I originally posted a review that was less than favorable for this company. I was highly…read moredisappointed and dissatisfied with the process. Immediately following my post the owner of the company stepped out and was accountable for my customer experience. Not only that, he contacted me directly to listen to my concerns and proposed a number of ways to make it right. In addition, he had his best service tech and team come out to inspect the work and make any improvements necessary. I was very impressed by that and the follow up by his team. He continued to reach out to make sure I was satisfied. That's how you run a business and I am pleased to give him and his company the highest rating. As he mentioned, they're not perfect, but they made every attempt to get it right and make sure I was satisfied.

Wonderful service!…read more Jacob came out not long after I called and did the initial walkthrough and proposal. Very helpful and knowledgeable. Today Travis and Justin did the squirrel removal/barrier process. They also were professional, friendly, and knowledgeable. I really appreciate their promptness and their assistance in dealing with this problem. I highly recommend Breda in Loganville. Superior staff!

Been using them for 20 years and have had wonderful service. They are always responsive and do a…read moregreat job. I've never considered changing.

I scheduled an inspection with Lookout Pest Control for Friday, 11/07/25, and the experience was…read moreunbelievably unprofessional. When Alex called to discuss my appointment, he cut me off as soon as I began describing my situation. Instead of listening, he told me I "needed to see a doctor" and that there was nothing they could do. He did not give me the chance to explain that I had already seen a doctor and been medically cleared. His dismissive attitude was rude and completely inappropriate for someone in customer service. I then called the corporate office and spoke with Bailey, who told me this was not how their company treats clients and that she would look into it and call me back. She seemed to respond, but the next person I spoke to was Johnathan, who made the situation worse. On his first call, he insulted my intelligence by telling me my building had extermination services, even though I was trying to hire my own independent service. On his second call, he flat-out denied service entirely. Despite having an active pest issue, they refused to even come inspect the unit, give guidance, or attempt to help in any way. I was also told their treatments were "watered down" and that I could buy stronger products at Home Depot--so why even hire a professional? This is how they treat someone actively seeking help with an ongoing infestation? Dismissive, unprofessional, condescending, and unwilling to provide service. I strongly do not recommend using Lookout Pest Control. Save your time and money--go elsewhere.

Whatever they use to control/kill insects in our house works well. The only rare bug we find in the…read morehouse are dead. If there are new problems that crop up from time to time they schedule a revisit promptly for free. We use them for termites as well and so far no issues.

As much as I've tried to give this company the benefit of the doubt, they continually lack in…read moreservices. I have never had a pest control company not provide de-webbing as part of my service. My garage is full of spider webs as it's been almost 3 months since last treatment. (That's another thing, no monthly visits unless I call back in for re-treatment. Despite requesting the service specifically, I was just told that is not a service they offer (inside the house). Time to look for a new company.

I highly recommend Vinny and his team. From the moment of contact they were professional,…read morecourteous, fair and professional. They treat each job as if it's there own home. They go to the next level to ensure your problem is handled and eliminated. The customer service is first class staying in constant communication, educating their customers on the process. It's the kind of service you hope not to use but when you do, you want a Company like Critter Stoppers to handle your job.

I had such a great experience with Vinny. He was totally dependable, came right out and made sure…read moreto check on a possible raccoon situation in our attic frequently. He is super friendly and nice to talk to and made sure to communicate with us regularly; he's been checking our traps many times throughout the past couple weeks and told us he is available quickly whenever we hear commotion. He made sure we didn't patch up the hole too early to prevent the animal from scratching it's way back in and sealed up many smaller holes around the property. I live overseas, but I went with the one year guarantee for this property and I definitely feel comfortable now, as I fully trust he will come right out if needed. I will definitely contact him for any other pest issues in the future, highly highly recommended!

Donovon does a great job in spotting problem areas. We had a problem with moss and he figured out…read morewhere it was. He does a great job.

I would give zero if I could. We switched over to both pest and termite 1.5 years ago. I fired them…read morefor pest control in November and still have them for termite for another 2 years since we prepaid. It has been a nightmare with the scheduling. Always have to change the appointments, which has been hit or miss on the rescheduling. I often get notifications 24 hrs before they are showing up and not the 3 day notice as advertised. Or you get the notice after hours when the office is closed. The termite guy tried to come two months early and I had to push back. We had a date scheduled for him to come and he tried to change it again claiming we never agreed on a date. Overall not a great experience and I have switched to doing my own pest control.

Quick, professional service from booking to job completion. Travis and Jonathan L. got my…read moreappointment set up and quoted quickly with work starting next day. Special thanks to Michael T. and Jason D. for their outstanding work and commitment to securing my home from future unwanted raccoons in the attic! Highly recommend.

They actually answered my question! Terminix and some of the other big companies had a automated…read moreanswer. I don't want an automated answer. I want someone to actually read my question and answer it directly. This company did! I will be contacting this company and inquiring about the details of their service. I will update this review.

I would give 6 stars if I could. I initially had Safe Haven out for a wild life issue and was so…read moreimpressed that I signed up for their Premier bundle. The professionalism is top notch and you can tell these guys are highly experienced.

From the owner: We’re a local team of pest and wildlife experts with over 30 years of combined experience. Our…read moremission is simple — to keep your home pest-free while delivering the kind of service you truly deserve. When was the last time your pest technician took the time to really explain what they were doing — and why? At Safe Haven, we believe you deserve more than a quick spray and a wave goodbye. This industry has settled for “good enough” for too long, and we’re here to raise the bar. Our goal is to bring back the gold standard of pest control — honest, thorough service that gives you total peace of mind.

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone