great joy guys honestly just the best shop they got the job done fast and thorough I will…read moredefinitely be back

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.

One of the most dependable and quality shops around expert mechanic,s and the owner James is Fair…read moreand i have on more than one occasion. Literally go out his way to do the right thing for his customers

Horrible service! Brought two cars there and after supposedly fixed, chk engine lt came on! Took…read moreback and they looked at it. Did nothing! Check engine light came on again! Owner talks alot of trash! Says its all word of mouth business. No wonder they Dont advertise. Heres a bad word of mouth from me. Horrible horrible horrible!! Do not go there!!

All I have to say is wow. They fixed my truck with recommend dealer parts for an exact fit. Not…read moreafter market parts. Great customer service, very knowledgeable owners. Highly recommend. Thank You

I brought my ram to get a leveling kit and alignment and it was done professionally. Truck looks…read moreamazing and performs great. I brought it back for a returning and steering wheel adjustment and was done without paying extra. Thanks and great honesty from Eddy. Appreciations.

Amazing, trustworthy and incredibly time efficient. If you need absolutely anything fixed on your…read morevehicle, go here!

Leo and his crew are always on point! They do amazing work and even have dealerships and Suffolk…read morepolice bring their vehicles there. Leo is an absolute genius tech when it comes to engines or whatever you need. He has been doing my vehicles from BMW's to 64 impalas. Leo and his crew know exactly what to do and they don't scam you like other mechanics. Always get what you need done here! I approve of this message. 5 star

Great service and quality always helps me out when I need it and is super quick with oil changes…read moreand tire patches and service. Love this place and the price is amazing

Had a question wanted him to just look at my car so rude wouldn't even check it don't wast your…read moretime!