My experience was similar to the last time I visited this location. The process to order online is easy and the order was ready on time. Furthermore, the staff is friendly and there's always plenty of parking so that's a big plus. However, for a pricey fast food restaurant which doesn't offer any type of coupons or discount, I expected a bigger burger. It tasted good but it was just too small in my opinion. I chose to add jalapeño and pickles and they probably included no more than 2 pieces of each, I didn't even taste the jalapeño. read more

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This is one of the best places in Bayonne to get a cheeseburger. I get the double cheeseburger and it is amazing! I love five guys milkshakes, I got the vanilla mixed with chocolate (black & white) and it was amazing! The worker asked if I wanted whipped cream and a cherry which was really nice because I feel a lot of places don't ask you that. The burgers and fries are made hot and fresh and the customer service is fabulous. Thank you! read more

Five Guys - Burgers Near Me - Bayonne, New Jersey

To Whom It May Concern, Today was one of the hottest days of the year, so instead of cooking, my family decided to pick up dinner from your Five Guys location at 301 Bayonne Crossing Way, Bayonne, NJ. When I entered the restaurant, I immediately noticed how extremely hot it was inside. I also noticed that the side door was propped open, so I asked one of the employees if the air conditioning was working. He told me it was not. There were three employees working--one on the grill, one cooking fries, and another preparing orders--all working under extremely hot conditions. They were visibly sweating, especially the employee on the grill. It was clear they were doing their best to provide excellent service despite the excessive heat. I find it unacceptable that employees are expected to work in these conditions without a functioning air conditioning system, particularly during dangerously hot weather. Their health and safety should be a priority. I hope someone from your corporate team looks into this matter immediately and ensures the air conditioning is repaired as soon as possible. These employees deserve a safe and comfortable work environment. I also hope the company recognizes their dedication and hard work during these difficult conditions. Thank you for your attention to this serious concern. I look forward to seeing this issue addressed promptly. Sincerely, A Concerned Customer read more

This place seems to get more expensive every time I come. After a stressful experience at Walmart next door, I opted to come here for a quick burger and fries. The place was relatively empty, but I placed my order and waited around. Typical experience-- good burger, pricey and filling. read more

Fries are consistently overcooked, over salted and they definitely don't add any extra fries like they used to or other locations do. Disappointed every time. Really unfortunate because I love Five Guys, but this branch is ruining the experience. read more

Make sure you check your order before you leave they tend to always forget something. 3 times already

I ordered a cheeseburger, it was good. The fries were delicious. The staff were friendly and helpful. The place was clean. read more

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This location recently remodeled and I don't know if people know that it's open again. There wasn't much of a wait when we got in there. My friend and I both ordered the little bacon cheeseburgers because the regular has two patties and that's just a bit much. We both ordered milkshakes, against our better judgment, since neither of us needs the calories. I tried the seasonal blueberry and it was very mild with only a slight blueberry flavor. It was mostly vanilla. The chocolate shake did taste chocolatey. Burgers were really good. I am usually skeptical of chain places but these were a huge step above most of the others. People working there were very nice and very helpful. The place was spotless. All in all it was a good visit. read more

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Visited on a Friday evening (Nov 11). There were 3 workers cooking that night. Came in-looked pretty empty. There was an African American male who looked visibly upset that we came in. Perhaps he was enjoying the quiet night. But he loudly sighed before taking our order. Totally felt like we were inconveniencing him. Totally hate visiting a restaurant and dealing with angry/rude employees. Please don't be so annoyed when you get customers. We help make your paycheck possible. Without customers-you would have no one to provide service to. Management-please speak with your staff to be polite at the very least. read more

Food is absolutely good! A bit pricey but it's yummy. I had a craving for fries. They have regular fries and Cajun fries. Service is great and not too long of a wait. The fries are a little salty but it's still good and fresh. The place is nice and cozy. read more

Five Guys - Large regular fries. - Burgers Near Me - Bayonne, New Jersey

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Friendly and quick. Love the bacon burger. They're generous with the yummy fresh fries and complimentary peanuts.

Each time I've been to Five Guys I could not of been more pleased. There French fries are spectacular and we ordered burgers and they were amazing too! The service was great and everyone was very polite and friendly . I've eaten in the restaurant and me and my daughter loved it! I've also have taken takeout and everything stayed hot. Would recommend highly stopping by ! Dawn Grzeszczak read more

