Johnathan knows his stuff! The folks at Firm Hands are extremely knowledgable and respectful-- they really make you feel like family or a long-time friend. He often checked in to make sure I felt safe and comfortable! I love that they have expanded their space and are adding more services! Do not sleep on firm hands-- or if you end up sleeping on the massage table, I don't blame you! Very relaxing and worth the money! read more

I really wanted to like this place, and based on the amazing reviews, I thought I would. I was so wrong. The scheduling was quick and easy via Yelp. That's probably the highlight of my experience with Firm Hands. I scheduled a 1000hrs appointment with Shannon. 1000hrs comes, and no one is there, and the door is locked. It's cool as I understand things happen. She finally arrives about 5 min late, and I had to wait for her to set up and prep the office for the day. I'm still understanding because things happen. 10 minutes in, she took me to the room, asked me to select my music, and I waited another 5 minutes laying stomach down before she returned. I know because I checked my phone and the last time I saw it was 1015 hours. I still had no issue with it since I figured I'd still get my full 60 minutes. During the massage, it seemed odd that she didn't focus on the ONE area I complained about the most. While I have multiple areas of need, I specifically asked her to focus on my neck and upper back area because that's what I needed the most that day. She didn't work on my neck area till maybe the last 15 minutes where she only did a repetitive upward/downward motion with one hand. I've been fortunate (or unfortunate) to have gone through physical therapy, pain management, and thousands of massages, and not once have they been so unmotivated and dull when treating my neck area. I've also never had a massage therapist only use one hand. After a few minutes, I realized why she was only using one hand. She was on her phone, and accidentally clicked on some video which played over the relaxing music. And guess what? The massage ended 15 minutes prematurely. This has been the most expensive massage, shortest, and biggest waste of my time and money I have had to date. There are sooooo many other options locally. Save yourself the time and money and go somewhere where they're actually interested in providing qualitative services. This is not the place. read more

WOW! This is better than a typical massage. It is like having multiple modalities in one session. Johnathan's hands are so intuitive and he explains how different points are related, and you can feel the stress being released from your body. It is called firm hands for a reason, and thankfully so. I feel like I have more space where the tension was, and just more overall flexibility. Thank you!!! read more

Jonathan is the best. I tried some massages from different places over the years and gave up because they were so painful (before, during, and after). Started going to Jonathan after I read the reviews on Yelp. Went and have been back many times since. Typically go with the sports massage, especially getting back into high intensity workouts. It has been tremendously helpful! Sometimes, the massage can be a little intense because it's deep tissue but I ALWAYS feel better and aligned after (for months after). No pain and irritation. Not only that, he has given great tips for helping my body through the healing process after working out. For example, I need to chill my muscles more to avoid inflammation and damage. Something I neglected but he reminded me. Definitely helping with my fitness and health goals. If you're sore and other places have failed you miserably, ask for Jonathan :) read more

10/10 great experience. Warm, friendly environment that made me feel comfortable and cared for. The massage was firm, and though at times intense, I feel relaxed and loose after. Jonathan was skilled and professional and took great care of me. I will definitely be back again. Already made my follow-up appointment. read more

Very modestly priced and felt excellent. The owner was as skilled at making me feel comfortable as he was giving a massage. Highly recommend for anyone experience pain, but the atmosphere is very chill for those wanting a relaxing massage as well. read more

Jonathan is the best in Long Beach ! Needed help with a pretty bad muscle knot & Jonathan got me in that same day Definitely the best masseuse ever for sports medicine, nerve pain, muscle knots. If you're an athlete of any kind this is the place to go! read more

Top care and did great work! Same day booking and very friendly as well! I'll definitely be going back!

I have never been one to seek massage therapy as a regular part of my health and wellness program, but having found Firm Hands, I will be changing my ways!! The space is clean and inviting, staff are very responsive and professional, and I always leave there feeling so much better than I went in. Shannyn has a great way of helping get out those pesky knots to help my body relax and get at issues I didn't even know were there. If you are looking for a great sport massage from knowledgeable providers, this will be your new favorite spot! read more

Jon is legit! This man has worked on pro athletes and knows exactly how to get to what needs to be loosened up. I came in complaining of a knot near my shoulder blade and we spent 30 mins on my chest. Made all the difference! Knows his stuff worth every penny and very strong! read more

3rd or 4th time today with Shannyn and leaving almost in tears- I'm so happy I can move my neck + drive comfortably again! She is so attentive + intuitive every time. I'll tell her whats wrong, + she'll find whats actually wrong and causing the pain. She went over what stretches I should be doing to target my problem areas at the end of our session. ALSO, I have never been asked what music I'd like played before coming to Firm Hands. How cool is that! Really sets the vibe for your session. They have a package deal- I forget the details but definitely ask about it because you WILL be back. read more

