Great food, the Italian sub is my favorite!. The service was excellent. Dining area was clean. Sadly the location is my only thumbs down. I did not feed very safe even though it was a Thursday afternoon. The characters hanging outside the store was very sketchy at best. Maybe management can monitor the people loitering outside. Their proximity to the Wal-Mart in the same parking area is known for its frequent police presence. I would advise early afternoon visits only. read more

purchased a sandwich through ubereats. Half way through eating i noticed trash in the sandwich. A piece of napkin and a bread twist tie that stabbed inside of my gums... I have not had a credit applied or a refund. Firehouse subs sent me a thank you note for reporting it. A THANK YOU????? WTF is wrong with these idiots. feel free to look at my pics. NASTY ! read more

Firehouse Subs - Nasty Food - Sandwiches Near Me - Kansas City, Missouri

I don't normally eat within the restaurant, as I take the food to go. It appears neat and clean. I did use the restroom once, and it was reasonably clean, but not excellent. I normally call ahead with an order. The orders are always ready at the time of pickup. They are still warm when I get home. The people are friendly and service good. The sandwiches are excellent! My favorites are the New York Steamer, the Steak and white Cheddar cheese, and the Hook and Ladder. My friend loves their choices of hot sauce! Overall, it is a great place for sandwiches. read more

We ate here 7/17/25 at 5:46 pm The restaurant was filthy! Beverage ctr was such a mess I hesitated to fill my cup. It had not been wiped down for a very long time. We were the only dine-in customer with 4 employees. Employees were laughing and visiting when not busy filling an order. There was only one clean table in the place. I used the ladies bathroom which didn't look too bad until I went to dry my hands but no paper towels available. Needless to say we won't return to 291, Lees Summit location. read more

My favorite sandwich is the Turkey Bacon Ranch sub. A bag of chips, my favorite drink, and a chocolate chip cookie make it complete. You may need to wait a few more minutes to get your sandwich, but it's worth the wait. This location has a pretty cool mural on the wall of Royals stadium along with a couple of famous baseball players squirting the water cannons at the Raytown Blue Jays and Cardinals mascots. There are other firehouse artifacts on the walls for good conversation pieces. read more

Firehouse Subs - Turkey Bacon Ranch Sub - Sandwiches Near Me - Kansas City, Missouri

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Cajun Chicken Sub Love this especially now that they put jalapeños on it. I recommend removing the lettuce and adding tomatoes but maybe that's just me. Fun fact: you can buy their used food grade buckets the pickles come in for a couple of bucks. I really don't ever get anything else there but it all smells great. read more

My medium Jamaican jerk turkey sandwich on wheat ($5.55) tasted great, with a good amount of meat, and plenty of fresh toppings. The service was relatively fast, but otherwise just okay, while the dining area was clean and nice, with a firehouse theme. A good variety of sauces with heat levels marked 1-10 were available to spice thing up. Very nice. read more

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Always good food and great service. Wish there was one closer to home. Nothing I don't like otherwise.

My go-to spot for subs, but however it seems to be slipping on execution, taste, and overall follow the order. Never do I get extra pickles when I add to order read more

Low quality cheap lunch meat 8 dollars for a 4 inch sandwich... ridiculous One slice of meat ...fu**in joke read more

Firehouse Subs is founded by firemen, caters to firemen, but also serves the best tasting sandwich to anyone with a burning desire for meat and cheese. Served on steaming hot bread, Firehouse serves mouthwatering subs; a favorite being the Hook and Ladder Sub®: Smoked turkey breast and Virginia honey ham smothered with Monterey Jack and served "fully involved." * Fully involved = Mayo, mustard, lettuce, tomato, onion and a dill spear. Each and every time you walk through the doors, you will be greeted with a chorus of "Welcome to Firehouse!" The decor of the restaurant matches the employee's charm: absolutely amazing. The restaurant is adorned with helmets, hoses, and other firemen gear. Firehouse even has Dalmatian printed tables! Not in the mood for a blazing sub? Try their Chief's salad or award winning chili. No matter what you order, Firehouse Subs is guaranteed to set your taste buds aflame and will set in you a sizzling passion for more! read more

