A step up from Wendy's. When you want better burgers and fries, go to Five Guys. A little higher price than the typical burger place.

The food here is absolutely incredible, but the prices are definitely something you can't ignore. For two Bacon Cheese burgers, 2 milkshakes, and 1 small fry, the total came out to $41.67. That is absurd for a fast food burger joint, and i cannot believe they still get away with this. Service was jolly as can be, but each table we went to go sit at had food and crumbs all over the surface. There could be some major improvements made outside of the kitchen itself. read more

Opened the sealed bag (so what's coming is not the delivery driver's fault) to a sloppy pile of French fries. We ordered a small, regular and large and instead of packing them correctly, they just tossed them inside randomly, so the entire top of the bag was nothing but loose fries. By the time we LITERALLY dug the rest of the food out, we found they shorted us an entire burger. Worse, the burgers we did receive were wrapped in cheap aluminum foil that broke apart as we unwrapped them. They were bland and undercooked. The fries were cold and dry and many were burned. It has been a very long time since I've had this poor of a restaurant experience. All this for just under $70. read more

Great food, clean establishment and nice folks. The lady who waited on us was super friendly and helpful. If you leave hungry, that would be your fault. Food was great and we all approved! read more

This is a good quick spot for a burger, especially while out shopping around Deerfield. It's a great option for people who don't want to settle for a typical low quality fast food burger, but also don't have the time or money for a finer casual restaurant. You can get the basic toppings. No frills here, which is sometimes better. Fries were a little too soggy for my liking, but they are a nicer thick cut style. read more

Five Guys - Single burger with cheese, tomato, lettuce, and pickles - Burgers Near Me - Mason, Ohio

Been here a few times but never posted a review. They never disappoint with service or quality. The burgers are always fresh & amazing. My recent visit was on a Friday night. Three burgers, three fries & two milkshakes & we were out the door in 15 min, tops. I'd hit it...again. read more

My love affair with Five Guys has recently been reignited over the last month. It started when I stopped in the Mason Montgomery location a few weeks ago and I was blown away from the pleasant service, cleanliness, timely prep, generous portions and quality of the food. I was kicking myself for not going to Five Guys for 10 + years. The Colerain location is equally as good in all the ways mentioned above. read more

The food is so delicious! I love old fashioned burgers like my Mama used to make. These are the closest to them. The burgers are juicy and flavorful and the topping fresh and crisp. Love the fries. Made just like I love! Perfect burger. read more

I placed my order online just to try it out (at 7:39). I got the confirmation that the food would be READY at 7:50. I came in checked in at the counter. Nothing was ready. I ended up waiting 20 minutes before I got my meal. One of the workers was like "you gotta yell at us sorry" I'm just confused because I checked in and someone made the milkshake and gave it to me. But apparently my food was ready and no one said anything. I asked the guy is it cold and he was like no so we shall see. Definitely won't be using the online ordering ever again. Normally they are pretty quick but this was disappointing. read more

Five Guys - They have milkshakes now. - Burgers Near Me - Mason, Ohio

Going downhill. Have not eaten at a Five Guys in over a year and "shrinkflation" has hit them big time. I estimate their burger patties have shrunk by 1/4 or 1/3. Their standard burger is now $10. Still good Cajun fries, however. read more

The standard burgers are two patties. So, unless you have a big appetite, I suggest the small burger. The burgers are good, but not good enough to justify $21 for two burgers and two small drinks. The burgers are also extremely greasy with grease dripping out of my burger the entire time I was eating it. The best part of Five Guys is the free peanuts, but still not enough to justify the excessive prices. By the way, if you want to have a conversation during your meal, then get your food to go, since the noise level is excessive. Also, if you want a restaurant with clean floors and tables, go somewhere else - pickles and fries littered the floor in our section. For all the people they have working for no more customers than they had when we were there, you would think someone could sweep the floor and wipe the tables. This is why we come here about once per year or two even though we only live 2 miles away. read more

Stopped in late Friday to grab milkshakes. Hated to do so right before closing...but my wife & daughter had both been sick at home for a week and we all needed to get out for a treat and a milkshake seemed like the right one. The Five Guys team had already cleaned the machine and were ready to go home, but happily took our order and made great shakes for us and our kids. Customer service isn't what it once was in many places, but at Five Guys it's still strong! read more

I learned about 5 Guys when I lived in Indianapolis some time ago. My girl and her sister used to take me there after Church and I'd eat too much and get full and sleepy and grumpy and hateful. I still have a habit of eating too much at 5 Guys and getting full and sleepy and grumpy and hateful. So sue me. Bros, go to 5 Guys and get a big ass loaded Cheesburger, a loaded Kosher beef hotdog, a whole bag of fries for yourself, and a milkshake. Your girlfriend and her smoking hot sister will hate you for it! Tell 'em to shut-up, and order one to kiss your full belly and the other to kiss you on the cheek. Then duck and run! 5 Guys is fun! read more