Achieved phenomenal results beyond what I could have imagined. I'm a musician with constant pain due to years of playing. Knots in my shoulders that never seem to go away and shooting pain across the clavicle. Jonathan did a consultation, asked questions, and listened attentively to my answers. Best first impression of a masseuse ever! I had a sport massage done. This is the most pain free I've been in years. Been going to many different massage houses for years and this is by far the best. The wise don't cheat on their barber - come here and you won't cheat on your massage therapist either. read more

I was grateful to see Jonathan today and found him knowledgeable and skilled to work on my plantar fasciitis and very tight neck/shoulders. His business name, Firm Hands, was appropriately needed for my knots. I recommend this business. read more

Leaving a review for Shannyn! So my fiancé and I returned to Firm Hands about a month ago and today we returned for our third appointment. Our initial appointment was a couple months ago and our massage time was half an hour each with Jonathan. This time around each appointment was one hour... he went with Jonathan and I was taken by Shannyn. Shannyn is great with her hands! I walked out tonight so relaxed and ready for bed. I honestly went in not realizing how tense I was. However, recently I've been feeling a little tense in the lower back, shoulder and neck all caused by daily life work and life stresses.. anyways, Shannyns cool and down to earth. She makes you feel at ease and is nice. Going into the room she asks what kind of music you'd like to listen too... tonite when she started the massage, she totally felt with her gifted hands what muscles needed to be smoothed out... it felt so great! My honey and I enjoy Firm Hands and definitely recommend it to all who need a massage. It's definitely better than going to the other places we've been to in the past. Both Jonathan and Shannyn are great! read more

I had a sports massage with Johnathan and it was amazing! He was very easy to talk to and made me feel comfortable while I was on the table. He took care of my needs and focused on the spots that needed the most attention. I'll definitely be going again! read more

My massage was excellent!!! Jonathon was friendly, professional, and had my feeling fabulous at the end of our session. He paid attention to my needs and made sure throughout the massage that I was comfortable and at ease. I didn't want our session to end, however when it did I felt a weight lifted off my shoulders. read more

Jonathan is a has healing hands and is truly a professional. The space is relaxing and I've enjoyed every service. I initially visited for a sprained rotator cuff but now keep regular appointments as a part of my overall well being maintenance. I love supporting local businesses and his is gem! read more

Say it with me, JONATHAN! Literally wow. I was gifted an hour sports massage with Jonathan after dealing with continual knee pain from running/ working out and this man changed my life. I don't say this lightly, everything from the cozy waiting area stocked with water and tea, to the treatment room that smelled divine, the whole space felt so intentional. Jonathan was incredibly respectful, checking in continually as we went and was strong enough to help me hold still as he worked through some of the more tender areas. I cannot recommend this place enough! read more

By far the BEST massage and I've had many. Shannyn and John are amazing experts, my breathing becomes a lot better and body just extremely relaxed when leaving this place. Also, they both make the atmosphere very comfortable and that's important in a massage place. I'm grateful to have found this hidden gem near me. If I could give it more starts I would! read more

Booked a massage on ClassPass and Firm Hands was a no show. I called the business number a few times and knocked firmly on the door for several minutes and was met with no response. read more

If you're looking for a detail massage that targets your area of need, you have found the right place! I've been to several massage parlors such as Glen Ivy, Massage Envy, Burke Williams, DuBunne Spa Club, etc. which left me feeling good but did not hit the target areas for relieve. I was greeted with a smile from Jonathan (the owner) who assured me of great service. Scott, my massage therapist was very professional and listened carefully to what I wanted to achieve for treatment. I chose the 60min "Sports Massage". Not only was the massage top notch but he stretched out my problem areas. In addition, he applied Joint N Muscle Cream that worked through the muscles that helped elevate severe pain, this application is amazing! FIRM HANDS DOWN, I'LL BE BACK! THANK YOU AGAIN! read more

Jon is awesome! I have seen many physical therapists and sports massage therapists for my back issue over the years, but Firm Hands is by far the best place I've been. From day one, it was clear that Jon could effectively relieve the pain and tension in not only my back but my entire body. Do your body a favor and visit asap! read more

I was recommended by another masseuse and was definitely not disappointed! Jonathan really knew what he was doing and helped me out tremendously. I called that morning hoping to get treatment on my back/shoulders and he was able to squeeze me in that very same day. THANK YOU ! He's a very knowledgeable human and communicated throughout my treatment which really helped me feel comfortable in his capable hands. He has great energy and skills. The practice follows COVID protocols and ensures their clients do too! Thank you for everything (: read more

A cozy place, amenities that created an experience that felt personal, and Jonathans skill and technique was exactly what I've been looking for in the area. I already bought a package for my next sessions. read more

First timer at Firm Hands and after that award winning massage this will be my new go-to spot! So many positive aspects to this business. 1. Johnathan really hooked me up and finally relieved me of my constant shoulder,neck and back pain. 2. His hands really are firm and by far one of the strongest massages I've had to date which was necessary for my tight shoulders. 3. The massage table is heated! Finally a place that really considers their clients experience. Most times I get cold midway through the massage. This was the cherry on top for me. 4. His music playlist is a better uplifting alternative to the typical spa melancholy music. 5. The cream he used on my bodyleft me feeling super relaxed and I believe he sells it too. Will grab one next time I go. 6. It's down the street from the beach..perfect for a light walk after my massage. 7. Paid through my HSA health savings account. 8. On site parking for clients. 9. I can go on or you can check it out for yourself :) read more

This place is amazing! Walked in with terrible neck pain and walked out relieved. Will definitely be back!

