This place has the monotony of a grave yard during non business hours. The workers are supper not thrilled to be there and that about says it all. The décor halfway tries to take you back to a bye gone era where the good ole boys crowned themselves kings and sucked the air out of the atmosphere. A sorry attempt to incite a "nostalgic" feeling comes up short because you cant help but to realize the place is just a cheap rip off of....yes you guessed it, in and out burger. This is even more sorry because in and out burger sucks also. Maybe if they hung some old car parts on the walls or something like that, you might buy it. It doesn't help that the usual crowd are old folk who have one foot in the grave and the other one on a slippery slope, because, surely that doesn't liven up the mood. Plus their fries are really salty. Basically the best part is they have free peanuts. read more

I have NEVER had a more positive experience, at ANY eatery than I had at 5 Guys on Moorpark Rd. I walked in having just heard some traumatic news and not only were they sympathetic.... they made me a shake. A strawberry shake that was amazing. I can tell you I have never received such loving attention from any other eatery or consumer place.. in my life. The employees here are the real deal!!! Xoxo thank you for making me see the sun through such a personal storm! read more

Food is good but the prices are obscene. Large fries are $8.39. A small milkshake is $6.69.

GrubHub order... first off the prices are absurd for what you get.. what I got was a disaster of missing items thrown together about as lazily as I can imagine.. It just looked sad, the foil was barely holding the food.. looked like a toddler had packed it and threw it in the bag.. So disappointing.. I am used to Fat Burger and The Habit and thought I would try Five Guys.. omg.. this is a JOKE compared to those. For the price I figured this would be a big meal. it looks like a kids meal.. both the dog and the burger. I would avoid this place and I am so tired of eating out in general. Feels like no one takes any pride in their craft in food service any more. I hate leaving negative reviews but i am tried of not saying anything when the experience is so bad. read more

Burgers and fries are great! I'm taking 1 star away because the extremely loud worker that we encountered tonight (12/30/22). The heavyset young lady kept shouting in kitchen and disturbed customers with her loud foghorn voice. We would have sat outside but it was raining so we endured her obnoxious voice and ate quickly. She would barely even take a breathe and kept rattling on continuously ....even when in the back . It was very unpleasant experience. read more

Five Guys burgers have got to be one of the best burgers I've ever had. Had it not been for the $10 burger price I would have given it a 5+ rating. The fries are cooked just the way I like them, extra crunchy, and they 'always' put extra fries in the bag. I have noticed that women make up a part the staff, sometimes the whole staff, when I've gone inside. I personally think they should change the name to'Five guys and Gals'. Thanks, Mike read more

The burger is really good. It's just WAY overpriced. Having eaten many times at their locations back east, I can't ever remember them being this expensive. Maybe it's because they offer nearly every topping for free, so they can charge everybody for something they don't want on the sandwich. Sure glad car dealers don't do this. And I'm also not a fan of the indoctrination program posted all over their walls, nor of their fries. They're okay, but certainly not world changing, as many would attest. Quantity over quality, maybe fine for feeding your livestock, but not if you are eating to enjoy a meal. read more

I should've looked back at my old review cause i forgot! I'm sorry but I cannot believe this fast food restaurant charged me $12.69 for a bacon burger and $8.39 for a large fries! Insane prices and really feels like price gauging. I'll never return again regardless of the food. Really disappointed. read more

Every time I ask for fries to be well done and no salt ... they say it's not a problem... then they give me the same fries as they make for everyone! Why say it then lie... manager said Don't come back!! Guess this rude girl is the owner now lol.. good luck with that. read more

As always, their burgers and fries are excellent, but one thing puzzles me. I went in today and ordered a BBQ bacon burger and was told that "we ran out of BBQ sauce", and NO Five Guys had any except for their Studio City restaurant. What confuses me is, why can't someone just run down to the Smart & Final, Vons, Ralphs, or even the local 7-11 and pick up MORE BBQ SAUCE!? Seems pretty simple to me, right? I mean, BBQ sauce is BBQ sauce! If I ran a place like this, that would be my top priority! read more