When I go to Five Guys - I feel like an artist. I get the sandwich my way with an infinite mixture of ingredients. The menu board is my paint palette with the sandwich being my work of art (even though I did not build it) I walked in and followed the typical path to order my burger - like all Five Guys restaurants. I ordered my Bacon Cheeseburger with Lettuce, Tomatoes, Grilled Onions, Mushrooms, and Mayo. I also ordered a small fry (fried in peanut oil). The food was awesome unless you have a gluten, dairy, or peanut allergy. If I had such an allergy - I would probably still eat the burger and fries and have my friends repeatedly stab my with an epi pen (just like in the movie horrible bosses). because it is just that good. A couple fo things for those looking for portion control: A Bacon Cheeseburger - is 2 patties A small Fries is a ton of fries Cost: Burgers are $5-6 - please note that is a double cheeseburger - about 20% higher than McDonalds and Burger King - so much worth it. Fries are about $3 - the small is much more than any large fries at compartive start - get your potato love on Because of my meal - I think I gained the most points in weight watchers. Here is to me keeping my rain ;-) Enjoy! read more

Five Guys - Small fries - Burgers Near Me - Mason, Ohio

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What is there to say bad about this place? Great burgers - super fries (enough to feed 2 or more) and the multi flavored Coke machine. And wait. . . there's more! Fresh salted peanuts by the case to chow on waiting for your order. The entire place is spotless too. Friendly crew. read more

Typical Five Guys - clean, efficient and tasty. Made to order burgers, hot fries and peanuts while you wait to get your order. If you want a great burger made with the condiments you want, this is a great choice. read more

They used to be consistently good but the last handful of times we've gone, it's always something. Once, shake machine down (yes, I know that's out of their control, but annoying none the less). Then, couple weeks ago they give us our four burgers and one is missing the top bun?!? Don't ask me how they could do it, but they did. Finally, in last night and they mess up son's bacon double burger. Go back up to counter (after waiting a solid 12-15 minutes for food) and say they will remake it. We continue eating. We are done 10+ minutes later and still no burger. Go back up and they never made it. No apologies. Used to recognize the workers (from previous visits) but seems like all new people. Customer service is lacking badly. In addition, spill (liquid) all over floor near entry/garbage area and many tables and chairs were dirty. We won't be back. read more

This is a good Five Guys Outpost. Quick and clean. Of course the food is delicious. Slight deduction as we didn't get the famous overflowing fries, just a normal portion. read more

Just opened!!! One of the best places to get burgers! Try the cajun fries. Not for the vegetarians! read more

Five Guys - Burgers Near Me - Mason, Ohio

So I ordered a nine dollar bacon burger ( And a little cheeseburger and a regular fry $20.27) . Bacon was the only topping on the burger and they didn't put it on the burger . Didn't realize this till I got home twenty minutes later . Called the store and asked to speak to the manager told him what had happened and his first words to me were .... I didn't make the sandwich : ( in a completely dismissive and condescending tone . At which point I told him not to worry about it I'd handle it in my survey. I'm a caregiver to my 76 year old Mother who has memory issues, so it's not like I'm going to load her back up in the car and drive forty minutes round trip to get them to hand me two pieces of bacon or refund the price of the bacon burger . Completely disappointed in this transaction. Now I'm headed to yelp and twitter to let people know the type of service you get from this location. And I asked for a side of Cajun seasoning which they also didn't provide, just to top it off I presume. read more

We like the hamburgers here a lot. They make them fresh to order. They always include a really generous order of fries. Free peanuts to munch on while you wait for your burgers are a fun touch. Dining room is simple with lots of red and white tile and wooden chairs and tables. Only issue I had was that a lot of the tables weren't wiped off. Other than that we like to come here when we're hungry for a fresh, juicy, tasty burger with as many toppings as you want. read more

Wrong on all counts- I visited at 2:30 in a Friday- was the only customer, should have known. First the guy who took my money was in such a hurry to get rid of me, he didn't wait for me to get change from my pocket, then got flustered when I gave him some coins with my $20 bill. The burger was good, the fries were cold. When I took them to the counter the manager told me they couldn't take them.?. Then asked me if I wanted new fries- which would have then reversed my issue to warm fries and cold burger. Confusion all around for a place with only 1 customer- I'd hate to be here during a lunch rush.... one star because I paid $13.13 for a burger and fries and didn't really get to enjoy either. read more

Quality food and decent prices. Definitely get what you pay for and more..especially the fries. Food comes out pretty quick and service is friendly and quick too. Free peanuts to suck on while you wait....LOL Seating is spacious and clean. read more

