I've heard SOOOOO many advertisements about the new spicy chicken sandwich. If this is it, this is terrible. No fkavor, wasn't spicy AT ALL, and look how THIN it is compared to what it USED to be. Was it hot? YES, made very fresh- ZERO SPICY CHICKEN FLAVORING Service: Meh, you order from a kiosk - little to no interaction with team unless you order from the counter Clean: yes- connected to a truck stop- clean bathrooms avail read more

Wendy's - Spicy Chicken Sandwich Combo - Fast Food Near Me - Avondale, Arizona

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I like coming here they're open late. But a few minutes ago. I had to drive back because they forgot to give me a cheeseburger. First of all she put all my food in one small bag. Then when I went back they acted like I had already ate that shit. They made us feel like we were stealing from them. From the cashier who gave me my food to the cook swear they placed it in the bag. read more

Order was wrong, it was impossible to speak to anyone about it and get it fixed. Would not recommend

If I could give them zero stars I would. Went through the drive thru at around 11. Ordered bacon cheeseburgers combo. ALL THE FOOD WAS COLD(bun not even warmed/toasted) and if that wasn't enough the sprite was flat! Avoid at all cost. read more

The manager is rude and doesn't do anything to help you when your order is incorrect. Especially when they don't give you a receipt and then tell me they can't fix the order unless you have a receipt. I rarely have an issue with any Wendy's but this Wendy's I have most of my issues. Need new management or better service. They forgot to give me a receipt, but besides not knowing how to make a baconator, they forgot to even put the burger in the bad, I literally had to go back inside to get it. Something needs to change, this Wendy's is the worse one read more

Ordered a Dave's double and chicken sandwich. Chicken sandwich was ice cold, and the double wasn't even cooked through and was very pink in the middle. No ice for the drink. Got extremely sick the next day. Avoid this location at all costs. read more

Not only is your order wrong, but your food is cold and gross. Wendy's is hit or miss... but this location needs to be shut down immediately

Avoid this Wendy's at all cost! They messed up my food and said they wouldn't remake it after we returned. Granted, it was a few hours later as we live pretty far away and didn't notice the mistake until we got home. Young girl at the counter had major attitude. Horrible customer service. It was your mistake! My receipt showed it was your screw up. You all need some serious lessons in customer service and general courtesy. read more

If the workers would care just a little bit about their job, it wouldn't be that bad of an experience. I ordered a frosty and it literally took them 20 minutes to pour brownie batter in the cup and press the ice cream machine. All 5 workers were chatting, laughing and none were too worried about the 5 vehicles waiting for their order. The girl at the window had an attitude like the customers were bothering her while she told her story to the other 4 workers. May 20th, 2025 @ 10pm I did not get my frosty until 1020. I won't ever go there again unless I was forced to. read more

At this point giving all the other reviews this location doesn't need to open or just needs ALL new employees. My husband and i do mobile orders because it's quicker, at least that's what we thought. It took more than 15 mins to receive the order but my husband and i are pretty patient and talked amongst ourselves. So upon receiving the order we were anticipating to ask for bbq sauce but when we're just handed the order no greeting because she was currently in her own conversation with the other rude female employee (possibly about the other customer in drive thru) and continued her conversation and shut the window while we just sat there in disbelief. So we waited another 2 mins hoping someone would comeback to the window but no one did so we pulled off to the side and turned on the hazard lights because all we needed was bbq sauce. My husband and went inside only to be ignored for another 12 mins while same female employees ( Maura and unnamed girl) continued on with conversation and beating on her back and noticing a car not parked in the correct parking spot because that was us just trying to get bbq sauce not thinking it was going to take 20 mins WHILE IN FRONT OF CUSTOMERS not being helped. Finally a younger male kid asked him how can he help him and of course my husband asked for bbq sauce only to be told they didn't have any. He then offers the bbq sauce that's used for the wings and my husband accepts because we have been waiting for so long. Icing on the cake because who can get any ruder at this point, the same rude female employee that handed us the food overheard the exchange and instead of acting like a decent employee proceeds to say " we charge for sauce....because i'm not trying to get fired" not acknowledging my husband and just walked off. Luckily the kid just gave it to us because the disrespect from those particular employees was truly unreal. Manager? why yes he made an appearance but not because of the disrespectful nature of the majority of his employees he should be managing over, but due to the fact that he also wanted to look at the car not in a parking spot. So don't waste your time, money, energy, and patience at this location. The kid was the only one who gave a damn and he even told the girls to stop talking about the non importance of the car parked not in a parking spot but to no avail and he can't be there for every shift. read more

