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    Firestine Tile And Stone

    4.3 (3 reviews)
    Closed 7:00 am - 6:00 pm

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    9 years ago

    Best tile and stone layers in town. Remarkable work, artistic, reliable and responsible. Call Rocky for an estimate

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    KZ Kitchen Cabinet & Stone

    KZ Kitchen Cabinet & Stone

    4.4
    (86 reviews)

    My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

    I wish I didn't have to buy from here but unfortunately they had the style we wanted…read more Customer service could have been better. My wife and I came in on a Sunday morning, just behind another family with older parents. Coincidentally we were both looking at bathroom vanities. A sales rep followed the other family to look at everything while we were ignored. After we made our decisions ourselves, we made our way to the front to the comp coffee machine thinking someone will come help us. Not a single rep in sight. At the coffee machine, warehouse staff were making multiple cups to pour into their thermos and coughing/sneezing all over the cups and lids. We went back to vanities without a coffee. We got back to vanities (coffee is front of the warehouse, vanities in the far back) and still not a single rep. We made this walk at least 4 times. We confirmed our decisions and we walked back to the front, again no one. At the front, I finally saw the entire sales staff doing something in a back corner so I called out if I can get some help. I apologize if I bothered them! No comments from the sales rep who helped print my order, no asking what I needed help with. He just followed us and I told him. No comments when I told him we walked for an hour without any help As we were paying, a cashier had to come from that same busy corner to take my card. As I was paying, the sales rep who was busy with the other family comes up to see what we bought. When he was working with them for a sale, we were walking back and forth around their group so I know he noticed us. Maybe he realizes he missed the sales on his record. Again, if I had other better options, I would have gone elsewhere.

    Pacific Sales Kitchen & Home

    Pacific Sales Kitchen & Home

    3.5
    (54 reviews)
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    Got a e bike on 9/14/25 a hey bike Mars 2.0 with the two year extended warranty an extra $200 . The…read morebike is trash the brakes are terrible almost ran over a kid couldn't stop then the brakes are making a funny sound the front fork stick . So I'm not happy with the bike so on 9/18/25 a couple days later go back to Best Buy to return the bike. They tell me that they will return scooters but they will not return E bikes. I told them nobody told me this at checkout. They told me there is nothing they can do so I'm warning all consumers do not buy e-bikes from Best Buy. They sell trash and you cannot get your money back now I'm stuck with something I'm afraid to ride or let anybody ride because they're gonna get hurt or even killed. And when I went in found out that they lowered the price again. The bike was an extra hundred dollars cheaper and they did not offer to reimburse me an extra hundred dollars even though I bought the bike four days ago never shopping at Best Buy again

    2 sets of bad experience with this company. Frigerator:…read morewon't install water line due to wrong type of connector. But I bought sales recommended connection kit. Cost me another $160 from task rabbit for 10m work. Oven: missed 1st delivery due to an error in their process. 2nd delivery is another complete no show. Delivery team cannot be contacted... lol Will miss my thanksgiving due to these incompetence and process issues

    Mission Home Remodeling

    Mission Home Remodeling

    4.7
    (54 reviews)

    Posted this on Google reviews and it got hidden to the public. I think it's important folks know…read moreabout this experience so see below: ______________________ I had such a bad experience with Mission Home which I know will look bonkers given the 5 star reviews. I was definitely persuaded by these reviews - and now will question every business that has 5 star reviews. Do your homework and don't be fooled. Project took much longer than what it should have because they were disorganized and would forget certain things (the foreman would even admit that the PM should have told me certain things!) that I would have imagined a contractor had down pat in terms of sequencing. They use some subcontractors and you are at the mercy of their schedules. They just are not organized (you will do a lot of the reminding, checking in, following up, and certain things still may not happen). They failed inspections meaning more cost (it is their job to pass these! It says this in any contract!) If it seemed as though I was questioning something, the PM got defensive and sometimes unprofessional, gaslighting me in a very aggressive manner. I saved the communication, in fact. The people I worked with directly were young and it showed in the almost-too-casual style of communication and lack of professionalism. I surrendered towards the end and just wanted the project done and everyone gone. I feel completely foolish that I went with the significantly higher estimate thinking it would offer a smooth, superior experience. The actual people who did the work worked hard though and did nice work - hence the two stars. But at the end of the day, it's actually hard to enjoy the work as I am reminded by the months of bad experiences - up to the very end. You can find more experienced contractors out there for equal quality of workmanship and for a more competitive price. I am using a different contractor now for other work at the property - it's a 180 degree difference - they have a dedicated team for my project, meaning time to completion is more accurate and on time; they have a dedicated person to procure the finishes and fixtures, not myself; they are way more organized and even provided me a timeline of what to expect and communicate with me what time they are showing up and what progress was made that day (!!); they are bringing a truly expert eye with attention to detail that ELEVATES the space and are teaching me to ask things I didn't even know I should KNOW to ask; and most importantly, I feel truly comfortable asking questions without defensiveness and aggressive steamrolling in their answers. I received none of this level of care or expertise with MHR, and I want you to know that you should expect these things!!!

    Try to get some basic quote range but they say no, they cannot do that and we have to schedule a…read moresite visit even with the measurements and picture I provide. This makes no sense because we just want to get a ballpark to see if it's even make sense to continue. But anyway, on the date of the site visit, the guy come without any tool for measurements and for note taking. The guy just spent like 20 mins walking around the house and said he will get back to us with a quote. But I never hear back from them since. I think the company is very picky on clients and like to see if they have enough money to pay for their service. If they think we cannot afford it, they will just cut all the communications. This is also mentioned by other 1 star reviews.

    Firestine Tile And Stone - tiling - Updated June 2026

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