I can honestly say that Marcelino single-handedly has broken the mold for the "2025 colossal douchebag winner". I called him over a week ago for a job, and he quoted me a fair price and scheduled a date the following week to do the work. I'm redoing my backyard and needed to coordinate his job with some stucco repair and paint work from other subs. After five days of leaving several messages and texts, he gave absolutely no reply. I'm usually willing to give somebody the benefit of the doubt. There are several reasons someone might not reply... Maybe there was an accident....maybe something happened to their family, etc. Having said that, I figured I would try to call him from a different line than the one I had been previously using to leave messages and texts from. SHOCKER!!! He picked up on the first ring, then proceeded to tell me that he had to go to Mexico because his grandmother had passed away, and he had to deliver her body down there. Wow, that is completely tragic, and I wouldn't want anybody to go through that. He also claimed he would call me back within the hour to firm things up for the next day. Well after 4+ hours, that never happened. He just continued to string me along. Based on a lot of the one-star yelp reviews I read....Somehow, I have the funny feeling that he's had a lot of relatives pass away and have to be delivered down to Mexico. If you're looking for any kind of rain gutter work to be done on your house, Marcelino and the other folks at First Choice may be a good fit for you. If you like being quoted great pricing, then ghosted, lied to, inconvenienced, and left feeling like you completely wasted your time with a moron, then give First Choice a call. Marcelino and his business will fit all those wickets perfectly. I realize times are tough for contractors and subs right now. We're in the middle of a down cycle. Honesty, integrity, and being responsible for your decisions and how they affect others go a long way these days. read more

Matt Kubas is the guy to choose when installing gutters! He did a fantastic job on our canales and downspouts! He had issues with his supplier and one of my favorite characteristics he has is he COMMUNICATED with us about it. When he was able to get what he needed...he was finished same day and his work ethic is off the charts. Love him read more

First Choice Raingutters - Gutter Services Near Me

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We used Marcelino once before a couple years ago, and then again a couple weeks ago. While there were always challenges with communication and reliability in showing up on the day he scheduled, we never had major issues like with this current job. After saying he would come back to finish the job, he took our money, never showed back up, and has gone radio silent since. I don't think I've ever seen this degree of dishonesty and lack of integrity/reliability before. After finishing the initial install, I noticed a couple issues (mainly that the slope of one of the gutters is off, so it's pooling rather than draining), and he said he would come back. He kept rescheduling though, and not showing up. In the meantime he made sure to text me frequently until I paid him the full remainder of our balance, and then after I did he went completely silent. I've tried calling and writing to him several times over the last week, and haven't heard back at all. I don't typically write negative reviews, but this experience has been so unusual and unprofessional, I thought I should let others know so you don't get burned as well. Having lived in San Diego for a while and worked with a lot of contractors, I don't have very high expectations for customer service. At the very least though you do expect people to take responsibility for their work/mistakes, and to eventually show up if they say they will (especially after just paying $2k for a small job that only took a few hours). So I was just really surprised and upset to get this kind of treatment from Marcelino, and wouldn't want anyone else to have to deal with this sort of experience. There were some other red flags as well regarding quality of work, cutting corners and being dishonest about it, but none of that really compares to taking the money and running. As you can tell, we're very dissatisfied, and definitely do not recommend. read more

My friend left a negative review for the exact same reason I'm leaving this review. First choice was the first business to respond to my yelp review. They responded within 1 minute of my quote request but have since ghosted my business solicitation. Don't waste your time on these guys and book a business who actually wants business. Sucks to be them, I was going to replace my entire rain gutter system. Seems as if Marcelino is only interested ghosting potential customers. Anyone else want some business? read more

First Choice Raingutters - Gutter Services Near Me

Unfortunately I am leaving a bad review as I was stood up for our appointment. I understand emergencies and unexpected events occur, but I took time away from work to be home and waiting for my estimation appointment, only to be left with no one showing up or calling to let me know what's going on. My hourly schedule isn't cheap and missing 2 hours of my day isn't insignificant. read more