Wendy's - Receipt so you know it's real - Fast Food Near Me - Avondale, Arizona

I stopped coming here for awhile as the night shift was beyond intolerable. The wait was ridiculous. 9 out of 10 times the drive thru would be closed. it was a 20% chance my order wrong missing stuff that I paid for. they wouldn't have frostys, cookies, ice for drinks... etc but I think they hired new people because the last few weeks it has been ALOT better. I think I might start coming here for my lunch breaks again read more

NOPE don't want lettuce core in my salad! Only had choice of two salads out of 4 cause they out. On bright side the chocolate chip cookies are good. read more

Wendy's - Would you eat this? - Fast Food Near Me - Avondale, Arizona

All my nuggets were stuck together and were not cooked fully due to that. Waste of a 9 buck combo and the fries were way to salty read more

Wendy's - a pile of fried chicken nuggies on a car seat - Fast Food Near Me - Avondale, Arizona

I'm disgusted! Got a 4 for 4 I'm eating my nuggets and boom a long black hair embedded right in there . Called and spoke to the manager but I won't be back ever yuck! read more

Wendy's - 5-piece Chicken Nuggets - Fast Food Near Me - Avondale, Arizona

Hubby and I went to this Wendy's last evening after a 10 hour road trip. OMG!!! I have always known Wendy's to be fresh, those two burgers were mush!! One half slice of tomato, sliding off the bun as well as the mayo, no lettuce they said because something to do with California crap, and of the course the manager couldn't go to Costco to get a few cases of lettuce for his business, I guess he or she thought it would come out of his own pocket, cheap piece of crap. Let's no forget the fries, greasy, soggy, when the founder of Wendy's died, so did his business. This Wendy's is at a truck stop, and we all know truck drivers keep America moving, this rat hole Wendy's should be ashamed to serve the food they served us and all who go there. I will never go there again. read more

Worst Wendy's I've ever been to. Didn't put meat on the burger. Never in my life have I seen that. read more

Wendy's - What kind of people does Wendy's hire to be incompetent enough to forget the patty? Yikes. - Fast Food Near Me - Avondale, Arizona

Food was cold the customer service was garbage didn't get all the food I paid for just the worst Wendy's I've ever been to read more

Wendy's - No love in the food they made - Fast Food Near Me - Avondale, Arizona

The young gentleman in the beard called me an idiot and threatened not to make my food. I had placed a mobile order for pickup 10 minutes prior. When I showed up they told me they didn't have my order. In trying to resolve this I asked what was happening with my order. The gentleman had already told me that they just received it and were making it but I did not hear so I asked what was happening with my order. He told me shut up before he doesn't make it. They were already cussing at a few other customers. Absolutely unacceptable and completely disgusting. In the best words I can manage. Fuck this place it was an absolutely dog shit experience and I wouldn't recommend coming here to my worst enemy read more

We have ordered from this Wendy's 3 times(twice through Door Dash and once tonight,1/22/22) in as many months. All 3 times they managed to screw up our order either by forgetting core parts of the order or little bits like extra sauces, Frosties, etc. Tonight, under our nice hot French fries (the only reason for the two stars), I found just the baked potato and we realized they forgot our Chili. We went back in and got it, and left. We arrived home to realize the order also ended up missing my grilled chicken, which is crazy. The fresh fries were awesome. As much as we love Wendy's food, third time is a charm. We will not return here. read more

Y'all I'm 5 months pregnant & was buying breakfast for myself, my 1 year old and my mom. I was trying the breakfast sandwiches that they have been advertising. The croissants. Got home my order wasn't correct & this was on one of the sandwiches read more

Wendy's - Breakfast sandwich idk what that green string is ? - Fast Food Near Me - Avondale, Arizona

Heavy set lady with short blond hair is very unprofessional, when taking my order I asked for bbq sauce she said they out if it, I then said you had it yesterday and she says that was yesterday smh so your going to say that to a customer who's daily's this place for lunch because it's convenient for me but tbh idk anymore and also the guy who ordered before me wasn't given and receipt and when he asked for his receipt she crumble it up and gave it to him like that wtf is her problem...... read more

Just left Wendy's 4/16/21 1:15pm location after being a long line I decided to get off to see if it's faster inside and I notice the cashier taking a long time with one customer that gave me time to scope out the establishment I notice all the young employees having gloves on but pulling there pants up grabbing their hair touching there face with the gloves after a long wait and being disgusted I decided to leave read more

Would give zero stars. If you ever plan to go I'm here in the evening just know the staff will all look at you and straight io ignore you in the drive thru. Save yourself the time and just go elsewhere. Staff is extremely lazy and worthless. read more

I'm always treated well when I visit this Wendy's. The staff are friendly and concerned with the cleanliness of their restaurant. In fact, I haven't been to many, if any, other quick-service restaurants that have staff members who check on the status of the dine-in customers as much as the staff here does. Now to the food... It's Wendy's. You know it and you love it. Who doesn't? But, Wendy's has really kicked it up a notch with the addition of their salad selections. If I could give them 6 STARS ****** for this, well, I would and I guess I just did! I LOVE the Power Mediterranean Salad! The Strawberry Mango Salad is also AWESOME. Even though I, personally, do not care for feta cheese too much, I know there are some who love it. Regardless, the Strawberry Mango Chicken Salad is so good, IMHO, that it's worth picking around the feta. There are several other great salad choices available as well. (....In case you haven't noticed, I love salad! But, shhh! don't tell anyone! It'll just be our little secret! ;) Standard Wendy's fare is still here and still available, including the Asiago Chicken Sandwich, which is my favorite chicken sandwich here. ;). So, whether you're into Dave's famous burgers, tasty chicken sandwiches, healthy salad options, chocolate frosties, or their signature French fries, then this is the place to be! read more

Wendy's - Why yes, yes it is! - Fast Food Near Me - Avondale, Arizona

They can never get it right, either they mess up your order or are out of basic things like fries or sauces. They lack basic customer service skills and are just dismissive. They never apologize for errors and are too busy messing around. read more

Wendy's - Here's the cold burger I got today. - Fast Food Near Me - Avondale, Arizona

They are terrible always closed in drive through. I have went a couple times at night when I get off work but I always have a problem. I drive all the way there to see all the lights off and doors locked aren't they supposed to be 24 hrs read more

Stopped here at 9 pm and just watched 3 customers get turned away. Was informed by a female worker giggling saying sorry we are closed. This particular restaurants hours show they are open 24 hours. Will just go somewhere else. Can't give zero star. read more

This place simply just sucks. Got my food, fries half cooked and the employees here are snot nosed teenagers that can't tell the difference from their ass to their elbows. They're all as mobile as a tree stump, their management is just as useless. read more