Sadly, I did not care for this place! I had never been to Five Guys, but passed it when hungry.. my husband says he heard a lot about it, so we stopped in. We ordered 3 burgers and one order of fries (no drinks!) almost $33.. The choices are basic.. Either hamburger or Cheeseburger.. The regular ones come with 2 patties, the "little" ones come with one patty. You can choose several toppings to put on it.. Burgers were good size. BUT.. they were EXTREMELY greasy and for me, lacked flavor..They definitely needed more pep--salt, pepper, seasoned salt, garlic, SOMEthing! The fries were also VERY greasy and soggy but were ok as far as flavor.. Honestly, the whole grease factor ruined it for me..I felt pretty gross putting that down! That, and the fact that it was pretty pricey means no Five Guys for me again!!!! read more

Five Guys seems to have won more accolades than any other burger around. The walls are covered with quotes of praise, awards and magazine articles. GQ proclaimed it "The Best $5 Burger a Man Can Eat." I definitely thought I'd get a good 100% beef burger. You can customize it with 15 free toppings which is a very nice touch. Burgers are cooked to order in an open kitchen. If you want a burger, they only have beef ones. Besides burgers, they have hot dogs, sandwiches, and French fries. The Cajun style fries sounded interesting. * Little cheeseburger ($4.19): Little means one patty (the regular burgers come with two patties). The toasted sesame bun is very sweet and soft. I didn't like the squishy too sweet bun. The thin patty didn't taste particularly good (wasn't juicy or flavorful). Toppings fell out all over the place. The thin slice of American cheese wasn't melted. I added too many toppings: jalapenos, hot sauce that wasn't hot, pickles, grilled onions, grilled mushrooms, etc. Overall it was a drippy, wet mess that didn't taste good and wasn't that cheap. Disappointing. The atmosphere is casual Americana, somewhat evoking the spirit of a 50's diner. The theme colors are white and red. They have boxes of peanuts (free peanuts) and sacks of potatoes in the dining area. The soda machine is in the dining room, so you can help yourself to free refills. read more

Five Guys - Burgers Near Me - Thousand Oaks, California

Just finished up a cheat dinner here at Five Guys in Thousand Oaks. I ordered a hamburger with all the works and a side of Cajun fries. First thing is first, a establishment will always get a plus when they have the huge vending machine with over 100+ flavors. Side: the Cajun style Fries were quite good. I was surprised. I always try to portion control even when eating bad. I caught myself inhaling one by one until it was all gone. Burger: the burger came with two patties which is good for the price. Unfortunately, that's really the only positive. The meat isn't well seasoned and the grilled onions and mushrooms need some seasoning help as well. The overall flavor of the entire burger leaves you feeling like something is missing. Overall, I think the food was just alright. I wouldn't choose to go here but If ask to go, I would not refuse. The meal is priced well and the fries were good. Final verdict is 3 out of 5. read more

Just can't warm up to Five Guys. Service was fine and our burger came out quickly but it was horrible. My son had a sad, soggy, wrinkly bacon burger, overpriced and greasy. We shared an order of fries, a huge portion for the price, clearly a better value than the burger, but just salty and not worth the fat or calories. Descent location, clean and well kept, no veggie burger option for me, boo. No need to come back. read more

Good burger but $20 for a small burger, fries and a drink No wonder the place is empty.

Oof, I live near here but haven't eaten at this location in many years. Was in the shopping center today and my son wanted a burger, so we popped in. He ordered a cheeseburger and my daughter ordered a grilled cheese. That's it - no drinks, no fries. Total was $20. When the cashier told me the price it seemed excessive for a cheeseburger and a cheeseburger minus the burger, but ok. Then while we waited I looked around... every frier basket had old fries just sitting in it, and there were fries scattered all over the counters and work spaces. The kitchen didn't look clean. Our order came up, my son's burger was so oily it was dripping oil all over the place. It was gross. Her grilled cheese was under cooked and the slices of American cheese were basically room temperature. It was all pretty gross. We left, $20 lighter with two still hungry kids since we dumped the food. You're better off anywhere, certainly in n out but honestly even Wendy's is better. Last thing - no letter grade in the window. I looked. Makes me wonder why... read more

burger and fries and drink in a fast food environment for $12. I was expecting more after reading about how this burger topped In-and-Out burger. If the burgers are the same price, then I would give the edge to 5 Guys. The fries (I got the cajun) are cooked in peanut oil. (Bring your epi-pen and cellphone handy to call 911 if you have peanut food allergies) Nothing great about the fries. For $12, I might as well go to a restaurant like Island's or Bar Grill restaurant that serves hamburger and get serviced by a hot waitress. If you get the burger, skip the fries, and bring your own drink, then I would give this place a 4 star. Yeah, I'm frugal bastard. The place can be dirty during peak hours. The workers have this "Disney" friendly attitude, i.e. management told them to be nice. I suppose that's a good thing. read more

