Absolute trashy service 20 min to make an appointment just why is that even happening hereread more

I deposited a check in the ATM, and it was accepted. The next day the deposit was reversed due to…read more"endorsement not valid". It was my signature, on a check with my name, with my debit card verified by PIN. I called and spoke with multiple telephone bankers who decided they could not assist. So I called the branch. The solution was "you will get an electronic copy of the check back sometime". The technology at this bank is atrocious, and the humans overseeing it are less than helpful. At no point did they attempt to view the check or endorsement or offer a solution for such a simply banking process. Chase Private Client banking is a scam, such a downgrade after transferring from First Republic. I will be ending my banking with Chase if/when I recover my deposit.

Excellent customer service by Sandra G. Lopez. She always gives the best advice to the client of…read moreOrange County's Credit Union. I will recommend and refer all of our friends and family to Sandra. She is a great Asset to the clients and the branch! WELL DONE!

I have been a member of this credit union for about 4 years, I have a checking, savings, credit…read morecard, and a car loan through them. Best decision I ever made. There are plenty of great reasons to go with a credit union for all of those things, you should really check it out. One of the major factors for me in this credit union is the friendliness and quality of the people that work here. It's kind of like going to Cheers where everybody knows your name, and they make you feel right at home. When I'm in Orange county this is definitely my go-to Branch, as it is right down the street from where I normally stay., and their hours are perfect because I can always stop by in between meetings. Inside the branch everything is neat and clean and feels modern and fresh. Again, the real standout is the people that work here. Always friendly, always attentive, and willing to be courteous and chatty. I appreciate that as it can make it rather boring bank experience. Much more pleasurable. Added bonus, they have a coinstar machine inside, and if you are a credit Union member, you get no fees charged to exchange your coins for paper money. That in and of itself saves you easily 12 or 13%. Bottom line, I cannot recommend this place enough, if you live in Orange county, or if you had lived in Orange county. This is a great place to go to join a credit union and take advantage of all of the savings that they offer their members.

Avengers Assemble!…read more So I've been coming here for over three decades... basically since before Tony Stark even built his first Iron Man suit but not as long as Captain America has been a superhero. It's kinda crazy. The parking is very conveinent too,, you don't need to park a SHIELD Helicarrier just to find an open spot. The service is super friendly and the tellers are allways so helpful. They answer a bunch of questions patiently and thoroughly.. it feels like having Captain America explain a mission to you - just totally calm and clear. Or as friendly as your neighborhood Spidey. And they have excellent auto loans with great rates. * the rates are better than anything the Wakandan treasury could offer * the ATM outside is super fast and easy to use. No need to program anything as complex as the Vision or Ultron. But yeah getting a car loan or dealing with banks usually feels like fighting Thanos (which is the worst), but they make it a breeze. I highly recommend them

Formerly known as OCTFCU, SchoolsFirst has been my credit union ever since I decided to give banks…read morethe boot! Customer service has always been #1 - this location is well staffed, but for quick/do-it-yourself transactions - there are three ATMs upfront that are readily accessible, fast, and efficient. For anything that involves walking inside the branch, I've never had too long of a wait - even when there is a line. Really - if you qualify for membership - whether you're a school employee or are related to one - membership is worth it. One of the major plusses to having a credit union account is access to the CO-OP ATM network - a boon when you're traveling! Most 7-11s have ATMs that are part of this network, and you can usually find CO-OP ATMs at various credit unions across the country. The benefits of a CO-OP ATM? it's all part of the credit union network - so you can access basic account info AND withdraw cash fee-free. While the Huntington Beach SchoolsFirst branch is my "home branch" and go-to, this location in Fountain Valley is just as friendly, service is top notch, and there's plenty of parking. No issues!

I have seen so many negative reviews about this branch. I have been there when it's busy and…read moregranted I don't go in that often. That said, I visited mid-day on a Saturday and there were two tellers open and one person in line. The lady who helped me was super helpful and funny, but unfortunately, I didn't get her name. If the branch manager reads this, the transition was 03/21/26 @ 12:39PM, and she had longer blond hair. Kudos to her!

