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    Five Guys

    3.0 (492 reviews)
    ModerateBurgers, Fast Food
    Closed 11:00 am - 10:00 pm

    Order Five Guys Takeout or Delivery

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Outdoor seating

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    Bacon burger without cheese
    Suzie A.

    Located in Mililani Town Center next to Bank of Hawaii with plenty of free parking. It was a Friday night around 6:30 and our first time eating at this franchise ever. Walked in and was welcomed nicely by girl behind the counter. The menu is posted up above her and in nice large easy to read letters. We were anxious to try their milkshakes as heard many good things. We ordered the bacon burgers with fries but when we asked for the milkshake she told us the machine wasn't working. Wasn't working? On a Friday night at 6:30 with no sign on front door saying this or at the counter either or could have told us before we started the order. Just saying because the front window had a large sign advertising their shakes so if it's not working - post a sign "out of order." Come to find out they were "cleaning it." Again... cleaning jt on a Friday night at 6:30? This happens at the end of the shift. Not anytime during the shift. Waited outside for our food and they have several large round tables with connected seats, so be careful getting in and out to not trip over the connected bar. Our food was in a paper bag and when we opened it up the burgers looked very unappetizing. Smashed bun with burgers haphazardly on top of each other. Cheese messily smeared. Hardly any of the extra toppings which are free, but still, thin tiny tomato slices and a tiny touch of lettuce leaf. And then, we couldn't find the bacon! Lifted up both our burgers and also the second patties but no bacon. Hubby went inside with both burgers and they said "oh sorry no bacon?" Handed him aluminum foil with overdone and some pieces burned to a crisp inside and they were cold. They get one star for the French fries. Perfectly prepared with slight crisp and mealy on inside. Served in large paper Dixie-looking cups and she gave us little cups filled with ketchup which was good. The soda machine was nice- clean and lots of selection. Also free water and ice. All in all we paid $50 for our meal- two double patty bacon burgers with fries and one small root beer. Sorry to say we won't be returning unless to try their milkshakes but we will ask them first if the machine is working.

    Seana A.

    I enjoy coming to Five Guys. One of the biggest reasons in addition to the great tasting food (especially the fries) is how the staff takes care to accommodate food allergies. My go to is the Little Bacon Cheeseburger in a bowl. Once I identify that I have food allergies, they ensure they those preparing my food are aware while cooking it. They even change their gloves. The food is always delicious and I always feel welcome and I love the fun atmosphere!

    BOGO
    Thomas P.

    I did an UBER eats order for my boys, who said burgers sound good! Too much turkey yesterday! ( Thanksgiving) I see they have a buy one get one free! Order a kids burger, a regular cheese burger everything on it and only get one?

    Bacon Burger
    Kim A.

    The worst burger! Ordered the bacon burger but there was zero bacon. No quality control. I called to inform them about my situation and the shift manager didn't know what to do and said he would have another manager call me back. no one ever called. See pics!

    Ducts dripping from freezing temperature

    The burgers are great, love the milkshakes. but it is so freezing cold inside this place it's unbearable.. there's literally frost on the windows and condensation dripping from the ducts. maybe turn up the temp and more people will come inside. I feel bad for the poor employees subjected to this too!!

    Terrible order accuracy. Placed an online order that was very clear for three burgers. ALL THREE BURGERS WERE MADE INCORRECTLY and we did not realize it h til we got home. Called the Mililani store and central customer service. No answer at any number. Terrible order accuracy and customer service. Will never go here again.

    Violet B.

    Cheese Burger all the way without mushroom and pickle. Delicious- the beef Pattie's are so moist. Service was good too. We asked for them to cut the hamburger in half and they did it nicely.

    Grilled cheese, add patty, lettuce, and grilled onions.
    Kristy N.

    First time here, ever. And I live Mililani. I was hesitant because it was so pricy. I ordered the grilled cheese, add patty ~$4, free add ons, I added lettuce and grilled onions. Large fries, and regular drink. My bill totalled $25! Though to myself, this better be the best thing ever. First bite, instant goodness!! I mean, I already LOVE grilled cheese. And this was amazing!!! Definitely want to go back for the burger but it'll be a day to TREAT myself. It's so pricy!!

    cookies and cream shake
    Angel H.