WORST SERVICE EVER!!!!!!! There were 4 ladies at the counter and non asked if I've been helped yet until another young man stepped up to help. Then when I get my order (which I said to go) it was on a tray the woman who was giving me my order was like "well they put for it for here, so idk" I'm like well it's to go! My cheeseburger came with No cheese I ordered a frosty and they didn't charge me for it! The $10 baconator was as big as my kids meal cheeseburger without the cheese!!! And then the one thing I went for since I'm sick was chili! And it was Colder than a dead body! Plus I asked for onion & cheese and even paying extra yet they refuse to put until I paid EXTRA AGAIN!!! NEVER GOING TO A WENDY's And will not recommend. $40 could have been spent better elsewhere! read more

Be warned, they "don't accept the app" at this location. Of course they don't tell you that though. We ordered, handed the cashier at the drive thru my phone to scan (buy one burger get one for $1). She scanned it, took my payment, and handed my receipt- probably thinking I wouldn't even look at at the receipt. Well I did and noticed they took nothing off. After about 6 minutes of confusion with a manager we were told they don't even accept the app at their location and wouldn't take off the amount for the burger. read more

I would give this Wendy's a negative star if I could. I come in the morning for a quick breakfast sometimes and every time is the same issue. There is only 2 people in the entire restaurant and it takes them like 10 minutes to get through one car. read more

First time here in several years. The gal at the window literally said 0 words to me..even when I leaned out my window and said "Thank you!" TSK TSK..... read more

Looking for somewhere to eat, screw this place, bad attitude, can't switch an order without getting a sour face. This will remind me not to come back to this spot. read more

This was terrible! I was informed by a piece of paper that they were out of hamburger meat. They were out of regular fries, and regular chicken nuggets WHICH WE WERENT informed of untill we got our food. This place was rude and one of the young ladies was terrible and kept interrupting me. Worst wendys or even restaurant ive been to! IF YOU SEE THIS!!! DONT GO!!!! read more

I'm an over the road truck driver. And I popped in to grab a burger on my break. They were closed at 930 until 6am due to short staff. The senior experienced employees all left as soon as the night crew showed up. If you can even call 2 guys a night crew. The 2 guys who after chatting with them for a moment they'd only been employed with the company for a couple weeks at most. They did give every customer a heads up about a little wait which everybody sympathized with them and was okay with the wait. They were scrambling and multi tasking like there was no tomorrow. But I've gotta give it to them. They got my order correct and kept moving to get every order out. CORRECTLY too!!!! Mila would take an order or 2 at a time then Go make the sandwiches and Josh would drop fries, nuggets or getting drinks. Whatever was needed. Whilst being on top of keeping their hands clean and gloved. Huge HUGE KUDOS to Mila(sorry I probably misspelled it) and Josh. They made the best out of a bad situation. I will be returning whenever I swing through this location read more

I ordered a sausage bisquit this morning and was given the wrong meal again. this has happened twicew in the last 2 months....is it SO HARD to get people the food they ordered? i mean this isn't rocket science...its fast food. what can be done to fix this? i'm tired of not getting MY food! read more

Go there maybe once every other week, not much choices around to eat when I'm on lunch so I'll stop by here occasionally. Cashier at the window is rude, super rude. They all have a nasty attitude, get upset if I ask for BBQ sauce or anything else. If they tell you to wait in the front they'll take your order out there, don't go, 90% of the time they'll forget something. Stopped going there for those reasons. read more

Every time I come here I don't complain about them getting my good wrong because I use to work there. EVERY time I get a potato it's brown they shouldn't be brown if they've only had them up for 2 hours. Selling people old food,always getting orders wrong and the food is always cold! It's ridiculously frustrating. Especially when, I know how easy it is to do that job. Even easier to get a order correct!! PILOT NEEDS TO STEP THIER GAME UP, THEY ARE GIVING WENDYS A BAD NAME!! read more

Well I've never been to this location never knew it was there. The staff are very friendly, did get order wrong but fixed it quickly. Tables were hit and miss some clean all the big tables dirty. But being at a truck station I expected worse read more

If you have Apple Pay don't waste your time going through the drive thru your payment is not accepted you need to get down- how rude for mothers with small children trying to go through drive through smh read more