Quick simple wash. You have several options ranging from $5 - $10, but regardless of your option you can vacuum your vehicle for free! The vacuums are available for both sides of your car so it's easier to clean! There are also vending machines available for car cleaning odds and ends if needed! Always my go-to car wash! read more

This place SUCKS. Who charges $13 for a wash and leaves the car dirty, soapy and wet? The 2 stars are for the vacuums, they actually do a very good job. The wash, on the other hand, no way. read more

I went here a while back and it was everything you could want from a carwash. The manager I talked to was also kind and helpful. Great car wash.. at a great price. read more

I would never recommend this car wash to anyone. I always have to come home and clean the areas they miss. My visit 3/14/19 will be my last. The car was not clean. The employees cleaning the car were yelling at each other. They damaged the roof of my car. When I showed the manager Kevin he promIsed to review the video of the car in the tunnel. I have yet to hear from them. read more

It's okay if you like throwing money away. Don't expect your vehicle to be any cleaner than before you have them 13 bucks.

Having driven from Minnesota on vacation, I picked up what you might call a wildlife collection on the front of my car. Including the remains of a bird. The staff gave special attention to the mess. Couldn't tell I had just driven 2000 miles. Awesome unlimited vacuums as well. A great car wash!!! read more

Fast decent wash. Wished it took more time to acually rinse and dry my car properly. Love the high suction vacuums though.

Excellent car wash!! Even their basic wash that's only $5 washes your car phenomenally. Plus they have free vacuums that comes included with the wash that work very well. read more

This place is ok. You shouldn't expect much for what you're paying, I mean it's a $5-$10 car wash, but it is what it is. If you have some heavy grime on your car that has been sitting on there for a bit, don't expect this car wash to remove any of that grit. Make sure to bring your own dry rag to clean your car after the wash because not all dirt will be removed. On the plus side, they do have free vacuums, which is nice and they do their jobs correctly. Its a quick solution to getting your car from dirty to not so dirty, and the price is pretty low. Give it a shot, if your car isn't so dirty, haha. read more

My second visit to 5-Star Express Car Wash was much improved. I again visited using a free wash coupon provided by Toyota of Santee. This time while presenting my coupon I asked the attendant if vacuuming was included with the wash. The attendant confirmed that vacuuming was included. So after driving through the car wash I diverted to the vacuum machines. This actually impressed me! There were numerous vacuum with long tubes. Pulling into a stall provided vacuum tubes on both sides of the car. This made things easy-peasy and prevented the usual inconvenience of having to pull a vacuum all the way through the car. 5-Star Express Car Wash is A-OK! read more

Maybe it was the heat that day but the girl working the register was still kind of rude. Decent car wash and very powerful air dry but no one helps wipe down your vehicle afterwards and towels aren't provided either. Powerful vacuum, almost need hearing protection. Just not that impressed. read more

I've been going here for awhile, but after today I will not go back. First, the two cashiers were so rude they couldn't even stop their conversation, about where they were going that night, to properly attend to the customers. Second, I parked my car to vacuum it and dry it off and I was there for 2 minutes and this employee comes over and tells me there is a 5 minute limit to be there. I could see if I had already been there over 5 minutes but I wasn't. So rude, definitely won't go back. read more

On 9/18 I was at the five star express car wash on 10055 Mission Gorge Rd. My Ford F-150 was damaged. The next day I went into see the store manager and he was dismissive and didn't even want to see the damage to my vehicle. I wanted to fill out an incident report and he said he was too busy. When I suggested that he would be making me escalate he said go ahead and I'll call the police. I couldn't believe what I was hearing. I emailed and called the corporate branch and spoke to Victor who wouldn't give me his last name. He re assured me that I shouldn't have been treated that way and he would follow up. I was also told to send in pictures of the damage to my vehicle via email in the site. I was unable to send the pictures in via their site. I called to follow up with Victor and he was unavailable and the person on the phone was extremely rude and short with me. I told her the problem of not being able to attach photos to the email and she blamed it on my computer. I also tried it on my phone and from two different email platforms. Don't risk it folks! read more