Five Guys - Burgers Near Me - Thousand Oaks, California

This place total rip off, I ordered five guy big cheese burger special for 15 bucks!!! That's worst burger I ever tasted even had put half it in trash can!!!never eat again!!!!99cent Store... read more

Really good burgers and possibly the best fries ever. The manager at this location is amazing. The issue is the price point. A double cheeseburger, small order of fries and a drink is around $17 which is double the price of in-and-out. I do think the quality is better but double the price is why this place is seldom crowded. read more

A few weeks ago, I had a few of my friends ask me if I had tried "Five Guys" out. Not knowing what the hell they were talking about, as I'd never heard of the place in my life, thought it was some kind of sick joke. They'd obviously go on to explain that it's like the east coast version of In and Out. Also that east coasters, swear by it, like most of us Californians swear by our In N Out. Myself, like any other respectable California native, would stick up for our hometown hero. But being the unbiased reviewer that I am, I would definitely have to check the place out. Luckily, the Thousand Oaks location opened up not too long ago...making it somewhat convenient for me to skip on over and see what the fuss was about. Upon entering, I notice that the interior pretty much looks like a rip of In N Out; with a white and red color scheme. I don't mind, as it lends itself to that old school diner feel. I step up order a bacon cheeseburger with grilled onions, lettuce, BBQ sauce, an order of fries and a drink. I like the fact that you can add or subtract anything from the burger, free of charge. What I don't like, is that this "meal" just cost me just under thirteen dollars. I guess they don't believe in trays for when you want to sit down and eat in. All the food is served up in a brown paper bag. Burger is wrapped in foil rather than any fancy wrapping with their name all over it. Fries come in a cup, and I notice that they're looking very...brown and soggy. The burger itself looked pretty messy, but that's the way I like it. It wasn't meant to be looked at, it was meant to be eaten; and that I did. Wow, this burger was good. I hated to admit it, but bite after bite, I had decided that I liked it. There was personality about it; like someone had a BBQ and made some damned good burgers. The bun was soft, but not soggy. The bacon, crisp but not burnt. The two patties of beef were cooked perfectly. The cheese, melted to just the right point of ooziness. The fries though? Not a fan. They're okay, and far from the worst fries I've had. I still prefer In N Out's fries to these ones. Granted, it seemed like the helping of fries they give you is larger. I got the regular order of fries and I still didn't finish it. I never have a problem finishing a double double with fries. EDIT: I guess I had the normal fries...next time I'll try out the cajun fries! Burger for burger, Five Guys wins this battle for me, by a small margin. The customization is a key player here. Obviously, your mileage may vary; this burger battle is subjective to what you like. You still can't deny though, that Five Guys serves up a great burger. Albeit, a much more expensive burger. read more

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I won't repeat some of the things previous reviewers have mentioned except in passing... Pros: - 15 free topping options - Reasonable prices - Tasty Cons: - Slow as a sit-down place when crowded - Noisy - Cramped quarters I had a "Little Cheeseburger" (one patty; American cheese), plus lettuce (one piece of iceburg that covered about half the bun), tomato (two slices), onion (chopped), ketchup, mustard, mayo, and it was very good. The patty seemed like it would be prone to crumbling, but all the "stuff" and the soft bun held it together. For a basic burger, I'd still do In-N-Out (faster, cheaper, basically the same flavor), but if I liked the topping selections (mushrooms, grilled onions, steak sauces, etc.), I'd choose Five Guys. They also do hot dogs and some vegetarian options (can't remember if it was a sandwich or a burger), plus grilled cheese, which I'm sure is good. read more

Five Guys - Burger with "everything" (mayo, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, mustard), +fresh onions. - Burgers Near Me - Thousand Oaks, California

