I would not go during lunch, you will not get to eat. I went during my 1 hrs lunch. This place was 5 mins from my office. I ordered about 5 minutes after I walked in ans waited 45 minutes to get my sandwich. By the time I got back from lunch I did not even have time to eat. They need a better flow and more people. Inside was clean and the staff was nice but to much confusion and chaos behind the counter. read more

Firehouse Subs Pine Island Rd 5-21-24: I get hungry for Pastrami occasionally and I know Firehouse Subs makes that in a 3 different size subs. We got there about 12ish and they were not too busy. This place was very clean and neatly laid out. Once at the counter I ordered a medium Pastrami double meat fully involved sub. Now fully involved includes Mayo, Deli Mustard, Lettuce, Tomato, Onion, and a Dill pickle on the side. A Small sub is 3-4 inches a Medium is 8 inches and Large is 12 inches. I love their Deli mustard on my sub, and I like my sub heated. Once I got my sub it looked good and most of the items looked fresh. My sub was very good and warm and plenty of meat and all the rest of the items filled out the rest of the sub. My wife's cold Roast Beef and Swiss combo which came with a drink and chips was very good also. You must get your own drink from the fountain and chips are on a shelf so you can pick what you want. We chose to eat inside and not take it out. They also have gluten free buns available. You pay a little more for these subs, but I believe they are worth it. Our bill was around 25 dollars for the above order. I give this place 4 stars out of 5. Like Arnold stated I'll be back. They are open 10:30-9 most days. See You At My Next Adventure... Gulf Coast Terry read more

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Fast service, quality sandwich. Growing up in Jax where firehouse started lm very familiar with the brand and happy to know quality is good in SWFL as well read more

Rude and incompetent Customer service. I came in and was given a simple greeting and I let one of the chicks know I had arrived and the name of my order and she rudely told me to hold on. She finished packing a different order and proceeded to leave me standing there, washed her hands, watched me While she went to go get herself a new drink, nobody was out in the front. A young man was mopping and asked if I had been helped and I let him know I was still waiting. The girls stormed over and apparently were starting the sand which. When the taller of the chicks was finished wrapping it up , she proceeded to slam down the bag onto the counter . Don't work in the food industry if you don't know how to be polite and smile. Will NOT be back read more

In almost 2 years if they have answered the phone 2 times from the 20 I have called it's too much. You have to go in person to order something that easily could save you 30 min. It has to be your lucky day if they answer. To go orders not good at all. read more

Have eaten here several times and subs have been delicious, made accurately and served quickly. They also have gluten free buns available. I can't believe anyone commented on poor or rude service! The several times I've been there the staff could not have been any better. Good food, friendly staff, clean... I'll definitely be coming back! read more

I am sorry to share this location was filthy. I find it interesting, they have changed their service procedures to pack everything to go due to covid yet their tables, chairs are filthy. We watched a young girl go around, squirt some stuff on a soiled towel and wipe tops of tables only. No chairs, sides of tables, and no sweeping. The idea of packing all to go just waste materials and causes more profit loss to franchisee or brand. They need to review the delivery of their service. Not to mention, today's sandwich makers were poor. Cold sandwich, and not made right. The runner looked like it had not been swept for days. Let me know when you guys decide to bring the location back to standard and I will come back in. read more

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this was my first time visiting firehouse, so I was very particular in my ordering. I asked lots of questions to clarify, so that I would be sure to get it right. Finally, I just said I would like meat, cheese and mayonnaise only they sprinkled oregano all over my sandwich, which I detest, when I ask the lady, how could I have avoided that she said I would have to specifically say no oregano because that's just normal on every order. I think when you say only meat cheese, mayonnaise, that pretty much implies that you don't want oregano doesn't it. incompetence. And then to suggest that it was my fault because I didn't specifically say no oregano was just rude. I won't be back. read more

I love firehouse subs! I had an Italian sub and my husband had the club sub. Both were delicious. We'll be back! read more

I always call my orders in and orders have always been ready for pick-up. Its just something about their Italian sub that is so good. Sandwiches are perfect on every visit. Couldnt be better. read more

I am not a huge sandwich person. I typically will just make my own. My boyfriend couldn't stop talking about his Firehouse Sub he got so decided to try it today for lunch. It was clean, fast, extremely friendly cashier, and good food. Got the medium Italian and it was delicious. Ate the entire thing. They also offer discounts to military and first responders which I think is great! Definitely a quick and easy lunch you should give a try! read more

First time coming to firehouse. Always good food and quality/ honest service 10/10 recommend!

UPDATE: I still stop in here from time to time for lunch and still always pleased. Super friendly staff that works hard and gets your food out to you quickly. Food always tastes super fresh and delicious. The only downside to this location is the parking. During peak hours there are so many cars coming in and out it can be annoying watching people fly past you while you try to back out. I will definitely be returning. read more

Ordered food last night 3/27/23 waiting for 1/2 hour got txt from DoorDash for code, waiting another 1/2 hour got another txt from DoorDash that another driver was coming with the order, then another 20 minutes still no food or response so still waiting then this, from DoorDash: We're sorry, your order from Firehouse Subs (1067) was cancelled because your Dasher experienced an unexpected issue. We've issued you a refund of $57.81 to your original payment method.Bayer to get the payment back as if this message at 18:07 last night, so no food over an hour not ordering from Firehouse Subs if they can't get an order out when it was literally 2 blocks or so. read more

Delicious subs! Best sandwich chain in town! My wife and stopped here to grab a late lunch while out looking for homes. The staff greeted us when we walked in with a big, "Welcome to Firehouse!" We split a Firehouse Hero Combo #9. We got it fully involved (that means with all the toppings) and even added a brownie (delicious). The guy behind the counter realized we were sharing so he put the two halves of our sandwich in separate baskets and brought them to our table. Although we didn't partake in the hot sauce bar because I don't generally add hot sauce to my sandwich, they seem to have every variety imaginable. Restaurant was very clean. read more

Firehouse Subs - Menu board - Fast Food Near Me - Fort Myers, Florida

Went yesterday me and hubs got subs i had steak and cheese with no bell pepper and add mushrooms omg so delicious. Hubby got hooks and ladder with works and he was so happy as well. They are doing take out only but meal was wonderful and i cannot thank you more read more

Absolutely the slowest place I have ever been!! Waited over 40 minutes for a sub!! There goes my lunch hour!!

