We had a Moen shower valve go bad at 8:00 pm on a Sunday night. Two team members responded within 30 minutes and installed a new valve at a price almost half of what others quoted. They were professional, respectful, and communicated what they were doing throughout their time here. We will absolutely use them again! Coach Ken read more

First Class Plumbing and Rooter - Shower Valve - Plumbing Near Me - Riverside, California

was professional and gave me a fair, upfront estimate before starting the work. The repair was done quickly, and they made sure everything was clean before leaving. You can tell they really care about quality and customer satisfaction. read more

The work, replumbing the sewer line under the house and to the street with trenchless epoxy, was excellent. As I tend to live in the '70s, I thought the price quite high. Still, First Class Plumbing was super professional and had the job done quickly starting on a Sunday, when the 80 year old sewer finally gave out. read more

My water heater went out on Friday evening and after a weekend with no hot water I gave First Class Plumbing a call on Monday morning. Within an hour, they were at my house and had my water heater fixed at no cost and no service fee. These gentlemen were extremely personable and were willing to look at other plumbing issues in the house and gave me a quote on other services. I will be contacting First Class again when I'm ready to tackle my other plumbing issues. Couldn't have asked for a better experience. read more

I don't know about other people but this company did us right, several times. Fair, reliable and honest. I'm not gonna write a book like other people on here, but if you want a good plumber First Class riverside talk to Mark. Or don't, and pay double. Your money. read more

I had a clogged toilet and they responded quickly. Spencer came out and took care of it in a timely manner. He was very polite and helpful. Thank you to Spencer and the team at First Class plumbing for the excellent service! read more

I wish I had read the reviews before hiring First Class Plumbing. I contacted First Class Plumbing and Rooter to address two plumbing issues: low water levels in my toilets and knocking sounds in the pipes when hot water is drained in the master bathroom sink. After researching the issues online, it sounded like my sewer vents are clogged. I mentioned this to Randy the Technician, and he dismissed my theory. He stated that he would run a camara in my sewer drain and that would tell him what the issue was... He recommended that they perform a spot repair section on my mainline sewer and that would resolve my issues. Despite the service, these problems persist, and I am dissatisfied with the resolution provided. The invoice for the service rendered was $5,500, but the issues remain unresolved. Specifically: 1. Low Water Levels in Toilets: The problem continues, and the water levels in the toilets remain low. 2. Knocking Sounds in Pipes: The knocking sounds when draining hot water from the master bathroom sink have not been addressed, and I continue to experience knocking sounds from the pipes in the master bathroom. I called the company and spoke to Mark and he basically stated that I was trying to take advantage of his company and stated that they have great lawyers. Given the high cost of the service and the fact that the issues were not resolved, I feel that this company is crooked... and the manner in which this company treats its customers after service is rendered is not right! read more

Highly recommended Aaron from here! He was super nice and explained everything to me so I understood what was going on and his the job done ! read more

Stay away from Randy!!!!!!!!!! He upchraged us for unnecessary work. Came to the job site twice smelling like cigarettes! Once I asked to explain the job needed which we paid 7k for, he was rude and said I don't want to keep explaining to you. I told him I'm not a plumber and need proper explanation. In front of others repeated that he isn't going to speak to me and that he already explained it,,,,,Very rude and unprofessional. Use Justin if you can! He's great. Young and professional. I don't see him staying with this company for long. read more

Thank you first class for providing a speedy service and fixing our main line back up. Thank you Justin for taking the time to do a through check and accommodating to our time frames will definitely be calling back for any future problems read more

Dannon from First Class was awesome. I had leak in my bathroom toilet. He repaired the leak quickly and explained what the issue was. Very professional. I'll be using their service again in the future. read more

The positives: the gas valve on my water heater went out. Called First Class and they were able to send someone out to give me a free estimate within a couple of hours. The person they sent out was very personable and knowledgeable. The negatives: way too overpriced. The quote I got to replace the gas valve was about $1250 and to replace my entire water heater was quoted at about $2400. I declined and got quotes from 3 other plumbers and the only one that came near First Class was at $2100 to replace the whole water heater. Ended up finding someone who did it for $1500, they came out same day and did a great job. Cannot believe replacing just the gas valve was quoted at almost as much as what I ended up paying for a brand new installed unit. read more

We had a water heater pilot that wouldn't light anymore and a sensor that popped out. Jacob was very professional, knowledgeable and polite. We decided to replace the unit due to age anyway and he quickly got it swapped out and hot water back to our house. read more

First Class Plumbing and Rooter - Old Water heater - Plumbing Near Me - Riverside, California

Great, friendly & professional service :) Aaron was able to fix our clogged sink and the price seemed fair.

