The level of incompetence here is appalling. This shop failed to properly diagnose my vehicle and…read morecaused significant damage to the body of my vehicle in the process. The damages were estimated to be 10k. They improperly lifted my vehicle causing several dents in the rocker panels. They failed to properly tighten the head bolts on my engine causing them to snap off in their shop. Two other shops told me that I need a new engine. My vehicle was in their shop for 6 months back and forth. After the extent of damages caused I need a new vehicle.

I was a walk- in and was immediately greeted and asked to assist. I explained what service I needed…read moreand though they were busy, they were able to get me in within 30 mins and had the service completed on time. It was a CVT flush, drain, refill; and they test drove the car afterward. Also great price for service compared to dealership.

Came in here with my partner for her tire. And we only came in here to change the stud and lug…read morenuts. However the service was above and beyond they since all we requested was for the lugs and studs to be fixed. They gave us a great value price. Also patched the puncture hole in the tire for absolutely nothing. Definitely coming back to this location. Amazing experience.

Never had oil leak until I went to Mavis Tires & Brakes for oil change and new brakes. Now I'm…read morewondering what else did they do to get me to come back. Also heard other customers complaining

In for an oil change. Manager came out to sell me on a new oil plug. I declined. He said car was…read moreready and would bring right out. 15 minutes later manager came out. I asked about my car. Said it was ready and would bring it right out. Another 15 minutes and there it sits up on the lift....still. Maybe it's payback? Not buying the oil plug? Anyway - a long wait made worse by being told twice car was ready. Right now about 30 minutes since "the car is ready". Great - where is it?!?!?

First - setting an appointment is pointless. I was on time and was told I still had to wait even…read morethough I made an appointment it was explained to me that multiple appointments are set and then whoeve. gets there first gets to be seen at their appointment time and they stack multiple appointments. Second - the reason I had to set an appointment is because I paid them to repair a tire a few days prior and the tire still leaked. Third - The store manager is a jerk for no reason. This is the guy in charge. What a joke. Go to discount tires yall.

Great service, and I was in and out within 15 minutes for an oil change. They accepted my coupon…read morewithout pushback. Shout-out to Leo for providing service with a smile. I would mention the other staff names, but I didn't catch them. You've definitely gained a repeat customer.

The manager and tech were very welcoming. I was in and out in a matter of 15 minutes for an oil…read morechange. I will be coming back for my next oil change!!

Customer service is poor, the Customer Service guy is so grouchy. Impatient and he is not nice to…read moreany of the customers. The service is super slow and they have no workers. I will never come back there... I felt so uncomfortable being in that Low Energy place. Poor Customer Service And Slow Service. The guy doing the work was very pleasant he looked so unhappy. Don't think about making a appointment because they will call u and tell unto leave your vehicle because they have no workers

Dishonest GARBAGE. I was told not to purchase the Groupon. Instead they will give me the Groupon…read moreprice. Upon arrival Noone at the desk to assist. Refuse to honor the verbal contract. Wasted my weekend time and gas. No manager on-site. This place has gone from a 8 to 0 real fast. You need to get your old management back boo.

The technicians were all very professional and friendly, but why was the front desk so rude?read more

Needed a post repair inspection on my Camaro and these guys totally blew it. They didn't put my car…read moreon a lift and which was obvious by the missing engine shield and numerous other problems but charged me 135$ with a military discount lol. I also found a nail in my tire as well after pickup. I only tell the truth to save others time and money. This business wasted both of mine.

Do not use this place they are crooks. Said i needed wheel barrings on my Honda…read more And wanted $1400.00 to fix it. Good thing I'm not clueless. Took to a muffler place and fixed it for $20.00 . Said the oil place guys forgot to but a cover back on.. They have no clue on what they are doing . If you go here and have work done . Hope you dont mine spending money you should never have too..

This place is a scam. I took my car for an oil change 07/26/2025. The store manager stated that my…read moremileage is high and watch for my vehicle temperature gauge because my car can start running hot. Fast forward 3 weeks la my tempert gauge moved slightly pass the middle. I took it to my trusted mechanic where he stated that the coolant was low. I called Precision to ask did they put coolant in my car? They asked can I bring the car in. I brought the car in there was no signs of a leAJ. They move my car from the shop. I go inside to get my keys. They pulled back inside the shop in a different lane. While I'm waiting for my keys the front desk worker ask me to come look at my car and water spewing out everywhere. The guy at the front desk told me it was going to cost $800 to fix and that I should not be driving it and to let them fix it. I called the manager this morning and he hung up in my face. They are money hunger and they damaged my car and expect me to pay top dollar's to fix it.

We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.