I can always come here and get me a great club sandwich and spud. Customer service is always…read moretop-tier and I never have a problem with my food. Definitely recommend.

We were greeted immediately by the wait staff. Chips and salsa are wonderful - chips were sooo…read moregood. Our meals were great and flavor was right on for authentic Mexican food. Looks to be the locals choice!

Love this place! They support first responders and veterans and have pictures and patches up on the…read morewalls. I ordered the Fire Alarm Club and a drink. SO GOOD! It's not hot really at all! It is delicious. I got half sub to eat there and half to take home. It was so good, I ate the other half before I got home! I will be back and bring a police patch for the wall!

Drove three hours to try this place out and it was definitely worth it. Tried the Italian, Fire…read moreAlarm Club and the Spicy Beef and Cheese. The Fire Alarm was my favorite one but the other two were really good. The potato salad was also great. The workers were friendly. Will definitely be eating here again. They provide a really good military discount on Mondays which is much appreciated.

I had a short business trip through town and Penn was right next to the hotel. What I thought would…read morebe another run of the mill sandwich shop, was instead a standout, and excellent. The food is fresh, the staff was helpful, and the portion sizes were plentiful. It's not the cheapest thing in town, but it's worth the price.

Excellent flavor and service. I had the grilled Italian. Store was clean, employees friendly.read more

Great burgers and banana shakes. Banana shakes had fresh bananaa in it. Fun ambiance. Good fries.read more

I love Cook Out and was so thrilled to be ordering a tray after a long day of hiking. The person…read morewho helped us at the drive thru was very nice and friendly, responding to some questions we had about the order. The order had no mistakes and the food tasted great. Unfortunately, we did all get food poisoning. We did debate going back a second time because we love it so much but the food poisoning kept us away lol.

Placed order March 9th around 6:00pm. My Order was a Cheese Pizza, extra cheese. Also a Cheesesteak…read moresandwich. I'm a local and a regular. The pizza had a lot of risen holes (it's the round areas on the pizza) in it, the dough was undercooked in certain places. The cheesesteak was much smaller portion than usual. The bread was the same size. The small amount of cheesesteak was hard, tough and dry extremely skimpy on the meat for the high price tag it's around $10. Extremely disappointing, I or my husband have been coming here for Over a year. The quality and quantity took a drastic nosedive since two weeks ago. He tried to overcharge us by $3 for extra cheese. As you can see, this is not extra cheese. There are Little Burn risen holes are everywhere. This place is usually good. This time it wasn't. It was extremely disappointing. I will be unfortunately driving to a few miles further to Gatlinburg to pick up pizza from now on. Pizza and Sandwiches are way too expensive to "hope" it's going to be prepared the same. If one would have been made to their usual standard I would not have wrote this review. It's the fact both pizza and sandwich was complete underwhelming trash, I wrote this review.

The staff was very friendly but completely screwed our order up due to not understanding how the…read moreorder came through online. The pizza was also burnt and did not have much flavor at all.

Fast and friendly service. Excellent tasting food. Nice air conditioning. Clean atmosphere.read more

This is a good store that has improved over the years. When you come near the counter there is now…read morea shout out "welcome to 5 guys" or some other greeting. If you used their App to place an order... in the old days you'd stand in the pickup area and hoped someone would acknowledge you. No more as the employees seem to be waiting and watching for pick up order customers. The food... Very Good. Always a predictably good burger made as I ordered it. Even their dogs are very good. Spendy yes... but you'll likely remark "this is good" after your first bite. Writing this review has me thinking I need to order some 5 Guys... it is lunchtime for me.

We visited this location for the first time just a few minutes after they opened for the day which…read morewas a Saturday morning! We were seated immediately and our sweet waitress was quick to get our drink orders! Let me tell you everyone, this is hands down one of the best breakfasts I've ever had in Pigeon Forge! My fiancée had the steak and eggs with grits! He absolutely loved it and I tasted the grits! Some of the best I personally have ever had! I had the Forge breakfast (I think) it was 2 eggs cooked my way (over medium, perfectly cooked!) chose of meat I got bacon! Breakfast potatoes and a biscuit and gravy! I also added white toast with no butter for that delicious yolk!!! Everything was delicious! Our waitress was so attentive and friendly! The space is huge and very welcoming for a good home cooked breakfast at home feel! The place still smells like it's brand new!!! We're going to make this a tradition from now on!!!

My family and I will never cross the threshold of this establishment again simply because Sawyers…read morerules are in fact NOT family friendly. I have an 18 month old son that fell asleep in the car ride on the way to Sawyer's. The rest of my family, 5 adults and 1 four year old went ahead inside. Our waitress informed us that sawyers has a "rule" that once we have ordered, my husband would not be able to even come to the table. Whatever I ordered for him would be packed in a to-go box but he couldn't eat it in the restaurant nor at the table. He'd have ti eat it outside. They were NOT busy. Maybe 10 families at best in the restaurant. I called my husband to tell him this ridiculous rule and he said no, I'll stay in the car and he won't eat breakfast and I insisted that wake our son up and he come inside. It wouldn't be fair to him. Meanwhile, the waitress asked her manager if they could make an exception but my husband was already walking in with my 18 month old. I told her if my son starts screaming because he's tired, not one employee by Sawyers better say anything about it. She said that wouldn't be a problem. I even told her that I know it's not her rule or her fault, but this is ridiculous for families to be subjected to this type of rule. The kids menu does not offer any type of waffle and my 4 year old had her heart set on a waffle. I told her they had m&m pancakes ($6.99) and she was sold on m&m's but not the pancakes. The waitress asked my daughter if she wanted a m&m waffle instead and she could get them to put the m&m's on top but they wouldn't be cooked inside the waffle. My 4 year old was so happy, she even gave the waitress a hug. Waitress was great. Fast forward to the bill, the waffle that the waitress offered my daughter... was $9.99+.99¢ for the m&m's. I didn't say a word about it, I was so aggravated at this point with Sawyer's, it wouldn't have done any good. And once again, the waitress is following the rules. Everyone at the table all said it was a mediocre breakfast at best and we all should have went to Mama's Farmhouse for breakfast instead. Sawyers, DO BETTER. You are an eating establishment in a family friendly tourist town. BE FAMILY FRIENDLY. The rule about not being able to allow my husband join us when my cranky baby is catching a quick nap? That's the dumbest thing I have ever heard and quite offensive considering we are paying customers regardless. Now, when people ask me where to go and where to avoid in Pigeon Forge, Sawyer's will be at the top of the list to avoid.

Great restaurant, ate the five cheese ziti up absolutely delicious.The service was awesome our…read morewaiter was super nice and genuinely had fun chatting with us, highly recommended eating here in this area.

I came here on my birthday, and our server, Kennedy (not sure if I spelled her name right), was so…read moresweet and helpful! She definitely made the night special. We came about an hour before closing, and she made sure the breadsticks were fresh! The Chicken & Gnocchi and Zuppa Toscana were delicious. The Ziti al Forno is always my favorite! The Chicken Alfredo and spaghetti were really good too. Everything was delicious!