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    Five Guys

    3.8 (45 reviews)
    Open 10:00 am - 10:00 pm
    Updated 2 weeks ago

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    Recommended Reviews - Five Guys

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    Crazy ass amount of money spent on crap!
    Greg R.

    Absolutely the most overrated over priced burger on the planet! Nobody in front of us! 15 min and still had to ask for our milkshake! All of our food was wrong and just not good. $75 for three burgers and fries! 1 milkshake and one drink! Seriously I will never go back! What a joke!

    Is Five Guys Worth It?  They ask.....
    Chase B.

    There are many choices for fast food and I happen to choose five guys today. Is it as hyped up as it once was that as a question I asked myself. I walked into the five guys and was greeted by no one. Within three minutes somebody came up and said can I take your order? I said sure , then they asked me are you paying with a card? I said no they told me sadly they would have to wait. And I said how can that be any kind of good customer service. So I patiently waited another six minutes. Then they came to the front with a drawer with cash in it. Then the gentleman takes my order and then asked me are you paying with a card? I said no I've been waiting for someone to bring or with cash in it. I am paying cash. Fast-forward after that, they finally get my order done. Then when the food finally arrives after 10 minutes plus all the other minutes I've been waiting. The burger is drier than dry and not as warm as it could be. I also noticed they were putting meat in a tin to speed up the process of making burgers. I have never noticed that at five guys at all. And also for the price of the burger meat it looks totally overpriced. So to totally review this whole place I would not even recommend coming again at all. Even for one person is expensive imagine a family. You could go and cook for yourself at half the price. The atmosphere in the building was OK. The bathroom was OK also. But this place totally missed the mark. For the price of a burger that is flattened to thin is totally sad. When I think about getting a burger, I think about a burger that is full of flavor, running down the side of the burger. Sally, I will not be back at all to waste my hard earned money at a place that robs you at the same way. Also, it seems like they do not have any customer service skills and or know how to keep the orders in line. At the end of day, I wish you guys the best on your adventure at five guys. Five Guys Team Missed The Mark!!!

    Regular Cajun Fries - definitely enough fries for 2 people
    Brennen S.

    If you're looking for a solid cheeseburger and don't need the frills of a sit down restaurant, this is the place to go! Five guys doesn't offer a ton of options, and I think that's great because when you order off the menu you know it's going to be awesome. Their burgers are delicious and the fries that go with them are equally as tasty. I always get the bacon cheeseburger which comes with two patties. It's an incredible value, and with all toppings you can't go wrong! I prefer to just get it "all the way" which comes with a good assortment of toppings and grilled mushrooms which taste so good! There is one thing that makes this location better than most here in Fort Lauderdale and that is the fact that they offer milk shakes! Their milk shakes are incredible! Highly recommended if you want a solid burger for a great value.

    Large fries. There's a lot more INSIDE the bag!
    Jennifer N.

    Delicious as always. I love this location because they have milkshakes(not all locations have them). The chocolate milkshake is superb, not sickeningly sweet, which I appreciate! The kids and I get the LBC and we're always full. Their hot dogs are good, too! The large fries will feed a family of 4 and then some, so keep that in mind! This place never disappoints and this seems to be consistent across all of the locations that I've visited.

    Peanuts!!
    Angela M.

    So I know 5 stars seems a little cray for a "fast food" joint, but this place is great. From the moment you walk in, you're promptly greeted by the friendliest staff. The "leader" (I assume because everyone wears red while she wears a black shirt) is SO nice. She really makes visiting this place so much better. As is with all 5 Guys, you order at the counter- either a Cheeseburger or Hamburger- which yields a double patty- or a "lil" version of each can be ordered which is a single. These are served on a sesame seed bun, and come with a number of toppings to select from- all free of charge. I love that these toppings include grilled onions or mushrooms! The fries are hand-cut, and are quite delicious! A nice touch is that they have a huge bin of Peanuts for you to help yourself to. They're salty and still in the shell. Yum! Inside is always clean, although I've only sat down to wait for my to-go order that I bring home for my husband and I. The food is always prepared as ordered, and service is outstanding- so for that, five stars for Five Guys!

    Kerry B.

    Can't remember ever going to a Five Guys before so I wasn't sure what to expect. This is a new location at the West end of Sunrise before you get to the entrance for 75 and the Sawgrass Expressway. It is in the same plaza as LA Fitness, Moe's, Panera and Starbucks. My first impressions was the place is spacious, new and clean. I arrived at around 11:30a well before the lunch rush so there were only a few other patrons. I ordered to go, a little bacon cheeseburger with mayo, ketchup, lettuce and tomato. I left to stop at Starbucks to grab a coffee and came back to get my order. Second impressions, the top of the bag was really greasy which made me apprehensive about what was inside the bag. I asked for another bag which they gladly gave me, reached into the bag and guess what, the outside wrapper of the burger was greasy too. NOOOOOOO!!!! So, I get my burger back to the office with my coffee. Surprisingly enough it was sloppy, but good. Not sure it was worth $8, but it was good. Maybe the experience at Five Guys might be better. I could see that they do give complimentary peanuts. Might be returning.

    Super clean
    Christian D.

    I'm still here eating and had to stop to post my review. This place is new, replacing a crappy Subway that used to be here. First step in the door and you see how clean it is. The staff is working but having fun. The manager takes out order and is so awesome. You can tell she's s good manager and that the staff listens to her. We sit down and wait for our food. It takes time as things are made to order but it goes t disappoint! Hot fries, tasty made your way burger, cold drink. I'll take that all day!! Come check them out soon before everyone realizes they're here!!