Ordered a hot specialty sub. The bread was never even toasted and both the subs we got were cold. When we order these same subs from back home they are actually hot and toasted. Kids meals were missing pickles. Overall disappointing read more

I love this place!! I drive from Naples to eat my Firehouse...very busy at lunch and can be hard to find a seat. Subs have always been made correctly and doesn't take long to get them after ordering even when busy. Great place for takeout!! read more

Firehouse Subs - Engine Company... - Fast Food Near Me - Fort Myers, Florida

Just another crappy sub place popping up around America. What's different about this place from anything else besides the hoses and boots by the bathroom door. I'm not a fan of processed meats but I stopped here while on a road trip and needed to get something to eat in the car. The only thing that looked edible at all was the meatball sub. Giving 2 stars because it's probably better than the plastic meat and lettuce from Scubway read more

The staff here are very accommodating and friendly. I stopped by for lunch while driving back from Ft. Myers back to south Florida and was very happy I did. The chain'a good is always good. read more

First time here and it was great. My mother-in-law and I visit FireHouse Subs for the first time and we encounter a really friendly atmosphere and Connie provided such a great service. Definitely coming back! read more

I frequent several firehouse locations. Love the Cherry Limeade. HOWEVER. I am rating this location only 3 stars. Food was amazing as always, area was clean. But the 18? 19? Year old shift leader was incredibly rude. Rushed us through our order, and then when I asked for new lids for my drink she rolled her eyes. Will not be returning if she is the MOD read more

They don't work well under pressure. I arrived at this location today a Friday which is usually a busy day for restaurants at lunch ordered my food from a LESS than friendly guy/girl (I couldn't tell) the person never made eye contact just took my very simple order showed me a board with pictures of condiments and asked if I wanted all of them. I ordered one medium cold sub at 12:50 pm and waited til 1:28 to get it! My lunch was over and I was literally back in line to ask for a refund when some other employee staring straight at me as she screamed my name twice. She mumbled what my sandwich was I told her I guess that's it because it had been so long I'd forgotten what I ordered. Didn't even get the pickle they say comes with the sandwich. I will NEVER waste my time or money here again. What a joke. PS the sandwich was flavorless and dry. read more

We happen to stumble across this place as we came out of bed bath & beyond to get an air freshener for our stinky rental car (we are from NY). We were sincerely greeted by almost every employee in the store, it was very nice. So being from NY where we are known for good bread, this place was Awesome! We had the Italian hero and it was great with a lot of flavor! Thank you for an awesome lunch!! Would love to have a Firehouse Sub on Long Island!! 11/19/2017 update; We found a Firehouse Sub on Long Island and although the food was very good, the store lacked everything that this Fort Meyers location has as far as the friendliness, greetings, and overall upbeat/energetic atmosphere. So thanks again for a great experience Fort Meyers!! read more

Had lunch around 1130 and the staff was very friendly. Staff member Connie was very upbeat, curtoueous and her positive attitude was contagious. read more

This is by far my favorite sub chain in the states. I usually go for the beef and cheddar brisket but all the options are great. The prices are high but the quality of food is much higher than a Subway or Jimmy John's. The staff is always friendly and ready to greet you as you come in. The soda machines are awesome. There's like 200 options you can choose from and you can mix and match to have any flavor you want. read more

Much better choice for a sub than Subway. The ingredients are fresher and it's hot sandwiches are a standout. My husband insists they have the best tuna in the world. I like the NY Steamer (combo of pastrami and corned beef) and I also like the Smokehouse Brisket and the Italian. All are awesome. The soda machine is great.Staff is always friendly and on-point. The only thing I would add to what they already do is offer sides instead of chips only. Potato salad. Coleslaw would be amazing (especially on the NY Steamer). My husband and I both agree the sandwiches are a better quality than other sub places and adding sides would make it complete. I'm willing to pay a little more than I do at the cardboard sandwich places like Subway because of the quality of the food and they donate to a good cause in Firemen Foundation. read more

Fast, friendly service in a clean atmosphere. You really can taste the difference in the quality of the products. Corporate : Please bring back the original Greek Black olives. read more

Way better than subway. You get what you pay for. The hook and ladder is one of my favorite along with the club on a sub. Staff was awesome. Very helpful and wanted to get things right. Eat your heart out Subway read more

We've always loved this place. Ample filling in subs, hot and fresh. However, yesterday was a real letdown. After ordering two New York subs to go, my wait was about 20 minutes. I didn't mind the wait, being it was 5:30pm, beginning of dinnertime rush. Once at home, we unwrapped our subs to find less than ample meat, and barely warm. How disappointing! Is this well-known and popular sub store going to follow in the trenches of the fast food moguls that advertise luscious, meaty sandwiches that catch your eye and tease your tastebuds, only to sell you a meager replica with much to be desired? Shame on you, firemen, I know you can produce better! read more

Great food, service and the staff is great and will put you in a good mood! I could say more but what I said is enough