STOP! Collaborate & listen. Five Guys is literally heaven on a sesame bun. Nirvana in a bag. Pure bliss in each chew. I could order any combo of a meal and it will always be fast, hot & delicious ( don't think dirty lol) anywho. The customer service is spot on. I could walk in looking like a sewer rat smelling like crap & they'll still greet me like I'm the damn Queen of England. I usually order the little bacon cheeseburger all the way w/ Cajun fries and a shake. About 10.3 seconds later its done! They never miss a beat either. They give you a crap ton of fries and drench it with powder. What the hell else could you ask for. Don't @ me either. When I SAY it's the best. It's the best. SIDE NOTE: If you're allergic to peanuts DONT ENTER. You'll grow to the size of a balloon and die of Anaphylactic shock BUT hot damn what a way to go. Drenched in peanut shells and burger grease. read more

Five Guys - Have you ever set your sight upon anything more beautiful than this? I think the fuck not! Pure deliciousness. - Burgers Near Me - Bayonne, New Jersey

Five Guys fries are what everyone looks forward too. Fresh and always worth more than we pay. What we got today was loaded with salt, burnt and the paper cup barely full. We asked for new and they gave us the same thing again except that it was not burnt the second time. read more

Five Guys - Large fries barely full soaked with salt. Horrible. - Burgers Near Me - Bayonne, New Jersey

Like every other 5 guys burger joint, it's good. Good for a quick good burger and fries. I always get the bacon cheeseburger with fries. I'm not sure about any other option. I guess this is a fast food place but it's on the pricier end of the spectrum. Free peanuts, free refills (you put your own). There's always seats and parking. This is probably the best option in the complex it's located in. read more

Why 1 star? LISA She was the rudest cashier/employee I've ever encountered, period I love 5guys, but I'll never return to this location because of Lisa LISA claimed she was the manager, but if that's the case I legit feel bad for not only 5guys as a company, but for the world No one so incompetent should have the title of store manager LISA messed up my order, and rather than apologizing and replacing it, she told me that I ordered it that way, and she wouldn't replace it Fire Lisa, and I'll come back to this location read more

May 22nd 2:00pm. All the tables and the floor were dirty. The workers weren't busy and didn't care. Burger was cold and buns weren't fresh. Fries were the only decent thing about the place. Disappointed because every other 5 guys I go to is great. 30 dollars for 2 bad burgers and fries in a dirty restaurant is wild. read more

I went to Five Guys Burgers and Fries a couple weeks back, after work one night. The burgers are made fresh to order, but the prices are very expensive. I order the Bacon Double cheeseburger, and with tax it was almost $10 just for that. If you add fries and a drink, this becomes a very expensive fast food meal. You can get a restuarant meal for this price. I will say the burger had a great taste and was juicy at least. I ordered mine "All the way", which contained all the popular condiments. Their fries were just average. Its pretty cool that they throw in the bag extra fries on top of your order amount, so it's like you are getting 1.5x the amount of fries. No need to order a large fries, as the small fries will be alot to consume. While you wait for your order, their is free peanuts for you to snack on before or during your meal. I would rate this place better than your Wendy's or Burger King...but not as good as Shake Shack. If your craving fast food burgers, check thos place out over a drive through burger spot. read more

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Good burger and shake. It is a little bit pricey but worth it every once and a while.

They have a bunch of rude employees here. Too busy talking n fussing with each other to cook n serve properly. Place was filthy. Sad cus I love five guys but would never return to this location read more

My husband and I stop for dinner on August 2nd,2018 at this five guys .I got a single cheese burger with pickles, cooked onions and a vanilla shake. My husband had a double cheese burger with green peppers ,grilled onions and a strawberry shake. We shared the regular fries and it was very yummy until the next morning, we both woke up with a pounding head ache as if we had gone drinking the entire night. Please take caution if this happens to you. We both took Tylenol for the head ache to go away but to find out that it came back this evening which is August 3rd, 2018, if the head aches keeps reoccurring we will both have to see our physician. I did some research online and found out that several five guys customer had similar symptoms as we did but from different five guys location . https://iwaspoisoned.com/tag/five-guys read more

I stood in line waiting to be served and there were 2 others served in front of me I waited patiently not saying a word then saw the cashier get water, then clean himself up, he looked at me then continued to stand around and not take my order I ended up walking out as my order wasn't even taken meanwhile all other orders were finished read more

I've been gluten free for years. I can't remember the last time I've been at McD's or BK. I usually get the lettuce wrap burger and fries. The burger patties are a good size. The fries are a little on the salty side. I also enjoy ordering online beforehand, so I don't have to wait on any lines. The people have always been friendly and efficient. I don't know what else you could ask for. read more

just now I ordered from fives guys in bayonne NJ . When we get home the food was ice cold. I called and then explained to the manager that the food was ice cold. she said she doubts it was ice cold. she was sarcastic through the whole conversation. Her rudeness was incredible. this was not about getting money back because not once did I ask for any money back and did not request it. this was about feedback which she decided to take to another level. I then asked for a regional manager. she placed me on hold and when she came back said she would not give me his number. I went to the five guys website and put a complaint with them. read more

