I went there for them to replace my head lamps on my car. Needless to say this was not done. They kept calling saying all these things needed to be done to make the car run smoother. They broke the AC. We negotiated about the to replace. They stated my radiator was rusted out. My car had just come from the dealership and the repairs they mentioned was never mention by the dealership. My car. I found out the head lamps were NEVER replaced, but I was charged. The AC works worse than before. I called to discuss. They told me to bring car back and it would take an additional week to repair. My NEW radiator broke down. My oil plug was stripped. They left technician rags under my hood. I spent $3000 and they still did not fix what I brought it in for. Just pathetic. read more

This place is amazing, they've done such a great job working on my car. I dropped it off having some engine problems and when I got it back it was driving so smoothly, they gave me a list of things I needed done and I will continue to bring them my car every time I need a mechanic. Their communication has been amazing, they've done work on my car super fast, and Justin has been awesome explaining everything they are doing to my car. I definitely recommend this shop to anyone needing work done! read more

Tony, the owner is an absolute pleasure to work with. Since moving here , he is always the guy we see and recommend to others. I told him that we hate seeing you, but we love seeing you at the same time. Fair and honest , Tony and his crew are top notch and work efficiently to get the job done . We have used First Choice Automotive for multiple issues including anything from brakes to air conditioner lines being clogged / blocked etc. I'd highly recommend . read more

Hi... I wanted to provide some feedback on First Choice Automotive after my service, and it's not great. There are several issues with the $3500 in service work preformed. 1. Serpentine belt makes a scream at start up, which most likely means the pulley alignment is of, or not tight enough. (This is a theme) 2. I opened the hood to look at the belt noise this morning after driving from your shop back to Lago Vista and saw that the battery clamp wasn't put back on after the battery swap and was about to fall into the engine bay which would've caused major damage. 3. This led me to start looking into the rest of the work, which I found was either extremely rushed or done incompetently. Nuts left off, or finger tight, brackets not put back in place. The battery terminals for example had the plastic covers ripped off. Those are meant to keep corrosion from building up quickly and were in perfect condition when I brought the truck in. I'm praying that whoever did this work did manage to at least get the fluids changed and up to levels, but looking at the rest I'm not confident in that at all! 4. The simplest of things were missed. My clock wasn't re-set after battery change, my service light wasn't re-set. The foot mats the mechanics used were dirty and still in the truck. There was grease on my steering wheel. These are basics of mechanical customer service and completely overlooked. I'm going to get ahold of the owner today as well, because I really feel like I got taken in this deal. I paid over 3k and feel like my drunk uncle would've done better. I'm just waiting for the other shoe to drop and get a major mechanical failure in one of the systems the tech worked on... Very disappointing in every sense of the word. Avoid this place at all costs. They cannot be trusted with your vehicle. read more

I can't say enough good things about my experience with you guys!! First, you listened to me and understood exactly what I needed. Second, you got me in and out on the schedule you promised. How refreshing, especially since I had left the vehicle with the dealer, and another shop, for 2 weeks at the dealer, and 3 weeks at the other shop, and they never even looked at the vehicle during that time. All the dealer wanted to do was try to sell me another vehicle! You also caught another issue with the vehicle that I wasn't even aware of (Radiator), that had the potential to leave my wife stranded on the highway. She travels alone, a LOT, and that could have been really bad. Lastly, while the repairs were somewhat expensive (not your rate, just the nature of the work), I feel like you treated me fairly. You could have easily upsold me for add'l camshafts that don't appear to have been needed. That fact is much appreciated! I might add that the vehicle has been purring like a kitten since the repairs. I'm sorry it has taken me so long to write this, but I've been really busy. read more

