Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.

Okay -- I don't buy anything (yet) but they have EVERYTHING and the guy who was running the store…read morewhen I showed up (after they had closed) was perhaps one of the nicest guys I've met. Good lord. What a pleasant informed and helpful guy (Brian Smith). If I buy something it would be mostly due to that guy! Give them a try.

Friendly and knowledgeable sales personal! Beautiful store with many different options .read more

TRUE screwed up and wound up shipping two treadmills to me from two different distributors. They…read morewent ostrich on me and while acknowledging their error did nothing to remedy it. Busybody took care of the error by buying the extra treadmill and reselling it themselves. Thumbs down on True and their field manager for going full ostrich after their admitted mistake. Thumbs up for Busybody for correcting the problem.

I purchased a $4,000.00 tread mill and called to get status on Tuesday of last week. Jarod 'the…read moremanager' never called me back. Now, it's Saturday and I called and he still can't give me a status and was very rude. These people need a stern lesson in customer service. As the previous review said...Once the have your money, your on your own.

I ordered a bicycle online and I needed one with better back support (after having had back fusion…read moresurgery). I spoke with Dan and he suggested I come in and look at a few bicycles. He was extremely knowledgeable and understood how important this was to me. He made the exchange very easy and Jay in their shipping department was just as nice and made the return and delivery so easy. The customer service is amazing. Plus when you walk in they have an amazing inventory.

From the owner: Our Philosophy is unique in today's fast paced world, we understand that for successful results…read moreyour fitness equipment has to fit your personal needs and one size does not fit all. Our staff is experienced in the fitness industry, many of employees are former athletes and personal trainers and are committed to taking the time to help you find the right equipment so you can achieve your fitness goals. We carry top of the line, industry leading equipment. Brands we carry include: Precor, True, Octane, Spirit, Inspire, Waterrower, TRX and more. We offer treadmills, ellipticals, exercise bikes, strength equipment, barbells, dumbbells, benches and more. Most locations also carry both new and pre-owned fitness equipment.

They did not pay me my first week of work . Managers just sit on their ass drinking beer . Nothing…read morebut cigarette smokers . Machines are not worked on right at job sites

First class experience! Every touch point throughout my buying experience was as promised. From…read moreobtaining the initial quote to receiving shipping instructions - constant clear communication! Exceeded my expectations! A satisfied repeat customer.

I bought a machine from Craig. He was wonderful to deal with; very kind, knowledgeable, and…read moreresponsive. We picked up our machine and were accidentally given one box to one model and one box to another model. Craig really went above and beyond to make it right by having the correct piece delivered to my home and professionally assembled by one of his employees (who was also very nice and pleasant). I've had the machine for over a month now and it's working great with no issues. Definitely recommend this company!

I got great customer service by Eric and great work done on my two ellipticals. One was a new Life…read moreFitness elliptical and one was a old model life fitness elliptical. I am very pleased at the way they work now! I got the work done by Daniel and he knows how to find the problem in your machine. He also knows how to fix your problem on your machine.

Came in here the other day to kill some time before my lash appointment around the corner. Walked…read morein and was welcomed by two gentlemen walking by. Everything was arranged into name brand categories and one side was men's and the other was women's. Found an under armor quarter zip on sale that was a good price and really cute, as well as a new yeti tumbler for work. I shopped for a good 30 minutes before checking out. Overall, it was a pleasant and peaceful shopping experience. I'm sure I'll stop in before my next lash appointment.

Golf section is usually decent but serviced by a kid usually that could not break a hundred. Not a…read moregood place to ask questions but is a good place to buy a dozen balls while your wife gets yoga pants and some new Hokas

I came here a couple of weeks ago with hubby. He was looking for a new pair of waders. The store…read morewas clean and well stocked. He was torn between the medium and large size. I guess you size these based on your foot size. Usually he wears a medium but due to the shoe size he bought a large. I like that they have one checkout line and you are called to the next available register. Our checker was a pleasant young man. After purchasing and trying them on at home, they fit in the feet but were huge in the thigh/midsection area. He decided to return them. About a week later, we made a return trip and the return process was very smooth.

Because I cannot find the Academy Sports and Outdoors in Celina, TX which just opened I am leaaving…read moremy review here because I will never be back to another Academy Sports+Outdoors store every again. I had one of the worst experiences in this store on Tuesday evening August 25th that I have ever encountered as a shopper. I spent over 500.00 for this store to sit there and try and sell me on there credit card promising 30.00 off plus and additional 20% with not strings attatched. I hesitated and finally decided for nearly 100.00 off I thought it would be worth it. They came back to me only to tell me I would have to wait 14 days to see if I was approved and couldn't sell me what I bought and would have to come back in 14 days. I didn't want to do that. I asked them to just cancel the credit application and let me pay for it with my credit card. They wouldn't allow me to do that either telling me I would have to come in 14 days later to purchase my stuff. The management was too lazy to work with me and devise a way for me to purchase my stuff after spending an hour and a half in their store. Never shop at the Celina, TX store. I wouldn't advise it. That was the most embarrassing situation I have ever been put in. Lowes did the same thing to me except they accepted by credit application in 30 seconds and allowed me to purchase the stuff as credit on their credit card. I could care less if I was approved or not but they could at least been upfront with me about it. They questioned my 350,000 household income, which I make. I own a home in the community, I have great credit, I work a great job, I'm an accredited investor so there should be no questions of my financial background. Even if they had a question they don't have to go around the store and hounding those of us shopping to get in on their specials and those specials are only good for people applying for their stupid credit card. The store manager had no interest in working with me. I told them they could keep their merchandise, I didn't want it to spend a dime in their store to be treated like that. Again, they would not even allow me to pay for the merchandise with a different method because they would have to back all the sales out of the PLS system, the registers they use. It was going to be too much work with them. I hope it;s worth losing a customer over. Probably not but I'll never be back. This was the Celina, TX store. As soon as it is on Yelp I will make another post about Academy.