3 Stars Heard about them and read about them, but never had a chance to try out Five Guys. I heard they were the number one contender to the fast food burger crown out here on the left coast, that crown owned by In n Out. Their main menu consists of hamburgers and "little" hamburgers. The hamburgers have two four ounce patties and the "little" hamburgers have just one. The key difference is at Five Guys is they have BACON! That is a great option that In n Out doesn't offer. There are also burger topping options and they are all free. So if you're feeling simple, you can have just ketchup. Or you can be creative and get grilled mushrooms, bbq sauce and jalapenos. I went with the classic combination of lettuce, tomato, grilled onions and mayo. All of that on a "little" bacon cheeseburger. The fries are fresh and fried in peanut oil, salted or cajun style. I went with salted and a side of cajun seasoning. I like the fries much better than In n Out, thicker and fluffy on the inside. I also liked them salted versus cajun. The burger was good, but not better then In n Out, something about the flavors of the beef from In n Out just make it better. To compare apples to apples, next time I'll need to get my burger without bacon. The Five Guys beef lacked flavor and the cheese was pretty bland. The bun was soft with sesame seeds and nicely toasted. The grilled onions were nothing like In n Out, there was no carmelization. As Jelp mentioned in his review, it is a bit noisy. But I didn't find it to be that big of a deal. The topping options are nice and the prices are comparable, but the burgers just aren't as good as In n Out, IMO. Looking forward to another visit to try out other combinations. read more

Five Guys - Burgers Near Me - Thousand Oaks, California

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I have never given a bad review, usually I just don't go back, but I had to warn others. We walked in at 11AM opening for lunch. Staff was friendly, but when we asked for a shake and it was rang up, another person came over and reminded the cashier that the shake machine was broken. He said we'll get 2 free drinks, no problem. When we got to our table it was dirty. Looked around and all were dirty. This is OPENING time, they didn't clean up from last night? I went to get a drink from the machine and found that the Seagrams Gingerale had no syrup. Didn't they check the machine? Ended up with Dr. Pepper. I ordered two burgers, my wife's was fine, but my Bacon Cheeseburger was so greasy that I couldn't taste anything but GREASE. Really? Oh. and it was $42 dollars for 2 burgers, 2 medium drinks (They still charged us for the drinks) and one fry order, which was good sized but was nothing special. I guess this is what $16/hr minimum wage in Cali gets you. (And going to $20 April 2024) Never going back. Fatburger down the street is 10 times better! read more

I like the fact that you can order any topping on your burger for the same price! They have plenty of additional topping choices. Their french fries are made fresh with peanut oil; they even tell you what farm the potatoes are from! There are peanuts that you can shell and eat right there. The place is always packed but they seem to keep the pace in getting your order out quickly. read more

Burger is a burger no matter what way you cut it It's good...not amazing or mouth watering tilt my head back and dream of it delicious but..it'll do when it's 30 to 10 and you're starving I'm not a huge fan of the fries either...They need ranch dipping sauce AND ketchup Just sayin... read more

Five Guys - Burgers Near Me - Thousand Oaks, California

Five guys is kind of like In-N-Out, but nicer. Their burgers are bigger, fresher (I know, doesn't seem possible), and just taste better. Their fries are also cut fresh and the dining area has bags of potatoes strewn about proving this fact. I haven't found a 'hidden' menu like they have at INO, but that's likely because they allow you to customize your burger with tons of options on the menu. What they do offer is burgers and hot dogs with a load of available toppings. Two things worth noting is that their normal burgers have two patties while their 'small' burgers just have one. Also, a small fry is HUGE. They basically pile them into the bottom of the bag; it's easily enough for two to eat. I haven't seen a large fry yet, but I would imagine it'd come in it's own bag. Service doesn't appear to be as fast as INO, but the line is just as long. Luckily they have free peanuts you can snack on while you wait. I still prefer Habit Burger which is right down the street from this location, but for a change, it's still good. One word of caution, there is pretty limited parking so you may have to park at El Torino and walk. read more

Five Guys - Five Guys - Burgers Near Me - Thousand Oaks, California

Dude......no brainer. Sometimes you want a loaded hot dog and they're great. Want some fries? How bout we give you the most fries ever! And they taste ding dong dang good. We can get their loaded burgers gluten free, in a bowl, which is good! read more

Giving one star for the price alone, another reviewer said it best the prices are obscene. Almost $12 for a cheeseburger?? Almost 9 dollars for french fries? Unless you are a sit down steakhouse restaurant that is ridiculous. You've lost me as a customer I will never be back. read more