Five Star Express Car Wash - Car Wash Near Me - Santee, California

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Please read all of the reviews before you go. Over and over again this car wash machinery is damaging cars and the management says they are not responsible. As I was going through the car wash the stem of my tire was ripped off and I was stranded with a flat tire. They said they would pay for the stem $14 but not my tire or sensor and to take him to small claims court or call their corporate office. Problem is they have no corporate office. Cost me a new tire, stem and sensor at $350. I did some research and found out that this happens a lot at these types of car washes where the client drives through and it has a track with rollers that pushes the car through. I will never go through one of those again and I hope telling you will keep it from happening to you. Just google flat tire car wash to see how much this happens to people. read more

Worst customer service EVER! Being a brand new car wash, I was expecting great things. When paying for the wash, Amanda who was working said it would be best to remove the antenna before going through the wash. She went to remove it and snapped the antenna off. She gave me a blank stare and said "um, it just broke off." No, "I'm sorry" or anything. I didn't make a big deal because mistakes happen. After her not saying anything else, I asked who was going to replace it. She said it would have to come out of her pocket and would pick one up Friday once she got paid. Doesn't even offer to take care of the wash. I come back to have the antenna replaced and it wouldn't fit. Come to find out my car must have the manufactures antenna only. I spoke with Mike, the guy working and he promised he would take care of me. He said he knew someone at the dealership and would check on the price and get back to me. I gave him my name and number and he promised to call me on Monday. A week goes by and I never heard anything. I called and spoke with Amanda (the one who broke it) and she said she was sorry, but they aren't going to be able to do anything for me. No reason why, just clueless. Like mike was to chicken to call himself and had her doing his dirty work, I stated that wasn't what was promised and she didn't seem to care. She had an attitude and wasn't remorseful at all for breaking the antenna in the first place. I told her i wasn't satisfied and they need to take care of it. At least do something. Cover half maybe??? I asked her to have Mike call me. he never did. I called back and she said the owen is the only one who could do something about it. I asked for the owners number, which she wouldn't give. So, I asked her to give the owner my number and call me. She said she would. Guess what?? Never heard from anyone at the car wash again. I've never seen anything like this! NOT TO MENTION.. THE CAR WASH DOES NOT CLEAN AS GOOD AS IT SHOULD BEING A BRAND NEW WASH! Do not let Amanda touch your car, and Mike is the most unreliable person, lying person I've ever met. Not a good look, change your name to NO STAR. read more

Stacey (or Stacie not sure how she spells it) is the only reason I come here. I bring my car, my mom's car, the neighbor's car, my bicycle, my tricycle and my roller skates to get washed here because of the excellent customer she provides. read more

This is a "Semi-do-it-yourself" car wash. You stay in the car while it goes through the wash. Then you park and vacuum and dry it yourself. As some one else said, you get what you pay for. It is usually a very fast process from the time you get in line until you are finished. Granted, there might be times when the line is long, but I haven't had that problem. Yes, if your car is really dirty, go to a full service wash, and pay more. I have been to some full service washes where the car doesn't come out any cleaner than this place. read more

If you hate your cars paint, come to a place like this. Sure, they clean really well, but their brushes are complete murder on clear coat. If you have a dark car, you will get and see massive swirls, no question. read more

My husband discovered this place near his work and I can't stop talking about this location!! Best customer service I ever had, love the new technology and the quick wash for our cars. Been here twice already and looks like we will be back for more:) If your car need a quick and proper wash, don't waste a lot of money on another location!! Go to this one, I gurantee you will love it! read more

I love this car wash and come on a weekly basis. The staff are all very friendly and nice. I went through today though and was really sad when I saw a sign that said they would be open on Christmas Day. To the owner of this company; your staff deserves to be at home with family, that is what the holidays are about. Please rethink your decision to keep the car wash open on Christmas day. Let your well deserved staff have the day off with pay and allow them to be at home with family and friends. It shouldn't always about the money. read more

There were still soap on my car after the wash specially on the side mirrors. It seemed like the wash was rushed. I wouldn't recommend this place specially if you have heavy dirt on your car. read more

As many here in Santee, we watched this being built and I procrastinated on going. Then one of my kids went and complained about having to vacuum out your own car. So I went to check it out.... I got the best car wash ever for $10 and was able to vacuum all of the nooks and crannies I wanted cleaned. Needless to say I am a repeat visitor now.... read more