I took my truck in to have my washer fluid pump replaced. When I picked up my truck three idiot lights were now on that weren't on when I left it there. I told myself "no way I'm going back there! They sabotaged my truck." I took it to Austin automotive & they found rats had eaten through the wires for the advance track/abs system. Beware of leaving your vehicles there. Rats might eat through your wires or get in your car & make a nest. Plain & simple, the idiot lights were not on when I dropped my truck off there. They weren't on when I left with 5days after I left it there. Put some rat traps out & see how many you catch over night, and the next nights... read more

I've been taking my car here for over 7 years. Just recently spent over 3k in repairs in January and another 3k two years prior. I thought I found the only mechanic I'll ever use until now. Asked to see if they can check my car since check engine light came on, and was told to drop off my car on a Friday but will not be looked at until the following Friday. I guess they have some growing pains, but this will be the reason why I will no longer be a customer at First Choice, as well as the rest of our family. Just made a call to another shop and was told to come by Monday and will run diagnostic. If something quick, they will fix it, but if more complex can leave my car. That's what First Choice used to do. Hopefully, I'll find another mechanic that isn't too busy for their loyal customers. It was great while it lasted. read more

Fast and honest service. Fair pricing and good quality. They will take really good care of you and are a honest repair shop.

Tony and his crew do good and honest work! The honest part is what's hard to find nowadays. I usually already know my main issues when I take my vehicle somewhere and I even know the lower end and higher end fees for my issues. Tony has always hit the mark on the lower end with his quotes and has never tried to add on other issues. Always prompt with the turnaround times too. Especially if you will be waiting for your vehicle there. An honest and good mechanic is a hard combination to find nowadays. A fellow veteran recommended this place and I've used it for stuff from replacing an air compressor, to replacing all rotors and breaks on my truck that I purchased myself from Amazon. Give First Choice a try for any vehicle issues and you'll also have a great experience. I just bought a hybrid and will also be bringing that to him for any maintenance issues and upkeep. Extra plus, if you happen to need to wait for the vehicle and have pups, they are pet friendly and the Cedar Bark Park is only about 1/2 mile walk down the road! read more

Tony to the rescue once again! My son's A/C went out over the weekend before he was to head back to college on Monday. Tony got us in, assessed the problem and had us on our way, with a working A/C on schedule! First Choice Automotive will always be my family's first choice! read more

This automotive shop has to be the easiest one to do business with. From the beginning they were consistent in delivering a profesional and friendly service. They have a comfortable lobby for you to hang out while they work on your vehicle which was a plus for me. I dropped off my car an hour before closing and I got my car back an hour after they opened the next day! My car runs much smoother and I was satisfied with the pricing as well. I look forward to coming back and recommending this automotive shop to my friends and family. If you're looking for a new shop to get repairs look no further, this place is the one to go to. read more

Good, honest great owner and mechanics! I've never felt more comfortable taking my car to someone.

Tony and his team saved the day! When I had complications from a routine oil change before our big summer road trip, Tony was able to work me in and not only fix what the other shop had broken, but also give my vehicle a full run down to make sure I was traveling safely! ... after a few, fairly priced routine maintenance repairs-- I got my vehicle back in the same day and most importantly got the peace of mind we were taken care of and traveling safely! ... I won't be taking my vehicle anywhere else from now on-Tony and his team at First Choice Automotive have earned my trust and my business. Thanks y'all! read more

It is important to call out when an automotive service does great work. It is more important to recognize the honesty and integrity of the owner. Tony solved a serious problem with an exhaust system. This is relevant because he completely replaced catalytic converters twice on my vehicle. Due to no fault of his team the first set were defective. He replaced them with dealer parts that were more expensive. He should have charged me the difference and some labor. He absorbed the costs I can only repay him by bringing him more business. Thank you read more

These guy's are very professional. I've had two of my vehicles serviced here and have had nothing but great results afterwards. I would definitely recommend Tony and his team to get repairs done properly and efficiently. read more

Honest, fair pricing, and good service. 60,000 check-up; brake job, oil change, rotate tires, and replace battery.