Well I ordered a Hook and Ladder on Friday. My thought were to eat half before work and other half once I got off. So I came up with great thought don't add condiments to Sandwich. Omg the best sandwich sometimes Firehouse hoses the sandwich to the point it's so wet sandwich falls apart when you take a bite. Got home that evening so sleepy I decide to refrigerate and take for lunch the next day. Again great sandwich. I think I'm onto something. read more

Fast warm and filling sandwiches. Great for lunch! And feel safe while you eat local fire and police are supported by Firehouse and frequent this location. Service is quick so we can all get back to work. Fresh soft breads and fixins make this a good sammy. They dress the sandwiches but you can spice them up with BBQ sauce, and a variety of hot sauces if you like. Not into a sandwich I recommend their salads as a great too. read more

Firehouse Subs - Menu items - Sandwiches Near Me - Kansas City, Missouri

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Firehouse subs is awesome and one of my favorite restaurants to grab a sandwich. They have some of the tastiest brisket and that's saying a lot in a BBQ town. Unfortunately, this location is lacking majorly in customer service and quality control. I have been to this location many times as it was actually the first one I had been to a few years back. Times have changed here as the employees couldn't care less about your business there. We had always been greeted when entering the door and customer service made you feel welcome and thankful for the business. That's not the case any more at this location any more. My family and I came in on a day that it wasn't busy as weather had been a bit nasty out, we walked in to silence just two employees behind the counter ignoring us as it seemed like they were unhappy to have customers coming in. We shrugged it off and just walked to the counter where the gentleman behind the counter didn't say a word to us as we were ready to order. He just continued looking down at the register making things a bit awkward not taking the order. After being disrespected, we decided to take our business to the blue springs location where they were happy to have our business. Needless to say we will not be returning to this location even though it's the closest one to us. We contacted corporate for Firehouse subs and hopefully they can get things back to how it was previously with employees that know how to represent a business. In summary, if you are hungry for Firehouse Subs, skip this location and head to one that knows how to treat it's customers. read more

As you walk in, there really isn't a line. You actually walk between two sets of two seat tables. Strange set up. I ordered the hook and ladder. The bread is soft and tasty. It's almost like a breadstick type bun. The sandwich was really good. I know the theme is first responders but how annoying is it after spending $11 on a sandwich, chips and drink, to hear if I want to donate another dollar to help first responders. Everyone has their hand out and I just get tired of being bothered. So of course I'll donate another dollar. I mean, if you say No you look like a fool. read more

Firehouse Subs - Sandwiches Near Me - Kansas City, Missouri

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I've only been here twice but it will be added to my small circle of favorites. The staff is friendly, the sammys are awesome, the pop machine has cherry limeade, and they have a sauce bar! I am a sauce gal, a dipper if you please, and this sauce bar is amazing. All your favorites sauces at your fingertips. The turkey bacon ranch is my go-to. Great place for cheap-eats. Not to mention they have a large chip selection, which I dig. read more

Firehouse Subs is probably the best franchised sub shop I've been in. Subs are served hot, and loaded with meat and cheese. You can order double meat but the medium is more the enough food for me. The meats are quality, and the bread always tastes fresh. They also have a signature hot sauce. It's not real hot and a little sweet but adds a great flavor. They have a great variety of other hot sauces if you want to add spice to your sub. The staff is very friendly and the place is always clean. Once you try it you'll be hooked. I go there once a week. My only complaint would be that it gets very crowded at times, and would love to see them expand into the currently vacant storefront next door before someone else moves in. read more

