Love this office!!…read more The whole team here is so nice, and Dr. K is truly a top-notch orthodontist. I am so happy with how my smile is progressing with Invisalign and the thorough check-ins I've had along the way. I recommend this place to all of my friends- and now all of yelp.

While my care has been great, I have repeatedly scheduled appointments that they have told me don't…read moreexist. I obviously have not made up appointments, and this has happened multiple times. I hate leaving reviews like this, but it is unacceptable.

Update update!! One…read moremonth left with braces.... I don't think I've ever been to a doctor or dental office that made me feel so welcome. Every time I walk in, it's like they know me. They talk to me like we're friends. Every member of the staff. I would usually prefer to not get poked and prodded once every six weeks, but, I can handle it when I'm treated so well. They listen. They're respectful. They're funny. It's been about two years of seeing these women on a regular basis. And I don't dread it. Ever. I've recommended that everyone looking for some kind of orthodontia go there. And I mean it. Dr Fleming is just a beautiful person, with more knowledge and confidence than I've ever experienced. And you can tel she educated her staff, and treats them well. I'll miss them! But I don't miss these wires in my face!!

I have been a loyal customer coming to this orthodontist, it used to be way better in the previous…read moreoffice, before they moved into new location. Since then quality and service has gone down tremendously. The front desk lady is rude & is always rolling her eyes when you ask questions; snarky remarks, very unwelcoming. I went in for my basic cleaning appointment at another Dental Place, which they pointed out I had LOTS of cement still glued on my teeth from my Herbst Appliance & Braces. I then was told my retainers were way too thick by MULTIPLE people. I was concerned since they took the scanning impressions with my braces still on.... Once I got my retainers, after a few months I've noticed some of my teeth were shifting. I wore my retainers religiously. All the time. So while I was at my basic cleaning appointment I went ahead and asked "Why are my teeth shifting while wearing retainers??" It was pretty noticeable. Since they were too thick for my mouth, there was a lot of movement areas in my retainer. Causing my teeth to shift slightly overtime and is now noticeable. I went to Dr. Fleming with these concerns & was told since I didn't go back to them, they cannot give a partial refund for incorrect retainers that they made. ( Not even for the $200 retainers ) With all the incorrect errors in this whole process all these years I am VERY VERY DISAPPOINTED in what this place has become. *Why would I go back to the place that has made multiple errors?*

I cannot say enough good things about Dr. Sample's dedication to her craft. From the very first…read moreconsultation, it was clear that I was in the hands of a true specialist. While examining my son's mouth, she identified a tongue tie that had been missed by his dentist, pediatrician and speech therapist for 14 years. As a resident-trained orthodontist, her expertise in both traditional braces and Invisalign along with jaw growth modification is what gave her the knowledge to truly see the root cause of my son's issues. My daughter had fast braces done by her dentist, but it took three years and they still couldn't get one of her teeth to align properly. I should have brought her to an orthodontist like Dr. Sample. Speaking from someone who has done it both ways, I can confirm that orthodontics is very specialized and should be left to the orthodontists. Dr. Sample explained everything thoroughly and clearly, including why certain treatment options would work best for my son's specific needs. She was also willing to think outside the box for my son's jaw growth problems, including referrals to the proper specialist for oral-facial therapy and tongue tie release. Her expertise prevented us from needing jaw surgery! My son is autistic with many mouth sensitivities. Dr. Sample and her team were so patient with him. My son's results exceeded our expectations, and we are so grateful for how Dr. Sample radically improved his quality of life. If you're considering braces or Invisalign, I highly recommend choosing an orthodontist who specializes in this field. This practice is exceptional.

Our experience with Dr. Sample and Holly has been nothing but stellar. We highly recommend them for…read morethose looking for a family oriented office that takes you in as one of their own. --S.D.W.

My over all experience has been very positive. They are honest about pricing and helpful. Friendly…read morefaces all round and it smells really nice. We also received a gift bag, so sweet. Definitely finishing my dental treatment with Musso! :)

This has been the best small or corporate dentist place I have ever been to. From the receptionist…read moreall the way to the Dr's, you are always felt welcomed, at ease and taken very well of everytime. Please give them a shot.

Excellent service- excellent care. Dr. Gupta and staff go above and beyond with not only their top…read morenotch skill and expertise but also their customer service. Knowledgeable, friendly and patient this is an ortho office that hits it out of the park. Most people dread their orthodontic check ups but we don't. Dr. Gupta knows what he is doing and explains the treatment in great detail and terms we understand. Amazing office and Dr.

Dr Gupta and his staff are amazing! Everyone is very friendly and caring. I had Invisalign and my…read moreson had traditional braces and I'm happy with both of our results. I would recommend Dr. Gupta to everyone!

Since Day 1 my 8 year old daughter, Mariah G has been treated like royalty at Dr. Ortega's office…read more The doc himself is very attentive to all of his patients and everyone seems to know EVERY patients name and the staff always show a positive attitude and atmosphere to work in! This by far is the best office experience we have ever been through with any professional. Aside from the services, WRO makes several contests in the office, has a reward system and even hosts a summer trip to Hawaiian Falls for the clients! How awesome is that?! Kudos to a great office and their personalized services!

Went for a ortho consult appointment. Check in was quick but called back after our appointment…read moretime. They first call in your kiddo take pictures and then you meet with the Dr. and go to a office to discuss plan, payment everything was clear and explained well. The pictures in the office from your kiddo on screen used to explain treatment and options- loved that. The ladies were all nice and polite. Office clean and well organized. Would recommend.