Haven't been to the chain in about 1 year. I forgot how much I enjoyed them. Service is a little slow; I wish they didn't wait until you ordered to put a burger on the grill. Toppings are plentiful and are free except cheese and bacon. Fries are great but they need a smaller one than little (which feeds 2-3). You can eat shelled peanuts while you wait. Burgers are cooked only 1 way - pretty well done but they are still very juicy. read more

I can't lie...Five Guys have THE BEST BURGERS I'VE EVER HAD. There...I said it. I'm sort of going on a reviewing frenzy today, so I figured I'd need to make it known that I love Five Guys. I don't know why they taste so good. They're nothing special. I get the bacon cheeseburger (Which, of course is a double cheeseburger= The Scott Special) with mayonaise and bacon...that's all there is to it. And, while I'm ridiculously thick with meat when I finish one...I could eat more. I could always have another. I'm not a huge fan of their fries though. So, with the pure meat intake I have here, is probably a good thing I don't really enjoy the fries. But, I love the atmosphere, I love the workers who seem to enjoy doing what they do, and I love love love love love those burgers. Eat at Five Guys...any Five Guys will do! EAT MORE MEAT! read more

Ok, I just don't get it. Seriously, the place defies logic. A $6 bacon cheeseburger that's... well.. it's just okay. Not great. Not terrible. Just okay. The burger ended up annoying me because the onions are chopped. WTF? The fries are decent, although the ginormous vat-o-potato that you get even when ordering a regular is a bit over the top. I opted for the cajun seasoned, which is good, but eventually gets to you. The free peanuts... well, schticky, and just... okay. Not bad, not great. If it weren't for the Pink Floyd blaring when I walked in, I would have scored it 2 stars, but any food establishment jamming to some old school Floyd at least earns a few props. But walking out of the place after $12 and change for a burger, regular fry, and a beverage was qualification for a one-time experience for me. I just don't see the value equasion here. And I don't get the overwhelming, glowing, raving reviews either. It was just a burger... a pretty average one at that. Differen't strokes I suppose... read more

OK I'll be back. First time here, so I wasn't sure what to expect. Portion advice: regular burger/cheeseburger etc has two patties. Not huge but still a lot. Get the little burger if you want one. Portion advice part 2: large fries were a ridiculous size - and I like fries. Literally, two of us couldn't finish. Regular next time, please. Overall good food, good taste, good price. Next time I will now! But yes I will be back read more

First time to go to any 5 Guys; was told it would be great. Spouse and I both thought it was all around awful. Screeching loud "music" in an echoing cavern with freezing AC; service was bad; we waited so long for our order I was ready to walk out - then one order came wrong, so had to wait more while mine got cold. The kicker was that the food itself was not good at all. We both thought the burgers we got were terrible. Bun was thin and mushy and quickly fell apart; It didn't even taste very good. I wouldn't go back if the food was free. read more

I was very upset to see the Clifton Five Guys close. I'm happy this one is still here! Five guys burgers are very good. It's not a place that you want to eat at everyday because it's not healthy for you but it is a great place to have once a week! The Cajun fries are great I love those! It's just different that any other fries I have had out there. The Burgers are pretty good but it is a building your own. They do a really good job of making each ingredient very fresh. I would say that this is my one of my favorite burgers to eat. Overall if you have never tried this place GO TRY IT! Make sure you eat there to get the full experience. read more

Good burger. A bushel basket of fries. No frills. Decent burger and free peanuts while you wait read more

Five Guys is the place you come if you want burger and fries. That's it, plain and simple. I know, that sounds common sense but this is the burger you want on a stressful day or while studying all night. It is meaty, juicy, simple and delicious. The fries are nice and thick, nothing fancy but quite delicious. The prices are reasonable and the service is quick. read more

Two cautions before I begin: 1- Everything is fried in peanut oil so anyone allergic can't eat here 2- Unless there are 6 people in your group, order a small fries. Now that is out of the way I can continue! Five Guys has somewhat pricey ($5-7 depending on size and kind) burgers with a pick-your-own-adventure topping scheme. After you choose your type (hamburger, cheeseburger, bacon burger, or bacon cheeseburger in regular or small sizes) you then dictate whatever toppings and sauces you'd like. All the toppings are 'free' so you can literally get whatever they have. While you wait for them to call your number you can go have a bunch of free peanuts and claim a table. The fries are large and thick-cut and, as I mentioned, they practically fill the bag with fries so unless you have a large group get a small. Also, I think the Cajun fries are slightly better than the standard ones. This Five Guys gets line-out-the-door busy during lunch and dinner, so be mindful of that. Thanks to the free peanuts it's not unusual during peak times for the floor to have a layer of peanut shells and to be so thick the actual tile is not visible. Our most recent visit was on Halloween for my father in-law's birthday, so the restaurant was unusually quiet and clean. I got the cheeseburger with "everything" plus raw onion, jalapeno and bell peppers. "Everything" being mayo, lettuce, pickles, tomatoes, grilled onion, grilled mushrooms, ketchup and mustard. It was good - not great but good and I would definitely prefer it over most fast-food burgers. TL;DR: Five Guys is a dedicated burger joint that's much better than your standard take-out like McDonalds or Burger King, however it's still a fast-food burger and there are still much better options out there. I hear they also serve stuff like hot dogs but I think that's just folklore. read more

