We went to check out a pre-owned Acura earlier this week and the owner came out to meet us with the…read morekeys to the car before we even asked. He gave us space and time to thoroughly inspect the vehicle on our own, and even though we didn't end up buying it, he was very respectful and didn't pressure us in any way.

Staff are so welcoming here. Even with low credit they help find the best rates and get approved…read morequickly. Great quality cars for great prices.

Although i did not buy the truck i wanted. I would recommend buying here for the fact that the used…read morevehicles have been inspected great compared to others i drove from Modesto to see some trucks and boy! they were clean presentable and ready for a test drive. Im still looking for a spare truck and follow the website religiously engine bays are clean undercarriage is clean fluids are topped off and prices are right where they should be with Carfax & KBB.

I would like to thank Luis Viayra for holding this vehicle for me and making my dream come true. I…read morehad this vehicle for many years and ended up giving it to my older son who then got into a horrible car accident and totaled the car. Thank that my son's OK. I always wanted to get another one, but I could never find one that matched my needs. Approved Auto happened to have the diamond in the rough that I was looking for. I was treated with kindness and respect and now have the vehicle that I've always wanted. Thank you approved Auto for making my dream come true.

We bought a vehicle from this dealership. We've had nothing but problems, eg: replace 1 system just…read moreto have another go out. When confronted about the poor quality of the vehicle, Steve became combative and threatened to physically harm my husband. They then proceeded to play games by refusing to give him a receipt for this month's payment. They attempted to physically throw him out of the office without said receipt. I strongly advise ALL car shoppers to AVOID this car lot. Once you've driven the car off the lot, they don't want to hear from you, unless you're making a payment. They claim that their cars undergo a 37 point inspection. I find this extremely difficult to believe, since we've had to replace every system on this vehicle, including the fuel and cooling systems. They claim that they are retiring, but we have doubts about that too. Anthony and Steve have been completely dishonest and have made no attempt to show that they care at all about good references or repeat business. Being in customer service myself, I am appalled at their overtly insulting and outright threatening demeanor. We give this business zero stars. Don't do it, you'll be sorry!

My experience was an odd one. Didn't step foot into the dealership but was communicating through…read moretext and the guy Anthony that was texting me is a weird dude. I asked for their best otd price and he just states what I can clearly see on their ad. It gets weird when I tell him I'm shopping around and also looking at private party sales. He then proceeds to send weird emojis. Not very professional and then tells me I should look at something more within my budget. I never said what my budget is and the car is valued at 2-3.5k on KBB but market valued at 3-5k car that they're listing for 6k. Cmon now it's not that expensive. I'd pay it all in cash. Very insulting and I'm glad I didn't make the 30 min drive out there. I'd avoid this place, there's nothing easy or friendly about it.

A-1 Auto gets five stars across the board. The minute I walked in I was greeted by a friendly face…read more The person who helped me was kind, patient, and respectful of my time. I've been putting off buying a car for months because I wasn't looking forward to the experience (being held captive for hours). However, I was pleasantly surprise. I test drove the car, agreed to the terms, paid and drove home. No waiting, no wheeling and dealing. Just a quick straight forward exchange. It was a great experience, as far as car buying goes, and I recommend A-1 Auto wholeheartedly. I love my car, I love the deal, I love this place.

If you want to experience the attitude and dealings of a textbook, predatory used car salesman,…read morethis is your place. I was looking at a truck advertised at $17,881. However, they MANDATE an extra $2,000-$2,500 fee on top of the advertised price for "VIN Stamping and a LoJack anti-theft system." They they install these on every vehicle before listing for sale and claim that the VIN stamping is legally required. What they don't mention is that while California law requires them to OFFER it, California Vehicle Code § 24020 explicitly gives the buyer the right to DECLINE IT. I requested both the LoJack and VIN stamping be removed because I didn't want either. The manager flat-out refused to sell the truck without them. During our conversation, I got the manager to admit that the VIN stamping only costs them $259. Knowing that a LoJack activation typically runs about $500, they are charging nearly $1,900 in pure, unadulterated markup just to pad their pockets. They are using these "fees" to falsely lower their advertised price online, then forcing you to pay the real price at the desk. If you show up with cash and refuse to be ripped off, they will walk away from the deal. For anyone reading this, know your rights. This dealership is actively violating multiple California consumer protection laws: California Vehicle Code § 24020: Violates your legal right to decline catalytic converter VIN etching.The Car Buyer's Bill of Rights (AB 68 / Civil Code §§ 2982 & 2982.2): Requires a separate, explicit written disclosure of add-on costs and prohibits adding products without express written consent. California SB 478 (The Anti-Junk Fee Law): Outlaws advertising one price and forcing mandatory hidden fees later. Cal. Civ. Code § 1750 (CLRA) & Cal. Bus. & Prof. Code § 17200: Prohibits deceptive misrepresentations and illegal "tying" arrangements. They deliberately avoid putting these items in text messages and emails because they don't want a paper trail of their illegal mandates. They solely prey upon people who don't do their research, the financially illiterate, or buyers who get too emotionally attached to a car to walk away. If this dealership has done this to you, do not just leave a bad review--report them officially to the California DMV Investigations Division, the CA Attorney General, and the FTC. Take your hard-earned money somewhere that isn't putting profits over people. Steer clear.