So some recent interaction with this company has made me decide to update my review. Especially since the original review was from service provided a couple years back. I need a section of my rain gutters replaced and since 1st Choice installed the gutters and I was extremely happy with them, I decided to see if they'd come out and do the repair. Long story short and condensed, I reached out to them at first by phone which later we texted back and forth. He gave me a quote via text which I approved and requested he setup the job. It's been weeks now and he ghosted me. I'm not sure why or for what reason, but apparently just replacing a 35 foot section of gutter isn't worth his time. The lack of basic customer service is the most upsetting. I would have understood if he is just too busy to come for a small job. Even if he straight out said it's just not worth it to him, I would have appreciated more than being ghosted, at least he would've been honest. Unfortunately, there's not a huge selection on rain gutter companies, but I will be looking elsewhere and suggest you do as well. To be fair, they did a good job the first time and you might have a good experience with them as well if you're willing to take that chance. I've learned I cant rely on them or trust them so, peace out girl scout! read more

I had termite damage and needed some roof support beams replaced under my Spanish tile. I solicited recommendations from neighbors and called the top 3 for bids. After vetting all 3 companies, I chose FCR -- primarily because their bid was far lower than the other 2. Marcelino and his main guy Edwin did a truly fantastic job on my roof. The demo went smoothly, the new beams were perfect, and they didn't break a single tile. Edwin worked in the hot sun for 2 days like a madman -- couldn't believe it. He got everything right. They cleaned up well too. Here's the kicker. I had a trim piece in bad shape and they came back AFTER they finished and brought me a new piece they configured to fit. They didn't even tell me they were going to do it. And they installed it. No charge! Sometimes the low bid can greatly exceed expectations -- I'm grateful to the guys and happy to recommend them to everyone. read more

Had a section of gutter come down during rainstorm. First Choice replaced within a couple of days at a reasonable price and did excellent work. I would not hesitate to use them again! read more

Ghosted us. They said they would come a certain time for an estimate and didn't show. I tried calling, and no response. Extremely rude. A number of yelp reviews indicate ghosting as well. I would be leery with this guys. read more

Marcelino said he would come by in the morning to give me an estimate. Never showed or returned my text. ‍ strange way to do business.

I love supporting family owned businesses. First Choice was our only choice because the other companies We contacted were not responding. These gentlemen were true to their word. They were helpful in color selection, arrived promptly, and made the gutters look unobtrusive. Great work from these men! I recommend making them your first choice for gutters. read more

My wife and I just purchased a new home about, eight months ago and have been loving every minute of it. Being in San Diego, the weather is almost always sunny and rain is something that very rarely comes to mind. So when it came just recently, I took the time to walk around the house to see if there were any issues that needed to be addressed. While I was making my rounds, I noticed a portion of my roof and a long valley in it. As rain would hit the body of the roof, it would run into the valley, gain speed on its way down, and shoot over that portion of my rain gutter completely. The water was hitting the ground with such force, it seemed to be causing erosion. I immediately started panicking because the last thing I wanted was for the water to gather and get underneath the house. I ran to Lowe's and Home Depot searching for answers and found nothing. Jumped on Yelp, typed "rain gutter" into the search bar and started making calls. No one would help me. They either would say they, "didn't have the time to come out," or they wanted to charge me $200 bucks. Thankfully, I eventually got in contact with Marcelino. He explained what was going on with the roof and how I needed a "diverter." He also took the time to look at his schedule and see they were close to my area the following day and offered to stop by and fix the problem. At this point, I was getting ready for the large dollar figure he would tell me the job would cost. Guess what he told me? No cost at all. I was shocked. His brother came by the following day, fixed my problem and was off on his way. We had to practically force a tip on him because he wouldn't accept it. Businesses and owners like these don't even exist anymore. We are going to have them come back and install a whole new system. If you are looking for rain gutter installation look no further. Thank you Marcelino. read more

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Best experience using them for our raingutters on our two story, new construction home. First Choice provided the most competitive quote around as well. They were very prompt in getting back to us and getting an appointment for installation. I would recommend them! I'll follow up my review once it rains! read more

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This company has really great reviews on Yelp so we reached out end of last year to get gutters installed. We are in the process of getting our backyard landscaping done and the gutters need to be installed first so the landscaper can tie in the downspouts to the drains. I gave them my contact info through Yelp and asked them to call or text but they never did. They no call no showed three times so ended up going with another company. I can't on comment on the quality of their work but I felt it was important to comment on a business that is not reliable. Especially if you need to get gutters installed in a timely manner. Wish I had better news! read more

Never ended up working with them because he ghosted me twice. I thought he would've been great to work with too when we first met.

Ghosts potential clients - very unprofessional. No measurements, no quote, no follow up to say that project would not be a good fit.