All of the African American employees are slowly disappearing. I'm concerned that new management may be a racist. Seems suspicious, guy. Good burgers tho, people on grill are killin' it! read more

I've been a Five Guys fan for years now, but every time I go I find another reason to love this chain! Every Five Guys I've visited has had the same great atmosphere with the red and white color scheme and newspaper clippings all over. And the food, oh the food, burgers that just melt in your mouth, and fries that are so much more tasty than any pressure packed design at a fast food joint! Even if you're a Five Guys pro, there are so many topping combinations to try that you can always come up with new styles to try and enjoy! read more

I didn't have great expectations when I was told we would stop at Five Guys on the way home from Columbus. I thought, "Oh Well, just another burger joint." I was mistaken. It's been around for over seven years, and this is my first experience! The interior has newspaper and magazine headlines touting the Five Guys openings, awards, and critic comments dating back to 2005. Where have I been? Five Guys specialize in burger, branded fries (with the name of the American farm that grew today's potatoes - from Warden Washington) and soft drinks. Pretty basic. Very tasty! It has been years since I had a greasy burger. French fries taste like they are supposed to. I might stop again in the next year just to revisit the ambience and delicious hamburger with bacon, pickle, tomato, and grilled onion prepared the way I like it. read more

Good tasting burgers, free peanuts, and huge amounts. I had the bacon cheeseburger w lettuce, grilled onions, cheese, and jalapenos. Greasy, juicy tasty burger that'll leave you satisfied and full. read more

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SO GOOD The burgers are so good Im spoiled by them gotta have every week or two if i could have it every other day i would read more

The food isn't bad but man, they need to get some help at the register and putting orders together. IE, don't put your chowder head on the register. The face of your store should be one of your better more articulate people- Anyway, we ordered a pretty basic order. 3 burgers, large order of fries and 3 drinks. We got two burgers that were made wrong. No bacon on a bacon cheeseburger. No onions on a one ordered specifically with onion. A regular fry order (served cold and soggy) and charged for 4 drinks. Now to be fair; the order was corrected and the staff was pleasant about it. But it did take a while One person in our party of three had to wait while the other two ate then obviously the other two had to wait while the third person wolfed their meal down, not having time to enjoy it like they should. Not the end of the world, but it is annoying. Being overcharged for an extra drink we never ordered- again not a huge deal. It really wasn't worth the hassle of cash register wizardry to recover the 2.39 that the staff probably wasn't capable of doing in a timely matter anyway, but it's worth mentioning for others to be on the look out for. read more

I don't know what happened tonight, but service was terrible and highly disorganized! We ordered at 7:22 and didn't get our food until after 8:00 pm - just as we were heading back up to ask for a refund. Orders are being done wrong. Ours was wrong as well - but we don't dare ask them to remake or we'd be here another 45 minutes! The manager really should've walked around to apologize and offer a coupon to the crowded restaurant of customers waiting for their food. Terrible, just terrible! read more

Five Guys - a man sitting at a table in a fast food restaurant - Burgers Near Me - Mason, Ohio

The worst experience ever at a Five Guys, hands down. Placed order online. Arrived at 7:44 pm (was sent confirmation to my email that my order would be ready at 7:39). Walk up to the counter for placed orders, after a short wait I inquire about my order. Hear cook and co-worker discuss my name. The cook asks if I want my burger "all the way" and I told him if it has lettuce, tomatoes, pickles and onions than yes, I want it "all the way." The "cook" points to the sign that shows what ingredients are in "all the way." I responded that when placing an online order it doesn't break down what "all the way" is, but I want lettuce, tomatoes, pickles and onions. That pissed the "cook" off. After waiting about 5 more minutes (now order was supposed to be ready 10 minutes ago - what benifit is it to order online?) the cook starts talking about me to his co-workers and begins laughing at me. I'm done at this point! I told him he didn"t need to be talking about a customer and I'm sorry I didn't know what "all the way ment." I took my food from the counter as the "cook" told me to get my ass out of here with gaggles of laughter from the co-workers. NEVER WILL I STEP INTO THIS FIVE GUYS AGAIN. I tried calling and speaking to the manager and they laugh at me again as the "cook" takes the phone and tells me he's got hamburgers to cook, more laughter again. STAY FAR FAR AWAY FROM THIS ESTABLISHMENT, "THE PRISONERS ARE RUNNING THE PRISON." PS was forced to give it a 1 Star. read more