Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.

Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!

What blew my mind was the fact that I had an 8am appointment. He rang the bell, I was slept like a…read morelog but when i got up at 8:10am, he started cleaning my pool anyway!!!! The average person would've said "They didn't answer the door, so I'm out!" Derek was very knowledgeable about pool care. He's patient when answering questions and his rates are very decent!

From the owner: we offer weekly pool maintenance as well as all equipment repair and much more…read more professional closings available

Can't believe Rob is still in business. We used him when we moved in (2019) because the previous…read moreowners used him. He has terrible communication and never shows up at the time he schedules. We were hosting our first pool party so we needed the pool ready. We paid him $600+ to open our pool plus chemicals, pool was still swamp green color after several visits/treatments and he ghosted us.

Rob of Swimtime was recommended to me by a very good friend ... I've used many different companies…read morefor my pool openings and must say he was professional and answers all calls promptly ... he is reasonably priced .... and truly cares... a rarity in the swimming pool business...

We were having a big family party this weekend and the Polaris pool sweep was broken. Our pool…read morebottom looked awful. I took the Polaris to Mark, store manager, at Leslie pool on Main Street Smithtown and told him my problem. He realized they didn't have the part I needed in the store so he said if I came back in an hour he would go the to Commack store and get the part and repaired it for be before my guest arrived for the weekend. He said it, he repaired it and that is customer serviced above and beyond. Thanks Mark, very grateful. Barbara Crane Smithtown

Staff is super nice. Came in with two kids to look at pool toys and the woman working could not…read morehave been nicer to them!

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Terrible ! Our pool was opened April 22 and we still haven't been in it once. The heater is busted…read moreonly after three years and they have yet to fix it. Broken appointments, no shows, and runarounds ! What a waste and today is going to be 90 degrees. But let me tell you how quickly I get a text message invoice to pay !!!!

John Joseph Custom Pools did a phenomenal job from start to finish. I'll admit I'm not the easiest…read moreperson to work for but the office staff stayed professional and always addressed any questions or concerns that I may have had. The team worked hard and kept a clean work environment which I was happy about. Everything that they said they would do they did, and all in all I'm very excited to finally have our pool in the yard. This was a huge purchase for my wife and I and we are very happy that we ended up going with John Joseph.