Best money spent in 2020. I highly recommend Dr. Lyotard…read morefor orthodontics and specially Invisalign. After consultations with other orthodontists and researching all the other options. I decided for Invisalign with Dr. Lyotard. She's extremely professional and trustworthy, as well as her entire staff. I'm now close to treatment completion and I couldn't be happier. My new smile is ready for a mask-less future post COVID. .

Dr Geiger and Dawn were the most professional, kind, and thoughtful dentist I've ever been to. I…read morehad a crown put on today and was so impressed by their efficiency and gentleness during the procedure. Cannot recommend Dr Geiger and Dr Keeter more highly.

Dr. Crosby is definitely the go-to guy for Invisalign. He was very thorough during my consultation,…read moreand I had a clear understanding of the process. He is an elite preferred provider, and told me that he even teaches about invisalign at dental school. There are dentists who offer it, but is is better to go to an orthodontist. The office is very modern with an open layout. They have all of the latest technology for x-rays, and treatments. He also treats a fair number of adults for orthodontics. If this is something you are considering, I would definitely go in for a consultation. It is a little pricey, but so are boob jobs, and people get them all of the time. My insurance covered a chunk of it, and then they have a payment options.

The Richardson office excels in some areas, but professionalism, customer support, accountability,…read moreand clear communication are not among them. During my last visit, the orthodontist misrepresented my concerns to the office manager, framing me unfairly as a disrespectful black man rather than addressing my legitimate questions about my treatment. It seems that unless a patient is overly enthusiastic about their service, their concerns are dismissed or things fall apart for her. I did not yell at this woman, I did not use any profanity, I did not use any slurs or colloquialisms. I never called this woman anything but doctor out of respect. When I questioned why newly identified gaps in my teeth were not originally addressed in my treatment plan, the orthodontist deflected responsibility rather than providing a clear answer. Instead of acknowledging an oversight or mention that this is part of the process, I was met with dismissive explanations, including claims about my prior dental condition, missed appointments, and alleged non-compliance with wearing my trays--all of which were inaccurate. * I have never "no-showed" an appointment, except once due to an ER visit. That one appointment would only account for 2025, and not years of service. * I have always notified the office in advance if I needed to reschedule.It is possible the office just listed me as a no-show. * Despite spending thousands of dollars, I still have noticeable gaps in my front teeth, which were never properly addressed. * I was charged an additional $1,500 for treatment that should have been completed under my original plan. It is unacceptable to expect a patient to be satisfied with unfinished treatment, especially when additional costs are imposed to correct issues that should have been resolved initially. Over the years, I have seen at least five different orthodontists at this location. One orthodontist was so unprofessional, loud, and condescending that I had to request she be removed from my case. When I raised my concerns with the office manager, Dr. C, the owner, became my primary orthodontist for a while--someone who at least introduced himself professionally and engaged respectfully. The new orthodontist, however, never introduced herself and spoke to me with indifference. When I asked about my treatment, she responded dismissively, saying, "So are we doing this or what?" That level of disregard for a paying patient is unacceptable. When I attempted to escalate my concerns to the owner, the front desk staff was dismissive, trying to have the discussion right there rather than facilitating proper resolution. I was then told, "The manager is busy, but I can give you, his number." * Is there a formal process for handling customer complaints? I've already had a complaint about a previous orthodontist and that didn't warrant a manager contacting me. My previous employer was the US Army. So, I am not sensitive, but you will not patronize me. You will speak to me with respect and the condescending manager in which the orthodontist spoke with me. * Does Mint Orthodontics prioritize patient concerns beyond five-star reviews? * Why am I being charged more for unfinished treatment with no clear explanation? Mint Orthodontics' reputation is built on advertising and positive reviews, but my experience does not align with that image. So, I guess they pushed me out the door and hide my problems. I have raised concerns about two orthodontists, and yet corporate has not contacted me for resolution. That is not professionalism. I expect transparency, accountability, and a response from someone at Mint Orthodontics who is willing to address these issues properly.

I went through a few orthodontists before finding Dr. Ray. He is wonderful. Extremely nice man who…read moredoes FANTASTIC work with braces. He really knows his stuff along with the best help. Everyone there is extremely pleasant to be around. i actually enjoyed my monthly visit. Every 4 weeks my braces were adjusted. Appointments were always available at a convenient time. Love Love Love this place.

From the owner: After opening his orthodontic practice and completing treatment on many patients, Dr. Ray…read moresuccessfully completed a voluntary examination process where 15 orthodontic cases were evaluated by expert examiners from the American Board of Orthodontics. As a result, Dr. Ray is considered a Board Certified Orthodontist and a Diplomate of the American Board of Orthodontics. He is also a member of the: American Dental Association Texas Dental Association Dallas County Dental Association American Association of Orthodontists Texas Association of Orthodontists Southwest Society of Orthodontists Greater Dallas Association of Orthodontists Texas Orthodontic Study Club Dallas Area Edgewise Study Club

My family and I have been going here for over 5 years now. The front desk ladies are the sweetest…read moreand always have everything ready to fill out and go through. My 4 older girls are seen regularly every 6 months for cleanings. When I have dental emergencies, they are very good at working us in to the schedule as quick as possible. Dr Ben is very diligent with his exams. He reminds the kids what they need to do with their teeth and is quick to see what's going on. I just recently started seeing him too. Now I've caught up on all my problem teeth and I'm happy with everything.

The staff are amazing. A great atmosphere! Great explaining the procedure to the kids. Making them…read morecomfortable. Love it! Jackie was so helpful