Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.1 (120 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    April K.

    Two stars because they are half the price of other places for their tires and they put them on correctly,lol. We were told to make an appointment because walk ins weren't guaranteed same day service so we made an appointment for Thursday @ 2pm. We were told the service would take 1-1 1/2hrs to change out 1 tire. We ended up getting 2 tires and left 3 hrs later. There was no communication letting us know that they would take double the time we were initially told. We saw several other customers leave very unhappy with their wait time and even chatted with an older gentleman that told us he had an appointment for 11am, he left about 30 minutes before we did. If you have all day to kill and want the lowest price for your tires come here.

    Had an appointment at 1130 for first of 2 vehicle tire replacements.. just got taken to bay at 12:05 pm..
    Natasia M.

    This is an adequate place to get tires.. While the staff customer service depends on the day, the tire prices are reasonable. Do not come here if you are in a hurry timeliness is not their selling point.

    Bay is full of lifts,  you can sit outside and watch what they do with your car if you care.
    Darrin C.

    I was in and out in 40 mins, they fixed my tire quick. Staff was cool, the tech that serviced my car was knowledgeable and shot the s#it for a few mins about subies. I had a good experience and would take my car back for minor services again.

    Poor service
    Theodore J.

    I dropped my vehicle off at 1pm and got out of work at 5:30. The $100 oil change wasn't even done until I showed up. I wasn't rude or complained but sat and watched nobody work on my vehicle. I literally watched them smoke and talk for 20 minutes. Worse service ever

    Firestone
    White E.

    DO NOT GO. HORRIBLE SERVICE. I came with one problem, they created me two more!!! I'm serious! Take your car elsewhere. Those are rats that will overcharge and make you come back for more repair!!! It should go out of business!!! They have no remorse!!! One guy in front was laughing when I said "my spouse" and asked me how old am I. RUDE!!! You should be fired! A**hole!

    Waiting area..... social distancing style

    See all

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam R.
    0
    15
    20

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leo G.
    97
    2
    0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron B.
    120
    2
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nan P.
    1
    76
    42

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C G.
    0
    13
    1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Howard Z.
    184
    27
    1

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    This place is really slow and why do I have to wait a week or more for a re inspection?

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H S.
    2
    26
    12

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    First off I just wanted to tell Faye thank you for your professionalism and her understanding with my car situation.

    Mentioned in 2 reviews

    Read more highlights

    Oil Changers

    Oil Changers

    3.7
    (98 reviews)

    Needed to get an oil change These folks provide great and…read morequick service staff (Malia and nella)is awesome as always. They were Very knowledgeable, courteous with awesome customer service. Most definitely will be back

    A 3 hour wait for a safety check!…read more I thought I would get there 15 minutes before the 7:00 AM opening time (on a Tuesday) and hopefully the wait would not be long. Boy was I mistaken! When I arrived, there was a line of about (I will guess) 10 cars, entering the facility, backed up along N. Cane Street, then wrapped around Center Street, about down to the bus terminal entrance. I wasn't quite sure how long the wait will be, so now that I'm retired and (supposedly) have time, I entered the queue. I had initially planned to do an oil change and safety check the same time. After about 5 minutes, a worker came by, asking me (and other cars) what I needed to do. So it was explained that the line I was parked in is for the safety check, and if I wanted to get an oil change after my safety check, I would have to exit, go around the block, and get into line again! Even though knowing they have 3 service bays, apparently they do not do safety checks concurrently with oil changes. Not sure why; whether they have only 1 (very busy) certified inspector on duty, or they have only 1 set of equipment (the iPad) to do safety checks.... IDK. As I got closer, it did not seem like the other 2 service bays were used much as hardly anyone was doing oil changes or other service at that time I was there. In my unformed opinion, I wonder whether if both these facilities and personnel could be utilized more optimally. Anyhow, the line moved every 12 - 18 minutes, so when a car is finished, the queue moves up a bit, stops, then repeats. So doing the math, looks like there were about a dozen cars before me! So Beware! If you want a safety check at this location on a weekday morning, might want to think about getting in line EARLY, and hopefully you're closer to the front! Or perhaps in the midday, the queue might be shorter... I really don't know...

    Pearl City Auto Works

    Pearl City Auto Works

    4.7
    (136 reviews)

    We've been visiting this shop for years and have always had great experiences. Whenever someone…read moreasks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our vehicle. Highly recommend them here for any service!

    First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

    Firestone Complete Auto Care - tires - Updated July 2026

    Loading...
    Loading...
    Loading...