My tire wasn't good to be patched, I took it to a couple of places and was told to get 2 new tires…read morefor over 200 dollars each. Someone recommended tire man and i got a nice used tire of the same stock brand for $50. Service was super fast and no wait. They also do tire patching when it can be patched.

Yesterday I bought used tires for my Pathfinder which seemed like a good deal at the time. I was…read moreextremely disappointed when I got my SUV on the highway and found that I could not go over 60mph without very heavy shaking. I was thinking I got screwed and would have to fork over more money to replace the tires. Fast forward to today, I brought my Pathfinder back to Tire Man thinking that they would do nothing about it. Boy was I wrong! Tire Man took the tires off and spent some time balancing them to perfection! They asked for nothing and fixed the problem without hesitation! I was back on the road in less than 30 minutes, no shaking at all, smooth ride, not worried that made a big mistake. I would highly recommend Tire Man to anyone! Great Experiance!

What a terrible experience. I signed up for an appointment online, when I showed up, I was told…read morethat there were no loaner vehicles. I was there for a very simple, straight forward service, so I simply took an uber to my office and figured I would do the same to come back. After not hearing from them all day, I called around 4PM. No answer. Someone called back later, announcing that they didn't actually have time to even look at my car! It was there for 8 hours and they didn't even look at it. So they told me that they would look at it the first thing next day. The next day goes by, 4PM comes around and they tell me that in order to fix the very minor problem, they will need to keep the car through the next week! What? This was simple windshield re-install, it should not take 5 days! I picked up my car, and took it to my local autoglass place, they replaced it, I ended up paying nothing out of pocket and it took a couple hours instead of a week. Service goes hand and hand with purchasing a vehicle now-a-days. With all the computerized aspects, you can rarely fix something yourself. You'll need to deal with service at multiple times during the ownership of your car. This experience made me thankfully I haven't had a serious problem with my BMW yet, because clearly they would not be up to the task. I will be thinking twice before I purchase another BMW.

I purchased a used certified BMW at Peabody BMW in December 2024. I was very pleased with the…read morepurchase process and the staff. This week, I took the car back for an oil change as indicated. As I arrived and drove into the service area, the staff were courteous and welcoming. I was directed to meet with the service advisor shortly afterwards. The schedule oil change, turned out to be more than an oil change and included the replacement of several non oil system related filter filters and spark plugs. Total cost was $765! Some oil change! The car has 30,000 miles and this was the scheduled 10,000 mile oil change. I asked the service advisor. why a certified BMW purchased six months ago, with 30,000 miles needed such an extensive service. He was unable to help me. I asked him if he could provide a list of the Service intervals with anticipated service requirements. He referred me to the my BMW app which we both discovered was not connecting to the BMW server due to a server issue. I asked if he could provide me this list, but he was unable to do so. Additionally, and this was my fault, I anticipated an oil change to be rather brief but I was told it would be at least 90 minutes. The service center at Centennial Drive is very nice center that accommodates very nicely waiting customers. But I think more attention should to be provided to the customer seeking more information about the service.

So sweet and patient ! Jay was Awsome thank you! Was a good hall from home and he took care of me !read more

I was so grateful for the extra help I received from Cassie when I visited today. She was so…read morehelpful and made my day.

Had the convertible top replaced on my Jag last year and stored the car shortly thereafter. Took it…read moreout of storage today and got caught in torrential rain on the 1 hour ride home. No leaks, wind noise or buffeting at speeds over 70mph. The top was a perfect match to the original and Allen's top actually fit better than the original. Great work.

I have gone to Allens Auto Trim with our Hondda VTX Trike 2 times…read more They are Very Personal, Easy Going, You don't feel like your in some kind of atuo mechanic rip off, Luke the mechanic does a great job and can be trusted. Thanks For All The Great Work! Lori Gaudette Buy Your Tickets Here www.BuyYourTicketsHere.com 603-624-1776

ZERO stars if I could. Don't go there. Go to Auto Zone…read moreacross the street instead. Brought in oil to recycle and they pointed me toward the back (creepy) to empty it myself. I have a bad shoulder and couldn't lift the canister high enough...they acted like they didn't know how to do it. Wth. Walked out. Surprised they're still open. Go to Auto Zone...they take your canister, empty it and bring it back to you while you shop, with a smile on their face!

I went there today around 9am to find out how much a battery would be and ask about my engine light…read moreand a young lady helped me she offered to come out to my car check what was going on she plugged the machine in and to me I had a miss fire and she explained to me that it could be spark plugs or ignition coils I told he I was going to my mechanic but she did offer phone numbers of mechanics that advanced deals with you that are responsible and good prices she also checked my battery and it was fine but did also offer a free replacement install she was so sweet always smiling and kind she made me feel welcome in to the store ask when I walked in how can I help you it's great to be helped by kind people

Visit Date: Aug. 1-2, 2024…read more I don't normally leave reviews, positive or negative, on many establishments unless I've had a noteworthy experience - and boy, I had an incredible one with the O'Reilly's team in Salem, MA! TL;DR: The team at this O'Reillys ensured that I was safe, supported, and heard. They went above and beyond in a time of need and were some of the best people I've ever encountered - especially as a solo traveler. Story Time: This year, I took a sabbatical from working as a surgical/transplant ICU nurse in the city of Chicago due to experiencing burnout. Especially through nonstop care of patients through Covid. With some time off, I embarked on a solo camping roadtrip to explore the New England region of the country in hopes to grow and challenge myself as an individual, meet and make connections, explore this beautiful part of the country, and have memories that lasts a lifetime. On August 1st of this year, nearly halfway through my roadtrip, my trusty station wagon with over 200,000 miles, finally decided to give me issues. My starter motor had failed and my battery light turned on in Rockport, about 45 minutes away from Salem. This was the only O'Reilly location that had the parts I needed. So that's where I went! Upon entering the store, I was greeting with warm welcomes from the team. I had explained my situation and kindly asked if it was okay to attempt to fix my car right in front (knowing that some stores will not allow this). But the team understood my situation and allowed me. At the time, fixing my car out front was the only solution I thought of in order to get back home, a mere 1,000 miles away. By the time I tried to fix my car, it was around 2-3PM, 90 degrees, sunny, and without any clouds in sight. Now you could probably see that I was drenched in sweat, working in a steaming hot engine bay, and fatigued. Which was all true. Without asking for more than the approval from the team, one by one, different members came out through their door, offering me an ice cold bottle of water, giving words of encouragement, or simply making sure that I was still okay. And that's what made all the difference to me, a stranger attempting to traverse a completely unknown part of the country. Without Victor, Adam, Edward, Derek, John, Thomas, Jennifer, and the rest of the O'Reilly's team at 142 Canal St., in Salem, MA., I wouldn't have had the perseverance, willpower, and support that I needed to get my car back on the road. So here's my utmost and warmest thank you. Thank you for turning one of the worst experiences I've had on this roadtrip to easily one of the best ones. Thank you for being present in supporting me and ensuring that I was safe. And thank you for being some of the nicest humans I've ever met. Keep doing what y'all are doing! Until next time my friends, John

I have worked with O'Reilly Auto Parts in Salem MA for a long time. I am a customer and they are…read morethe best auto parts store around with great affordable prices and big inventory stock with a lot of parts you cannot fnd anywhere else. Many Thanks to Jen, Derek, Tyler, Mike , Sean and the rest of the staff that works there. They are professional, polite and very knowlegeable of the parts that they sell. Thanks very much, DC