The head guy Jonathan helped me out with my tight leg muscles and he was the bomb. He was great and did a great job on me and understood my pain issues. He pushed on me for almost 2 hours and made quite a difference to my pain level. If anyone out there needs a great massage go to firm hands for help. Thanks again Jonathan. read more

Overdue review!! But I've come here twice with pain/injuries due to running and dancing and both times I've been fixed. Today is the first day I don't have any hip pain in over 4 months, I recommend this place to any runner/athlete or if you sit down a lot for work and suck at stretching like I do...Thanks to the sports massage I feel comfortable to run another half marathon in two weeks! read more

One of the best massages I've received. I never had a tmj massage before and didn't realize how tight my jaw and face area was. Jonathan was so cordial, funny and gave me great insight on how to alleviate my pain. Thank you! read more

Shannon was wonderful and helped immensely with my upper back and neck. Kind and attentive to pressure and atmosphere. Excited to see what they create for the spot as they are currently in renovations of an already cool space. read more

So happy i found them. I was in so much pain, and Shannyn knew exactly how to help me. She jumped right in with the deep tissue work i really needed. She's fantastic! I see a light at the end of this pain tunnel now. She's super sweet and really really good at what she does. She checked with me on music and temperature preferences, and made me feel very comfortable. She definitely cares about helping people. The owner Jonathan was really great as well. Friendly, welcoming, helpful. Everything is very clean and tidy, and they're observing covid precautions. I love finding local businesses like this. Good people doing good work. I've already scheduled my second appointment! read more

Overall great experience! Jonathan was very friendly and made you feel at home. Very funny guy as well! As far as the massage went, Jonathan knows exactly what he's doing and will have you leaving the place with a smile on your face! read more

Ever since my pregnancy, I've been struggling with hip and tail bone pain. After yesterday's sport massage, the tail bone pain is finally gone. I only wish I would have gone sooner. Highly recommend this spot! Friendly staff, nice and clean place, and Jonathan listens to what's bothering you and tries his very best to give you relief. I bought a package so I'll definitely be coming back! read more

Okay let me just say this man has magic hands. I had gotten lockjaw because of my TMJ disorder. I literally couldn't close my mouth all the way down and it was causing me pain to chew/eat. My friend was looking from places to get a back massage and we noticed the TMJ massage they offer and we booked an appointment for the same day. I walked out after 30 minutes with full range of motion in my jaw and I could finally close my mouth all the way. I also wished I had asked for that 60 min massage instead because I felt so good afterwards. The TMJ massage also massages around the neck and shoulders and I realized how tense I was in those areas. Jonathan is also really personable, and made me feel comfortable and welcome right away. 100% would recommend and I am 1000% booking another appointment soon. read more

Shannon is amazing and helpful in providing tips on how to stretch at home to help take a more proactive approach on my body. The massage was everything I needed! Jonathan is a super friendly and made it a point to come and greet us. His energy was positive and approachable. We're already considering our next appointment read more

I always forget to write my reviews, but at Firm Hands, you will be taken care of! I've been a high school athlete for a long time and suffered pretty bad injuries, but working with Johnathon has been great and he's been helping me with everything. Plus the office is super cute! If you're looking to get your body right, this is the right place! read more

I came into Long Beach from out of town and after a horrible travel day I needed a massage badly. I called Firm Hands and they managed to fit me in that same afternoon. Jonathan was kind, listened closely to my rambling explanation of all the things that were wrong, and was such an excellent massage therapist. I have had many professional massages, sports and relaxation and Thai, all kinds, and this massage was one of the best I've had. It was immediately helpful and I wasn't even sore the next day. He was also fun to talk to. If I lived here I would come back all the time!! I highly recommend this spot, and Jonathan in particular. read more

Jonathan is simply put the best! Not only was he able to rid of my low back pain that I have been dealing for about a year now, he was able to breakdown and educate me on my body and why my muscles were reacting the way they were. I am very grateful for the relief that he has provided for me and will definitely going back to this place soon! read more

I was in so much pain that I couldn't even sit on a chair and he fit me in when he saw how desperate I was. 30 minutes later I was able to walk without pain and I scheduled another appointment for a few days later read more

I contacted them on October 17, two weeks later and still no response. I tried contacting through Yelp, text, and leaving a message on their phone. My assumption is they have enough full-time clients that they don't need any more, so don't even bother reaching out. read more