One star is for the prompt answer to my call and set up an appointment. Unfortunately this is all I got from Marcelino. I spent 1 hour to drive for the appointment and 2 hours waiting ( trying to reach Marcelino by call and text with no result). Three hours of my time was waisted for nothing. read more

Fast reliable service. Professional job. Would highly recommend. Reasonable pricing. Had gutters installed and with 3 downspouts. They were able to get the job done sooner than expected. Haven't had a rain yet but the gutters look fantastic. read more

First Choice Raingutters - Gutters - Gutter Services Near Me

Extremely responsive and talented. A real pleasure to work with! Would highly recommend! read more

First Choice Raingutters - Rain gutters cleaned and repaired - Gutter Services Near Me

Excellent service! From getting my the quote to the actual work being done - we had no issues. Marcelino and his crew showed up on time, finished the work quick with high quality results. I was in between in two colors, Marcelino brought me the bigger samples and put them on my garage and gave me some time to decide. I would highly recommend First Choice Raingutters. read more

First Choice Raingutters - Gutter Services Near Me

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Great service. Kind. Friendly. Answered right away and come same day to clear out the gutters. See you next year!

Marcelino, owner and operator of First Choice Raingutters came over on the same day I called him. He was patient to listen to my needs, and then during the walk-around, Marcelino explained that it would best to install the raingutters so the majority of water would drain towards the front, as opposed to the back or side yards. That was exactly the same thoughts I had too. The following weekend, Marcelino and his team (actually a family business), arrived on time, and within 4 hours, the installation was completed to my satisfaction. The team was polite, detailed oriented and professionals in their workmanship too. Also each worker was cautions with the garden and vegetation around the home. When job was completed, they were all mindful of any trash remaining and cleaned up the surrounding and driveway too. read more

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Very happy with Marcelino and his crew's work installing new gutters on our place! We purchased a home with downspouts, yet no connected gutters. I contacted Marcelino due to his great Yelp reviews and he offered to come give a free estimate. The day of his estimate, we had about 4 other contractors here and I missed his call. I felt really bad, but he said no problem as he had to go out to a job site. He came back a few hours later and gave us a competitive quote. I had a lot of questions, and Marcelino was very responsive via email. We decided to move forward with him and his crew, and we were scheduled for a few weeks out. Marcelino let me know that if anything opened up, he'd let us know. Turns out that something opened up, and the next day his crew of three came by. They got to work and did an incredible job. Marcelino later showed up as it's a family business. He let me know that if there were any problems, to contact him as the work is guaranteed. He's a very personable guy and great to talk to! 5/5 for this local family company. They are good people, communicate well, and their work is top notch. read more

I had a small job at my house to add gutters to a portion of the back where rain would flow of the roof like a waterfall! Got three quotes, two had the same price (reasonable) and i decided with First Choice! I believed Marcelino was knowledgeable, fair and honest! Great decision these cam as scheduled on a Saturday dod the job quickly and they cleaned up after themselves. Highly recommend these guys for your gutters needs! read more

I am very satisfied with the work provided by First Choice Raingutters. During the estimator's visit, Marcellino listened intently to all my questions and concerns. Marcellino discussed and answered all my questions without any attempt to up-sell other products or services, and the estimate was more than fair. The First Choice installation crew communicated with me in a professional and courteous manner. The crew texted me an hour before the scheduled start time to let me know they were en route and arrived on time. The 3-man crew was organized, looked professional, and worked efficiently as a team. They were considerate of my property and left the grounds spotless when they left. Bottom line; I would strongly recommend First Choice Raingutters. read more

Expensive but they came right away and did a good job so overall happy with the service

They were very quick at giving a quote and coming by to inspect our needs. They came about a week later and installed our beautiful new Raingutters. Very prompt, friendly, easy to work with and would totally hire them again! Thank you! read more

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I had a hard time getting response from a few rain gutter companies when I called first choice I got a response within minutes. Marcelino came to my house. Gave me a quote the next day and asked if I would like to schedule. We found a date that worked for both of us even though I wanted them done sooner. Luckily his team was able to come a week earlier and we now have gorgeous gutters. His team was fast and very polite. read more

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Marcelino got right back to me after requesting a quote through Yelp. After a brief discussion of the particulars of replacing our gutters and downspouts we received a very competitive quote and made our appointment a few days out due to the rain forecast. Marcelino and Vicente arrived right before schedule to get set up. We ended up adding another gutter and downspout to the job with no issues. I could not be happier with the work they did. Professional, communicative, clean and provided a high quality job. I would highly recommend them to anyone. read more

