delivered quickly, which I appreciated, and my old oven was hauled away--for an additional fee. However, after installation, the front burner would not ignite properly. When it did eventually light, it often released gas into the kitchen first, creating a strong odor and what I believe was a potentially dangerous safety hazard. To their credit, the company did send someone out to inspect the stove. The repair technician, whom I believe was Anthony's father, was courteous and even waited 15 minutes while I picked up my son from school. Unfortunately, the repair itself was unsuccessful. During the service visit, brake cleaner was sprayed inside my kitchen while the technician was attempting to repair the burner. Brake cleaner is an industrial product intended for use in well-ventilated areas, and the odor lingered throughout the house. Both my wife and son complained about the fumes, and my 9-year-old later developed a headache. Whether related or not, the situation was concerning and certainly not something I expected during an appliance repair. A day or two later, I followed up with Anthony regarding the status of the repair. He assured me the matter was being handled. Then, at approximately 6:30 pm one evening, I received an unexpected knock at my door. Anthony's father had arrived unannounced with a replacement part. Unfortunately, it turned out to be the wrong part. At that point, I decided to investigate the issue myself. After spending considerable time with GE's parts department, I learned that the serial number listed in the sales advertisement was incorrect. Once the correct information was identified, I discovered the stove was also missing two shelves and required a replacement handle. I ultimately spent approximately $70 on a new handle and another $80 on replacement racks. However, I was unwilling to spend an additional $210 on a burner assembly after already investing approximately $1,000 in the appliance. Unfortunately, I cannot provide an itemized breakdown of the charges because the company mistakenly provided me with another customer's invoice instead of my own. When I raised these concerns with Anthony, his attitude changed noticeably. He stated that I had purchased the stove "as is," even though it came with a 30-day warranty. He further suggested that the missing racks and defective burner were merely cosmetic issues and accused me of "trying to demand money" from him. At one point, I was told, "You can tell your wife to buy a new handle." To be clear, I have never demanded money. My only request has been simple: provide an oven that works safely and as represented. I even suggested that the company purchase the correct replacement parts from GE and have them shipped directly to me. That request was ignored. Anthony later mentioned the possibility of a trade-in arrangement to resolve the issue. However, after briefly raising that possibility, I received multiple messages indicating that no exchange would take place. Nothing further was done to address the problem other than providing me with his father's phone number for yet another repair attempt. By that stage, my confidence in the repair process was gone. Adding to my frustration, I later visited the company's website and discovered that the oven I had paid to have hauled away was being advertised for sale for approximately $500. In other words, I paid the company to remove my appliance, only to find it listed for resale. At this point, I have decided to purchase the necessary burner myself and hire a qualified appliance technician to properly inspect and repair the stove. This has been an expensive lesson. I hope sharing my experience helps other consumers make a more informed decision. I was not looking for a discount, a refund, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty.

My husband and I were looking for a local ketubah artist and we are so happy with our decision to…read morego with Orna. We LOVE our ketubah and are so excited to frame it and put it on our wall. Truly beautiful. Orna was responsive, collaborative, and an all around great person. Could not recommend her any more.

Orna does amazing work! We are so happy with our Ketubah and she was a pleasure to work with!read more

This gets 1 star , instead of 0, because it looks like more than nothing was done in the home…read more Except, the fireplace ashes got taken out (not that I even cared about the ashes in the first place... :/ ) My home needed a *detailed* job. because I keep it so tidy and generally clean to begin with. A very very basic cleaning job was done... but it so incomplete that I couldn't even tell anyone had been there to clean- except that the toilet paper ends had been folded up in a hotel way / my child's bed was made. But even the dirty dishes and food my child had accumulated in her room was left in a pile on a chair in there. Window linings and exterior windows still are caked in dust, bugs, dirt ! That's the one thing I needed real help on, the one thing I specifically requested multiple times , in very clear details, to be done! And despite me specifically asking for detailed window cleaning included in the price of the clean... & being promised such. I paid this company THREE TIMES AS MUCH as much as I paid my usual cleaner. For this half-job on my new 3 bed 2 bath house in Fairfield, than what I paid for my 2 bed 1 bath place in South San Francisco. So , not much bigger place, living in a lower cost of living area, yet 3x the COST.. for worse job? I don't even know if the exorbitant flat price I paid included tip (or even decent pay) for those who cleaned my house. As a single mother of a developmentally delayed child working multiple jobs on a tight income , no time to deep clean things clean myself but busting my @$$ to keep it all together on my own... I feel grateful that someone else did something productive in this home other than me for once! But I'm also sad & irritated seeing my home is barely any cleaner than I left it for them, and, that I could've saved that money for things our family needs and done better on it myself. Which unfortunately I'll have to do next time.

I had a move-out cleaning scheduled with this company and asked for a Certificate of Insurance…read more (COI) before the job. This is something I request from anyone working on my property to make sure both parties are covered in case of damage or injury. I work in property insurance, so this is a standard precaution I recommend to my own clients. I actually hired them in 2020 for a cleaning and it went fine, which is why I reached out again. This time, the company told me they had never been asked for a COI by a client before, and shortly after, they cancelled my appointment, saying they felt I was "setting them up." I was surprised by this reaction, as reputable service providers typically have liability insurance and can provide proof without issue. Because they refused to provide a COI and cancelled my booking, I cannot speak to the quality of their current work. However, I would caution other homeowners that if you want to ensure a vendor is insured, this may not be the right company for you.

this company reinstalled my confidence in great companies out there. I would do it all again with…read morethis company . It is made up of good people, kind, respectful and patient. From the beginning to the very end they were perfect!

An amazing experience. Every person I had any interaction with were so knowledgeable, respectful,…read moredid their various jobs with perfection, on time. Everything I hoped for and more. Thank you so much for your work ethic and I definately will recommend your business in the future. Francie R

My wife and I wanted to update our fireplace hearth before our new gas fireplace insert arrived…read more After talking to other friends and reading several 5 reviews, I decided to reach out to Surface Masters. I knew I was in good hands when I drove to their Napa office and was welcomed in by Andrew and his assistant. They were so very welcoming! I explained what I wanted and gave them my measurements of my old brick hearth. Andrew entered the measurements in his computer and I had the estimate in my hands before leaving. The entire process was smooth. They came out to my house, took fine measurements, and built my hearth, then their install guys, Cesar and Marco arrived with the new hearth and all supplies/ materials. Both Cesar and Marco really care about their craftsmanship and it shows! They are very meticulous and fine detailed in every aspect of their craftsmanship! Their final completion turned out beautiful and my wife and I couldn't be happier! This was no simple job and I would hire Surface Masters again in a heartbeat! If you are looking for the best company in the bay area, look no further, you will be a happy customer! Thank you very much Andrew and all staff that helped create our beautiful new fireplace hearth!

Total professional experience from the casual walk-in…read morebrowse to our completed kitchen surface update. Office staff are friendly and extremely knowledgeable about products and processes to give u a real idea about what to expect. Demo teams know what they're doing! Ours was a surface upgrade only and the team was able to get the old tile off and new plywood down without damaging our cabinets. Install was super slick and the results are perfect. These guys are the best.

Huge showroom with unbelievable deals on bathroom and kitchen cabinets, as well as stone…read morecountertops and flooring. Installation is included in the price and they're very fast - 1-2 days. I've done 4 kitchens and 3 baths with Granite Expo and have been very happy with their results.

Large in store collection so you can see the product in person. Good pricing too. My service rep…read moreMai handled my selections professionally including some that had to be ordered.

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

IMHO This little…read moregift shop featuring pretty hats, scarves, shoes, leather purses, jewelry, pet gifts, etc. is the only retail shop (at the moment) on the second floor of the V Marketplace in Yountville. The pandemic has taken its toll on the retail shops, but A Little Romance has survived. Whenever we come to Yountville, we stop in and without fail, the owner/shopkeeper welcomes each guest with "Everything in the shop is 25% off!" I am happy to say I found a lovely pair of faceted blue teardrop earrings this trip! The friendly shopkeeper offered me a free "Napa Valley" keychain which I happily accepted. Will I return? Of course!

Cute little boutique with fun stuff that is very fairly priced. My wife found a few things worthy…read moreof bringing back to the right coast. Owner is fully-engaged, if a tad gruff, but it's part of her and her store's charm. It will be a regular stop when we're in Napa. Have to go upstairs and around a corner to find her, but she's a small businesswoman who made it through covid. Take the few extra steps and turns to pop in and you wont be disappointed.