I recently had a frustrating experience at your store. There were multiple employees working in the…read moreexchange/returns area and at self-checkout, but only one person available at the main checkout lane, where the line was very long. I asked if I could be helped at self-checkout and was told I had to use the main checkout lane. I then went to the exchange/returns counter to see if they could assist, but was again told no and directed back to the same long line. This was confusing, especially since I've been helped at both self-checkout and the exchange counter in the past. I understand that there are policies in place, but the current setup doesn't seem efficient or customer-focused. It would make more sense to allocate staff where they're most needed, especially during busy times, to better serve customers and reduce long wait times. Because of this experience, it honestly feels more convenient to shop online rather than deal with in-store inefficiencies.

This Target still has a snack bar ! What !!!!? Did I just step back in time ? They have the ready…read moreto go pizza,fountain drink and icee machine. No popcorn or dogs though, that I saw at least. Great service ! The cashier was so friendly. I am trying to stay away from Target as trying to save more. Target for me is dangerous as .. some things are cheap so I buy 20 of those "cheap things." No control. Really organized and clean. Plenty of parking.

What a nice Kohl's store. A terrific selection of men's and women's attire and home goods etc. The…read morestore is clean and well organized. The clearance items are priced to go and the sale items a good value as well. The customer service was terrific and the ambiance pleasant. Good products, value and service. Recommended

Made a return and Carlos was AWESOME!! It was our first time returning an Amazon package and we…read morewere not prepared. Carlos helped us out and was so patient. He is super friendly and has great customer service! Khols is lucky to have e Carlos! Thank you so much!!

I love this TJ Maxx but I could not believe the condition of the women's bathroom on Sunday! ):read more

Shopped today 4/16/26. Check out line was about 6 customers deep with two employees working the…read moreregister. It was very very slow moving. So slow, that I had to leave the line, ditch my cart full of $100+ of items and walk out in order to be somewhere else on time. I was able to come back later and found my ditched cart still there. I reentered the line and was next customer to pay with one employee working the registered. While I was waiting for someone in front of me making a lengthy return, 7 customers piled up behind me. Coco C. (The coordinator) made eye contact with me and saw me waiting to be rung up. May of us in line were commenting how slow the check out process was as Coco organized shopping carts while a long line formed. 8 customers in line, one active register, and employees who are free to ring people up. In a world where Amazon is king, and online shopping is convenient, why would I waste my time shopping at stores like TJmaxx when the service is horrific. This TJmaxx is losing sales in just its check out process alone.

Jill is the best she always points me in the right directions and helps me handle any problems I…read moremay have in the store she always greet me so nicely and makes me feel right at home honestly sometimes I come to the store just for her blessed hospitality . Wooooo Jill for mayor!!! Lol

Okay so I am not a Walmart girly BUT on occasion and for convenience I've made quick stops to this…read morestore a few times now. Over this last year I've been here at least 5 times and more often than not I've left impressed. I would definitely come to this Walmart over my location city Walmart. The one in my city is really challenging to park in as the lot is always super busy and they are short staffed. Not at this newbury park location though! My biggest pro of this store is they seem to always have multiple registers open. I am so grateful for this. If they are busy they are busy but it feels a lot better seeing 3-4 registers open most times I come compared to 1-2 at my local store. I also appreciate this store as it's pretty clean and organized. I can often times find staff stocking and in the isles if needed. Also as I mentioned above, good parking! The reason I docked a star is primarily because of quality of some items and quantity. Their meat department isn't my favorite nor their deli. Again, I'm a little picky with groceries so that's why this isn't my regular weekly go to spot. But I'm happy that when I'm in a pinch or need a few items, I can count on this store to have what I need and to be able to get in and out of here without hassle.

This location is closed due to unsafe building. The roof collapsed. There doesn't appear to be any…read morework going on.

If you haven't noticed by now, I love fashion!!! I love everything related to fashion including…read moreaccessories and let's not forget shoes! This fashionista loves creating unique styles before they become trendy. And where do I go to do just that? Why Marshalls of course! I can spend hours searching through each rack looking for that 1 find that screams YES!!! Then I hit the shoe department and the accessories before heading to the cashier and patiently wait for..."cashier # 7 is free"...woo hoo!!! -NO two Marshalls are the same! Sometimes you need to hit up a few locations to find what you are looking for:) But the fun is in the search! *FYI - Marshalls online sales are also fabulous. They have sales constantly and more sizes available.

I had such an amazing experience at this Nordstrom location. I ordered a beautiful pair of St…read more John's pants online, but unfortunately they were too big. I came into the store hoping they could order me a smaller size, but it wasn't available. Sharen stepped in to help and brought out the seamstress, Zohreh, and I'm so glad she did. These were expensive pants (around $1k), so I really wanted them to fit perfectly. I really did not want to return them. Zohreh was incredibly knowledgeable, patient, and such a pleasure to be around. I mentioned I had a special event coming up, and she reassured me she could have the alterations done in time. I've been to several other Nordstrom locations before, but this one was by far the most pleasant experience I've had. Everyone was so warm, helpful, and accommodating, and the whole experience was just wonderful. I'm so glad I didn't have to return the pants. Really grateful for the amazing customer service from both Sharen and Zohreh.

They have a very nice selection of quality, designer clothes/jewelry/perfume and cosmetics. They…read morealways treat customers with great service.

I recently spent about $600 at Nordstrom Rack in Thousand Oaks purchasing clothes for my son…read more Unfortunately, some of the items--specifically a pair of shorts and pants--did not fit him properly, as they bunched awkwardly in the middle. When I returned to the store to process a return, the experience was disappointing. The associate inspected the pants, smelled them, and stated they had been washed, then refused the return. This was both uncomfortable and frustrating, especially since the items were simply tried on for fit at home and not worn. I understand that stores have policies in place, but the handling of this situation felt unnecessarily dismissive. A more professional and customer-focused approach would have gone a long way. Most customers won't take the time to leave a review--they'll simply choose not to return. With so many convenient online options available, in-store experiences need to justify the trip. Unfortunately, this one did not. Service with a smirk has never worked for me..

Customers service is so bad here don't bother coming here is so unprofessional. Management here is…read morevery ghetto especially Natasha. I was so unsatisfied that I left didn't even bother to purchase. This was on 01/30/2026 .

Candelaria is extremely sweet and kind. She has such a wholesome, down-to-earth energy. Every time…read moreI walk into the Dollar Tree, I enjoy my visit because she is so helpful and treats me better than any of the Dollar Tree employees have in the past. She deserves a raise!

Della, a manager at this dollar tree hired me & then joked with her friends because she never gave…read moreme a start date. Every time i would call for an update they would beat around the bush. So awkward. Def seems like she's stealing identities. This store definitely needs new management.

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

Everyone here was so helpful…read more I love this location, it's one of their biggest ones and they have plenty of selections here. Sooooo many boots. What goes with boots? Hats! They have so many hats to choose from as well. Options are endless. They also are able to customize their hats to fit perfectly and their boots as well. Clothing options not too much but also not too little. Great place to check out for your western needs. Ps/ restrooms could use a little help

I can't believe this was my first time here; I had so much fun taking my time to look through all…read morethe clothes, boots and accessories. They were having a bogo free sale on a lot of clothing when I was there a week ago. The prices are decent and customer service is wonderful. I will be back!