I can't say enough positive about First Choice raingutters. I needed to have my gutters removed for painters, and new gutters installed after, so I really needed reliability of scheduling since it involved other trades. Marcelino was very accessible and reliable, and both himself and his crew (family, which I like) were extremely courteous and punctual. They left the jobsite completely cleaned up, and finished on time and the gutters look awesome. I wholeheartedly recommend Marcelino and his team for any gutter work. Our experience with them was 100% positive. read more

Marcellino and his team were fantastic to work with! I reached out to Marcellino about a quote, and he was able to swing by home the next day. We walked the property, discussed the details of what we were looking for, and he delivered a competitive quote on the spot. More than that, he answered every single one of my questions thoughtfully and with patience. He was incredibly helpful, even holding up color samples to the trim on my house so we could chose the best match for us (just go with musket, it is what he recommended and it looks perfect!). We were able to schedule installation for exactly one week later. The crew arrived on time, and immediately got to work - even in the pouring rain! The crew worked steadily, were friendly, respectful, and worked clean; they were a pleasure to chat with. The final product looks amazing, and instantly gave my husband and I tremendous peace of mind. We were wrapping up, and my neighbor came out to grab Marcellino for a quote for his property! I have zero doubts in recommending Marcellino and his team at First Choice Gutters, and I would absolutely call upon him again if needed. read more

We just had our gutters down & they did a wonderful job. Marcelino was very responsive & we were quickly able to schedule a consultation. He was very informative & made sure we understood our options. Ramiro arrived early on the day of installation & was very quick & communicative. We're very happy we went with First Choice. Our new gutters look great, are exactly what we needed, & the price was very reasonable. read more

Marcelino and his team did a great job. They provided a timely estimate and completed the project sooner than I expected at a competitive price. Marcelino was communicative, professional, and reasonable in how he did business. It rained the night after they installed the gutters and they worked great. Highly recommend First Choice Raingutters! read more

First Choice Raingutters - New rain gutters and downspout - Gutter Services Near Me

1st choice raingutters was JUST FANTASIC. the guy shows up, offers very friendly and courteous service. he even was able to do the gutters right after he gave me the estimate. very well priced, very courteous. i just wish i had more gutter work for him! read more

Marcelino was able to get us in and taken care of seamlessly! His professionalism and knowledge were above standard and his communication with scheduling was great. We will definitely use him for any future projects! read more

Why didn't I call Marcellino earlier? I dealt with leaky segmented gutters in my backyard and no gutter over my garage needlessly for too many seasons. One call to Marcellino and within the week I had two new seamless gutters installed at a reasonable price that was honestly less than I anticipated. I was skeptical when I was told that the gutters wouldn't be painted but could be color match based on my paint color, but the results are a spot on match! Had one minor issue after the first rain and contacted Marcelino and without hesitation he fixed the issue the same afternoon. After the recent storm it reminded me to share our experience and that a very minor investment has increased the quality and comfort of our home. This is a great company to work with fir your gutter needs. read more

First Choice came by or an estimate. It was small job and they did it right away and did an excellent job for a reasonable price. Would definitely recommend them and use them again. read more

We were recommended to Marcelino by our roofer who had worked with him for many years. Marcelino, his brother Ramiro, and their crew did a beautiful job on our gutters. They were patient with our scheduling when we had a delay installing our new roof, and were ready to schedule our gutter install as soon as the roof was ready for them. We had to modify our work order with them the day they arrived to do the install, and again they were accommodating. They had several suggestions and recommendations to improve upon our old gutter configuration. We appreciate their attention to the details, making sure our new gutters are both beautiful as well as effective as possible. And they did it all so quickly! Once they got rolling they finished our large 2 story house in one day. This family business takes pride in their work, and definitely deserves your business! read more

Highly recommend this company. They cleaned out our Raingutters, added a screen on top and sealed everything to made sure that there won't be leaks. Fast, friendly and efficient. Thank you Marcelino and crew! read more

I reached out to several rain gutter companies to get a small gutter install (40') before I tried First Choice Raingutters. I wish I had listened to their name to begin with. Most companies did not return my request. A couple sent one message, then never answered again. One company gave me a quote $200 higher, but could not do the work for three months. Another company gave me a quote $100 higher, then didn't respond when I told them to do the job. First Choice made contact on a Wednesday and showed up the next morning to do the job. The installers were punctual, polite, and did a great job. read more