Ok where to begin. This place is much better than Subway....however there are some issues. If you order your sandwich hot you are going to get soggy bread with meat. It is awful. The cold version on the sandwich is probably much better. But if you get a sandwich that is warm, because they steam the meat, you will get a disgusting glop of mush with meat in the middle. I even gave them a second chance!! I got the same thing. A soggy mushy roll with meat in the middle. If there was a way for them to cure the soggy roll issue I would give them a much better rating. The worst part is they did it twice in a row!! There is no quality control. If you love meat between gloppy mushy bread this is the place for you. As for me I am not going back. read more

Mighty tasty sandwiches and surprisingly good value. There should be one of these in every neighborhood. One drawback (based on a single visit) is that in spite of many employees, the service is slow and the system doesn't appear to operate efficiently, or intuitively. It won't keep me from another visit, but my inner-manager wants to make this place groove. read more

Very good option if your forced to eat fastfood often and get tired of the standard burgers and fries joint. It was leagues ahead of the other standard sandwich place(Subway). Forget about the missing inch, there is none of that here. they may cost a buck or so more than other places but you are getting about 2x's the sandwich. But beyond just size the sandwiches are filled with quality fresh ingredients and offered in a variety of inspired combinations. read more

My husband and I have been there a few times. It's never been overly busy. We get our food in about 5 minutes. When you walk in, there's a maze of tables one has to maneuver to get to the area where you place your order. I remember the first time I was in there. I thought you placed your order next to the hot sauces nope. You place it at the other end. Menu is a short of hard to read. But, luckily they have the menu below too. The only thing I eat from here is the kids meatball on wheat. You get 3 meatballs, sauce and cheese. Kids meals get their choice of chips, cookie or krispy treat. I always get the krispy treat. But most of the time they forget to place it in my order. Today, we eat inside and I had to ask for it. Oh well. I normally love their cherry limeades. But today, it was NASTY!!!!! So its a hit and miss any time we come. Hence, we only come maybe 4 times a year. read more

very good food compared to subway and Q bbq is great subs in my opinion are high priced you can make your own very cheap but if your stuck and need to eat out not cheap but good read more

I just discovered Firehouse Subs a few weeks ago when we were shopping across the way and suddenly got really hungry, really fast. Where to go....where to go....look, there's a sub shop over there. Let's try that. And now I'm a fan. They have a whole bunch of choices with names like Hook and Ladder , the Engineer and the Firehouse Hero. They offer both hot and cold choices and have two sizes with 8" and 12" versions. The ones we have had so far include their Firehouse Meatball that comes on choice of white or wheat roll sliced open but not cut through and is loaded with very tasty meatballs, then covered in sauce and slices of melted provolone. It CAN be eaten as a sandwich but you may find it easier to use a knife and fork. We also tried a Smokehouse Brisket and Cheddar on another visit and it had a generous stack of tender brisket and a nice sweet-based BBQ sauce. Unless you have a huge appetite you may not be able to finish off a 12" sub but they will gladly supply you with a take home box as Hubby found out with his cold turkey and cheese sub with all the trimmings. The shop is decorated with lots of firehouse related stuff like helmets and jackets and big, bright murals and the legend on the door says it was "Founded by Firemen". This just may be true because the food is hearty and plentiful and was very good on our first two visits. We will definitely seek them out when we are in the neighborhood again. read more

Soggy bread not much flavor, keep driving and go to Subway. The cold cuts are not very cold and not a lot of flavor. A bad subway knock off

Best sub in town and you can help out your local fire departments as well. Great selection, something for every! read more

Firehouse Subs - Club sandwich - Sandwiches Near Me - Kansas City, Missouri

I hate giving negative reviews. But this place was just "meh"! Small portions for the price! But most importantly the food just wasn't very good! I'm not a big fan of chains anyway so find somewhere locally owned to eat! read more