    I'm a townie and there isn't a Five Guys in town. I'm always happy when I see this chain. Today, I was at the Mililani Town Center and had to stop by. We had just ate at another location, but I needed to get my milkshake. Five Guys has the best shakes, not too thin and not too thick. It's just perfect made with high quality ice cream that's not overly sweet. I ordered the cookies and cream and it was delicious. I also got some fries with it. Their fries were never my favorite. I like my fries crispy and theirs is not, even though it's fresh out of the fryer when you order it. Their fries also contains the skin which is fine by me. There was only one worker working behind the counter and making the food. Luckily, it wasn't busy. She took our order, made our shake, then fried our fries. She was nice and asked how everything was. It was good, no complaints.

    TOO MUCH CAJUN SEASONING WHY WOULD YOU SERVE SOMEONE SOMETHING U WOULDN'T EAT 9:38 AND WONT answer the phone and they close at 10pm
    LaMarion B.

    Overly seasoned fries THIS SHOULD NOT BE SERVED TO ANYONE CALLED TO SPEAK TO MOD AT 9:38pm they don't close til 10pm and no one wants to answer the phone

    Food comes in a bag ...oh well for presentation ...
    Scot U.

    My 2nd time there and my rating has not changed. Kind of average food, much above average prices, and below average service. When ordering the burgers, the server seemed a bit irritated that we did not order in the following exact sequence: A. little burger, B. toppings, C. little cheese burger, D. toppings, E. fries, F. Regular or Cajun. Started the order with "I would like a small hamburger and a small cheese burger..." and then got somewhat irritated(ly) cut off by the person taking the order. Burgers were *okay*. The toppings made it taste better. Fries were really salty and had to kinda rub most of it off with the napkins to hopefully keep the blood pressure down! So *meh* - I think for the price and the food tastiness, I would recommend Teddys up the hill in Wahiawa instead...

    Salted caramel
    Roz M.

    To get my husband to go riding with me on an errand I had to get him a milkshake from somewhere. A milkshake from McDonald's, Jack in the Box or Five Guys are the only places in Mililani that we know of. Depending on the quality of milkshakes is the price that you will pay. Therefore, we had a discussion about this as we drove to my errand. After my errand was completed, I had to owe him the milkshake that he craved for. Lol. Jack in the Box and Five Guys was within walking distance. We walked over to JITB first. Their limited flavor of milkshakes did not appeal to us, and so we decided to walk over to FG. All I can say is, WOW!!! They had a whole section dedicated to milkshakes. So many different choices. It took me a minute to look over and finally decide which milkshake would go home with me. As we waited only a few minutes, our milkshakes were done in a jiffy. I ordered the salted caramel and it was UNBELIEVABLE!!!I want another one now. Lol. My husband and daughter ordered a malt flavored one. They really enjoyed theirs as well. The prices are a little more than McDonald's and Jack-in-the Box, but it was worth every penny. It was a nice treat for us. So, if you are craving for a delicious milkshake, head on over to Five Guys. You'll thank me for that!

    Cheeseburger with all the way toppings
    Marisa G.

    Five Guys came to Mililani in June 2016... and today was my first time here (please don't judge me)! My bf and I haven't been to Five Guys yet, so we decided to give it a try! There was a few customers waiting outside for their order so I'm glad they weren't completely slow! My bf and I decided to share a cheeseburger with all the way toppings. We asked how big their large fries were and the guy showed us the cup size, so we got that and a coke to drink. I skipped the milkshake because I'm kinda sensitive to lactose and I don't think milkshakes are worth the stomach cramps lol! I didn't get to take pictures of the menu or anything else because I got thrown off when the cashier asked if we were visiting... LOL WTH?! First, we're in a pandemic so people should not be visiting and even if they were visiting, idk what tourist would come all the way to Mililani just for Five Guys?! And then he figured out this was our first time here which made it more awkward... Haha!! I thought the food was okay. It wasn't bad, but it wasn't great. It was definitely super pricey and wouldn't suggest it haha! The cheeseburger was super filling. We shared the burger and still had a little bit leftover. There was soooo much fries!!! And the free peanuts (available upon request) were either soggy or stale :( I was looking forward to crunchy peanuts! I'm not quite sure if I'll come back, but maybe I will :)

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    10 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Crazy prices! Not eating here again. Cost $27 for a little hamburger, a hot dog, little fries and a shake.

