Austin, Eddie and Levi did a tremendous job on my SUV and it was quick and easy. Thank you guys!…read moreThe employees informed me of what was needed without being pushy which was amazing because most of the time I feel uncomfortable

I would give this place a zero star if I could. But the customer service was Somewhat decent…read more That's why I gave it the one star. I went in with all confidence because I've been to this place before in plenty of work vehicles that I've driven to get the oil changed but now I will never ever come back to this place, I am Sorely disappointed in the condition in which my vehicle was left. When I came to the place, the bottom part of my vehicle was intact. Everything was working fine and driving normally until I went to a show that evening. As I backed up, I heard a scraping noise underneath my car. I didn't think anything of it until I got To a Gas station to get some snacks. I looked at my vehicle and a part of my undercarriage was hanging down. This is not acceptable and when the store opens, I will be addressing this issue with a manager.

I took it in and they couldn't do the job. But that was a good thing! The oil pan plug was too…read moretight. They recommended I take it to a mechanic in case removing the bolt, broke the pan. I'm really glad they didn't try it, even though it came out fine. It would have been a mess if it broke

Paid for my inspection here. They failed to upload the report to the county/dmv. They claim it is…read moreautomatic and therefore it is uploaded and there is no issue. Dmv comfirms it is not in the system. Derek will go so far as to gaslight you, yell at you, talk over you and hang up on you. ​No apology or effort made to understand the issue and fix it. Nope just "we are not wrong, you are wrong. Disgusting way to treat customers. Also failure to provide services paid for.

Today I received customer service that went above and beyond from this location…read more They noticed my son's Marine Corps picture on the dash and offered me a discount as a thank you for his service to our country. This gesture plus the fact that they got my vehicle in and out in 15 minutes was a great experience!!

I went there for a basic oil change, and they said it would cost me $160. I will never visit this…read moreplace again, glad I said no, the other place I went to said 40$

Quick Fast Coupons…read morethrough text/email They check ur lights for u as well as show u ur air filter And have several other services besides changing ur oil. Love the diverse team and always have amazing customer service **as a woman when ever I go to the dealership I always feel I'm talked to as if I dnt know anything about my vehicle or feel like they are going to try n sell me something extra I don't need N I love that I dnt feel like that here

Don't know why they have such low ratings. I arrived shortly after 1 pm to get my truck inspected…read moreand was done by 1:15. Super quick, only waited a few minutes before the car in front of me was finished and was in and out in a few minutes. Watched the other folks around me and everyone was waited on quickly and efficiently. I love how you stay in your car while the work is performed. There's no upselling or trying to convince you that you need things you don't.

The convenience of not having to get off your car and wait around for hours like at the dealership…read moreis why I keep coming back. The cost is comparable to other oil changing places and less than the dealership. You also don't have the annoying sales person, but they will notify you of other services they offer and/or if you need them. If you sign up for emails they frequently send coupons which is an added perk. The staff is kind, efficient, and deliver great customer service.

I came in today for an oil change! They are my usual spot and are always fast and friendly. Today…read morethere was already three cars ahead of me but my wait was under 15 minutes to get up to the bay. They usually send out promotions and discounts which I always appreciate! Today I used a $10 off coupon so my total was $77 (with a donation to dells children hospital)

I had an EXTENSIVE amount of brakes work done on my Nissan Altima back in 2023: Front and back…read morerotors, discs and pads all replaced. Granted my car is 13 years old so it was time for some brake work. I came in since the brakes would squeak every time I reversed. Car ran fine and give or take a few months into it, I heard the reverse brakes squeak again. I took it for review and was advised this is common for older cars especially in the mornings. I hardly drive my Altima since I work from home. Just got back from a road trip and the squeaky began again. This time, I took it for a second opinion: Nissan Dealership in Round Rock: They advised me all rotors, discs and pads will need to be replaced again. I advised them I had all that work done before. Unfortunately, the rotors were discolored due to contamination from packing protection oil prior to installation. I called Express Oil change and spoke with Tony. Since its been more then 12 months since the brakes were done, there was nothing that can be done. Tony also stated this could be caused from going through car washes and the solutions they use can stick to the brakes causing further harm. DON'T GO HERE FOR BRAKE WORK. STICK WITH YOUR LOCAL DEALERSHIPS WHO KNOW WHAT THEY ARE DOING!!!!!!!!!!!!!!!

No response from management ever received! I stopped by with my new truck to get a reprint of the…read moreservice for mileage purposes. That was an expensive oil change!

Tim was so kind. I called and he was able to get me in right away. He checked my car and was able…read moreto find the issue and walked me through my options. He didn't try to to upsell me or pressure me into getting something fixed that may not need to be fixed right away. He topped off my oil and assured me that I had more time to get the problem fixed. I went to him based on a friend referral and can see why she referred him. I would definitely be going back to him in the future.

Had a few issues with the suspension on my Acura TL as well as a terrible whirring noise coming…read morefrom my bearings. All the issues were properly diagnosed and fixed for a fair price. Honest work for an honest price. Car drives like new. Will be a lifetime customer. If you need a mechanic look no further!

My vehicle had an immediate brake problem and I found Anthony. He answered my call quickly and…read morecame over quickly. He was courteous, friendly, and professional listening to the problem and checking the entire l vehicle. He diagnosed the problem and called multiple part stores until he found the part that day. He truly went above and beyond and exceeded my expectations. He prices were also very reasonable. I have zero complaints we will using his services again.

Great service very Professional, efficient, and highly knowledgeable. My car feels safer than ever…read more Highly recommend! And all in the comfort in being in my own home. Love that they come to you! Will definitely be using Precision Brakes LLC again !