Chip is an awesome professional. He tested my water lines for leaks quickly and efficiently. Thankfully I did not have a leak and I now have peace of mind knowing I don't have a leak in my walls. I highly recommend Chip at First Class Plumbing and Rooter. Thanks! LisaB. read more

Second time I used this wonderful company. The technician Jacob came out gave me a honest quote and had the work done beautifully. My outdoor faucet had been leaking for a while. Not much of DIY guy after many mishaps just leaving it to the professional now. Great pricing and truly awesome staff, highly recommend this company. It's hard finding good honest people but you guys rock!! Thanks read more

First Class Plumbing and Rooter - New outdoor faucet, no more leaks - Plumbing Near Me - Riverside, California

Both Ricardo and Tito are great and honest workers. We got new washer and dryer from Costco and they couldn't hook them up because the valves didn't work/wouldn't turn; told us to fix them and call them back to hook up. Called up a few places which quoted expensive prices. Called up First Class Plumbing and they were super affordable and would hook up the washer and dryer for free so we don't have to call Costco back out, Tito came out and removed the old valves and soldered new ones and did the hook up. Then we had a leaking water spout in the front lawn and leaking shower head so we called First Class again and Ricardo came out. He answered all our questions, even checked under the house in the crawl space as we were concerned that we might've had a leak that sprayed water down there/behind the wall. He fixed the water spout and attempted less expensive fixes on the leaking shower head instead of unnecessarily replacing the shower cartridge that we had just replaced last month. Will definitely be going to First Class Plumbing for all future plumbing needs. read more

Plumbers are super busy and just to show they are in high demand. After a leak and after waiting for mold removal for week without water... I needed to repair a pinhole leak on a copper wire. FIRST CLASS came to our rescue and fixed our pipe the very next day we were able to get back in the house... Price was very competitive with others but being able to provide us hot water and was extremely fast and professional. I gave 4 stars cause, We also had them change our ball valve but I wanted a gate valve change to the ball valve was probably a miscommunication on my part. Either way it was done good. Thank you Valerie and Rick read more

First Class Plumbing and Rooter - Top part of copper repair - Plumbing Near Me - Riverside, California

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Amazing customer service and transparency. We believed our home had a small problem because that just needed to be snaked because we had already had another company come out and tell us our pipes were "fine". Long story short our small problem turned into a pipe having to be replaced. Kevin, Manny & their team were amazing, walking us through the process, showing us the issues and answering any and all questions. They did everything in their power to attempt to fix the issue before letting us know all options had been exhausted and changing the pipe was the last and final option. We highly recommend this team and they'll be the only team we work with moving forward! read more

Awesome customer service!! Our technician Justin was amazing. He was timely professional and reliable. I highly recommend him him for all of your plumbing needs. read more

First Class Plumbing and Rooter is a good company with knowledgable, friendly workers. I called with a really backed up kitchen sink problem and they came out the same day and fixed it and now everything is perfect. I trust this company and felt their prices were reasonable and if needed, I wouldn't hesitate to call them out again. S. Rexroat read more

Put a request out on yelp multiple companies texted back but First Class plumbing followed up on their text and where able to come out within the hour. Jacob went over what needed to be fixed and suggested a pressure valve regulator since the water psi was 120, said the job would take no more than 3hours, gave me a fair quote similar to others I received and asked him if they offered a military discount which they did that sealed the deal with me. Jacob finished his work under 3 hours was polite and respectful went over everything he did. Overall very pleased with service and job they did. read more

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I had them come out and give me an estimate on a tank less water heater. The two young men were very nice. But they are waaaaay over priced. They quoted me $6,000.00 . I had another plumber do the work for $2500.00. Including heater and labor. Get quotes!!! read more

Called last night regarding an issue with our backyard drain line. Schedule an appointment for the following morning. Shane arrived right on time. He was a huge help and an awesome guy. He went way above and beyond to help us out. I highly recommend that you reach out to First Class Plumbing and Rooter and request Shane to be your technician. He's a stand up guy and deserves to be recognized. read more

My tenants called me at 6:40 am to let me know one of the restrooms in our rental had a leak. I called First Class Plumbing and the owner Mark got back to me right away. He sent out his technician Humberto from Riverside to Rancho Cucamonga and by 8:30 am they had already assessed the situation, picked up parts that needed to be replaced and in no time the problem was resolved. My tenants said Humberto was very efficient and by 10 am they were done. This is the type of company you want on speed dial for your home and your rentals if you have rental property. Fast and efficient! read more

This company is very, very bad in management, doesn't keep up with schedule, many customers complaint the very high quotes (please read the 1, 2 and 3 start rating). Doesn't respect customers. I do not recommend. Stay away from them if you don't want to waist your money. read more

Thank you so much Tito with First Class Plumbing. You took care of our sink issue today fast and efficiently. The cost was very affordable as well. I highly recommend them. Thanks again, Janis Morris read more