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    8 years ago

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    6 years ago

    The smoothies and burgers are delicious!! But they gave me 2 small pieces of lettuce. Not even 1 whole piece.

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    8 years ago

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    9 years ago

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    6 years ago

    Bacon cheeseburger and Cajun fries were awesome my only regret was sharing my cheeseburger and Getting a small fries.lol

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    Page 4 of 13

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    Ba-Le Sandwich Shop

    Ba-Le Sandwich Shop

    4.0
    (277 reviews)
    0.7 mi
    $$

    I always like Bale's I love the Lemongrass chicken Bah mi with croissant, and the summer rolls…read more So went to the Mililani restaurant before I used to go to the one in don quiotes Waipahu but it closed Service was awesome food was good and order came quickly, it was busy that day we went there a lot of people and take out orders, place is nice and clean, it's a good place to go for lunch maybe dinner, parking is good if you can find one there's no bathroom in there but it's between Foodland and the shave ice shop

    My favorite is the shrimp summer rolls #1 and Vietnamese iced coffee…read more - Shrimp summer rolls are made fresh, light and delicious. -Vietnamese iced coffee is perfect for a pick me up in the middle of the day. I like coming here, the service is quick especially being on my lunch break, the wait time isn't long. I can have something that's healthy and filling. There's always guest dinning in. Ba-Le Sandwich Shop seems to be very popular in the community. It's a casual & well kept restaurant great for anyone who enjoys the taste of Vietnamese cuisine. A must if you're in Mililani. ***Closed on June 1-24, 2026 for vacation and will be reopened on June 25, 2026. ***

    Photos
    Order #22 and chicken pho with 2 order meat balls
    Order #22 and chicken pho with 2 order meat balls
    Okinawan Sweet Potato Tapioca - so friggin good!
    Okinawan Sweet Potato Tapioca - so friggin good!
    Special Banh Mi Rate 5/10 - No Jalepeno, 2 Of the meats weren't what I expected. They were thin & Not the usual meats in a Banh Mi.

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    Special Banh Mi Rate 5/10 - No Jalepeno, 2 Of the meats weren't what I expected. They were thin & Not the usual meats in a Banh Mi.
    Jack in the Box

    Jack in the Box

    1.5
    (156 reviews)
    0.1 mi
    $$

    I'm rating today's breakfast a 3: one star since I like their iced coffee a lot. Always have…read more I gave hubs a choice of 5 places to pick up our Sunday breakfas(I've been up since 2 a.m. doing laundry in our new appliances.) Out of Koa, Mc Donald's, Zippy's, and Times he chose here. Fur Bebe was not pleased cuz if there is spam in a breakfast platter I cut up 1/2 a piece to share cuz she loves it. She even walked away from the little rice and eggs on her dish. This platter consisted mostly of rice- that was generous so 2 nd star given but it was cold. I like their tiny pancakes breakfast more. I looked at the Portuguese sausage and there was a yellowish film- evidently paper was fried on the sausage as I had to peel it off. That made me lose my appetite fast. Not sure why but the eggs were cold and bland too. Is it cuz the weather is cold today? Different cook? Even with ketchup, it was inedible. I offered it to hubs, he refused saying throw it away. I give the third star because at least they were open and their employees had to wake up early and show up on a Sunday. Looking for a silver lining: At least I have the iced coffee to enjoy.

    So I work right up the road from this location... so I frequent this specific Jack in the Box at…read moreleast 2-3 days a week.... I went today 6/23/26 at 6:05pm. I waited at the box for a good 5 minutes before being helped, which I understand it gets busy... got to the window, they cashed me out quickly but I sat in the window for a solid 10 minutes, before getting my food... I am disappointed because when I got home I got an order of onion rings instead of chicken strips... you would think since I waited so long my order would as least be right??? I'm not too sure if I'll be coming back as the service was just okay & my order was wrong...

    Photos
    Breakfast 12-16-22
    Breakfast 12-16-22
    Shucks, not good ...paper cooked with sausage
    Shucks, not good ...paper cooked with sausage
    Jack in the Box

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    Five Guys - burgers - Updated June 2026

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