How about considering FOOD SAFETY? You have numerous sauces for consumer use that are out of date and you provide no refrigeration for those labeled as requiring refrigeration. Mold is easily seen inside the bottles! Why do you CHOOSE to endanger your customers? Are small refrigerators to costly as you can't afford one? One has to wonder what other short-cuts you take in your food preparation and storage! A recommendation of refrigeration to minimize pathogens should be taken seriously, especially when there is visible growths inside the bottles. Firehouse chooses not to refrigerate because it causes an inconvenience and expense. Then you try to justify your inactions? Imagine the ramifications of a seriously ill individual being exposed. For a company touting themselves as being all about Fire safety, how can you ignore Food Safety and choose a minimalist approach? After all, refrigeration of meats, egg products, dairy products, and produce is a "recommendation". What else are you not telling us? read more

No. 10 lrg w/extra meat is the best undertaking a man can experience. As far as any other place. CAN'T TOU,H THIS. read more

Firehouse Subs - Mmmmmmmm mmmmmmmm Mmmmmmmmmmmmmmmmmmmm - Sandwiches Near Me - Kansas City, Missouri

Always delicious! I just wish they had more space. For a person on a handicapped scooter, it can be quite challenging at the noon hour. The food and service are always excellent. read more

Absolutely my favorite sandwich shop in the Topeka/Kansas City area. Softest bread, delicious meats, tastiest pickles... and all for a great charity cause. Give it a try read more

My boyfriend and I were out running errands and stopped in for lunch. Excellent subs, and great service. The turkey and cranberry sub was delish!!! Lots to choose from and the prices are pretty reasonable. Definitely worth a try. read more

Besides the fantastic subs, this Fireside has outstanding customer service. While driving from SD to TN, we stop here with our three kids. Organizing the food at the table, our 8 month old pulled both mine and my wife's food off the table. The quickly helped clean it up and remade our order, free of charge, even though it was not their fault. Great service, food and we will be stopping again on trips back to SD! read more

Always good service... The meatball on wheat bread with black olives and ranch, soooo good!

Love the variety of hot sauces featured as well as the tasty sandwiches. Also the restaurant was clean and the helpers smiled and were helpful read more

This was my first visit here and I decided to get the steak and cheese..... it was horrible! From the reviews, I thought this place would've been better than Subway..... was I wrong! The steak tastes EXACTLY like subway. NASTY! LOW QUALITY! JUST DISGUSTING. And the bread gets soggy fast . I'm just disappointed. If I go back, I'd try the chili and cookies, maybe. read more

5/5 service, 4/5 cleanliness, 5/5 food preparation speed, 5/5 taste. What a great trip! I'll be coming back soon.

Best damn sub shop in independence and they have every sauce available

Out of all the sub-shops I've been to in town this one is definitely preferred. The staff and management can be aloof at times, on the ball at times. Everything tastes good and the meats they use seem to be of decent quality and texture but there's one thing that bothers me: When a food establishment leaves sauces out all day in bottles clearly labeled "Keep Refrigerated After Opening" - I get worried. I worry about the standards of products I don't see based on the standards of what I do see. When I point out to staff that some sauces are fermenting and they have to ask me what "fermenting" means - I get worried. When I point out to the staff that they have items on shelves for customers to use that are not refrigerated despite being labeled to do so and they tell me that labels "don't really mean anything" - I get worried. They need to stop making observant customers worry about fermented sauces. For the most part, the only thing breathing at a sub-shop's tables should be customers. read more

We moved here from Fort Smith, AR about 6 years ago. One thing we missed after the move was Firehouse Sub. We were very happy to find that one opened up here in Kansas City. We were not disappointed when we went in to buy their subs. Firehouse Sub puts more meat on their sandwiches than any other sub shop I have been to. You can taste all the ingredients, and they compliment each other. You will not just get a mouthful of bread. Service is just as friendly as it was in Arkansas. The staff are patient so you do not feel rushed to order. As a patron, be patient too, your sub is being made to perfection. The price is up there, but I am always satisfied compared to the fast burger places. So you will be paying for quality and quantity. You will not be disappointed. YUM! read more

This sub place is the best out there! Although a wee bit expensive, the food is totally worth it! Hot subs with fresh meat, bread and toppings, no where comes close! They also offer great coupons for special holidays and you get a free sub on your birthday! read more