Sometimes, I think I dream of reviews and that I actually don't write them, but I thought I had. Oh vey! Anywho, local which is a plus, plently of parking and a great place to go on a summers day out. I really enjoy this place more than I expected. Granted the prices are a bit pricey for a burger, however, the burger to me tastes like a burger from home and in a good way! I feel they have all the fixings I would want for my burger and has a home made taste. The fries are plently to split a small with a friend. The cajun fries have great flavor, that bit of kick. There is plently of seating and the staff is friendly for the mere seconds I interact with them. I mean something about a good, simple burger gets to me. Haven't tried gthe hot dogs yet, something to be achieved in the near future! read more

I feel bad because people keep comparing this place to In 'n Out. I appreciate their ordering system, which allows you to create your own burger. I like the various sauces they have. Never have I been given the option of having A 1 sauce on my burger at a fast food joint. Burger is all right. Hot dog is okay, but I did not like the cheese on it. It kind of resembled the consistency of Kraft cheese. The free peanuts are cool. But.. ...In 'n Out is better. :P read more

This place is never open when they are supposed to be. They always have some dumb excuse for "closing early". This has literally happened to me at least 4 times including today and there's always a different excuse for why they aren't open when the answer is clearly "we just felt like closing early". I'm done trying with this location. Never going again. No wonder so many locations are going out of business. read more

I was skeptical. I wasn't all that impressed on my first visit, but on my second and third visits, it clicked. These burgers are excellent. I have to admit, I'm not a huge fan of the fries, but I won't knock them down for that. For me, it's all about the burger, and this one is epic. read more

Five Guys - Burgers Near Me - Thousand Oaks, California

I don't often eat hamburgers but when I do I prefer Five Guys. 4 stars in the fast food category read more

Good burger but I noticed that the seating area was very dirty. Fries were good. One drink machine was broken. No ketchup that didn't have sticky packaging. Floor was very dirty. Lack of staff. read more

Didn't hear my order correctly and ended up charging two dollars extra on top of forgetting to give me my drink. When the person working was questioned about it by me, he had a terrible attitude. He frankly had a terrible attitude from the start when he took the order. Do not recommend. Go somewhere else. read more

Best staff and best burgers i've ever had. the price is understandable considering the freshness and quality of the food. milkshakes were amazing. the staff was so friendly and made sure my order was correct and got it out in u see 5 minutes! read more

I'm a burger fan but over the years have switched to lettuce wrap on all as the carb content in the average hamburger bun is more then triple the balance of burger and condiments. That being said, this is for people who prefer lettuce wrapped burgers. My first time at a five guys burger spot And will say there's lots of choices, good service And the burger is tasty but it was relatively bland And the burger itself could have used some lite salt, Black pepper and a tad of garlic before the cooking stage. The fries with malt vinegar were killer and the coke machine that makes it your way is cool! My only negative is with a regular lettuce burger, small fries and a drink I was at near $16.00! That's 2 Sushi rolls at Sushi planet during happy hour! Way too pricy for just a good bland burger honestly! I guess the free peanuts and all those free condiments just really are built into the other items. read more

I personally get the grilled cheese sandwich from here and some people say why don't you just get it from in and out and I say try it. With everything you and him on the cheeseburger try it on the grilled cheese And it taste so good. read more

Burgers, so many so little time. Primitive yet a staple, plain yet can be done in so many ways. 5 Guys by no means is a gourmet burger, but i is the NEW STANDARD in a golden slot that In-N-Out has lazily held for many years. Price, Freshness, Quantity, and options are what makes this joint just poke out ahead of the pack. The ingredients taste like those we can muster up for our back yard grill, but at $6 out the door this place is saving me money =D BONUS: they will build the burger with as many patties as you like( I routinely get 3). read more

Five Guys - 3 pattys all the way - Burgers Near Me - Thousand Oaks, California

First time here, and I have to say it is the worst food I have ever tried the BLT sandwich was just around seven little pieces of bacon plus 2 tomatoes and like 5 little pieces of lettuce, hamburgers not enough meat on it, the fries omg the most salty fries ever, impossible to eat!! I spend 43 dollars for food the was completely awfully made. Do yourself a favor and go to In & out better. read more