The service here was amazing and excellent! Steve was very helpful in the whole process. He was…read morevery understanding and going out of his way to help us get everything right. The outcome of the work was to perfection!

They did body and paint on my 68 camaro. They were excellent…read morein every way, and I am very picky

I had a minor, although expensive to repair, fender-bender. AV Collision Repairs not only offered…read morethe lowest price and did an excellent job (see the photos), but also went an extra mile on their own initiative. I had other minor bends and scratches on both fenders in the back and AVCR cleaned those, too, at no charge! That is commendable and deserves five stars.

I can't say enough about the guys caliber collision off of Trevor Avenue in Lancaster. They treated…read moreme as if I was the mother thank you B Laughlin.

My car looks great, they are very detailed and I am very happy with their work. Have already…read morerecommended them to a friend. Thank you!

Talked to Matthew initially on the phone who was professional, highly knowledgeable, and very…read morefriendly and I instantly knew this will be a great car repair experience. Met the owner also who was very friendly, professional, and highly knowledgeable, and my car was repaired in an outstanding manner! I recommend D Collision to everyone because they are the absolute best! Thank you!

If I could give this shop 0 stars, I would. Our vehicle has…read morebeen in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!!

Came in for a quote regarding some light dents and paint transference. Upon inspection manipulation…read moretactics were involved by utilizing sounds as if the damage was particularly bad, and even told that it was bad. I informed the individual that I wasn't sure if I wanted the work done because I truly didn't care enough, (I'll be trading this car in, and the milage is over 100000). I also informed them I didnt care about any paint chips as most of the paint was simply paint transference from the hit. The quote I recieved was $4200. For light dent removal. I have had my entire front door, headlight, side mirror and front panels completely destroyed in the past and was quoted literally in 5k and had it all replaced and looking brand new. The quote I recieved here was absolutely outrageous. Don't get me wrong, I'm sure they probably do great work as there are many positive reviews, if your insurance is fronting the bill or if you don't have to worry financially as much. If you're someone who prefers to budget more and recieve high quality work, this is probably not the place for you. I have attached photos of before the quote and after when I buffed out the paint transference myself with hand sanitizer and my fingernails. Wishing you the best.

I brought my 2019 Honda Accord to Fix Auto Lancaster after a hit-and-run and working with Stephen…read moremade the whole process incredibly easy. Honestly, bringing my car here was the least stressful part of the entire situation. The team was fast, communicative, and did an amazing job -- my car looks like nothing ever happened. Stephen and the rest of the staff truly went above and beyond, and they worked quickly and seamlessly with my insurance. On top of the great service, the shop itself is very inviting and even has a coffee bar inside, which was a nice touch. I've definitely found my go-to body shop in town and would absolutely recommend Fix Auto Lancaster.

Did an amazing job on my Tesla. The team was professional, efficient, and exceeded my expectations…read more I highly recommend this business.

They were awesome. They fixed my car in a timely manner. When I needed them to work with my…read moreschedule, they did.

Always the best. Used many times the last 40 yrs. Ken, Don, Tony and the son, Adam maybe.read more

I've been to House of Customs twice and both experiences have been great. They're prompt,…read moreorganized, and had my car ready in less than a week with no issues. Tim is especially helpful--always patient, honest, and makes me feel comfortable asking questions, even about things outside his specialty. Super thankful for their service and highly recommend

This is my second time using House Of Customs and once again they beat the expected timeline, and…read moregave my car back to me looking entirely brand new. Once again, I got several quotes and once again House Of Customs beat them. They are knowledgeable, able to provide the quality service I requested, and just extremely, knowledgeable, friendly and personable. I highly recommend this shop. There's literally nowhere else I would go.

Leo and David are incredible. They quoted me a price to my liking and did a superb job on my Accent…read moreafter a fender bender. They even repaired things that I forgot to list when I brought it in. How about that! I recommend these guys for great service and great workmanship!

I had a great experience meeting Leo and especially working directly with David, which made the…read moreentire process comfortable. The work quality was excellent (100%), and the service was also very good (90%). David was professional in letting me know early on that the underbody shield (part #74110tbaa00), a part that came off in the accident and he planned to replace, was currently out of stock with his vendor. Since my priority was getting my car back as soon as possible, I appreciated his honesty and now that I have my car back, he's still assisting me with getting this part. Even after receiving payment and while handling other jobs, David and his team demonstrate professionalism and a clear dedication to customer satisfaction, working efficiently. His estimated timelines, which thoughtfully considered my insurance company, were also impressively accurate looking back on on the time and patience this company took and dealing with my attitude are very respectable and appreciated

My experience with Caliber Collision has always been the best. Stephen was very helpful in getting…read moreme through the whole process of getting my car repaired. He did such a fantastic job on my car that I couldn't tell where the damage was. If you're looking to get your vehicle repaired, just go to this place and ask for Stephen.

An amazing experience. I got hit by debris on the road, and the damage looked like it went across…read morethree of my panels. I brought it in and the gentleman there was able to get everything squared away in no time. An amazing location with honest people.

Great service! We…read morebrought our Subaru Ascent in for a dent that we had in one of our passenger doors. They got us in and out in less than an hour and it looked so good I couldn't even find where the dent was taken out! Price was very competitive and a great value compared to body shops that quoted us hundreds more.

OK, I've been going to Dan for years and his expertise with paintless dent repair is second to…read morenone. Never has disappointed on any job I've brought to him. The value for what he does is so much less than a regular body shop and the finished product is just as good if not better than a full service body shop.