First Class Plumbing did a great job at replacing my main water line. Manny came out and gave me a free estimate. It wasn't the lowest, but the other companies that were slightly lower, all gave me the impression that there would be surprise fees along the way. Everyone at First Class was clean, friendly, and professional. They were easy to work with and accommodated my concerns. read more

Drain clogged in the morning. Sent request for quote to multiple plumbers. First Class was the only plumbing service to respond with a quote for basic drain snaking service. All the others practice the we'll-give-an-estimate-once-we're-there bait-n-hook scam. This is the reason I went with First Class. They came same day and charged far less than I was expecting. I gave Rick a healthy tip for a nice dinner and a beer. Will definitely keep them in mind for any future plumbing needs. read more

Jake was fantastic and fixed our kitchen leak quickly. We were going to try and do it ourselves (Lol), but so glad we decided to call First Class instead. Thanks Jake! You'll be our Go-To from here on out. read more

I called First Class Plumbing for a leak detected on our garage stucco/concrete. They were recommended to us by friends. Valerie answered the phone and scheduled a visit the same day around my work schedule. She was very friendly and helpful on the phone/email exchanges. Raul discussed possible reasons of the leak and our repair options. Unfortunately, the leak was too far down for a simple repair, so we had to re pipe. Raul was so patient with me and my husband. He answered our many questions in detail, therefore, we had confidence in him. One star off due to the following: Raul arrived with his team the next day and worked very late into the evening. I was concerned that they were getting tired and I suggested they return the next day as I did not want any compromise in quality of work. The other plumber mentioned he had a job the next day so he needed to finish the piping and Raul will return the next day to complete the rest. They informed me that they were completed and left for the night after putting the water back on. Unfortunately, they didn't check for any leaks prior to leaving. Water was leaking inside the wall so I promptly called Raul. He came back, turned off the waterline, and helped me clean up the water leak. I was not happy that this happened, so I discussed with Raul that I planned to review progress check points. Perhaps, reviewing job length to account for unexpected issues would help prevent situations like ours. Raul returned the next day with new parts. He was very apologetic about it and he was happy to show me progress points of the job. I really appreciated Raul making things right and the quality of his work. They stand apart from other plumbers because Raul fixed our drywall and stucco (one stop shop). Thank you Valerie and Raul! We will use them for future plumbing needs! read more

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The two gentlemen who to fixed my pipe were courteous and friendly However, I am disappointed with the integrity of the company at hand. They quoted me $750 then after negotiating we settle on an agreement ($350) because of this i wont be doing business with them anymore Honesty count, always. Even so paying $350 I think was a lot for the job, but I decided I needed this done and they were already there. regardless, I respect people who are honest and fair and I think $750 for the job was not fair at all. Valerie was very attentive over the phone and so were the two gentlemen who came to my home because of this I gave them 2 stars. read more

I have used this company quite a few times in the past and even tho we started off on a side note. The owner and everyone behind him stepped up and has taken care of the situation. They went above and beyond to ensure the problem was taken care of. I truly appreciate the support and thank you and your team for taking care of the job. I appreciate you!! read more

Best bid for sewer line replacement. Best warranty. Done in two days. Hard working crew. Polite. Showed up early (called first) read more

Dakota was great, drain problem was resolved. Arrived on time and job was completed quickly

Raul and Moses did an excellent job in hydrojetting my bathroom plumbing line. They were expeditious and very careful in their execution of removing the clog and cleaning up the worksite. The price was extremely reasonable wherein other plumbers wanted to charge double. I would definitely use them again. read more

Outstanding service, the whole team is very professional, and easy to work with. When our sewer line was clogged, they tried everything to clean it out. They thoroughly explained everything and pinpointed the exact location before digging it up, to discover the pipe had crumbled. They went out of their way to work around our schedule, including staying late at night to work while my business was closed. They kept me updated with pictures of all the progress, and completely cleaned up after themselves. I have finally found honest and reliable plumbers!! I Could not be happier with the end result! read more

First Class Plumbing and Rooter - Plumbing Near Me - Riverside, California

Very prompt and professional. We called and Tito was there within an hour to give an inspection and quote. The next day thought we had the same issue within 30 minutes Tito was back only to find out the leak was coming from our neighbors yard. read more

Of course right before I list my house for sale after relocating for work I find out I have a major leak pop up!! I called First Class again since I had a good experience with them. I was connected with Rick who went above and beyond to work with me, my wife, Public Works, & his technicians to identify the problem and fix it. Rick was very flexible, communicated well (even sending photos), and did everything to help resolve my issue. I felt helpless being so far away, but he handled everything for me and charged me fairly for all they've had to go through. Rick's follow-through separates great service from just good. read more

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Excellent, on point, flawless service. Technicians arrived on time, very professional and affordable prices! I highly recommend them! read more

First Class Plumbing and Rooter - Replaced leaking water valve in no time! Clean service, great communication, fast respond - Plumbing Near Me - Riverside, California