Went in to order lunch, no said welcome stood in front of counter with no one in front of me. Stood for 5 mins while 2 people made phone order sandwiches. Hello say something, but they did t so we left. Will not being going back. read more

So we were really looking forward to trying firehouse for the first time today. I'm sad to say 1) they got both sandwiches wrong. 2) I asked for no Italian dressing because I absolutely hate it but the person taking the order was so concerned with if we wanted a pickle (she asked us each 4 times) she didn't tell the sandwich artist no Italian dressing. 3) we asked if the subs were toasted.... she said "yes absolutely" -NO they absolutely were not. 4) we had soggy subs and something that resembled a pickle.... not sure why the pickle question was so important. Certainly was not a magical or even mediocre pickle. Disappointed and won't be back ......... read more

Food is amazing, the staff is very friendly. Always welcoming. They make you feel like family... Highly recommend. read more

Prices here are just a rip off. Why spend 5 bucks for a sandwich that's smaller then a chicken nugget?

My husband and I love this restaurant every time we go the food is delicious the environment is calm and it's not overcrowded or even crowded. Their soda machines are consistently working well in their sodas also taste delicious! read more

We've been 2x one was at prime time lunch every table was full & they had been open a couple of weeks. My sandwich was made correctly & the wait was short. So 2 thumbs up for first visit. If this were based on that first trip I would have given 4 stars for sure. We went again today after lunch (1:50 p.m.) to make the table issue a non issue & there were maybe 7 people already seated so plenty of seating available YAY! I placed my order with Angie & she was helpful, quick & got the order correct. I'd like to say that my sandwich was correct but it wasn't. I ordered 1/2 Hook no mayo, no cheese, add peppers & pickles. It arrived with pickles along with mayo & cheese but no peppers. We waited 12-15 minutes for both sandwiches to arrive. So I didn't want to wait again so I just sucked it up buttercup as it wasn't an allergy just a preference. I saw a teen that ordered behind us return his sandwich & he had to get it to go because it took so long & his buddies were done already. Such a bummer when an establishment can't get some sammies done correctly or in a decent time frame when not busy. I really do like the staff friendliness & willingness to help you maneuver through the giant menu. My hubs really enjoyed his Sicilian so I'm sure there will be a 3rd try against my better thoughts. So wish me luck. I'll update appropriately after. I just hope it's another happy trip because the sammies are yummy & the staff friendly goes a long way. read more

This place is a joke, 1 pm over 12 people simply sitting around waiting for food and the staff walking back and forth yelling knife, knife walking. 20 minutes later and I asked for a refund, it's a sub for gosh sakes. Never coming back to this one thats for sure. One star because there is nothing lower. read more

Found a screw in my bread last week...bit down on it and hurt like hell. Cashier froze when I told her. Re made my sandwich but didn't receive an apology. Firehouse is better than this. .. read more

Very nice place. Sandwiches are really good. Staff is very friendly and all of it goes to a good cause supporting firefighters. Supporting Charities ran by firefighters pretty awesome deal if you ask me you should check out Firehouse Subs. read more

The cashier havE no clue that they're doing, they don't listen to the order and basically act like thhey would rather be elsewhere than doing their damn jobs. The food was cold probably cause the staff what busy gossiping before they bother handing over your food. read more

Slow I mean seriously how long does it take to make a sub. Over priced not worth $11 bucks for a combo.Wont be returning anytime soon

This was the first time I've had Firehouse Subs and I was thoroughly disappointed. Made a pickup order for the Italian sub. When I got home, maybe 10 minutes away the sub was extremely soggy. Very bready and bland, not much of an Italian taste. The meat was piled on high but all I could taste was the ham. Ordered my sandwich no tomatoes with oil and vinegar and jalapeños. Definitely missing the jalapeños and I'm unsure if the oil and vinegar was on the sandwich. Online ordering was very easy and straightforward,but my sandwich was not done when I got there. I will try Firehouse again but I recommend sticking to Jimmy Johns or Jersey Mikes! read more

Placed a catering order for a business meeting and was very pleased how friendly the whole team was when I arrived to pick it up. Two members even walked my order out to my car. Had to remind them of a few things missing before leaving. Returned back to work and learned that I was given the wrong gallon drink. I returned to exchange it and as a result had to delay the start of my meeting. Very disappointed that I wasn't offered even a free cookie for my inconvenience. read more

My 1st time here and it was great. PLEASANT was so nice and sweet. I will be back what a great place

Service, service, service. Seriously every time I have been here everyone has been friendly and quick to greet me. Not typical of the fast casual enviroment. Food: if you have ever been to a Firehouse before you know what they have sandwhiches. From hot to cold to item of the month. I have never had a bad sandwhich from Firehouse and this location is no different. Always nice. I recommend getting dressings on the side for any with Italian I like to control the amount I put on. Go check them out. They beat some of the other sandwhich shops close by. read more

Firehouse is right by my YouFit so I stop here fairly regularly. Employees are super friendly, I've never walked in and not been welcomed to Firehouse. I've only had the meatball sub but it is tasty enough that I haven't thought to try their other items. I've never had much of a wait for my sammy here either. I'll give 'em their 5 stars, they've earned 'em! read more

If your up for a good footling sandwich chips and a drink for $13, then this is the place for you. Not sure if Im willing to pay nearly $10 again for just a sandwich, myself. They do greet you at the door, food was ready with little wait and cashier was polite. The Firemen decor was pretty cool. read more