In November 2024 I was looking for specific model older BMW 5-series. I'm in Southern California…read moreand couldn't find the right one near me, so did a wider search and found one via Craigslist in Ata's lot. I'm already nervous about buying used cars, and even more nervous because it was too far away for me to look at. I read all these Yelp reviews for his business, and was impressed because he was rated higher than most used car dealerships. And he provided a free CarFax report, so I knew the car's history and was impressed it only had 2 owners over 24 years. I talked to Ata by phone about the car, then hired a mobile mechanic (also found through Yelp) in the Rancho Cordova area, and sent him in to inspect the car. Ata was very accommodating and tolerant of the mechanic's inspection and lengthy test drive, during which I was on the phone with the mechanic and Ata. I ended up buying the car, and Ata recommended a shipping option he's used that even cost less than what I could get through one of the national car transport companies. Ata took care of a small dent in the bumper before shipping the car, he included the 30-day drivetrain warranty noted on the Craigslist ad, handled all of the paperwork, and I ended up with a great car I'm thrilled to own! The man takes pride in the cars he "curates" for his business and is an honest gentleman. Truly a "Top Quality" operation.

I had a great car buying experience here. Ata was very helpful and patient with me. I have…read morechallenged credit so we had to jump through some hoops to get me qualified but Ata made it happen. He also replaced the dash in my car a few weeks after purchase at no extra cost. I have nothing but great things to say about Top Quality Auto. One thing I loved was the fact that there was no pressure at all to buy. This was the most relaxed and hassle free experience I have ever had at a dealership! His prices are also very fair. Thank you again Ata! Will definitely reccomend you to friends and family looking to get a car.

I can't say enough about the amazing service we received here. My husband purchased a car here in…read moreMay. Within a month the car began to have mechanical issues. The warranty company, Integrity, refused to do the necessary repairs. Noman went far above and beyond to resolve the issue. Cliff is a seasoned salesman with that good old school customer service. The mechanic, Waseem got our car running smooth, like new. Our experience with Urban Motors was beyond excellent. This will be the only lot our family will purchase from in the future. To anyone looking to purchase a vehicle, you won't be disappointed. My only regret is that I purchased my truck elsewhere.

Shae did a great job kindly answering my questions and being easygoing about test driving and…read morechecking it out, they worked with us on the price and overall my experience was smooth , I am so excited to drive my Acura MDX, that was well priced and very well maintained, good quality vehicle. They even checked my power steering in their garage while we processed my purchase! Thank you!

Drove all the way here having spoken to someone that the car is available. I arrive only to be told…read moreit needs a new battery and can't be test driven. What?! Why wasn't I told that on our call? Disrespectful response with zero accountability or apology. Go elsewhere.

It was a very simple process of calling them scheduling the test drive, driving up to Sacramento…read morefrom Oakland, I was able to negotiate a bit and I put down payment and was able to secure the car of my dreams!! Thank y'all so much for making this a seamless process! The car was clean, well taken care of and made my decision very easy to purchase it.

I just recently purchased a car through this company. What a pleasant experience. They went far and…read moreabove my expectations and will buy more cars in the future. I highly recommend them. Frank C

THIS COMPANY COMMITS FRAUD !!!!! I had to open a whole case with the CALIFORNIA BAR !!!…read moreThey were guilty of document fraud because they ended up replacing my lower control lines with junkyard control arms, and they never replaced the ball joint even though they gave me a signed receipt stating they did "Goodwill work"