    Marie M.

    I want to start off by saying that I was really looking forward to a First-Taste Friday experience here. I downloaded the app for ease in ordering. It is well designed and user friendly, yet I realized in the end that bugs must be fixed. Being that we were on the road to run an errand in the area, we chose curbside and made our food selections. There was a step-by-step notification of how to pick up our meal. It included a message that the French fries would be made upon notification of arrival and that the estimated pickup time was 8 minutes. I was pretty surprised with the short preparation time. Regardless, we were excited and made our way there. Upon arrival, there were several cars waiting outside, a couple of customers picking up inside and one waiting outdoors. I called as instructed and they called me "Marcie." When I corrected my name including my last name. The young lady argued about the spelling of my name. I assured her that I entered it correctly and could confirm with my screenshot of the order. Great thing I have a habit of taking screenshots, as the order was inaccurate! She said she would come out soon and we waited...and waited. About 10 minutes later, a young man in a black shirt, which I assume was a manager, came around the passenger-side window trying to confirm the name on the order. Here we go again! The bottom of the bag was greasy--you could see it plainly. He then started to scold me saying that the order was placed online and not curbside; therefore he wasted time walking around the parking lot trying to find me. I tried to explain I placed a first-time order through the app and selected curbside, but it was just downhill from there. Interestingly enough, when I went back in the app, there was no record of my order. But I did get an email confirmation. As far as the food, I completely disliked it. In all honesty, I have had better burgers, shakes and fries just a mile east of them at a popular beef and shake business on the outskirts of the Sawgrass Mall. I cannot stand to chew hamburger meat with bits of tendons or bones in it. Also, my shake was melted--of course it was with all the time it took to "find me," and to make it all worse, the fries were soaked in oil and super duper salty. So much so, that the following morning I woke up with the symptoms of a hangover and had to juice to detox! I want to say it was the first and the last, but I will give them another try a few months down the road and see if something else off their menu is better; yet I won't ever order their fries!! I hope by then, their app will sync with the location of choice too and that they will provide a well-deserved customer service experience. It's not fair to the customers, even less when they choose the highest gratuity percentage ahead of service on the honor system, prior to checkout.

    Little Cheeseburger ( ketchup and pickles only)  Little Fries

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    8 years ago

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    6 years ago

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    6 years ago

    Great food, but over priced. I ordered online and picked it up easy. Just over priced.

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    7 years ago

    Best burger period. So delicious I absolutely love the bacon cheese burger.

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    6 years ago

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    Page 2 of 2

    Ask the Community - Five Guys

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    Absolutely terrific burger place with cool ambience, amazingly good burgers and friendly fast…read moreservice. Parking is a little tight but circle behind and around the adjacent block Burger and tater tots were both fantastic. BMC sauce was equally fantastic...sort of a spicy mustard sauce Ambience is very cool: moody dark fun bar inside. There are sidewalk tables and an attached ice cream shop. Service was also terrific. I think everyone who works at the place asked to be sure all was good

    I've been wanting to try BMC for awhile and thought the smash burgers were great!! It is in…read moredowntown Oakland park so it's a great option while strolling along at one of the great breweries and wanting dinner too! I ordered the double bmc smash burger and it came out hot and delicious! I loved the grilled onions on the burger and thought they have a fantastic sauce on the burgers. When getting a smash burger you have to get a double too! Now the one disappointing aspect was I ordered the fries and they definitely left a little to be desired as I wish you got some more with an order. Typically you can share a fry but this one was a little too small to share. I definitely will be back again soon as I want to try to the spicy smash burger and I hope it delivers as well as the bmc smash burger did! This is by far one of the better smash burger spots in broward so give it a try, it's worth the drive even if you aren't in Oakland park! Especially for the fact that parking in the area is free!

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    From the customer service all the way to the amazing food, I have nothing but great things to say…read moreabout this place. Our waiter Gui was extremely attentive, fast, and so kind. He truly made the entire experience even better. The food was just as impressive. We ordered the mini coxinha's, Cheesesunami and my husband got the picanha burger and both were absolutely delicious. I cannot wait to come back!

    Went in to grab a burger to go. First they couldn't modify the burger and give me a different bun,…read morethen when I found a similar burger they couldn't substitute a different cheese. Finally I was going to take the burgers as is. The guy says sorry we can't make this burger to go. It's a burger place that has carry out but won't make a burger to go and won't let you make any modifications. Bad experience, don't recommend. Will never come back. I'd give 0 stars if I could. Thank you for the reply. I originally wanted to X-tudo but I was refused to substitute the bug without seeds, every burger that is taken to go is never as good as dining in. As a customer I could have been given the option. The person could have just said it's not as good but it's your choice. I was never offered a chance to speak with a manager, I was just told NO. As a customer it should be up to me what burger I want to order, the ability to modify it and dine in or out. If I pay for it then it shouldn't matter if I take it home or just throw it out. I was frustrated because anything I asked for was met with a No, and was not offered to speak to a manager. It was the attitude take it or leave it, so I did. If the person I spoke with offered to involve a manager or try to find a solution I would have not written a review. I never do but this time I took the time to write one, that should say something. Thank you for your reply

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    4.4(300 reviews)
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