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    Firestone Complete Auto Care

    2.4 (52 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    Front desk/ waiting area

    Efren help me in a very timely manner! Took care of the wheel alignment I needed! FJ assisted at the desk professionally! Purchasing the lifetime alignment for my vehicles has been the best value ever! James even helped me get my skid plate put back on properly! Thanks to the Firestone auto team!

    Brielle R.

    if I could give them less than one star I would! First of all let's call out Eric T. He is RUDE & disrespectful and should be fired. If I didn't have a 12 month warranty for my alignment I would have never came here. Let me start off by saying how I got it. I went to firestone just to get my engine light fixed and to see what was wrong so I could pass emissions and I ended up with a $700 bill for my hub cap? My engine light was still on when I left. Took it to cool car auto in phx and got it fixed for $65! SAVE YOUR MONEY DO NOT GO TO ANY FIRESTONE! THEY ARE ALL THE SAME. I've been here for almost 2 hrs waiting for my alignment to be done. I finally got fed up and asked how much longer it would take and he said 15-20 min. He said they couldn't I un-tighten my bolts? I know nothing about cars but come on is it really that hard? And why would you have a clearly pregnant mother and 2yr old child wait for this long. I've never been so upset that I actually made a review!

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    9 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

    3 hours for basic oil change. You kidding me. Slow service and tried to sell addition service. Worst place.

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The one I frequently went to was Bethany and 35th Ave.

    Mentioned in 3 reviews

    Read more highlights

    AZ Auto Repair and Body - Just gorgeous job. Good work team #azautorepairnbody :)

    AZ Auto Repair and Body

    (235 reviews)

    This was the best experience you can have. The staff is kind, compassionate, and willing to help. I…read morewas in desperate situation of needing my only car fixed after immediately moving here. Single mother and kid, and they not only got the car done in 24 hours but I was given a loaner to get around while we waited. Garages and car emergencies can be intimidating when you are a woman, but this was safe and kind. They treated us like family and I am so grateful. The work was great, and it was very reasonable. No garage has ever been so helpful in my life. Go here. I recommend it for everyone.

    I had been meaning to have work done on my car for years but kept putting it off. After finally…read moredeciding to pursue it, I found AZ Auto and spoke with Mike. He was genuinely interested in helping me, worked with me on pricing, and couldn't stop making me laugh throughout the process. I brought my car in the next day for them to take a look at it, and Shawn assisted me when I arrived. He was extremely friendly and gave me great recommendations for work I should consider getting done. I decided on the work I wanted for now, and then I didn't even have to leave my car with them right away -- they let me take it home and come back later in the week. They got all of the work done the day I brought it in! Everything was done very well -- the paint, installation of the new rear bumper, and replacement fuel door. The crew they have working there does a great job and works very hard. I was extremely pleased with my experience and will definitely be coming back for more work in the future. Highly recommend AZ Auto Repair and Body!

    High Idle Mobile Mechanics

    High Idle Mobile Mechanics

    (7 reviews)

    This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

    The 2 guys came on time to install 4 aftermarket brakes (4 rotors and 4 calipers) for my 2024…read moreNissan Z. After the installation, I took my car for a ride and there were many warning lights on the dashboard. Not sure if they damaged all the sensors on the car but all the sensors are now giving me warning lights and these warning lights will not go away. If you have newer cars, DO NOT let these guys fix your cars. One of the mechanics was hitting the back rotor with a huge hammer very hard to get it off and must have damaged all the sensors, I guess. Another possibility is that the other mechanic was using an electric saw to cut off the dust covers and might have cut a cable to cause all the warning lights to show up on the dashboard. I sent them an email about all the warning lights but no response from them. They were able to install the 4 rotors and 4 calipers just fine but the brakes don't feel very tight and feel loose when hitting the brakes. I have to push the brake pedal almost all the way down to the floor in order to stop the car. I recommend these guys if you have older cars with no latest technologies. They have damaged my new car. ----------------------------------------------------------------------------------------------------- UPDATE: 6/2/2025 Took my 2024 Nissan Z to the Nissan dealership and they found 2 problems with my 2024 Nissan Z. They told me the technician Kyle and another technician from High Idle Mobile Mechanics who installed the brakes on my car damaged the ABS sensor and the R/F HUB BEARING which will cost me about $1658.50 -------------------------------------------------------------------------------------------------------------- Wheel Bearing Replacement - Front: DIAG VEHICLE AND FOUND DTC RF NO COMM WITH RF ABS SENSOR. INSPECT SENSOR AND FOUND THAT SENSOR IS BROKEN. AND HUB IS NOT INSTALLED CORRECTLY. RECOMMEND TO REPLACE R/F HUB BEARING AND ABS SENSOR AND RETEST --------------------------------------------------------------------------------------------------------------- I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. As of today, my car is still not fixed. All the warning lights on the dashboard are still on and the left and right blind spots are still not working.

    Anyplace Auto Repair - 1957 bel air

    Anyplace Auto Repair

    (505 reviews)

    I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

    I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

    19th Ave Garage - Over 125 years combined experience.  Family owned and operated

    19th Ave Garage

    (50 reviews)

    My neighbor's vehicle had the "Check engine" light on. As her husband had always taken care of…read moreeverything, she didn't even know where he used to take her car. I helped her to research where would be the best place to take her SUV to be checked. 19th Avenue Garage kept coming up on here and on Google. Needless to say, these gentlemen are wonderful! So very kind and understanding as they knew she was going through a difficult time. They did a thorough check of her car. She had previously been told she had a transmission leak. These gentlemen did not find it. The "Check Engine" light, fortunately, was related to her tires. The batteries were old. There was some seepage from the brakes, but it was minimal. As for the brakes, they were still in good shape, but will eventually need attention. When she asked how much she owed them for their time, they told us "Zero". No charge! They understood she was going through a difficult time with her husband being in the hospital these past two months and assured her that her vehicle was safe to drive. They did invite her to return in six months for her next oil change and they would check her brakes again. Needless to say, I am so impressed with the kindness these gentlemen showed my neighbor, and that they could have charged her for their time as they did a thorough check of her SUV, but they did not. They have also won me as a customer! I will be taking my vehicle to them the next time it needs service. I am very impressed with this garage and with the gentlemen working there!

    Really great communication. Pricing was fair as well and told me what I did NOT need - honestly…read morerefreshing. Will be back

    Firestone Complete Auto Care - tires - Updated September 2026

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