Terrible service. I used to like it. I've been a customer for over 2 years. However, the employees have gotten worse - cashier has an attitude; two employees are just standing around having a good ol' time at the entrance of the car wash not lifting a finger to pre-rinse your car. Sorry...it's time to look for another car wash. read more

Need to perform a full inspection of your vehicle before getting a wash from this place. They will make up excuses if their equipment breaks of a part from your car. Will blame you for having a crappy car that's falling apart! read more

Best $10.00 full car wash ever! I mean yes they have cheaper washes but for ten bucks you can't beat it! They also don't charge for the vacuum's that are awesome high pressure vacs. They also give you a wet cloth for your dash too. Only flaw is that there ONLY open till 7 pm. But thats is a minute flaw compared to the quality of the location and the service given. A++++++++ SERVICE!!!! read more

This place is awesome! I loved that they had a person there to great you before you even enter the car wash itself, very friendly and helpful. The car wash it self cleaned my van great and it included free vacuuming and a wipe to wipe down your dash. All for $10 (that was the premium package). The manager even came up to me while I was vacuuming out my car and asked if my service was great and if I needed anything. I will be coming here from here on out. Very happy! read more

Love this place! Best $5 car wash around! Love the complimentary wipe and vaccuum! People are friendly and right next to my favorite taco shop. Win win read more

We went to this carwash for the first time today. I don't know it's cause of the heart or what but when we went through the carwash I had my a.c. on and the whole car started to smell SO horrible. It was so bad. It smelled like sewer water. I don't know if I'll go back it was so bad. read more

Just tried for the first time. Great wash, great vacuum, great price. I'm now a regular.

We live down the street and we just love that we can wash our car when ever is super dirty. Its fast , convenient and $5 (basic) also there are vacumms abvailable so you can vacumm your car. Sometimes lines are long but its always quick! Hey can't complain I have not had any issues other than its great! read more

Really great car wash and great prices! They gave me dash wipes and I loved that most of all

I don't review business's often but this morning i def have to give credit where it's due and Steve and his crew were all actively getting the wash ready for a 7 am opening and I myself run a small business with punctuality being one of my core values and these guys were open and ready for my business 5 min early all with good attitudes and all smiles I don't know all there names but all 3 employees deserve this 5 star review and I will be using this wash from now on read more

I am impressed with the customer service and the quality of the wash. I have washed 3 of our cars that were very dirty and they came out sparkling clean with NO DAMAGE to exterior accessories. Lastly, the vacuums are amazing! read more

It is not a car detail place where people are going to wash your car for you so I would hope people grade it for what it is. Most expensive wash is $10 and comes with a wet cloth for you to wipe down your dash. You vacuum yourself but vacuums are free of charge and work great. For the price, quick time, and convenience... This place is great. I will definitely be going back when I'm the area. read more

Better than the gas station car wash and with the $10 you pay, they give you wipes to clean the inside of your car. I really like the self service vacuum. I would just recommend more drying time. But my new spot for something quick and inexpensive. read more

Nice and easy way to get your car wash quickly!!! The vacuums work really well! Some places have weak suction but not this place!

If you buy 10 car washes, you get 1 free one at the more expensive level as they sell 3 levels of car wash ($5, $7, $10). Convenient location near the gym and shopping. read more

This is the most friendliest car wash in town! I went by yesterday to wash my car and accidentally locked my keys in the car while vacuuming. Connor and Taylor were exceptionally friendly and helpful! They let me use their phone...mine was locked in my car with my keys and purse... supplied AAA phone number, offered me a chair and kept checking on me asking me if I needed water. I highly recommend this car wash! Not only is it affordable they are extremely friendly and helpful! read more

The vacuums are amazing! The wait to get your car washed is never too long and the prices are perfect. I take my dogs to the beach alot and always need to vacuum out my car but dont want to spend a ton of money just to vacuum so this place is perfect! read more

Pretty cool place, first experience on not having to drive thru a car wash. I like how the vacuums r free. Vending machine that has all the different types of wipes and towels for inside ur car. read more