Update: 10/15/25... owner immediately responded and apologized for my experience. They had a new…read moreemployee and he addressed the concern with her. I really appreciate owner response and made things right. Back to supporting my favorite restaurant in Helena! Original post: 10/12/25... It's Sunday 10/12/25 4:33pm and they close at 5pm. I called to place an order and it was too late. What??? I have placed orders several times and never had a problem. I literally live 5 minutes down the road and it's too late?

We love having Refined to Go in our community! The food is always exceptional and the owner is so…read morekind and talented. We enjoyed the wedge salad and fish tacos today. Everything was seasoned or sauced immaculately. We did request fries as a substitute when we placed our order but still received the cumin chips alongside our fish tacos, so make sure you check your order before leaving the restaurant!

Stopped at this location during a road trip, I have been to Champy's in Chattanooga before. Was…read moreexcited and the food/ambiance was good as usual. Only concern was I asked for Champy's sauce with the tender basket, looked at it in the parking lot and noticed it looked like their honey mustard instead. Tried it, confirmed it tasted like honey mustard, then went inside with my receipt asking for it to be switched for Champy's sauce. Spoke to a waitress (not the one who helped us at drive thru) and I explained that I wanted Champy's sauce. She said "uh huh" confused and I held up what I had saying it tasted like honey mustard. She said yes Champy's sauce is honey mustard based. I told her I've been to (and worked as a teenager) at Champy's before in Tennessee and the color was more yellow than the orange I'm used to (like they added too much honey mustard) and again it tasted exactly like honey mustard. She explained that the Champy's sauce (and red heat) recipe was different at their location. I took her answer and left. Not sure if I indeed had honey mustard (they come in the same containers) and she didn't want to double check or if their Champy's sauce recipe really is just primarily honey mustard. I think the people of Alabama are missing out though on the champys sauce from the original location in Chattanooga, not sure why there is so much variation between locations. Other than that, everything was great!

This is some really good fried chicken. Great skin, super fresh, moist, all the things. We split…read morethe 3 piece dark meal with fries, and it hit the spot. I had a nice, crispy diet coke. We had the hot tamales to start, which were pretty good as well. The atmosphere is very kid friendly, and service was good. They've got a full bar. I'm not normally all the way out in Alabaster like this, but would definitely come here again.

The beef tips were full of flavor and very very tender but still held its shape and was in chunks…read more The veggie were good and the Mac & cheese was a step up and had a little heat to it. The people there were super friendly and very interested in my experience. The restaurant was clean and inviting. The star was a random decision pineapple pudding, it's like banana pudding with pineapple must must try...

Delicious chicken tenders and burgers. Fries were great too, and the banana pudding was yummy…read more Service was fast and friendly. The venue is small without a ton of indoor seating, but there is a nice little covered outdoor area.

The food was really good, but we chose the curbside pickup when we ordered. I wish they had an…read moreoption to just order more fries but the only way to get regular fries online is with the burger. You can't order extra. When we got there we called the number on the sign but no one ever answered. My wife had to go in and pick it up. They did not have a lot of cars in the drive-thru or parking lot when it happened.

If I could leave zero stars I could. The older blonde woman looked at our ID's and immediately…read morekicked us out because we have out of state licenses. We paid $30 for an uber to get here just to get kicked out. Wish I could get my money back.

Service is 10/10. Food is 10/10. Jake Dial music is 10/10. I loved spending my Sunday afternoon…read morehere! I will be back for that chicken wrap any day!

Nettie B's brought their food truck to a local neighborhood, so I thought I'd give it a try…read more I got the Chicken Philly and fries. That sandwich was *packed* with meat. The photos don't do justice. Staff was super nice, though I know they were roasting in there with the summer weather. Look forward to seeing them again nearby.

Oh, the food was amazing. I got the quesadilla burger (plain, except for the sauce) and the fried…read moreokra. Never had a burger trapped inside a cheese-filled grilled quesadilla before. And that burger didn't stand a chance -- I savored every single bite. And the okra? The perfect compliment. It was fresh, battered with just the right flavoring, fried to the perfect balance of soft & crunch. And that container was packed with it! The service was on par with the food -- it was a joy chatting with Ms. Nettie B and her daughter. I know it must have been stifling inside that truck with grills grilling and fryers frying in full force, but they were both so pleasant! Mouthwateringly scrumptious meal. Customer service excelled. If you ever see this food truck parked and open for business, do yourself a solid and stop. You'll thank yourself for it.

We love to go to this location at lunch time. Great menu options. We have fallen in love with the…read moreUltimate Sampler (now including the new cheeseburger sliders)! Fast and friendly service. Lots of room, both tables and booths, with TVs everywhere to watch whatever you are interested in.

Ordered take out and it was prepared very quickly and was what would have been expected in…read morerestaurant. The restaurant seemed pretty full with football on all the tvs. BWW gets 5 stars because you know what it is food and taste wise but can lose based on the other factors. Only compliant was the way to order through DoorDash versus just the website.

I have sat down multiple times to write this review and I've deleted it because I can't seem to…read morefully express how amazing this business and these owners truly are. My family and I visited this restaurant after my doctors appointment a couple of weeks ago, we are not from the area we actually live in Gadsden so it was our first time trying this restaurant. Let me just start out with this the food was absolutely delicious. I don't have much of an appetite these days and I. An honestly say I finished almost all of my food and ate until I was stuffed and that isn't something that happens very often. Each member of my family was happy with their food and was already planning out what they would order when we come back after my next appointment . I just opened a Farm Stand in our home town and while we were sitting and eating I spotted a mixer that was sitting off to the side with some other supplies. If you know anything about industrial mixers they are far from cheap I had been looking at a few in the $500 range so I thought I would just check. I asked the guy upfront if he could ask the owner if it was for sale and if so how much he was asking. The owner came and spoke to us and I quickly realized that the mixer he had was way more expensive than the ones I had been looking at and I told him I was sorry that I couldn't even give him a fair price after looking up the kind he had . He looked at us and gave me a price that was astonishing to say the least , but I still didn't have that much at the moment. He told me to give him what I could and then pay him later when I had it for the rest. This is a man who has never met me he had no reason to help me besides just being kind. When you hear this man talk about helping others and community he means it, it's not just talk to make him sound good. I left his restaurant that day with a mixer that was several thousands of dollars. So I say all of that to say this Alabaster and surrounding areas yall are truly blessed to have a business that not only has amazing food but has amazing people who truly care about others, and from personal experience I can tell you they don't have to have known you for years to treat you like family. We will be making this restaurant part of our stop each time we come through. Thank you again for blessing me I can't tell you how much it has ment!

I had the chicken sausage po boy the whole meal was delicious and as always above expectations…read more The quantity and quantity was exceptional. I took the order to go and it was still hot. I can't wait to be there again.