Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

We used Steve at Shepard Trading to refinish our mahogany buffet in December 2024 and it turned out…read morefantastic. The quality of the work was better than expected and basically flawless. Steve was very prompt, professional and informative on his timeline, expectations and communication which was very much appreciated. The communication part was key for me as he kept in touch throughout with the process. I would use Steve again and highly recommend him to anyone else.

My husband went to this location to purchase a Kubota ATV and the salesman was not helpful at all…read more The salesman was very prejudiced!! He treated my husband as if he did not want to help him at all! My husband asked him if he had any Kubota ATV's and very rudely the man said NO WE DO NOT and my husband then told him that another salesman had called and you guys told him you had 2 available. And the rude salesman said WELL THEY TOLD YOU WRONG! And my husband said do you know of any other dealerships that might have one and the man wrote a name on a piece of paper and my husband looked at the paper and asked the salesman if he had the address and the salesman said NO YOU CAN LOOK IT UP!!!! Really, is this the was you do business!! This salesman should be fired!! How can you treat customers this way!!!

Great customer service. Very knowledgeable....and they don't mock me when I do really stupid things…read moreto my equipment. I'm in West Irondequoit and the trip to Mendon is well worth it.

We chose Kitchen Express II when we wanted to renovate our small kitchen. Their quality products…read moreand design recommendations they came up with were really outstanding. We feel that they made the best possible use out of our space. Something we had really been struggling with while staying within our limited budget. Brian oversaw every aspect of the installation to make sure that every detail was exactly as we wanted. We highly recommend Brian and his crew of high quality skilled installers, they take pride in their work. Kim & Gary Butler, Henrietta NY

My kitchen was supposed to take one week to complete. It took 4 months to reach the point it is at…read morenow and after pulling teeth just to get it to this point, it would seem Kitchen Express II has abandoned the idea of having a satisfied customer or properly finishing my kitchen. My contact there began avoiding my phone calls, more so than usual after the problems began. If that doesn't speak of the professionalism of this outfit, I don't know what does. There is no reason my kitchen should have taken this amount of time other than sheer incompetence and absolutely no attention to detail. The process has been a nightmare and I have received no apology of any sort from Kitchen Express II but I would expect nothing less of them given their track record thus far. After multiple calls on a day that my contact quite obviously refused to answer or call me back (and the person in question WAS in the office), I did finally receive a phone call from the owner claiming he "couldn't do anything else for me". I guess it was my fault that his incompetent employee measured incorrectly, ordered the wrong parts THREE times and the installer tried to pass off shoddy and hurried craftsmanship as "the way it's supposed to be". Apparently he was doing me a big favor by actually fixing the problems his employees were responsible for. What Kitchen Express II has done for me is give me multiple headaches, a ton of lost time and massive inconvenience for 4 months. As I pointed out above, many mistakes were made through-out this debacle with wrong parts being ordered several times, poor measuring which resulted in a less than desirable look and towards the end, sloppy and hurried craftsmanship as the contractor obviously just wanted to finish. My patience has been tried to the point of wanting to explode and I am normally a very laid-back person. I have come to accept some of the slightly less noticeable mistakes in an effort to draw this painful process to a close. Sadly, it is now certain that I will have to live with some of the larger mistakes as well. Needless to say, I would avoid Kitchen Express II like the plague for any sort of work in your home unless you're a masochist that enjoys incredibly frustrating, long, drawn-out home remodeling projects that result in a "mostly ok" finished project.

I have been buying furniture from Bayles for decades, and I have never been disappointed. Quality,…read moreservice and selection are unsurpassed. My most recent purchases have elicited multiple compliments and questions as to where I purchased them. I can't say enough good things about this family owned business. Thank you for all your help.

Fantastic selection and fantastic service. We made two quite large purchases here, about 7 years…read moreapart, and were thrilled with the experience both times. They were fabulous at figuring out when we wanted help and when we wanted to be left alone. They very quickly figured out what we were trying to accomplish and understood our preferences well enough that they could make lots of useful suggestions without wasting our time on things we weren't going to like anyway. They were infinitely patient as we took weeks (and multiple visits) to make up our minds. They made us feel comfortable in every possible way. In addition to the superb serrvice, we were thrilled with the superb selection --- this is the most beautiful furniture showroom you could imagine walking into. I am so glad we found these people.

Lovely people who are highly competent and quite reasonable. Finished repairing a lawn mower that…read moreI had screwed up.

Bought a brand new tractor from these clowns. Absolutely no support after purchase. Spent over 30…read moregrand they don't even return a email. Attempt to buy a implement, the quote me higher than list price. Should have listened to my dad and got a Kubota or Deere.

So, on Christmas Eve, my daughter came up from Washington DC and she brought all of her and her…read morehusbands laundry for the past three weeks. Her washer and dryer were not working in her apartment. She went to use my dryer and it didn't work. It just made a humming noise and so I thought it was the belt. I called Discount Appliance World in Geneva, New York, and a nice lady named Judy said that she would wait for me to come and pick up the parts if we needed them as she was going to close in 15 minutes. She also told me that if anything we had bought from her wasnt needed, she would take it back as long as we didn't open the packages. Well, after fiddling with the dryer while my daughter had the whole thing apart, it worked! Didn't need the parts after all. So she took the parts back today and Judy took them back, issued a check and said she almost called us yesterday to see if everything was okay with the dryer. Now, THAT is customer service. And that was after she had told me to call the store number any time over Christmas if we needed to ask questions or needed something else. Even CHRISTMAS DAY! I had bought the dryer from them a couple of years ago with hesitation because I could have gotten the same dryer at Lowe's for $50 less. But they offered same day delivery and take out my old dryer. That already was worth the extra. But the fact that the money helped a local business out and THEN went above and beyond for my family cinched my five star rating for a local business. AMAZING!

My new washer and dryer were just delivered and installed, quickly and efficiently! The gentlemen…read morewere very professional and helpful! Chris at the store helped me understand all the nuances of w/d technology as it's changed a lot since I last purchased. What I appreciate is the business is local and they service what they sell - no contractors that don't care if done right. If I need any appliances in the future, I will definitely buy from Chris and Discount Appliances! Check them out!

Paul and Kathy run a wonderful business, there service is excellent and their prices are very fair…read more They tell you when they can come and show up when they said they would. It is so good to deal with people that are good to their word and treat you fairly. Thanks!!

I cannot speak to their expertise, but they do NOT MASK when inside your home. If you're outside…read morethe whole time, fine. But if you come inside, wear a mask. I'm the daughter-in-law of someone they just worked with, and I was appalled that they waltzed inside without masks and ignored my mother-in-law as she handed her husband a mask. I've taken so much care to be safe and keep my baby safe throughout this pandemic, and I simply cannot understand why a business won't take basic precautions to protect their customers and their customers' family.

Beck's under the guidance of Jim Davern continues to carry on a long tradition of stellar wholesale…read moreservice of build garden and landscaping materials.