Not only is there 4 suits and ties pretending to work…read more Even worse. Wow. TAM. Are u serious. A manager. Her bed side manner just stinks. Try being a family member trying to cash a family check. Good luck. Then basically get yelled at through the window by her helper. Wow! Stay clear of TAM. I can not belive she still has a job there. 1 customer even videoed her!!!! It will be online I'm sure

Been to this Wells Fargo a couple times when I'm in hunington beach and I believe they have amazing…read morestaffs. Not rude or seem careless towards me. Always asking how my day is going. I feel safe to be around this area.

Teller named Sabrina provides the worst customer service. She is rude and condescending. Horrible…read moreWF representative.

I am a new customer to this bank and oh my goodness is it such a different experience than the…read more"regular" banking experiences I've had. Everyone is so friendly and welcoming. The staff there has been there for years and knows everyone's name. It so nice to feel a part of a true community bank.

This is The best branch to work with! They have helped us with car loans, home loans and are always…read moresuper nice when we come in. This is a family style bank, where they remember your name and will greet you with a smile

Came here twice in the last two days to open up a credit card. They are nice but there is always a…read morewait to see a banker, I don't know why? It seems like there are plenty of bankers so it's a bit strange why I wait for 20 minutes. I saw one twice, he was really nice but my issue is when I had questions about the Reserve card he really didn't know anything. He just kept reading off the brochure and set me home with some. I went home and called the chase credit card services phone number (which even he told me to call....) and they were AMAZING. so helpful. I wish I could just apply over the phone since they have such good service but they said I had to apply online or at the branch. So the next day I went back with a decision (thanks to the phone credit card services) and the branch took awhile again, but I got what I needed and left. It is clean, spacious and I probably won't be back unless I really have to because I think the people on the phone help you more and know more about their credit cards.

My first time doing a money order and the women there were so kind, sweet, and helpful!…read more I was nervous because of previous reviewers but I would 100% come again!

Piece of crap bank only open 10-4pm on weekdays. What kind of crap is that for a major bank? I…read morerefuse to bank here. I needed to take my mom here into the lobby before Xmas. What kind of crap is this for a major bank especially in a central location near 405 and Beach?

This is the same as the other one. Just 2 diff listings…read more Must be nice to have some lazyyyy a$$ hours. This is a central location and they feel the need to have it close at 4. And the dmmmm place only opens at 10. What a junk bank BOFA has become. I have accounts here for over 30 years. And I wish that I would just move them cause I'm tired of their lack of customer service. Yet they love telling me thank you for being a platinum preferred client. Well I DO NOT FEEL PLATINUM OR PREFERRED.

thank you to rene and kate for helping me. they each explained things to me that i didn't…read moreunderstand and were patient, helpful and caring.....if only they could be cloned.....not all people who answer phones at businesses are this courteous. you could be trainers for new folks joining nuvision's bank of phones. you made my day....i hope this makes yours.

I recently attended a training at NuVision Credit Union, and I have to say--it was AMAZING!…read more Jimmy Esqueda did such a great job explaining the updated forms. He is extremely knowledgeable, knows exactly what he's talking about, and explains everything in a way that truly makes sense. After this training, I feel much more confident using the new forms, and I genuinely feel I can trust Jimmy with my files every time. You can tell he truly cares and wants agents to succeed. A huge shout-out as well to Salomon Quijada for always putting these trainings together. I know it takes a lot of time and effort, and it really shows. As a lender, he goes above and beyond to support real estate agents and consistently provides valuable information that helps us grow our business. Thank you so much to NuVision Credit Union for always supporting Salomon and all of us agents, and for hosting these trainings at your Huntington Beach branch. Your support truly means a lot. Highly recommend attending these trainings! Thank you again Jimmy, Salomon , Michael, and the entire NuVision Credit Union team!

There is always a long wait here. It never fails, I always have to wait 20 to 30 minutes to be…read morehelped. It's ridiculous. One teller helping customers out while other employees are milling around. Not the best way to do business when you're trying to rush to open your business or go to work. I do not recommend at all.

Worst bank branch. Not sure why they're open. Do not use this location. No tellers present! They…read moredo not deal with cash transactions .