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    Firestone Complete Auto Care

    2.1 (45 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Grease or oil.

    Sick to my stomach... this is how my 2025 Mazda was returned to me after Firestone repaired a nail in my tire. The garage worker tried wiping it down after I brought it to the front desk employee's attention, but my seat needs to be professionally detailed. Praying it comes out... I would strongly recommend going elsewhere for your vehicle being serviced... There were also a handful of small nicks on the wheel spokes.

    Keith Gay, the manager who checked on me, is a decent human being.
    Sean M.

    Service is kinda slow. Was stuck waiting 2.5 hours to hear why my check engine light came on and was quoted 45 minutes to change an O2 sensor which took quite a bit longer. The people seem good. Keith the manager checked on me personally as I walked in since the staff was a bit unresponsive so management does care. I cant tell if they are understaffed or the training is left wanting. I did leave trusting the people here and would come back if convenient. Update: asked for what my check engine light was for and they billed me $100 for the check without warning me. The staff was uncooperative and I will never pay another dollar to a Firestone again other than use my lifetime alignment. Sleazy people or horrible training.

    They sell Bosch wiper blades

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    12 years ago

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    11 years ago

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    Bridgestone S.

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    10 years ago

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    11 years ago

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    Bridgestone S.

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    10 years ago

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    Bridgestone S.

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Keith is the friendly and familiar face for this particular location and does his job well.

    Mentioned in 5 reviews

    Read more highlights

    Montrose Mobile Tire & Wheel - 255-30-20 Front  325-25-21Rear Corvette

    Montrose Mobile Tire & Wheel

    (140 reviews)

    Montrose

    I was so impressed with Montrose Mobile Tire and Wheel and its owner, Oscar. I had a harrowing…read moreFriday night with a client in town and a flat tire at Hotel Zaza (nail embedded in the tire). I was able to get the tire inflated thanks to the valet crew so I could get home but desperate to get the tire fixed before I had to shuttle my client around all day and evening. I found Montrose Mobile Tire here and was so impressed by the number of 5-star reviews. Made an easy online appointment for early the next morning and Oscar showed up on time and had my tire permanently patched in 15 minutes. He was so professional and helpful and I was on my way on time to pick up my client. There was a second part to the story, however. The tire started going flat within a couple of days. Normally this would lead to a negative review but I reached out to Oscar and explained the situation. I was able to get an immediate appointment and he discovered that he had had 1-2 other incidents where the patch had still resulted in a leak on this particular tire and it also could have been a faulty patch. Either way, he triple checked my tire for any other causes for the leak and installed a new patch and tested it, leveled the air pressure in all my other tires and said to call him if there are any other issues with it. While it took two trips, I appreciated the quick response, the dedication to making things right and his willingness to address any issue if one occurred again with the tire.

    Exceptional and speedy service. Do not hesitate and call them for any tire issues you may be…read morehaving. They came to my job and fixed my tire on the spot. They did it so quick that when I came out to meet the technician and pay for the services, they had already left. They just simply texted me my invoice and the job was done. Thank you so much!!!!

    Discount Tire

    Discount Tire

    (414 reviews)

    Upper Kirby, West University

    The store on 9550 Jones Road is impeccable. Outstanding service and when I arrived for my…read moreappointment they were kind, courteous and informative. The best part was they estimated my rotation and flat repair to be about an hour but it was done in about 20 min. I recommend this particular shop as it is heads above the rest

    I got a flat on my way to work Wednesday, put on my spare, and ordered two replacement tires online…read morewith an 8:00 AM appointment for Thursday. The online process was very convenient. When I arrived, the store was already quite busy. I'm not sure how many appointments they schedule per 15-minute window, but there were a lot of customers ahead of me, so the initial wait was longer than expected. That said, several staff members acknowledged the delay, apologized, and assured me I'd be checked in as soon as possible--which I appreciated. After checking in, I decided to drop off my car and run an errand rather than wait, especially since the check-in took longer than anticipated. Interestingly, the actual tire service was completed faster than my wait time, which was a nice surprise. They handled everything as requested: the damaged tire in my trunk was disposed of, and the good tire that was replaced was bagged and placed in my trunk along with my spare. When I returned, the team member who walked me to my car was friendly and mentioned that this is the busiest location in Houston--and that what I experienced was actually considered a slower period--which I found impressive given how busy it already seemed. Overall, they manage the workload well. My only suggestion would be to prioritize scheduled appointments over walk-ins when possible. Otherwise, a solid experience.

    Firestone Complete Auto Care - tires - Updated September 2026

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