Two stars merely for the food. Other than that the customer service is horrible. You don't get acknowledged when asking for help. Staff is very rude, literally have side conversations but will ignore the guest. Crazy read more

Five Guys - Bayonne NJ. Tables need to be cleaned in between customers. Walked in, took a look around. All empty tables needed to be cleaned. Walked out and left for elsewhere. read more

There have been too many times I have ordered, either in store or delivery, where my toppings were ignored. I just got served a plain patty. Cmon now... read more

One of THE most repulsive burgers I have ever eaten... and this is why: I stopped here right after getting off the light rail from work for 2 burgers at around 8:45pm. First of all, there were 4 guys horsing around behind the counter, really talking extreme ghetto, cursing, just to the most extreme unprofessional behavior behind the counter of an eatery. I knew I should have bolted right there and then, but NO, I was so overcome with hunger and lust for a good burger I just went ahead and placed my order. About 5 mins later get my order and leave. Outside, with overwhelming enthusiasm to sink my teeth into my meal I open the wrapper, bite into my 1st burger, start to chew and immediately get the sensation of chewing "something else" along with the meat and bun. I spit out in the napkin and there it was - several long, black, disgusting think chunks of hair all mingled in!!! I almost vomited. So upset I threw the whole order right on the sidewalk in front of the store. Absolutely GROSS!! See the pics and my receipt. Never never NEVER eating at another 5 Guys as long as I live! read more

Five Guys - This was the hair in my burger that almost caused me to throw up. - Burgers Near Me - Bayonne, New Jersey

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Service is really slow here most of the workers were busy talking to each other. The burger wasn't bad but they over season the Cajun fries. Also a bit pricey $16 for a burger small fry's and small drink. read more

Pros Free peanuts .super milkshake .cheese burger was also good. Cons Fries were just ok.. read more

The food is okay, burgers are not frozen like Burger King and other places. The only thing I would say they can improve is adding combos to their menu because you purchase everything is separate when you order. Wish their bun was a little larger because everything falls out. read more

The people in here are so disrespectful and rude. I called to let them know Something was forgotten in my order on Uber eats so I called to get a solution, someone snatched the phone from the first person I was speaking to and got really belligerent and rude and told me to call Uber and it's not their problem, then hung up on me. The customer service here is extremely lacking and I doubt I'll be ordering from, or even coming here in person again. read more

Food is always delicious and made fast. When we had a problem with our Uber Eats driver, they credited us for a free meal. Our go-to burger spot! read more

People working here are incompetent. Management this is a representation of you. Pros - Good beef burger - Simple menu Cons - despite having a small menu of burgers fries and condiments the staff have absolutely no idea how to keep this together - Lack of attention. I ordered a bacon cheeseburger and didn't get bacon or anything else which are clearly listed as everything on the menu list. I GOT 1/3rd the condiments I ordered. - Completely "ghetto" and this is coming from someone who lives in Greenville Jersey City. - The employees treat customers like enemies instead of guests. Management your ghetto entitlement hurts this establishment completely. read more

I gave this place one star because Veggie Burgers are not on their menu! If they ever add veggie burgers on their menu, I certainly would stop by. Very disappointed. read more

Came in to order a burger. Cory g. Who helped me. Was somewhat ignorant. I asked for a cheeseburger she asked if I wanted a double, I said regular, she said so that's a double. What do i know. I normally don't eat here . My thing is why are you asking, if it already comes that way. read more

Music too loud. Ice tea too weak. Floor slippery. Food ok but at this price its not great. Staff makes up for the issues mentioned. Better than the abysmal choices at Bayonne Crossings. read more

The food is good quality. I ordered online many times & they don't pack the fries till you get there. The place is clean & the customer service is great. read more

OK this is a chain fast food restaurant, big deal, so what, get over it. This chain is highly regarded for its old school burgers and tasty browned fries. Try the double with everything and bacon and you will not be disappointed. Fresh juicy beef, salty American cheese, pickles, onions, mayonnaise and ketchup. OMG. Better than tgif and better than Longhorn burger. Staff is great, cordial, efficient and polite. read more

I've been holding off on eating at 5 Guys for quite a while because of trying to avoid eating a whole load of grease which their burgers used to be known for but , lo and behold , I was served the most dried out unappetizing burger patties I've ever eaten in my life! Dry, dry, dry! How did they manage to do that to supposedly fresh meat? And, as another reviewer also mentioned, the floor tiles have an extremely slippery surface. It was a rainy day today so I was very cautiously trying to avoid slipping and falling when I realized how slick those tiles were. Last but not least, the prices are ridiculously high: 2 bacon burgers & a large order of fries came to $23!! We didn't even have any beverages with that! Never again, 5 Guys! I'll take a good old Wendy's burger for half that price any day that I happen to suddenly crave meat. read more