Very honest and professional! The prices are very reasonable. Keep it up guys! I had a leaking problem, first I took my car to JiffyLube, they said they are not sure is it oil or transmission fluid. They recommend me A+ Transmission Specialists on Bell St (Cedar Park) to double-check. I actually was ripped off at A + transmission specialists, because they said it is the transmission. And charged me over $900 to seal it! And for some reason took apart my transmission. And did not fix the problem. Instead made worse my transmission. I came to these guys and in 30 min they found the issue of leaking - Oil Cooler (above transmission) and fix the issue. Thank you very much guys!!! read more

My wife's car felt like the brakes were shot. We took it in to Tony and they found a rock lodged in there. Within an hour the problem was solved and no charge for their time. I have had several similar experiences with Tony and FCA. I never give reviews... ever! But Tony has earned my business time and time again. I would highly recommend them to everybody. read more

Unfortunately I had a bad experience with this place. I went in for an oil change and they recommended well over $1000 worth of repairs. I declined and they told me I better at the very least get the brakes done ASAP because they were almost metal on metal. Late that week we took the wheels off to check on the brakes and found what they said was not true. We won't be back. read more

Initially took my car to the dealership where they quoted me a ridiculous amount to replace my front brakes and fix a transmission issue. Tony gave me a much more reasonable quote and had my car in and out quickly. Great experience overall! read more

I am very impressed with First Choice Automotive's customer service! My car dealer recommended I replace both engine mounts of my car. First Choice provided a reasonable quote to replace the mounts. Upon further inspection, the mechanic(John) advised to only replace one of the mounts so that saved me a ton of money. Judging from my experience, I believe First Choice and its team are very experienced, honest and fair-priced. Thank you First Choice and John for the great work! read more

If I could give 10 Stars I would ! Tony and his staff are AWESOME !! A rare find these days, an HONEST mechanic and business owner. Thank you so very much ! It's refreshing to meet someone like Tony who actually cares about the quality of the work as well as his client's wallets ! Express on Whitestone wanted to charge me $1000 to do a job which Tony did for $400 ! The fair rate for the job. He is the ONLY shop I will go to in the future and HIGHLY suggest EVERYONE DO THE SAME ! Also, the tow truck company they use, David was not only very quick, kind and courteous, but gave me a ride home. I left my phone in his truck and he went the extra mile and dropped it off at the Complexes office. I truly could go on about what a WONDERFUL experience I had at Tony's First Choice Automotive, but, PLEASE check it out yourself. You'll NEVER go to another mechanic again !! read more

Great auto shop, glad I found Tony and his team. They did great job on my headlight replacement as well as replacing my motor mounts. They not only did a great job, but gave me the best price of all the quotes. Good work at reasonable prices, all one can ask for. read more

Had my truck's AC compressor changed. They did a great job, were quick and fair pricing. And now i have an AC that works great for the TX heat. Their customer service was great as well, very responsive and courteous. They didn't tried to up-sell me or over charge. I asked if other parts in the system needed to be replaced and they said it was not necessary. I will definitely be going back if my car has any troubles in the future read more

Wanted to give a local business, some business. Made an appointment for an oil change the previous week for today, 5/2/22. Arrived and advised, I'm assuming the owner, why I was there. He told me it was going to be a while before he could get to it, like 1 1/2 hours. There were 2 vehicles in front of me. Said his oil change guy called in sick. I had told him when I made the appointment that I would be waiting on it. So this was definitely not going to work. He had my phone number. Why didn't he take a few minutes that morning to call me to let me know about this? Needless to say, I didn't wait and have my car serviced. He did apologize but I feel a little extra effort would have went a long way in this circumstance. Customer service is key when operating a business. read more

