I took my car into this shop not long ago as a repeat customer. The customer service was top notch…read moreand everything was throughly explained as to what needed to be done now and what could wait if needed. I was kept in touch regarding my auto-repair throughout the day. And the price matched what the gentleman at the counter told me it would be. My vehicle was definitely taken care of to put me back on the street safely. I can't thank them enough for their professionalism. 5 stars!!

Got my pre purchase inspection done with them and it was great. Done in about an hour and I got a…read morefull comprehensive report of everything to take home with me along with a report of the cars service history. Would absolutely go to them again!

Had my Audi S4 here for a repair on the AC, I was a bit nervous because I know how complex that…read morecould be. I was extremely happy with the result, no issues and they were very good at communicating and explain everything and the billing invoice process with a text link to review was easy as can be. No hesitation, I recommend This shop for your auto needs.

Beware! I liked them... but won't bring my truck back…read more They scammed me with part pricing. They charged me what their supplier charges them, as per they say. Those in the know, suppliers charge list prices than give huge discount when invoiced. The actual cost. I was charged $254.00 over the actual cost for parts... If I bought the actual parts myself, over the counter, retail. I paid the $800.00 bill that should have been no more than $550.00 total, after I researched. The work performed; replaced spark plug wires, spark plugs & Oil change. That's it. simple work. I complained, nicely and I was denied a refund. Beware!

The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

I've been screwed over by mechanics more times than I can count so it was important to me to find…read morean honest company after moving cross country and I've found that with Marco's! Not only are they honest and fair, but they're also friendly and kind! The waiting room was clean and they didn't scold me when I accidentally took someone else's keys Highly recommend!

When making appointment for repair I was told Hamid had sold biz, new owner. Good News, operation…read moreis seamless, still excellent service. We wish new owner much success. It's like Hamid never left!

Service was fast and easy the front office guy is outstanding and the quality of work is great came…read morein for multiple things radiator,cooling fan, valve gasket, and ac repair and was out in 4-5 hours first time going here, but I honestly think if I have anymore problems with my car I will be returning here!!!!! Needless to say I'm very happy with the work that has been done to my car.

Great services on complicated issues. My info display went out on my 2014 Audi as well as my…read moreconvertible top stopped working. They did a GR8 job fixing both as well as providing the 100,000 mile maintenance.

Somehow wires got crossed and Stammtisch was told I was looking for service; I was not. But, once…read moreI said "no", Stammtisch backed off immediately and apologized for the contact - even though it was of someone else's doing. Definitely a good business.

All of the above! This is an honest trustworthy place I will never leave! All of my past and…read morepresent cars have always been taken care of so perfectly! Joe is the man! Thank you for always making our car troubles have a positive ending!

These people are fast, thorough, and efficient. They diagnosed the problem quickly, and took the…read moretime to bring me into the shop to show me the problem and explain why it was broken and how it should look. I went to this place on several recommendations from friends around here. I am a military veteran from Texas, and these people really made me feel what it is like to be taken in and treated like family. Thank you to the owner and to Joe for your great hospitality. You will be seeing me again!

Honest , reliable repair shop . John provided excellent service at a reasonable price. Will…read moredefinitely use him again in the future .

I rarely leave reviews, but what happened at **J&M Auto Repair** has been one of the worst…read moreautomotive service experiences I've ever had--and I feel obligated to warn others before they trust this shop with their vehicle. ### What should have been a simple service turned into a total disaster. I brought my vehicle into J&M Auto Repair for something routine: **a radiator flush**. This is basic maintenance that any competent auto shop should be able to handle with no issue. However, from the moment I picked up my vehicle, something didn't feel right. What unfolded next proved to be a catastrophic chain of negligence, irresponsibility, and outright refusal to take accountability. ### They contaminated my cooling system with sealant--completely compromising the engine. Instead of properly flushing the radiator, **J&M Auto Repair somehow introduced sealant into the cooling system**, which is *not* part of a standard radiator flush. I never asked for any stop-leak or sealant products, and certainly didn't authorize it. This unknown, unapproved chemical mixture ended up circulating through the engine and eventually **clogged the cooling passages**, causing the car to **overheat severely while I was driving on the highway**. By the time I was able to pull over, the damage was already done. The engine was destroyed--**completely cooked** from overheating caused by the **blocked coolant flow**. ### Their response? Silence. No help. No ownership. Just ghosting. I immediately reached out to J&M Auto Repair to let them know what happened. I called multiple times. I left messages. I even stopped by in person. **They have completely ignored me and refused to take any responsibility for the damage they caused.** There was **no apology**, no effort to investigate the issue, no offer to inspect or repair the damage, and certainly no reimbursement or accountability for destroying my vehicle. ### This isn't just poor service--this is negligence. There is absolutely **no excuse** for contaminating a vehicle's cooling system during a standard radiator flush. Any trained mechanic knows how critical it is to keep foreign materials out of the cooling system, especially sealants unless specifically requested (and even then, it's a last-resort measure, not part of routine maintenance). ### The result: My engine is ruined, and I'm left with a massive repair bill due to their mistake. I'm now facing thousands of dollars in repairs--or the cost of replacing the vehicle entirely--because J&M Auto Repair was careless with my car. They destroyed something that was otherwise running perfectly fine, and then decided to **wash their hands of the situation** instead of standing behind their work. --- ** Final Verdict: Do NOT take your vehicle to J&M Auto Repair.** They are **reckless, dishonest, and utterly unprofessional.** If something goes wrong--and in my case, it went catastrophically wrong--they will not help you. They won't take your calls. They won't admit fault. They won't fix what they broke. They'll leave you stranded, quite literally, and you'll pay the price for their incompetence. Take your business somewhere else--**anywhere else**--if you value your vehicle, your time, and your money. ---

Awesome place!! I will be recommending to everyone I know. Went for an oil change and they found a…read morenail in my tire and fixed it for me. The team was fast, friendly, and professional.

I took my company car in for service and I was just a walk in and they worked me in and got the oil…read morechange and tire rotation done very quickly while I waited. Highly recommend this place!

Everyone at Masons goes above and beyond Kristal is especially attentive to the needs of the…read morecustomer!

Needed radiator replaced, very professional. Highly recommend! Will use Mason's in the future for…read moreall our auto repair and maintenance needs.

These guys don't warranty their work and will try to upsell work that doesn't need to be done…read more Wouldn't replace my tire that was defective. Beware!

Total scam artists! Oil change "special" of $9,99 ended up costing $23.00, and to top it off their…read more29 point inspection "found" several oil "leaks" that don't exist. Little did they know that we had just done work on the vehicle and there were no leaks anywhere! To be completely certain, after leaving we took the car to another shop and they found no leaks! To add insult to injury, they said our tires couldn't be rotated because they are too worn, except that the tires are only 9 months old and the car is driven less than 300 miles per month. Avoid the people completely!!!