Great food, great staff- pretty nice dining room as well…read more Manager is always walking around with a smile and is always helpful Ms. Viola and some of the other staff ladies always make you feel right at home and welcomed. Their burgers are top notch as well as their chicken and yummy custard Cheese curds, fries, and onions rings are awesome .

My family and I visited this location the other day. A situation escalated between an employee, a…read moremanager and my husband. The staff is rude and disrespectful and even called my husband a "child". My husband had a rough day moving along with some other things and even acknowledged and apologized. The manager stepped up on him trying to intimidate him and told him to come back at 10pm when he gets off and he'll have something for him. My husband called up to the restaurant to get corporates number. After he hung up, he started getting text messages from another manager from his personal phone trying to sell my husband weed and a prostitute. We got in contact with the owner and met with him this morning. To our surprise, we were met by the police. Why call the police if it was supposed to be a friendly meeting to gather information from all parties involved? He seemed racists, very prejudice and didn't want to hear anything my husband had to say. I even tried to ask questions about how he would handle it and he literally stood there looking dumb founded. He made all these accusations but couldn't back anything up with proof or videos. Even after showing him our proof, he didn't want to hear anything that we had to say. He does not value or respect his customer like his employees don't value and respect him. They even talked bad about him and again, we showed proof. Please do not visit this location in Hope Mills. We will be sharing our story to any and everyone. Edited: my husband pointed out that I omitted some important facts. When we got there, after placing our order my husband was leaning on the counter by where they make the desserts. He had been leaning there for a while but not continuously. We had moving so he would lean a few, walk around, go stand back over there and lean some more. The worker told him to move. He asked if there was a sign because usually establishments have a sign advising customers not to lean. There was no sign visible anywhere. A coworker said something in the background and the female who asked my husband to move said, "I don't have time to speak with kids". Then that's where the situation escalated with the manager approaching my husband. When we spoke with the owner, Adrian Madsen he said the worker reported that my husband standing there minding his own business was intimidating to her.

There food is amazing I love their steak and cheese subs, they are made with chopped steak not your…read moresandwich minute steak that most bare made with. Fries and wings are great too. Small but spacious dining area wide open plenty of light. Customer service is very good you are meet with a friendly smile and greeting upon arrival.

I've always liked this restaurant and made it a point to eat here at least once during visits. Now…read morethat I'm back, I'm glad there's a nice new one close to where I'm living. When I went in it was CLEAN and well-lit and didn't look like some scary old refurb Burger Freez or anything. I know it's a new building and all so that helps but man, the one on Raeford Rd is pretty skeezy looking. The booths in the Hope Mills Rd location don't wobble around like they're on a hill. The cashier was super nice and helpful (he really wanted me to get 2 chili dogs for 99 cents instead of one for $1.20, and I appreciate that). If the onion rings are fresh they're awesome. The chili dogs rock. The thing that I go for, though is the FRIED PIES. Yes, FRIED. They haven't sold out and started selling some random "baked" crap they pull out of a microwave and then stick a "hot!: sticker on. It's FRIED, just like fast food pies should be. It's not even remotely healthy but it tastes good.

Service was horrible. I ordered a hamburger with chili and a hot dog with cheese and fries and…read moredrink. They handed me a hamburger bun with slaw and chili but no hamburger. I had to drive back and the manager didn't apologize and would not give me a refund. I had to insist on a new drink and new fries. The hot dog had no cheese on it as ordered so they had to replace it

The cashier that helped us tonight was amazing, so nice and really helpful!! Absolutely loved her!read more

It was good at first but the second bite was not my liking. I ordered a hamburger no cheese. They…read morehave cheese on my burger. Not happy. The food is cold, fries are cold, the ice tea is warm and the corndog J ordered was overcooked. I really miss the "Cook Out" fastfood from the 90's, 2000's. Food was perfect and no issues whatsoever so ever. I hope Cook Out will do their assessments now

Visited Cookout while in North Carolina and ordered the double burger with chicken nuggets and hush…read morepuppies. Instead, I was given fries, but I didn't bother going back since the person who took my order came off as pretty rude. The burger was just okay--the bun felt a little stale instead of fresh and soft. The nuggets, though, were really good, and even though I didn't order fries, they turned out to be decent. I did try one of my friend's hush puppies, and those were fresh and delicious, so I wish I had gotten the right side. For the price, Cookout definitely gives you solid portions. I wasn't expecting a 5-star experience--it's fast food after all--but being polite and getting the order right should be the basics.

went to cook out in fayetteville and it was pretty good i got the combo with a burger and fries and…read morehe got the chili cheese fries with a walking taco and a corndog everything was really good the fries were hot and crispy the burgers were juicy the chili cheese fries were messy but so worth it the service was good the staff were friendly and the place is chill clean and easy to grab food perfect for a late night dinner or when you're really hungry would definitely go back

Would leave negative zero stars for McDonald's aka Mcnasty! Raw undercooked hamburger meat! Hope…read moreMills rd store #5749! You call and no one answers.

i genuinely cannot believe a year later from my negative review this place is STILL HORRIBLE…read more literally everything about this place sucks. EVERY single time i come here it's always something. today i went to get ONE ITEM, a mocha frappe. just that. it took at least 10 minutes to get to the window and talk to a person because the menu mic just wasn't working for whatever reason and met with attitude and soft spoken, how you can pull both of those off is beyond me. i finally get to the window to get my ONE ITEM and it's melted. im buying ONE THING so its going to be right. i swung back and tried opening the door, they're locked and isnt a big deal but if someone is STILL at a locked door obviously they need something, i was ignored by the same man who handed me my melted drink. i didnt catch his name but there was an EXTREMELY NICE gentleman who opened the door and asked what i needed and understood my problem and fixed it for me. he was a taller, blonde man with glasses and a smaller frame, i unfortunately didnt catch his name but he is the ONLY nice person ive EVER spoken to at this location and ive been going here for YEARS. i understand you guys have a management issue but this seriously needs to be fixed NOW or yall need to genuinely closed down and start completely over. this is almost the exact same poor review i gave yall over a YEAR AGO and yall still haven't fixed a damn thing. yall please don't go here. i would genuinely give this place negative stars if it were possible. that nice man also let me know that multiple people QUIT on the spot today so, OBVIOUSLY yall are doing something wrong if you have people quitting on the spot

Absolutely love their white rice and their house special soup and their sweet-and-sour chickenread more

Always fresh and exactly how I ask for it piping hot by the time I arrive to pick up my order.read more

I stopped in today for a late lunch . The young man at the register was pleasant and polite. I…read moreordered the flavor of the day which was turtle dove. I have never had so many nuts in ice cream before. It was amazing and delicious. I had the cod again and it was as good as the last time I had it . It came out quickly and was hot. I asked for extra lemon and there were plenty on the plate. The coleslaw was excellent.. there is always an employee cleaning the dine in areas and the lady today really worked hard at keeping the tables clean, She was even keeping an eye out on the floor! The drinks are self serve and the area is well stocked and clean. I can't resist the sweet tea here.. very good. Good service, good food at a fair price. Yep I will be back!

Culver's is always a solid fast food choice! I've never had a bad burger or ice cream here. Also…read morethe fries are always fresh! Definitely a great place to go if you need a tasty burger or some delicious ice cream!