Unfortunately this is the second time I have received an incorrect order from this location. At first I decided to give them a second chance and again I was rudely disappointed. Not only was both my sandwiches wrong, they did it on both occasions. The food if made correctly can be great but not when a customer specifically requests items to be removed from a sandwich and they show a continued disregard for a customers wishes. Highly unprofessional and extremely reckless. Will never order from them again even after giving them a second try after my first order was mistaken by their staff. Less then one star would be more then appropriate. read more

Was super excited to find a Firehouse Subs closer to home. Had to give it a try and glad I did. They did not disappoint! I ordered the cheesesteak sandwich no mustard sauce and it was really delicious!!! I will be back for more read more

Usually pretty good but today the bread taste chewy like it was microwaved. For that price, quality always has to be on point. Might be a game changer for me. read more

I had a short notice class for a group of 30 people and the manager Luis had not one but three party platters ready for me with an hour notice! Great customer service and the food is outstanding! They are now our first pick for catering our functions. Team Rubicon thanks you! read more

Never eaten at a Firehouse Subs. This is is such a cute chain. We ordered the Hook and Ladder, Brisket and the meatball. All 3 were amazing. Best Meatball sandwich ever....!!! Top it off they have what I call the Majic Soda Machine... If you have never tried it, give it a chance.... you will never think about another sandwich place! read more

After hearing wonderful things about this chain, I was excited to see one opening so close. Finally got a chance to eat there. Maybe I was expecting too much. Ordered a cold hook and ladder. Everything was bland. No taste to the bread or the italian dressing. Even the onion was bland. The pickle was good though. Guess I'll talk to my friends And see what they order that's so delicious. read more

Ordered online but when we got there on a busy Fri @6pm there was no one at the pickup register and quite a line at the order register. After standing at the pick up register I had to skip the line which is awkward...one kid working register was not enough. Anyway subs were ready by then. The steak n cheese was ok but didn't seem toasty...was soggy by time we got home. Didn't like the italian at all...ham too smokey for me, had no pepperoni and we got no pickle. Our fav is still Cousin's subs! read more

Food is pricy and Genisis the cashier needs training on her customer service skills. Very disappointed with the customer service and they no longer offer the chicken salad. read more

Omg, talk about taste buds going on a journey of amazing flavors, I had an Italian sandwich and it was AMAZING! Can't wait go back. It was my first time, and staff greeted me once I came in, they guided me through the menu. And my choice was just perfection. I also had a bite of my friends steak and cheese and let me just say that alone was also a bite of heaven itself. read more

Firehouse Subs - Sandwiches Near Me - Tolleson, Arizona

Ordered the Hook & Ladder Light (turkey & ham) plain and got an order of chili to try/share. The chili was very good and the sandwich was really good and then I decided to try a spoonful of chili on my sandwich... It was amazing. I may always have to order chili with my subs going forward. That combination just made my day. read more

We love Firehouse but our experience was less then last night. I waited a long time long time for my food and it was wrong. Kinda upsetting. I asked for mayo not to be put on there was. And they took off stuff that is usually on. They two guys were a little confused about orders speaking among there selves about it . 1 person was out there most of the time I was there and he had alot to do to much! Horrible food tonight . Won't be back to our favorite sandwich place! read more

They can't seem to read.. I've been in multiple times and they always get something wrong and for me to spend 22 dollars and not get what I want is ridiculous. They also have rude and very quiet workers. For as high in the price is you would think that they would have better staff. read more

Only to make things worse- when we got to the ballpark and opened up our subs, one was missing mayonnaise and the other had only turkey and lettuce on it. The receipts specified it was a Malibu with turkey, avocado, bacon, lettuce only. And we got half of the 4 ingredients. So terrible. read more

Just passing through and stopped at my new favorite sub house, yummy! Great friendly staff, perfect toasted sandwich. Will be back!

Here at 9:23 PM on 17 Dec and this place is closed up tighter than a duck's butt. Said on Yelp that it closes at 10 PM. Hmm. Good food though. That's why I just came outta the house in this wiener-shrinking cold. read more

First time ever went great so far, until I asked if there was to go sauce. I got the what are we jimmy johns. There's sauce and lids there. Ok never been there do I get a bag, do I ask for one from the angry kid? Never been there in my life. Doubt I'll go back unless this sandwich is good. It's sad that horrible service only a fraction of your store. Maybe a bad day? Not my fault i smiled and paid. read more

The food was piping hot,fresh and delicious to say the least. The staff was very friendly. If your looking for a great place to eat I'd recommend coming in down. read more

Ordered the Smokehiuse Beef & Chedder Brisket sandwich. It was good. Good choice for a quick moderately priced sandwich

I'll update my review cause I really do love eating here but I'm very annoyed to drive all the way there and they not be open. I don't run this place so I don't know but I guess it's not very easy to change your hours on Yelp or google... But I don't see how it's hard to change them on your own webpage. read more

Firehouse is one of my all-time favorites. I have been eating FH since 1999 in Florida. This particular one is not that great to me. The sandwich is not hot enough. read more

Great subs if you don't mind waiting more than 20 MINUTES to get a sandwich. At one point I wanted to go back there and make it myself. How in the world does it take 20 minutes to make a sandwich!!? read more

i love firehouse! except this is my first time at this location and it was subpar. took 30 minutes no joke to get 1 sandwich!!! no apologies no nothing. 4 people working and takes that long to make one sandwich?? Ill stick to the Goodyear location. hook n ladder was delicious but not worth the wait. read more

Sooo disappointed, the staff has NO sense of urgency! I was there a few weeks ago and waited 25 min for 1 sandwich! Today only 15 min wait but when I got home my order was wrong!!! read more