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    Firestone Complete Auto Care

    2.6 (65 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    Air filter

    I hate having to write reviews like this, but... Recently I took my car to Firestone for some routine maintenance services. After picking up my car I suspected that some of the work was not done, so I brought it to an independent mechanic to be looked at, and he was able to confirm that at east three services I was charged for were not done. Two items definitely were done, the others could not be determined. I went back to Firestone and questioned them and they attributed this to a "miscommunication", so take that for what it's worth. I have attached a picture of an air filter that they listed as having been replaced.

    Description of damage is a lie. Refused to acknowledge damage obviously caused by tire install.

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    20 years ago

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    8 years ago

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    9 years ago

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    Bridgestone S.

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    11 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Bridgestone S.

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    8 years ago

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    12 years ago

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    9 years ago

    These guys are the best!!!!!! Why would you go anywhere else? Thank you for quick turn around and great customer service!!!!

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    16 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Bridgestone S.

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    15 years ago

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    11 years ago

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    Bridgestone S.

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    11 years ago

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    Bridgestone S.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    They were the only place open in town (because it was a Sunday), so they were super busy.

    Mentioned in 4 reviews

    Read more highlights

    Duffy Tire Service

    Duffy Tire Service

    4.8
    (21 reviews)

    I came out of the supermarket today and a very nice woman said your tire looks low on air. I…read morepanicked and went to the nearest tire shop on King street to get air and to inspect tire.The man said you need a new tire lets get you set up. I said you didn't even diagnose what was wrong with tire, you just automatically went to get money out of me. I said there is only one place I can get an honest opinion and that is Duffy Tire. They are Northampton's first tire company established over 50 years ago before the big chains came in with there slick advertising to lure you in with there low prices. Well the old saying still stands ,you get what you pay for.Jim Duffy has been working for his father since he was 9 years old.Nobody knows more about tires than Jim Duffy.Jim did a full inspection on the tire and said you must of hit one of those sewer holes raised above the road during construction on Prospect street and popped the seal. I'll take care of that real quick. Tire has been good ever since. I asked what do I owe you, he said nothing, I take care of my long term loyal customers. I'll know you'll be back.It's the free benefits that Jim Duffy gives his customers that in the long term makes him really the lowest price, most honest tire service company in Northampton.So before you jump at the slick gimmicks the others offer, I say go with the best and the Hell with the rest.So after your happy and satisfied please leave a positive Google review for Jim. The more positive reviews he gets the more business he will get. Thank you for your cooperation loyal customers. Thank God for Jim Duffy's Honesty and Integrity and Trustworthiness.

    Outstanding. They took such good care of me. Had a tire leaking for a couple of weeks. Finally…read morebrought it in. An old nail was embedded in my tire. All fixed now. Thank you Jim and Rene.

    Greg's Auto Repair

    Greg's Auto Repair

    5.0
    (7 reviews)

    I went to Greg's Auto Repair with a check engine light on my 2016 Scion. Upon arrival, I was…read moregreeted by the owner and he offered to check the codes. I had an engine and a transmission error code. A mechanic at the shop also checked fluids and found burned metal in them, not a great sign. They told me in the gentlest way possible it was time to get a new car. I asked what I owed them and they refused to charge me. Coming from NYC, I was taken aback to be treated with such kindness and good faith by strangers running a business. We talked more about cars and about some new cars to avoid that they are seeing a lot of problems with. Since this visit, I bought new car. It probably won't need work for a while, but whenever it does I know where I am going. Highly recommend this business for skill, integrity and trustworthiness. Thank you again Greg's Auto Repair.

    TL:DR Greg's is the best around. Decent, trustworthy mechanics are worth their weight in gold…read more Background info: I turn my own wrenches. I work on my own cars and my motorcycles. In general, I don't use mechanics. But my wife's brakes started squealing, and she wanted us to find a good mechanic we could trust for the big jobs (Translation: she doesn't want to die if I mess up her brakes.) I called a couple of friends, and they both recommended Jeff at Greg's. I can't say enough good things about Jeff and his crew. I called and asked about replacing all 4 rotors and pads. Got quoted a very good price, and scheduled in for a Tuesday. Jeff called a few hours into Tuesday, and let me know that the front brakes were fine and didn't need replacing. I'd forgotten that we just replaced them not that long ago, and they didn't have many miles on them, just rust. The rears needed replacing, but the front just needed the rust ground off to stop the squealing. Now, a lesser mechanic would have seen the brakes were fine, and replaced them anyway; we'd have gotten what we asked for. Jeff doesn't roll that way. He fixed the actual problem, and it cost half of what we were quoted. Another note, the rotors he sold us are quality rotors. Ceramic coated so they won't rust after 5 minutes in the rain (unlike the old rotors our last mechanic installed!) All in all, Jeff and his crew are top notch. Honest, reliable, with a great reputation. 5 Solid Stars!!!

    Firestone Complete Auto Care - tires - Updated June 2026

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