They are truly the best. Reason why I have them on my favorite list in my contact. I will never go to anyone else. I have taken all of my vehicles to first choice since they have moved. My husband was in a car accident and he took his car to another location. We have to bring it to Tony so he could finish the job since the other people couldn't figure out what was wrong after 8 months. Tony and his team found it within minutes and my husband was out of there shop within an hour. My husband got a flat, and busted the rim with the tire. First choice was who we contact. I can go on and on, on how great they are but you will be reading for the next few hours. Stop wasting your time going to anyone else. They treat you like family and they make sure that you are safe in the road. They're amazing, reasonable in price, in and out quick, and the best part is that they're honest with how your vehicles really are. They make sure the job is done and is done correctly unlike other places. Thank you First Choice! read more

I will never use another automotive dealer! Tony and his guys have always taken care of our family vehicles. The prices are more than fair, and their work is always above par. I have even popped in to have my tires aired up in a pinch. No job is too big or too small for them to tackle. read more

If you are looking for honest reliable auto repair shop, this is the place for you. Tony is the owner, a mechanic himself, and manager of the shop. There are two words to describe him and his business, honesty and integrity. In addition he is knowledgeable and he will keep your vehicles in top working order. I have been having work on my 4 vehicles for several years now. His prices are fair and reasonable and he stands by his work. He is a straight shooter and he will always have your best interest. There are not too many people like him around anymore; all I can say is that he is a good man. read more

Returning from work the other day my car would not start. It was dead. Long story short, the fuel pump went out. I called Tony as he is highly recommended as being the most honest mechanic shop in the area. I was not disappointed. He immediately expressed his willingness to help and I was so impressed. His bottom line cost was the best I have found. And I have shopped around. Upon bringing my car there, I was met with so much great hospitality and willingness to help. I was so overwhelmed. If you are looking for any type of auto repairs, I highly recommend Tony. The service, the price, and the overall honesty was just so much. I can't say enough nice things about the shop. It's sort of like a family vibe and from now on I will bring all my car needs to him. Highly recommended. The best I've ever experienced. read more

The first time I went to First Choice Automotive was for an oil change. The price was good, the service was great and after a conversation with the owner, I felt my car was in good hands. I recommended Tony at First Choice Automotive to my mom and she brought her car there and was also pleased with the service. Having an awesome auto repair shop 12 minutes from my house is very convenient. I look forward to doing business with First Choice Automotive for many years to come. They also have a nice, clean waiting area and a cool software that helps you keep up with your car maintenance and schedule appointments on line. Go see Tony at First Choice Automotive, you'll be glad you did!! read more

This place is the real deal in honesty! Took my Honda Pilot in because a friend highly referred Tony. I originally thought the motor was shot from all the noise and rambling. After a quick analysis Tony was worried too and expressed a extreme concern. Told me he could possibly fix it and a price range if he was able to. They got busy and within 24 hours I have my car running literally like its brand new. He replaced the timing belt and a million other little things and came in on the lower side of the range. I'm self employed and try to teach my guys and hold myself to a standard that seems to naturally come to these guys. No matter where I am in central Texas I will take ALWAYS TAKE ALL MY VEHICLES TO TONY! My wife and I have two businesses and five kids so it won't be long. Thanks Tony! read more

I have to give a big shout out to this company. I changed my own headlight and afterward it developed a short. I had taken it to the Mazda dealer who told me I needed a new $443.00 wiring harness. I took it to First Choice, where they determined that all it needed was one new socket and bulb, which they installed within an hour! Price $67.17. No one else will ever touch my car again. Thanks so much. read more

Tony is an honest, fair, and transparent mechanic. We brought our Jeep to him after another business was extremely inaccurate in diagnosing our vehicle. He took personal ownership of letting me know their diagnostic process and what to expect even after replacing an AC part. They were efficient in diagnosing my vehicle and even gave me a ride back home with my 2 year old. Even an oil change was quick, efficient and fair priced. We will use Tony for all our vehicle needs! read more

These guys of been our auto mechanics for 5 years, and 3 cars. I've had everything done from brakes to routine maintenance to idler pulley replacement, And they have been consistently great. Always friendly, upfront with Price, And just save me $300 over another competitor. I highly recommend Tony and his crew read more