Son muy profesionales y el Personal muy amable y honesto!! Recomendados 100%. Discount tires me…read moreenvió allí

Beyond awful. My 30 minute brake fluid as quoted to me by the manager took two hours after they…read morestarted working in it. After an hour waiting I asked why it was so far over the time quoted and he told me they had other cars before me and the mechanic was having lunch. I just asked him to be honest and he couldn't apologize in any way. That's just how they operate he said. I'll never use brakemasters ever again.

Fast, straightforward, affordable, didn't try to upsell services. In fact, brakes were making a…read moretiny bit of a squeak, and it turned out to be a bit of dust, pads were fine, no service for brakes needed. It's honest service like this that earns customer loyalty. When my brakes eventually do need service, I'll trust the guys at Meineke to take care of it for me. Scheduling was easy online, and the manager was able to give me a pretty accurate estimate of how long my oil change, tire rotation would take. Popped across the parking lot to the mall for a snack and a nice climate controlled stroll, and what better way to wait for your car to be serviced?

Easy to schedule online or by phone, and their service is speedy, and in my opinion honest and fair.read more

I'm sure this shop is good at the basics, but my experience with my Jetta was an absolute fail…read more After a friend and longtime customer raved about the quick and thorough service, I thought I'd give them a try. I was going to go to the dealer because it was a bit more complicated issue - the EPC light. But the owner assured me she could check this for me. She told me to have my car there the next morning by 9:00am and they'd check it out. Almost two days passed without any info regarding my car. I made 4 or 5 calls to inquire, each time the person that answered said he'd check with the owner and call me back. No call back ever happened. Finally, late afternoon the second day I called again, got the owner who said she was just getting ready to call me(?!). She said she "ran the codes" and the car needed spark plugs, an oil change, new coil and an oil separator. Not really what I had read were common issues when the EPC light comes on... So with this quote, I was concerned; I had recently had the spark plugs replaced and my oil changed. She admittedly didn't even check the oil in this diagnostic appointment for which I was charged nearly $100. And to boot she kept saying "ESP" light, instead of "EPC." It was even in the written quote. Didn't make me feel very confident that 1) they would be able to address the EPC light issue and 2) they really knew what my car needed when two items had recently been done (plus she didn't even check my oil). She quoted me something over a $1,000 to do this work. I told her I needed my car (I never expected to not have transportation for two days) and I would get back to her at which point I had to pay a diagnostic fee for something done hastily upon my 4th or 5th call and wasn't even accurate. Thank goodness I rescheduled my previous appointment with the dealership. They looked at my car, called me within an hour and it turned out it was my cooling fan, it had broken causing the car to not be able to cool and thus making the EPC light come on. I paid little more at the dealer than the crazy erroneous quote from Autocare 2000. I think they didn't know what the problem was and decided to just throw out the most basic common issues hoping that would bandaid the problem. I tell you this so you think twice before going there if it's something more complicated, because chances are you'll have to pay for something that's not even the problem and then pay again to actually fix the issue elsewhere.

Went in for an oil change and a quote to her sway bar like replaced. Everyone that I spoke to was…read morefriendly and knowledgeable. Both services were taken care of the same day in a reasonable amount of time. Very happy with the price for the services provided.

These folks do not need me to join in and sing their praises, but I am anyway…read more What a nice, competent, knowledgeable, and helpful bunch by of professional people. I called with no expectations of getting in for at least a week and before I knew it I was booked in for the very next morning. My problems were diagnosed and I was called with a clear plan of action and a great price. They've been a staple in Santa Fe forever and now I know why. I, as a woman, have been so talked down to by Mechanics that I could hardly even bring myself to hire one at all. Not anymore. Alex Safety Lane will always have my business now. THANK YOU for being a bright spot at a difficult time!!

Horrible Experience, I brought my Highlander in for rotor and brake job all the way around. I…read morewanted to purchase my on parts but they would not warranty them and assured me that their parts would be high quality parts. Two weeks after the work the rotors turned powdery bright orange. Which you could see through my jet black 2000 dollar TSW wheels. They said oh that's not important as long as they function. It was obvious that I had updated the look and performance of this older Highlander. What the heck? .....absolute nuts. They refused to fix it. So I shelled out the money for all new parts and Peerless did the job. Personally, I feel like, if I was man this would never of happened. Every time I drive by I flip them off. hehehe

Trusted auto mechanic in Santa Fe. They have been in…read morebusiness over 30 years Will do a free auto inspection, if you bring in a bag of food. The inspection is thorough and helps community food pantry.

The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

We waited 4 days for an appointment of 10 am. It's about 12:30 and our truck hasn't even gone in…read moreyet. We were told 2 hours for the job, and drove 150 miles to get here before 10. What is the sense of making an appointment if drive ins go before you. We bought our truck here because we were promised that we wouldn't get the same poor service as we got in Albuquerque. NOT SO!!!!! Buy closer to home driving 150 miles is NOT going to improve service!!!

Coleen, was rude and disrespectful. I asked her to hold a car. My call dropped and I called back…read moreand they sold it. I would not recommend doing business with this location. I was getting ready to drive to SantaFe and purchase the car.

Just Wow!!! over the top/ overwhelming experience! I went in…read moretoday to DISCOUNT TIRES (by the mall) to fill up a tire that was flat, the guy there informed me that my tire was not in good condition and couldn't even be filled up. He mentions that I could go inside to get it patched and manager could wave the installation fee. Went inside a great guy (Steven) was extremely professional and kind he mentions that there was no used tires for my vehicle as per my request. He explained to me that my tires were extremely dangerous to be driving around. I was only able to afford ONE new tire, he went to check inventory (my thought) when he got back, he said "We would get all 4 tires installed today and you can come and pay when you can for safety reason" I couldn't believe what he said. Thanks to him (Steven) and of course manager (Preston) my children and I can now drive safe around town. I look forward to continuing going there for all my tires needs. Thank you so much for your kindness and never goes unnoticed.

had a nail in my tire, guys were super kind, fit me in despite late hour. Thanks so much!!read more

Very fast and efficient service at a reasonable price! Dropped the car off at 8 and received a call…read morethat it was done less than 2 hrs later.

The front desk with Mario is kind and understanding, the service is quick and the prices are…read morereasonable. They took care of my Jeep with 200,000 miles - and it runs!